AmaroK 1.4 with moodbar support...
Just upgraded to amaroK 1.4 and its running fine here
The only thing i have noticed is that the moodbar is not enabled in the version from the repos because of missing exscalibar... Moodbar shows the "mood" of your music by colorful and configurable sliders, its a nice feature i think...
This is how moodbar looks like (look at the playlist and slider):
If you want to recompile amarok with moodbar support, just grab the exscalibar PKGBUILD (thx to snowman again) from AUR and recompile amarok with this PKGBUILD...
I have noticed the package maintainer about this, maybe he will include this in one of the next package versions, at least i hope so...
Greetings
Funkyou
-EDIT- Beware, this has some stability issues and amaroK uses more of your CPU-power to scan your music. I also had one OGG track until now where the moodbar-subprozess seemed to hang and amaroK raised its CPU-consumption up to 99%. Because of these issues and in arrangement with the package maintainer i will not upload the package to AUR, maybe this will happen later when its running more stable... If you want to test and play with it, you can download the PKGBUILD from this post here, but do not complain if it behaves unexpected...
I have uploaded a new exscalibar-PKGBUILD to AUR. Please try this one... Maybe you have some missing (but not critical) dependencies and these may not be required for exscalibar itself, but maybe for some functionality in exscalibar which amarok needs to have...
Also check carefully the first messages of the exscalibar build-process. The message that GIT ist not installed can be safely ignored, but all the other libs should be installed...
I have tried it again here and it works, even with the old PKGBUILD of exscalibar...
Similar Messages
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Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Dvi to hdmi with sound support
I was looking for a way to watch movies from my MBP (mid-2011 13") on a HD LCD TV, and I found an HDMI port in the back of the TV. I went to the Apple store and picked up a Kanex "Mini DisplayPort to HDMI Cable (with sound support)." The picture looks great, but there's no sound. Is there a switch I need to activate somewhere that turns on the sound for the DVI port? Do I need to set anything on the TV?
Try going to System Preferences > Sound and chose your TV as an output source. Also, go into Applications > Utilities > Audio MIDI Setup and in the left side of the window chose the output source. If these don't work then you may have a problem with your TV, it may not support audio from a HDMI cable. In that case you could use a Digital Optical Cable (TOSlink) with a 3.5mm adapter for the headphone jack of your Mac and plug that into your TV (if it has a Optical Output).
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Hi all, I'm trying to connect my macbook pro to Sony Bravia tv using Kanex Mini DisplayPort to HDMI Cable with Audio Support , when connected to the HDMI on tv I get a picture of the mac screen saver ( the starburst ) no video/audio,any ideas? thanks, Derek
Dave I'm glad to say that it works perfectly but I'm embarrassed to say that my 12 year old nephew hooked it up in about 10 minutes.
If you have the Kanex Mini DisplayPort cable it will work, what confused me was changing the display settings in System Preferences,
and dragging the mac screen from the mac onto the tv. Sorry I cant be more helpful but you have the right cable now you need a 12 year old nephew.
Good luck Derek -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
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How can I play music on my macbook pro (OSX Lion) through a Pioneer receiver? I've connected them with a mini display port to HDMI cable with audio support bought at the Apple Store, but there's no sound coming through. There are 4 HDMI-in ports on the receiver - BD, DVD, DVR/BDR and audio. In my system preferences for sound, the receiver doesn't show up as an output option. Can anyone please advise. (ps, this is my first time posting a question, so I hope I can find your answers!) thanks, JP downunder
For sound, try the audio output port and connecting to the RCA audio input ports on your Pioneer receiver. Use something like this:
http://eshop.macsales.com/item/OWC/PODCONNECTOR/
Ciao. -
Cannot purchase apps in app store. Cannot get help with Customer Support
I receive this message each time I try to purchase an app or book. "Your purchase could not be completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/. I've called Apple Support a total of 6 times and I've been on hold for a total of over 3 hours. They said they fixed it THREE times, and told me to wait 30 minutes then try again. I've talked to 2 different Senior iTunes Advisors who gave me their direct line (which means absolutely NOTHING, because when I call back they won't answer or return messages). Supposedly my issue was going to be fixed by the iTunes "engineers" last night and an email was supposed to be sent me this morning. Of course, neither happened. I'm totally disgusted with iTunes Support and need my issue resolved and have no where to turn. I'm a very patient person, but I'm at the end of my rope. Any suggestions on who to complain to, since I'm getting nowhere?
