Am new to mac.  Just purchased downloaded adobe photoshop elements and in order to open it, it wants a serial number.  I downloaded it, so I don't have a redemtion number or a serial number.  Obviously I am missing something; however I really do want to t

Am new to Mac.  Downloaded Adobe Photoshop Elements and am trying to open it but they want a redemption code and a serial number.  Since I downloaded it I don't have either of those but apparently I am missing something because I can't use it unless I enter that info and I don't know where to find it.  Can you please help me figure this out.  If I purchased the software I would have the serial number but as I said, I purchased and downloaded.  Marianne

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Similar Messages

  • I purchased the Adobe Photoshop Elements and Adobe Premiere Elements and when I went to download it, only Premiere Elements downloaded.

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    You can download the latest Photoshop Elements version from https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • Organizer will not open after downloading Adobe Photoshop Elements and Premier Elements

    I first downloaded Premier and Photoshop from Dell Digital Download with a new computer.  It appeared to be installed, and the opening screen appeared, but when I click on the Organizer side of either software, it will do nothing.  Doesn't open.  No error messages, it just doesn't open.  I contacted Dell and they reinstalled - which took numerous tries - and it still didn't open Organizer.  Then we contacted Adobe, who took over the computer after we downloaded it from Adobe instead. It still wouldn't open the Organizer side for them either.  They said to post the question, they don't know how to fix it!  Anyone?

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  • I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

    i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

    Hi,
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    Note: Please don't quote your number as this is a public forum
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    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    If you need help in finding a serial number inside the box, please see here
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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    Brian

  • How do i find a serial number for adobe photoshop elements and adobe premiere that i purchased in a store?

    i have bought adobe photoshop elements and adobe premiere elements in a bundle pack from a store and i cant find a serial code on the box that works so if someone could help me with that, that would be great!

    Hi Michael,
    Please refer the following help article on Find your serial number quickly
    Hope this helps.
    Please let us know in case of any problem.
    Thanks and Regards,
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  • My laptop doesn't take CDs. Can I download Adobe Photoshop Elements 6 directly from the Adobe website?  I have the original Elements 6 CD Serial Number registered with Adobe.

    Is there a way to download Adobe Photoshop Elements 6 onto my laptop?
    i have the original CD but the laptop doesn't take CDs.   I had my CD registered with Adobe when I first purchased it and am hoping I could do a software download via Adobe website. Am I wrong?
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    Thank you, Barbara.  My husband and I thought that may be the case.
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    On Sun, Jul 27, 2014 at 8:15 PM, Barbara B. <[email protected]>

  • I have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again  on another computer?

    I  have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again  on another computer?

    Yes.  There should be a download link if you purchased it from Adobe.  You can also find a download at...
    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
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  • I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I do this?

    I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?

    I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
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    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I am about to download adobe photoshop elements to my laptop, my laptop may not last much longer, if it breaks can i download on a new laptop?

    My laptop may not last much longer, i just bought adobe photoshop elements and wanted to use it, if I download on this laptop and it breaks, can i download to new computer or do i need to rebuy it?

    Yes, you can download it to another machine if you need to and should never have to purchase the same version more than once.  Your license allows you to have it installed and activated on two machines.  If you get a new machine before the first one breaks you can deactivate it on the old one just to have the extra activation still available.

  • I am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?

    i am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?

    There is nothing to prevent him from downloading and installing the trial version (Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe).  At the point all you need to do is provide him with the serial number so that he can activate it.  If the intent is that he be the owner of the software then you might want to see about transfering the license...
    Transfer an Adobe product license

  • Every time I try to download Adobe Photoshop Elements 13 after purchasing, I get a page that says 'Access Denied'.

    After purchasing Adobe Photoshop Elements 13 I go to download the product and receive a link to a page that say 'Access Denied'. This happens when I try to download the trial, use the Akami downloader, and when I try to download the file directly. Any suggestions on fixing the problem?

    If you are still facing any issues, I would suggest you to download the product using below link
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  • How can I re-download adobe photoshop elements 11 for mac?

    I am a fully paid customer for photoshop elements 11 for mac.
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    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
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  • Downloaded adobe photoshop elements 10 editor from Mac app store onto my mac book pro, set i photo preferences to APE 10 Editor, but can not open any files from my library, error saying " program error". What else do I need to do?

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  • I have a Mac OS X and I'm trying to download Adobe Reader 11 and it won't open.

    I have a Mac OS X and I'm trying to download Adobe Reader 11 and it won't open.  I get it installed, however, when I click on the icon nothing opens.  Please help!

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  • Where can I download adobe photoshop elements 9

    Where can I download adobe photoshop elements 9 ?  I have purchased the program but I somehow misplaced the windows disc, I just have the Mac one.  I have my product key, just need the program

    shoOby.
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