An automatic software update on iWork went in on Friday. Now I can't open any of the programs; they all crash. My local Apple Store Genius said send the program to the trash bin, empty it and do a reinstall. This has not worked either.
On Friday my iMac downloaded and installed an automatic update for iWorks, since which none of the 3 programs in the suite have worked. Numbers crashes immediately. Pages puts up the opening screen but won't open any files old or new. I don't use Keynote so I can't say whether that was affected or not.
I asked advice at my local Apple Shop and was told to trash iWorks, empty the trash, then do a re-install from my original disk. After the 2nd attempt, this gave me a message that it had been successfully installed. Now all 3 programs crash on opening. I have only had the iMac since November 2010 and am still a novice user, although I have nearly 20 years' experience of Windows OS from 3.1 to Win7.
Thanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!
Similar Messages
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I'm on a MacPro, Snow Leopard, 10.6.8 and did software update to safari 5.1.4. Now I can't open Microsoft Word or Skype. I've done repair permissions, restarted. How can I fix ASAP? Wish I could dump this and go back to 5.1.2! Help!
Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test. -
I have Pages 09' and I have installed/updated to Pages 5.1 (when my computer initially asked if I wanted to update) - Now I can't open any of my older documents? Prior to this, I would open documents and it would be the 09' version. Then I would open documents and it would ask to be updated to the new version, even though it looked like the new version anyway. I would say yes, and that would be the end of it. So when I try to open up a document, it asks me to go to the ap store and update to the new version of pages, so when I go to the ap store, it says it's already installed/updated. What do it do?
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
== Issue
==
I have a problem with my bookmarks, cookies, history or settings
== Description
==
A flash game was accidentally blocked on the website http://www.oyunlar1.com Now I can't access any of the games there. Is there anyway to unblock the flash settings for that website?
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
1-ClickWeather 1.1.9.1 true
Adblock Plus 1.2.1 true
Adobe Contribute Toolbar 5.0 true {01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
AIM Toolbar 5.96.5.1 true
Ask Toolbar for Firefox 2.1.0.5 true
BatchDownload 1.2.4 false [email protected]
Big Fish Games Toolbar 2.0.0 true {6847DFAE-037A-400c-A524-27F0A281B692}
CheckPlaces 2.2.2 false [email protected]
Cooliris 1.12.0.36949 true [email protected]
DownloadHelper 4.7.4 true
DownThemAll! 1.1.10 true
Fast Video Download (with SearchMenu) 3.1.1 true
Fast Youtube Downloader 1.2.2 true [email protected]
Firefox ImageGrabber 1.0.6 false {546d2a00-2bbf-11dc-8314-0800200c9a66}
Flashblock 1.5.13 false {3d7eb24f-2740-49df-8937-200b1cc08f8a}
FlashGot 1.2.1.27 true {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
FoxyProxy Standard 2.21.3 true [email protected]
Google Toolbar for Firefox 7.0.20100326W true {3112ca9c-de6d-4884-a869-9855de68056c}
Googlepedia 0.6.3 true {1ABADB6E-DC4B-11DA-9F70-791A9CD9513E}
HP Smart Web Printing 4.60 false [email protected]
ImageHost Grabber 1.6.4 true
InvisibleHand 2.4 true [email protected]
iWinGames Plugin 1.0 false {98e34367-8df7-42b4-837b-20b892ff0847}
Java Console 6.0.07 true
Java Console 6.0.04 true
Java Console 6.0.10 true
Java Console 6.0.12 true
Java Console 6.0.13 true
Java Console 6.0.14 true
Java Console 6.0.15 true
Java Console 6.0.17 true
Java Console 6.0.16 true
Java Console 6.0.19 true
Java Console 6.0.20 true
Java Quick Starter 1.0 true [email protected]
MegaUpload DownloadHelper 1.0.2 true [email protected]
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
MSN Toolbar 4.0 false [email protected]
myBabylon English Toolbar 2.6.0.15 true
myibay Firefox extension 1.1.7 true [email protected]
NoScript 1.10 false {73a6fe31-595d-460b-a920-fcc0f8843232}
Ookong 1.5 true {95969329-aa35-473a-b537-3f6f62c0ba23}
Rapidlibrary Search ToolBar 1.0.0 true {2832ABCD-4444-1012-2D45-132D5447C445}
RapidShare DownloadHelper 1.0 false [email protected]
RDown - Rapidshare Downloader 0.6.0 true dave2x@download
Remove It Permanently 1.0.6.7 true {1dbc4a33-ea62-4330-966c-7bdad3455322}
RSFind! 1.1.2 false [email protected]
Search Helper Extension 1.0 true {27182e60-b5f3-411c-b545-b44205977502}
Shareaholic 1.9.9.5 true [email protected]
SkipScreen 0.4.12s false SkipScreen@SkipScreen
Skype extension for Firefox 2.2.0.102 false
Status-bar Scientific Calculator 4.9.2 true ststusscicalc@sunny
StumbleUpon 3.64 true
The Browser Highlighter 1.0.19126 false [email protected]
UnPlug 2.026 true unplug@compunach
Xmarks 3.7.9 true [email protected]
Yahoo! Toolbar 2.1.3.20100310105313 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
Adobe DLM (powered by getPlus(R)) 1.6.2.63 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.fixup.alternate.enabled false
browser.history_expire_days.mirror 180
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.refdesk.com/
browser.startup.homepage_override.mstone rv:1.9.2.7
extensions.lastAppVersion 3.6.7
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729; .NET4.0E)
javascript.options.showInConsole true
keyword.URL http://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=
network.protocol-handler.warn-external.aim false
network.protocol-handler.warn-external.dnupdate false
places.last_vacuum 1279652142
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
== Firefox version
==
3.6.7
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 GTB7.0 ( .NET CLR 3.5.30729; .NET4.0E)
== Plugins installed
==
*-Cooliris embedded in a tab
*getplusplusadobe16263
*np-mswmp
*Contribute Firefox IBE Plugin DLL
*6.0.12.69
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*1.9.0009.1
*npdnu
*npdnupdater2
*NPTURNMED
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Default Plug-in
*Shockwave Flash 10.1 r53
*BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Delivery Network Acceleration by BitTorrent™
*GEPlugin
*Picasa plugin
*4.0.50524.0
*MSN® Toolbar
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Google Updater pluginhttp://pack.google.com/
*Google Update
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network ObjectThanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!