IM having the same exact issue!! I've demanded to speak with an engineer personally or someone who knows iTunes inside and out. sr advisor made it seem like it was classified information! She kept saying "they" will fix it and you'll receive email for confirmation. I want to know who they are!! I have a $25 gift card just sitting in my account for nothing. My bank card is good too. Sorry I have no answer, just know there's people who are just as frustrated as you lol. Please reply back if you hear anything thing at all!! I'll do same! Good luck!
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Frustrated - Multiple issues with Fios TV/DVR - need advice on dealing with tech support
I have been a Verizon Fios customer since Feb. 20th (all of two and a half weeks). I signed up for my bundle on-line around 11am on the 20th, and had a technician out for install within a few hours on the SAME day. I thought that was impressive - and I was looking forward to having a more reliable and fast internet connection than I had been experiencing with Brighthouse.
The technician who installed was very friendly, and although he had some issues (apparently, there was a Verizon box in this house before us, but someone ripped it off the wall, so they had to run new wire all the way out to the street) the install went pretty quickly and smoothly.
The first few days went along without a problem, and the internet was great. Some of the functionality of the DVR was less than I'd hoped for, but some of the other features were great. I had a glitch trying to set up my online account, but I used the online chat feature to work with tech support and she was able to correct the issue. We noticed a couple times in the evenings that the TV would pixelate - but it only happened a few times and was very brief.
On Sunday the 26th, our real issues started. The live TV started freezing, then having a liquid-like pixelation problem, sometimes no sound. We tried to watch a recorded show from our DVR list and received error messages stating that we didn't have DVR. We called Verizon tech support and a very rude person reset the box several times and apparently even reinitialized the box and the result was that the box wouldn't even turn on anymore. He said that he'd have a new box shipped out to us and that it would arrive by Tuesday or Wednesday. My husband got on the phone at that point and suggested to him that since we were brand new customers (less than a week) and that since we had service installed on the very same day that we ordered it online, that certainly they could have someone bring us a new box on Monday morning. The technician told us that he would transfer us to the billing department because we could probably just cancel the service. We were both dumbfounded. Especially considering that he had been rude from the minute he took our call, and while we were obviously frustrated, we were never rude. We were eventually transferred to someone in billing who said she had never heard of such a thing and that she could not help us unless we wanted to cancel. While this was going on, I had unplugged the box again, let it sit for several minutes, then plugged it back in - and the tv worked. And the DVR worked. We assumed that maybe something the tech support guy did had worked after all. Well, it worked until the next morning. We had error messages saying we had no DVR. A reboot of the box worked again. After work, in the evening, it turned out that scheduled shows didn't record. So, we called tech support again and asked for our new box. We were told we'd have it by Thursday.
New box arrived Thursday and we set it up that evening. Went through trying to get all of our recordings set up again and finally sat down to watch tv. I switched to Showtime (which we are subscribed to in our package) and received an error that the channel was not available, press B to troubleshoot or call tech support with this code. Pressed B, went through the steps and the channel came back. Then, proceeded on to HBO, also part of our subscription - and we received the same error. We pressed B and this time going through the steps did NOT correct - so we called tech support. After working with the girl for over an hour, she finally determined that we needed to be switched to billing to have them remove our HBO package and then put it back on and that should correct the problem. So, while we were waiting for billing to come on the line, we started flipping channels again. Now, channels that had previously worked were now showing the error that the channel was unavailable - even non HD, non premium channels. When the billing girl got on the phone, she said there was really nothing she could do with that being the case and that downgrading our package and re-upgrading it would do nothing - that we needed technical support. She got us on the line with a different tech support person who said that we were obviously having signal related issues and that we needed a tech to come out to look at the wiring. He scheduled an appointment for us for Friday. That call took over 2 hours.
