All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?
All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?
Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.
Similar Messages
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I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?
You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534 -
hello im trying to unlock my ipod and its not letting me do this its saying that i have to connect to itunes and i did that so is there anyway you could help me please?
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPod Touch User Manual for iOS 5 -
I just got a mail saying that I have to verify my itunes ID, the link directs me to a strange site.
I just got a mail saying that I have to verify my itunes ID, the link directs me to a strange site. Does anybody have an idea what it is about?
Apple does not send mails asking you to verify your ID.
If you want to be a good citizen and report this phishing attempt, see the instruction near the bottom of this article. -
Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. It is not telling me how to transfer them to library? Does anyone know?
Hi stefe109!
I believe this article can provide the information you are looking for:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
When i want to download a bought movie... It says that i have to buy it again, what do i have to do
When i want to download a bought movie... It says that i have to buy it again, what do i have to do?
What happened to the 4 movies that you purchased and downloaded direct with your iPad?
Were the movies deleted from your iPad before the movies were transferred from your iPad to your iTunes library on your computer?
If the movies were deleted from your iPad before transferring the movies to your iTunes library on your computer, you will need to purchase the movies again. -
Why when i buy books on my ipad, when i log onto the store it does not show that i have purchased them?
how many books and songs were therefore lost when i had to wipe my ipad?
this is SHOCKING from Apple... this is not in my domain of settings!!!In the iBooks application on the Mac, there is a checkbox to sync highlights and notes across devices.
I don't see a similar setting in the iBooks app on my iPad. It may require iBooks on the Mac as a mediator.
Also:
Can I highlight text and make notes?
Yes, iBooks includes built-in Highlight and Note features. Highlight any word or passage of text within a book. You can also create a Note from your highlighted selection. Review your Highlights and Notes by tapping the Table of Contents button and then tapping Bookmarks. Highlights and Notes appear in their own section under Bookmarks. -
I can't find my notes in my iCloud account. I checked my iPhone 4, and it says that they are still being saved to the iCloud. Where did they go?
I'm not familiar with the PC end of things, but in a recent post I read about someone using notes.exe to access notes (I'm assuming they knew what they were talking about) - would your installation of icloud app(s) include a notes program? At least do this, log into icloud.com with a computer browser and look in mail. There should be a notes "folder" listed along with the others you may have defined. Are you notes there? If not, that's the problem. Be sure notes is turned on in Settings>icloud on your device. if they are there, then it looks like the PC end is the problem - but I can't provide help concerning that.
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My iPad says that I have authorize too many times what can I do to fix this problem?
MY iPad says that I have authorized it too many times, how do I fix this problem?
OverDrive has its own application for its media. See <http://omc.overdrive.com/v3-available-now/ios.php>. This has nothing to do with the Adobe Reader for iOS. Sorry!
- Dov -
K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it. I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help
to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194
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Hello. I purchased movies on the first laptop that i had, but then it stopped working so i bought a new one. not being very good with technology and most likely screwing up somethings on my new laptop with itunes, it wont show that i had purchased any movies at all. I have an ipod touch and one of the movies got downloaded on it, so when i plugged it onto my new laptop it showed that i had it, but the other ones that are not on my ipod touch are also not on my new laptop.
sorry if this confused you, i just really need help with it because it is about fourty dollars worth of movies. thanks!The ipod is not a backup device. You should have everything on your comptuer backed up to an external source ( cd, dvd, flash drive, external drive, etc).
Some movies are redownloadable, some are not. The movie studios decide this.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Just updated to the newest version of iTunes, when connecting it prompts me to update my iPhone to the newest version of IOS; however, when I hit download it says I have purchases that need to sync but where and how do I do this on the newest version? It isn't doing it automatically and I am unable to find the sync button that was available on previous versions of iTunes. I would hate to think that I'm going to lose the many purchases that I've made, someone please help!
File>Transfer Purchases
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I recently purchased an audiobook from itunes. It had three parts, but only the last two downloaded correctly. Whenever I click on part 1 it begins at chapter 10 and the title changes to part 2 of 3. How can I fix this? Also, is there a place in my purchased area that holds audiobooks? I know how to download music and apps, I just cant find purchased audiobooks,
Audiobooks are currently a one-time only download, so they won't appear in the Purchased link for re-downloading, so you will need to contact Apple. Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Please HELP ME !! Ever since I updated my phone to the IOS7 it has not allowed me to have push notifications on any apps. It states that I must go to itunes to get push notifications. However, I go to itunes on my phone it is just the store, I go on my computer it just shows what apps I have. This is beyond frustrating.
Hey Chapup,
First, I would try this and see if it applies to your situation:
To use certain services, iTunes must download and install an authentication token on the device. Because iPad and iPod touch do not require an active Internet connection to activate, these tokens may not be downloaded and installed during initial setup.
You can resolve this issue by verifying that iTunes has an active Internet connection. Use the following steps:
Open iTunes on your Mac or PC.
Verify that your Mac or PC has an active Internet connection by accessing the iTunes Store in iTunes.
Connect your iPad or iPod touch to your Mac or PC.
After the sync completes, verify you can access YouTube.
Note: iTunes 9.1 or later is required when using iPad.
via: iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/TS3305
And if that doesn't resolve the issue then I would backup the device to iTunes and restore it. Just be cautious and back up first, since restoring deletes all content and settings:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Best,
Delgadoh -
please help me with this im very upset and need help figuering out what im supposed to do anmd i need to get all of my music and every thing back sooo plesae help me
it would be amzinfg and if u could email me at [email protected] and help me fix my iopd please pleas ethis is very upsetting or call me at 1715 455 1315 that would be amazing if u could help me fix this asapTry:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- On a computer with iTunes verion 11.1 sing into iTunes with your account and agree there. Then try another reset on the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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