All of the sudden, emails from an existing contact go to junk mail on my iphone and ipad (which you can't label as "not junk" and do not show up anywhere on my iMac. What is going on?

I just recently got an ipad Air and some odd things are happening. I use Entourage on my iMac OS 10.6.8, and my iphone and ipad are getting emails into the junk folder and the email doesn't show up anywhere on my iMac. You can't label an email "not junk" on the iphone or ipad, so what do I do? So frustrated.

deltajane wrote:
My iphone4 and my ipad mini were synced to my computer, but now I don't seem to be able to see all of my content nor my photo stream. I did see everything there several weeks ago, so I know it worked. How do I access those from my computer. I can't find how to sign on.
This is the article that will assist with this part of your post:
http://support.apple.com/kb/ht4486
deltajane wrote:
I signed on to iCloud, but it only shows the icons for Mail, Contacts, Calendar, Notes, Reminders, Find Phone, Numbers, Pages and Keynotes. Where's everything else ?
What you've outlined in this part of the post is all that icloud stores for you outside of the backup. If you want to restore from the icloud backup you will then have for all practical purposes a carbon restoration back to your device if you restore from the icloud backup.
deltajane wrote:
I want to delete photos that are on my iphone, by doing so from the computer, not my phone.
Syncing your device with itunes will then enable you to remove whatever photos you wish to remove from your device deleting them with the computer and not the iphone.

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I have a lot of friends with an iPhone or iPad,which I can send them messages,but there is one person I can't,I'm in the uk and she is in the us the number she apparently uses to log in is not being recognised,what am I doing wrong

My iMessages work with most of my friends apart from the one that lives in the US,I'm in the UK,the number she uses is to log in,but when I type her name in it says not registered with iMessage,and I don't understand why,is it because with the added international code because I've tried with and without it with no success,please help

Something doesn't seem right here. If she has to use her email address as her contact address in order to message with you, that suggest to me that she either doesn't meet the requirements to use her iPhone number as the contact address (iOS 6 or later with an iPhone number linked to her Apple ID) or there is an issue with the way the phone number is being entered.

HT1918 How do I remove the secondary email from my account?

How do I remove the secondary email from my account?

Log in here:
https://appleid.apple.com
and you can manage all the email addresses associated with your Apple ID.
Regards.

Why all of the sudden will not print from email or phone - no problems before

I have had no problems with my new web enabled printer from day one. Infact I fell in love with it. I haven't printed anything on it for a few days now and all of the sudden it won't print. I am connected to the internet and it shows being online but nothing. Can't print emails or phono's from my phone. I have double checked everything and it won't work.

I forgot to mention - according to my emails and the notice I recieved it says the mail has been delivered to my printer and it is waiting to print.

I've been attaching pdf's to emails forever. All of the sudden my pdf files won't attach to any email. I have tried from home, work, different providers, etc. Nothing is working. What could the problem be?

I have been attaching pdf files to emails forever. All of the sudden my pdf files won't attach to an email. It just sits there and spins like it's trying to attach but quits half way through. What could the problem be?

Please try repairing Reader installation on your machine. Do you get any error message while attaching the pdf file?
Regards,
Deepak

Hello, i have been sent the following email from apple: - You've taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you... and asks for apple login details, is this a genuine request?

Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
Thank you.
You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
The rescue email address that you gave us is [email protected]
Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
Verify Now >
The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
It’s about protecting your identity.
Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
If you have questions or need help, visit the Apple ID Support site.
Thanks again,
Apple Support

In that case, someone is trying to hi-jack your Apple ID.
You should change your password immediately.

TS3274 Trying to save photos from Facebook to my iPad photos, all of the sudden it won't work

Trying to move pictures from Facebook to my ipad2 have done this before now all of the sudden doesn't

Which version of RealPlayer are you using? Is it the latest version? Have you tried repairing permissions and restarting your computer?
Is there a better way to download video on my Mac?
QuickTime - already installed on your computer
VLC
Flip4Mac

I am frequently experiencing Iphone 5 camera issues, while taking photos all of the sudden the camera going to hang mode

Hi,
Greetings !!!
I would like to know what is the root cause of Iphone camera hanging ?
I am very frequently experiencing Iphone 5 camera issues like while taking photos all of the sudden the camera going to hang mode with full of pink & black line.
I noticed while camera app turns ON the phone going to hand.
I went to apple services server with this problem & they said they didn't see any errors.
Kindly response with my request, and provide me the solution.
Thannks & regards,
-Vamsi

That often happens with cameras when you take pictures of a computer screen. LCD screens "flicker" and the camera will often catch the flicker.

Why can't I upload photos from my iphone 5 all of the sudden?

Why can't I upload photos from my iPhone 5 all of the sudden?

upload where? to Photo Stream? your computer? a website?
photo stream:
iCloud: Photo Stream troubleshooting
computer:
iOS: Importing personal photos and videos from iOS devices to your computer
if its a website, check with their support

Can't reload Photoshop elements 7 on my windows 7 operating system. Everything goes well and it appears to be installing. All of the sudden the Installer starts to roll back everything and error message shows up saying I can't use this product at this tim

can't reload Photoshop elements 7 on my windows 7 operating system. Everything goes well and it appears to be installing. All of the sudden the Installer starts to roll back everything and error message shows up saying I can't use this product at this time.

How do I do that? I'm the only user on the laptop - I kind of assumed I already was running the install as the admin.

I was downloading music to my iTunes account and playing music from my I tunes library when all of the sudden it stopped playing and the control panel won't let me restart the music.....why

I was downloading music cd from my PC to my I tunes library and playing music on the I tunes player at the same time when all of the sudden my music stop playing and I can't get the I tunes player to restart playing music from my library again. The I tunes equalizer / player box with timer shows the song ready to play but the controls won't restart the song.......why not, and how to I get it to restart playing my library?