On Friday, the tech came out and spent time checking all of the wires coming in to the house - he said we had multiple splitters on lines that didn't need splitters and that this was likely causing a signal disruption and was probably the cause of the failure on both boxes. He removed some of the splitters and apparently streamlined some of the wiring. We still had the original box and the new box. He hooked up each box and they both worked - all of our premium channels worked, DVR was good, etc. We boxed up the old box to send back, kept the new box and had tv that worked just fine for a few hours... then we started having the channel not available issues again. And, now - we were also getting messages saying that we weren't subscribed to a channel - and this would range from HBO all the way to a non HD standard tv channel. A reboot will work and restore function - for a while. However - scheduled shows aren't recording - or record for 7 seconds and stop. Or record for a while, then have a 20 minute gap in the middle where it's frozen, etc. This has been going on since a few hours after the technician left Friday evening. And, I have to say - when the tech left Friday - everhything seemed fine. He had tested the signal strength - seemed completely thorough and was very nice. I don't think he could have known, at that time, that the problem wasn't fixed.
We have not called back to tech support yet. We're busy with our work and our lives and we're also frustrated. I know it will take another several hours and don't have much faith that there is any resolution. It seems to me that we probably need the whole house completely rewired - brand new - start over. I'm thinking there's a bad wire in there somewhere.
This morning with my coffee before work, I tried to watch a tv show in my DVR list that apparently didn't record properly - no surprise (it froze and skipped over half the show). So, I went to On Demand and found the show. (Without Bay News 9, I'm kind of lost with morning coffee, so I need a show of some kind) It started to play and was going along just fine, till I received a CableCARD (tm) Pairing Information is not available message. I tried the auto fix in the menu, rebooted, etc. It worked for a few minutes, then stopped again. At one point, I got an error saying the set top box lost video due to a network connection failure. Great, does that mean my internet is going bad too?? While looking around in the menu function, I clicked on the self diagnostics feature. It filled in all the information, as I'd seen it do before - except when it got to the package description. This time, instead of Ultimate HD, HBO, VOD, etc., etc (like I'd seen before). it told me that my package is: Arabic, Armenian, ART (Arabic), Extreme HD, HBO, Prime & Ultimate HD, Prime HD, RA, RAI (Italian), etc., etc. Huh??? Really???
So, I'm not sure now what the deal is - would a signal issue cause my subscription package to change? Do I get on the phone with someone at tech support for another few hours? Are they going to send yet another box? Are they going to come re-wire the whole house? Is it worth it? This is really ridiculous. Do I cancel and go back to Brighthouse with my tail between my legs? At least with them, I knew that my internet connection would be wicked slow at certain times of the day, but at least I knew it was coming and could expect it - and I could at least count on my tv and dvr recording my shows.
When I logged into verizon to vent on this forum, my account said that it was unable to access my DVR. When I clicked on manage my DVR, it just says Bad Gateway. Not a great start to our relationship, Verizon.
I really need some advice. Should I stay or should I go? And, if I stay - what is the best way for me to explain this to tech support so they will do the right thing and fix this? And, what is "this" anyway? Bad box, bad wiring?
Any help would be greatly appreciated.Replied to private message with all information including name, address, phone number and account number. Thank you.
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At the end of my rope with phone support.
I'm not sure what anyone here can do, but I need somplace to share this with. Its extremely frusturating.
Less than a month ago, I purchased my first iMac. It was a slightly older model- a 20" Aluminum 2.0ghz machine. It was purchased from a re-seller and had obviously been sitting on the shelf for a while. I know that the warranty date starts from the purchase date of the re-seller; there is a form to fill out if it needs to be changed to your actual purchase date. In a situation like mine, where the computer had been in the store for around a year, this was essential if I wanted any kind of phone support.
I filled out these forms, faxed a copy of the receipt to the number I was supposed to, and assumed everything would be fine. Within 24 hours, Boot Camp managed to screw up the OS X partition of my hard drive. I needed to make several calls to customer support, where I had to argue with all of them due to the purchase date update taking up to 72 hours to go through. After several phone calls, where I had to explain my situation 15 times and wait on hold for 45 minutes while they found out that it takes 72 hours for the change to go through, and after literally 5 hours of driving to my nearest Apple stores until someone was willing to help me with the problem even though I was "out of warranty" (Reminder- I had purchased this computer 2 days prior. New, off the shelf in the store. It absolutely should've been under warranty.) I was finally able to get the computer fixed.