-
My ipod touch has been disabled for 212,456,875 minutes! I have followed all instructions on the apple support site to restore it but this has not worked. Help!
Without know exactly what you did or what happened:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
The iOS 5.0.1 won't download for my ipod and now i can't open any of my apps. HELLPPPP!!!!!!!!!!!
I'm trying to download the new iOS 5.0.1 for my ipod touch and it keeps telling me that i need to check my internet settings even though my internet is fine. And now I can't use any of my apps they just flicker and go back to the home screen..
- For the download, disable the computer's security software during the download and update.
- For the other problem:
--- Reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
--- Download/install a new app.
--- iOS: Troubleshooting applications purchased from the App Store -
Can't open any of the software-he
I've uninstalled reinstalled 3 or 4 times tonight. The problem is that none of my software will open. I try to open the EAX console and windows says it encounters a problem. Something like "error sig, app name: ctcms.exe..." I get the same error message when I try to open any of the other menus as well.
Sound plays, but not very well. I just can't open any of the menus to tweak the options. When I ran the diagnostics, everything checked out except my soundfont. I'm at a total loss on what to do, any ideas?After turning my sound up really high I discovered the bass does in fact put out sound. However it is also dependent on the rear speaker volume, just like the center speaker. If I turn the volume to 0 for all the speakers and turn the center speaker and sub volume up there is no sound. When I turn the rear speaker volume up, the center speaker plays and I can tell sound is coming out of the sub. However the sub is very quiet compared to the rest of the speakers, I can only tell it is working by holding my hand in front of it and felling the small vibrations. A month ago it was bumpin and thumpin just fine...
This is so frustrating, if anyone has any ideas I'd appreciate em, thanks -
I updated my ipod touch and now I can't open any of my downloaded apps, what would happen if I reset it to factory settings?
Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck try downloading and installing a free app from the app store. This has resolved the issue for many users.
B-rock -
HT4623 I did the update, but now I can't open any of my apps. What am I suppose to do?
I did the update, but now I can't open any of my apps. What am I suppose to do?
If it's the apps that you've downloaded from the App Store that aren't working, whilst the built-in apps are ok, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
-
I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.
MoragaTomI have the same problem on my iPhone - an app I want to delete but can't. The app in question doesn't show up on the list of apps i iTunes and doesn't show an 'X' when it starts to wiggle. All the other apps do, but not this one. It's definitely an app. How do I get rid of it, please?
-
I recently downloaded the most recent version of snow leopard to my imac. Now I can't open any pdf files. I just get a dark gray screen when I try to pull one up. Has anyone else had this problem? Please advise.
See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2 -
I accidentally grabed my My Photo Stream from My Pictures & transfered it to a FOB. I put it back as soon as I realized. Now I can't view any of the pictures from my phone & I cant up load any. How do I fix this?
Thanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!
-
HELP! I attempted to erase free space and now I can't open any files!
Hi everyone! I hope you can help me with my problem.
Last night, I attempted to erase free space from my HD using disk utility. During the operation, the computer hung, so it wasn't able to complete 'creating temporary file' operation. So i had to stop the operation. And now, I can't open any files! Turns out my HD was full. But prior to my attempt to erase free space, I still had 25GB out of 55GB of free space. What happened? And how do I fix it? A lot of important files are in my HD and I don't want to lose any of it.
Hope somebody could help me. Thanks a lot!
allworkedup
iBook G4 14" Mac OS X (10.4.6)Hi, Scary isn't it? I did the self same thing. Check your trash, you should see one or more disk images there. Empty the trash. All will be OK thereafter.
If they're not there, restart and either the system will sort itself out or they will appear in the trash, so empty it.
See here for my thread on the same subject.
Good luck,
Adrian
Message was edited by Adrian: Oh, and Welcome to Discussions !!
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