Am from India. when i tried to turn on face time the error displayed is" Could not sign in. Check your network connection and try again". how can it be resolved?
Am from India. when i tried to turn on face time the error displayed is" Could not sign in. Check your network connection and try again". how can it be resolved?
If you are using someone else's WiFi they may have restrictions in place.
(cofee shop, etc..)
Have you tried connecting using at least more than one particular WiFi network ?
You might want to try googling for a bandwidth test site
verify you have reasonable throughput..
1 megabit up and 1 megabit down..
(bandwidthplace.com is what I typically use..)
Similar Messages
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When trying to sign in to Face Time, I continually get "Face time Activation" "Could not sign in. Please check your network connection and try again". I am able to access the internet via Safari, so my network connection seems to be working. What am I doing wrong, and how can I access Face Time?
Hey sklingen,
Thanks for the question. I understand you are experiencing issues signing into FAceTime. The following article may help to resolve your issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M. -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
I'm trying to use FaceTime on my new iPad but I keep getting this message could not sign in check your network connection.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
When I try to sign into my iMessage account, it pops up 'could not sign in. Please check your network connection and try again'. I've checked my connection and it works perfectly. What can I do?
You could try going into settings then messages and seeing if you have it turned on. You will need to use your apple ID then, hope that helps.
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I am trying to sign into iMessage. Error--Could not sign in. Please check your network connection and try again.
Any other thoughts, mario49?
I've no trouble connecting to or using iMessage on my iPhone or my iPad; and no trouble accessing iTunes, the iTunes Store, the (iOS) App Store from my iOS devices, the (OS X) App Store from my MBP. So, my Apple ID is still functioning just fine, thank you very much and my network connection is not an issue.
My hosts file has not been tampered with, and I'm not blocked by any firewalls--the failures occur where ever I am.
This issue has been happening only for the last 2 days, but I'm completely locked out of Messages from my MBP.
So, what's the deal? -
So our school lets us use Macbook Airs for the school year, and it has facetime on it. I know facetime isn't blocked because like everyone else is using it. So I decide to give it a try. I click the icon, it says enter your apple ID. I dont have one, so I click to make one, and do so. I then enter my apple ID and click next. The screen reads "People will call you using your email address. What email address would you like to use?" I enter my email address in the box below the message, and then go to my email and click the link, and sign in, thus verifying the email. I go back to the facetime window, and click next. At the top it says Verified, but when I click next it doesn't go on to the next step, it simply blacks out the next button so that I can not click it, and after a few minutes a message comes up that says "Could not verify the email address. Please check your network connection and try again."
So that is the issue, please help!!!!!
*Note-I repeat that I know it is not blocked by the school because everyone else uses it just fine.*Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz -
I am trying to order a book with iphoto, I keep getting the same error message.
" A network error occurred while processing your order, please check your network connection and try again"
I get the billing part up, it has even uploaded my jpegs but at the final process, I get the same message.
I have ordered two books a few months ago without any problems.
Now I keep getting the same message either half way into
the order or at the final hurdle after the images have been uploaded.
Any ideas?
My shared Network has been fine and that does'nt seem an issue.
Help.Try again in a couple of hours - sometimes it is a temp condition
LN -
Hello,
I am not sure what is going on but I am unable to sign into my iMessage. I am trying to sign in but I keep getting the message: "Could not sign in. Please check your network connection and try again." I can log into iTunes and all other things that request my Apple ID except the iMessage. I hope someone can help me out.iOS: Troubleshooting FaceTime and iMessage activation
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When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?
1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo -
7.1 update to IPad now unable to use FaceTime and iMessage says could not sign in check your network connection. Why am I seeing this when I am connected?
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
When I was doing this I was talking to other people, which means my connection is fine, what do I do?
Hey haannahbananaaa,
Thanks for using Apple Support Communities.
"Could not sign in. Please check your network connection and try again" Try this article.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Have a nice day,
Mario -
I am trying to connect to face book, every time I sign in with my apple Id it tells me it can't connect and to check my network connection and try agian. I do have WI-FI, and I have two out of the three bars. I can get on the Internet, can someone tell me what else I can do?
Hello tecnophobe,
Thanks for the question. When encountering iTunes Store connectivity issues, the following resources provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
Had to reset phone today. I am trying to activate IMessage using Apple ID it keeps giving me a message saying can't sign in check network settings and try again later. Anybody have a suggestion
Hello Quacker256,
The following article provides troubleshooting steps that can help get iMessage activated.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers,
Allen -
Trying to access my Facetime and I haven't in a while. It is not allowing me to sign in. I am conneected to my Wi-Fi and am sitting right on top of it and it still says i need to check my network connection. My internet connection is fine and works with everything else but Facetime. What's up with that??
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>General>Date&Time and make sure it is set to Automatic
- Go to Settings>wifi>the connected network and change the DNS to Google's 8.8.8.8
- Go to Settings>iTunes and App Stores and sign out and sign back in
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