Today, I figured I'd check on the status of my purchase date switch, so the next time something goes wrong with my computer I don't have to battle with tech support to get them to listen to my problem. I entered the serial number in the warranty info page, and it tells me:
*Our records indicate that your product is covered under a custom contract. For more information about your coverage, please contact us.*
*Your product is not eligible for complimentary phone support.*
When I click "contact us," the only thing that would be able to potentially help me out is the Apple Customer Service phone number. I don't feel like calling and having someone with a medium-thick accent repeat back to me what they understood my issue to be 5 times until they finally get it right. I would love to write it out so someone can just re-read it if they don't wrap their mind around it the first time.
I don't see why I should have to argue my case. I went to an Apple Authorized Reseller, swiped my credit card, and walked out with a new iMac. No, it's not the newest model, but its still new. That's money that just went in Apple's pocket, because of my purchase. There is absolutely no reason why it should be this big of a struggle just to get the warranty that I deserve. I don't feel like I'm being unreasonable or out of line in any way.
Does anyone know who I can EMAIL about this, or am I going to have to put up with the non-help I get on the phone? They're going to tell me that they can't help me out, because I'm supposedly not covered for phone support anymore. Ugh. Please help.I'm not sure what anyone here can do
Nothing. These are user to user forums, of which Apple employees do not take part in.
Does anyone know who I can EMAIL about this,
Nobody...Apple does not offer email support/correspondence. Call support and ask immediately to speak to customer relations. -
i can't burn a playlist to a disc from itunes, it comes up with no supported disc burners found, any ideas?
Additional information:
-also ran "Repair" with new download of iTunes
-am using the same spindle of CDs that worked perfectly a month ago. Tried another brand also to be safe. None worked.
-ran CD/DVD diagnostics within iTunes with Apple Care - no issues apparent
-also tried write-speed 20X on advice of Apple Care (don't know why they thought 20X would be the magic number after the other 3 I tried didn't work)
-tried running itunes in another user account on the computer - same problem, same error code
-Apple suggested it was a copyright issue. I can't even burn music that I created/recorded myself, so that doesn't make sense.
-They thought maybe Quicktime wasn't installed properly, so we checked a film in Windows Media - it played, meaning Quicktime was fine apparently.
Solution:
Unclicked CD text option & Sound Check, ran burn from the File drop down menu (max speed) on a Philips CD-R and it worked! Had been right clicking the playlist name and selecting Burn option from there. That being said, it did not work on 2 other brands prior, with same settings. Not sure why. Just happy it's working again. Is it a brand issue? -
How do I install a version of vim with Python support?
I'm trying to install a version of vim with Python support, but for some reason I can't seem to find anything useful when I search.
So far I've found posts that say arch doesn't have one built with Python support, and use this <broken link> AUR package. I've search AUR for "vim python" which turned up nothing. There *does* exist extra/gvim-python3, but when I install that, then vim (not gvim) still tells me "Error: Required vim compiled with +python"
This search:
https://duckduckgo.com/?t=lm&q=arch+lin … on+support
Provides:
https://bbs.archlinux.org/viewtopic.php … 1#p1070281 - Only a link to a bug report
https://bbs.archlinux.org/viewtopic.php … 0#p1144210 - Post with the 404'd AUR link
What I finally found was this Gist with directions on using the ABS:
https://gist.github.com/MicahElliott/3048622
Ultimately you'll have to change the particular tar.xz files you use in the pacman -U steps, but this should get you vim with Python enabled.I have downloaded vim by cloning The Vim Mercurial repository.
hg clone https://vim.googlecode.com/hg/ ~/bin/vim_bin
Then i have a this script to install it in my own ~/bin/ dir.