- You need to restore the iPod to factory defaults/new iPod and start anew. Is the restore button visable in iTunes? If it is they restore the iPod.
- If it is not visible try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If the restore button is still not visable, try placing the iPod in recovry mode. See:
iPhone and iPod touch: Unable to update or restore

My iMac all of the sudden started going in and out of the dashboard, then started changing all files on the desktop to 2's. It also did this when having another window open. Do I have a virus?

My iMac all of the sudden started going in and out of the dashboard, then started changing all files on the desktop to 2's. It also did this when having another window open. Do I have a virus?

There are no viruses that can affect Apple OS X.
What files do you keep on the Desktop? How many?
Performance tip: Keep the Desktop clutter-free (empty, if possible)
Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
And it is why Apple invented 'Stacks' for Leopard.
Here is Apple's take on the subject:
http://www.apple.com/pro/tips/immaculate_desktop.html

My camera all of the sudden stopped working. What is going on?

My camera all of the sudden stopped working. What is going on?

if by camera you are referring to iSight, here is how to troubleshoot:
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
Standalone iSight cameras
The instructions in this section apply if you have an iSight camera that is not built into your computer but attaches to the computer via a FireWire cable.
Make sure the cable is completely plugged in.
Incomplete cable connections are the most common cause of hardware problems. Follow these quick instructions to make sure your iSight cable is completely plugged in.If your iSight camera continues to function improperly, continue on to the steps below.
Turn the computer and the camera off.
Unplug the FireWire cable from your computer and the camera.
Wait a few seconds.
Firmly, without forcing, plug the cable back in to the camera and the computer.
Caution: FireWire ports are keyed so the FireWire cable can only be inserted one way. Make sure you are inserting the FireWire cable into the FireWire port in the correct orientation.
Restart your computer.
If the green light on top of the iSight is not lit, turn on the camera by gently twisting the lens.
Launch iChat AV.
See if a different FireWire port works.
Some Macs have more than one FireWire port. If your computer has another FireWire port, disconnect the iSight camera from the current port and plug it into the other one. Restart your computer and test the camera before continuing to step three.
Check to see if other FireWire devices work.
If you have another FireWire device, such as a video camera or an external hard drive, try plugging it into your computer to see if it works. If your other FireWire devices work, this means that your computer's FireWire port is working correctly. If your other FireWire devices don't work, there may be an issue with your computer. Contact an Apple Authorized Service Provider for assistance.
Determine if there is an incompatibility with another FireWire device.
If more than one FireWire device is connected to your computer, there may be an incompatibility between two of the devices. To rule this out, disconnect all other FireWire devices from the computer, including external hard drives, CD/DVD drives, other cameras, and FireWire-based networking equipment, such as hubs and repeaters. If your iSight camera works normally when you remove other FireWire devices, plug them back in one at a time to isolate the cause of the issue.
Make sure the FireWire cable is good.
Follow these steps to test the FireWire cable:Information about your iSight camera should appear in the FireWire Information field. If you see the iSight camera in this field, your cable is good. Once you've confirmed the cable you are using is good, use it to plug your iSight into your computer. If the green light on the top of the camera does not light up immediately (within a second), there may be an issue with your camera. Fill out an iSight Service Request to have your camera repaired.
Important: Do not send your iSight camera for repair until you have tried each troubleshooting step.If the FireWire cable that came with your iSight camera didn't work, try another FireWire cable that you know works. If this cable works, there is an issue with your iSight's FireWire cable. If your camera is in the limited warranty period, fill out an iSight Service Request to receive a replacement cable.
Choose About This Mac from the Apple menu.
Click More Info. System Profiler opens.
In the System Profiler window, click on the Devices and Volumes option.
Click the disclosure triangle, if necessary, in the FireWire Information area.
Check to see if there is an issue with your camera.
If information about your iSight appears in System Profiler but the camera still does not work, follow these steps:Video from your iSight camera should appear on screen. If the screen is blue or black, there may be an issue with the camera. Fill out an iSight Service Request to have your camera repaired.
Open iChat AV.
Choose Preferences from the iChat menu.
Click the Video button.
Twist the front of the iSight camera lens to open the iris barrier. The green light on the camera turns on when the iris barrier is open.

Help. I have been printing from my iPad to my home wireless printer for months. All of the sudden it says. No printer found. Shut off the printer and restarted. Still no luck.

I have been printing from my ipadto my wireless printer for months. All of the sudden says no printer found. Restart eyed printer still no luck. Help

Have you tried to reboot your iPad? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try agian.
Also, try power cycling your router. Meaning, unplug it, count to 10, then plug it back in. Let it reboot and see if that helps.

TS3297 can't connect to itunes store. getting code "11222". done all the trouble shooting i can think of. been on fone w/ "helpline", but no success. anyone got an idea what is going on here ?

Can't connect to Itunes store. Keep getting message code"11222". Done all the troubleshooting I can think of . Have researched my network settings and firewall settings. Have followed all the diagnostic routines. Been on the fone w/ HELP , no success. This code appears to apply to windows . but I can't get past this code. Anyone out there got a clue as to what is going on here ? thanks
sambodine

4 months and 80 views later, not a single response...
nice to know this support forum works....
Thanks (for nothing) apple....
and BTW, please continue ignoring this topic, cause i really dont give a **** about "genius" any more...

All of the sudden, emails from an existing contact go to junk mail on my iphone and ipad (which you can't label as "not junk" and do not show up anywhere on my iMac. What is going on?

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