Am I the only person that feels like the salesman lied to me, wrote up contract wrong, etc?

Question

I had purchased two Iphone 4's without contract and enjoyed not having the bill and extra fees every month.  Through the prepaid carrier, my son and I didn't even know we could use a laptop or anything  with our phones.  Luck would have it, the only thing I had left through Verizon was my USB device that I put on my computer and after 3 years, it broke.  I went to Verizon to purchase a new one, and pay cash for it to not be under contract, the first salesman assured me it was compatible like the other but after four days I had to take it back for lack of connection.  79.00 was what I paid, when returned, of course I got stuck paying the restocking fee of 35.00 and a new sales person named Cofe (at Jonesboro location) comes to assist me. He talked me into the wifi jetback for 20 or so with the NEW TWO YEAR CONTRACT as he understood I would be needing for portable devices.  Had to pay full price for it and wait for my 50 bucks on the rebate card.  He spots my son scoping out the 4S, he said he could make the deal worth my while if we wanted to get newer phones...never telling me how much the cost.  Against my better judgement, we got new phones, promised new free Lifeproof cases, etc.  I told him my funds were tight and I only wanted a plan of about 160 or 180 total for all.  Paid the small amount he said was due, then get a bill for 443 a couple days later.  We kept going over the data on our phones, not knowing that he in fact set us up to pay 220 a month for 10 gb data, use of jetpack and two smart phones.  Paying over for what we had on the mifi we didn't know exitsted caused us to have 30 too much on device and usually 30 overcharge data.  Fianlly look at bill wondering why I couldn't get it paid up and 6 calls to customer service, digging through receipts, 10 hours of phone bill hunting, and numerous hours on the phone brought to my attention that he had set me up on almost the most expensive plan, charged us 99 each for cases, 99 for two new contracts and swiped a gift card for 400 to my account without any knowledge.  Also, this  was a new plan since not under contract, and HE TOOK OUR PHONES that I could've sold for a small chunk and there is not a trace of where they went? He made himself a sale that day!!  They have removed some of the charges since I took back the FREE cases, etc., but this has been a horrible experience.  I begged the people to please let me out of my contract because now I am unemployed and sure cant afford this and I feel like he did some underhanded tactics selling and not starting the plan off right.  He didn't have to sell me the jetpack, we can run laptop of phones, and I guess if I were only gonna get 99 bucks for a three month old phone, I wouldve taken it elsewhere.  It's amazing that of all documents scanned in My Verizon, it does not really show a trade in, which he didn't explain anyway, nor does it show what or the actual value.  I get horrible service in my area and it drags on the web.not taking long to use the data.  In the last week, my phone was cut off so I had to go to the prepaid place and port over.  Paid enough to keep my son's phone and laptop and got told if I dont have remaining balance in a few days, they won't port my number back to Verizon, service interrupt on all and then the process server will get to bang on my door.  I have never been so disgusted with service and some of the people in that building by their actions.  One tried but of course he took up for his dude Cofe.....I don't know what to do now, try to pay it or tell them take the phones and FIND MY OLD ONES then go back prepay.  Read this customer service specialist, because I am pretty sure DECEIT, RUNNING GIFT CARDS, AND WRONGFULLY SETTING UP NEW CONTRACT is grounds for an official claim. How did y'all like that bid long confusing mess of a story?  :/

Answer 1

Uhhhh, hmmmmm, WHAT??? 
Sorry, I have no idea what you are ranting about. I think I would be more upset for running over my phone.