#!/bin/bash
cd /home/myuser/bin/vim_bin/src
echo "---Configure----"
./configure --prefix=/usr --localstatedir=/var/lib/vim \
--with-features=big --with-compiledby="Custom Vim insall" \
--enable-gpm --enable-acl --with-x=no \
--disable-gui --enable-multibyte --enable-cscope \
--enable-netbeans --enable-perlinterp \
--enable-rubyinterp --enable-luainterp \
--enable-pythoninterp --with-python-config-dir=/usr/lib/python2.7/config \
--enable-python3interp --with-python3-config-dir=/usr/lib/python3.4/config > my_log
echo "=== Make ==="
make >> my_log
echo "==== Install ===="
make install >> my_log
Hope it helps some one -
after the last udpate I can no longer access gmail or youtube. the error message from gmail is: We're sorry. It seems there is a problem. Please try using Gmail with a supported browser. If you're encountering this error while using a supported browser, we suggest alerting your Internet Service Provider (ISP) that a proxy is failing to accept cookies on HTTP redirects.
youtube just lists some generic issue regarding cookies, and my cookie settings are wide open. I can open both with safari so it is a firefox issue.Did you install any new add-ons lately? I see listed:
AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})<br />
Advertising Cookie Opt-out 1.5 ([email protected])<br />
Flash Video Downloader 5.3.2 ([email protected])<br />
Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})<br />
socialvest 0.5.5 ([email protected])<br />
Troubleshooter 1.1a ([email protected])<br />
eMusic Community Toolbar 3.21.0.1 ({9ee802e8-c931-47ab-b570-aa8f791598ca}) (Inactive)
Are any of these new? -
Disapointed with itunes support hope someone has a answer
I should first say that the purpose in this post is not to slam itunes support but to find someone with a helpful answer.
About two weeks ago my computer started telling me that 100 of my songs could not sync because they were not authorized with this computer. I click to authorize, it tells me this computer is authorized. I went to the Apple support page and discussion boards and I have tried every option. When nothing worked I sent a message to itunes support stating everything above.
Below is the frustrating correspondence I'm now having with itunes support.
ME:I can't authorize my system to play purchases my system keeps requesting that I authorize, then tells me I am authorized. I have done all the trouble shooting options found on the apple support page and spoken to a iphone support person and they said the problem is with itunes. Please help.
ITUNES:Dear N
Thank you for contacting iTunes Store Customer Support. My name is Pradeep. I am glad to assist you for the day.
I apologize for the delay in response from us. The delay is happening due to unexpected high volume of request. I know it must have been difficult for you to wait for a response from us and I deeply regret that.
N, please accept my sincere apologies for all the frustration caused you.
I am sorry to hear that you are repeatedly asked to authorize your computer. I know how disappointing that must be.
N, the information in this article should help you resolve this:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you are still asked to authorize your computer after following the instructions in the article above, please let me know and I will assist you further.
Thank you for understanding and patience. You are a valued member of the Apple family. Your experience with the iTunes Store is of utmost importance to us. Thank you for being an iTunes Store customer.
Have a nice day !!!
Sincerely,
Pradeep
iTunes Store Customer Support
ME:As I said in my original email, I have tried all of this, it is still not working.
(in the email below he was wrong I don't have two accounts, my husband and I have two diffrent accounts and home sharing)
Itunes:Thank you for contacting iTunes Store Support. I am Pradeep again. I glad to assist you for the day.
N, please accept my sincere apologies for all the frustration caused you.
I'm sorry to hear you're having trouble authorizing your computers to play your purchases.
I did a little investigating and found that you have multiple iTunes accounts:
Please note that it is not possible to merge two or more accounts, and your computers need to be authorized for all of your accounts or some of your purchases may not play.
To authorize your computers, follow these steps on each computer for each account:
1) Make sure you have installed the latest version of iTunes. You can download the latest version free of charge:
http://www.apple.com/itunes/download
2) Open iTunes.
3) From the Store pull-down menu at the top, choose Authorize Computer.
4) Enter one of your account names and the password for the account.
Note: You must select the AOL button for your AOL accounts and the Apple button for your Apple ID accounts in order for authorization to be successful.
5) Click Authorize. A dialog will tell you if the authorization was successful or unsuccessful and how many computers you have authorized for that account.
Repeat steps 3 to 5 for each account listed above.
If you forgot the password to one of your Apple ID accounts, you can recover it using the Apple password-recovery website:
http://iforgot.apple.com
If you can't remember your AOL password, call AOL at 1-800-827-6364 or click the link below to be taken to the area of AOL's website where you can reset the password yourself:
https://account.login.aol.com/opr/_cqr/opr/opr.psp
To figure out which account you used to purchase a particular item, follow these steps:
1) Control-click (or right-click) the item in your iTunes Library.
2) Choose Get Info from the menu that appears.
3) Click the Summary tab.
Note the account name that appears in the list. The account name that appears is what it was when you purchased the item. Even if you have changed your account name since then, the item's Summary will continue to display the original account name.
You can also review your entire purchase histories. This article shows you how:
http://support.apple.com/kb/HT2727
Thank you for understanding. I really appreciate your patience N. You are a valued member of the Apple family. Your experience with the iTunes Store is of utmost importance to us. Thank you for being an iTunes Store customer.
Have a nice day !!!
well again he sent me to the website I already told him I have been to, and I also said the whole problem is that the prompt tells me to authorize when it is authorized, WHY did he think he needed to tell me how to authorize my computer?
ME: Once again, the computer IS authorized! The music that will not play is a random 100 songs out of over 1000 that had been purchased on MY account. You have not provided me any information that I have not already read and tried from the apple support web page.
Once again if you had read the first email you would know this. I must now request a supervisor to contact me preferably by phone at xxx-xxx-xxxx. If it must be by email please be sure that my problem is thoroughly investigated before contacting me, as I am tired of repeating myself.
Well; once again he tells me to try options that I have done, and stated in my first email.
Itunes:Dear N,
Thank you for contacting iTunes Store Support. I am Pradeep again. I glad to assist you for the day.
N, please accept my sincere apologies for all the frustration caused you.
As an Advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
Listed below are some helpful tips and links. Once you have found a category that relates to your issue, follow the instructions or click on the associated link to go to that page.
A wide variety of helpful tutorials, troubleshooting steps, and support information can be found on the iTunes support website:
http://www.apple.com/support/itunes/ww
For answers to general questions about iTunes, open iTunes and choose "iTunes Help" from the Help menu.
To post questions and read answers provided by other iTunes users, you can participate in iTunes discussions at our Discussions forum:
http://discussions.apple.com/category.jspa?categoryID=149
Technical assistance and service information for your iPod is available on the following page:
http://www.apple.com/support/ipod
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
1-800-275-2273
Another option is to simply describe your issue using our website and arrange for an Apple Expert to call you. Using this option, you can receive a phone call now, or make an appointment to have an Apple Expert call you later if that is more convenient. To explore the Apple Expert option, please visit:
http://www.apple.com/support/expert
Thank you for understanding. I really appreciate your patience Nicole.
Have a nice day !!!
Sincerely,
Pradeep
iTunes Store Customer Support
At the point when he even says this is out of his league but he's not sending it to someone who can help, I think I may loose it. This is my last responce, yes it was a bit angry but not nearly as angry as I wanted to be. I have yet to hear back.
ME:How many times do I have to tell you? I Have Done That!!! I Have Spoken with apple support, the problem is something iTunes must fix! Why am I forced to continue to tell you the same thing over and over again?
It is painfully clear you lack the ability to help me. Please send this to someone who can.
This is so frustrating. And message boards all over show the same problem. 100 random purchases that will not play, and the trouble shooting options not working. I dont know what to do.
Oh and I have tried removing the 100 songs it just picks a new 100 songs not to sync.That's a shame. http://support.apple.com/kb/ts1389 should cover most of the issues. The 100 random songs bit is simply that iTunes only bothers to list the first 100 problem songs. At that point, as far as iTunes is concerned, none of your songs are authorised. Again, I realise you've probably tried this already, but is your user account an admin account, or have you tried switching to an admin account to authorise the computer? Do the songs play in iTunes only then not to sync or will they not play either? It may be worth looking at the permissions on the C:\ProgramData\Apple Computer folder and making sure that Everyone & SYSTEM both have full access, then replacing the permissions on child objects, before attempting the SC.Info removal tip again.
I'm just shooting in the dark here however. If I recall the one time I had the problem personally the fix was to deathorise the PC, attempt to play a DRM'd track (i.e. don't use Store > Authorise computer first), authorise, job done. Hopefully there are others on these boards with more experience resolving this type of issue who can wade in with suggestions. I guess if it were me I'd also check I can at least get a different machine properly authorised to my account, i.e. put a DRM'd track on a USB stick and make sure I can play it on another machine. If you're at the 5 computer limit deauthorise all may also be worth a shot.
tt2
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