An error has occurred in the system DV1CLNT400 while copying the document

Hi All,
While creating complaint confirmation i am getting below mentioned Errors in ECC.
Can any body provide configuration settings.
An error has occurred in the system DV1CLNT400 while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occurred while transferring the document into another system. Refer to the enclosed log to view the error messages.
Transmission log
No operating concern has been assigned to controlling area 1001 (Notification E KE 300)
Error occurred during determination of profitability segment (Notification W IAOM 025)
Error occurred during creation of settlement rule (Notification I IAOM 046)
Regards,
Teja

Hi,
From the nature of Error messages, it looks like these are related Customization settings. As you mentioned your SAP CRM system is connected to SAP ERP system, so Controlling documents and other account postings are happening there.
So, the best approach will be to get in touch with your functional consultant who will be the best person to guide you with the scenario and the respective process setup. You can also have a look at SAP HELP about the integration of the CRM and ERP systems along with the data exchange.
Hope this will help.
Thanks,
Samantak.

Similar Messages

An error has occurred in the system "ECC" while copying the document

Hello Experts,
When I'm creating service orders in CRM UI and saving them I'm receiving this error:
An error has occurred in the system "ECC" while copying the document
Details:
An error has occurred in the system "ECC" while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occurred while transferring the document into another system. Refer to the enclosed log to view the error messages.
Transmission log
Error occurred during determination of profitability segment (Notification E IAOM 025)
Profit center for CRM integration not found (Notification E KECRMPCA 001)
Error occurred during determination of profitability segment (Notification E IAOM 025)
Account assignment error in internal order K1153000004111 for position 2000000990/0000000020 (Notification E C( 321)
Regarding to the account assignement, we developed a field to input Accounts IDS for WBS.
This field has a customization table related which allows to visualize in a dropdown list the allowed WBS ID per user according to the entries in the table.
Also, In the Service Order there is one status that triggers an action that creates a Sales Order in CRM that is replicated in ECC, but since I have this error Sales order is not being replicated in ECC.
Any ideas?
Kindly Regards,

HI,
Please check these threads:
CRM-COPA- An error occurred in system EEPCLNTXXX during account assignment
http://www.riderspider.com/2010/11/error-error-occured-in-system-dv1cltecc.html#more
Denis.

An error has occurred in the ADC storage system. ORA-03113: end-of-file on

Hi.
I am having the following error.
I'm creating a gauge chart based on a DataObject.
An error has occurred in the ADC storage system. ORA-03113: end-of-file on communication channel
at Oracle.BAM.ActiveDataCache.Kernel.Server.DataStoreServer.OpenViewset(Modifier modifier, ViewsetOptions options, Int32 iTransactionID)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(MethodBase mb, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext) Exception rethrown
at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Oracle.BAM.ActiveDataCache.Common.Core.IDataStore.OpenViewset(Modifier oModifier, ViewsetOptions options, Int32 iTransactionID)
at Oracle.BAM.ActiveDataCache.Remoting.ServerWrapper.OpenViewset(Modifier oModifier, ViewsetOptions options, Int32 iTransactionID)
at Oracle.BAM.ActiveDataCache.BufferedDataReader.Open(Context oContext)
at Oracle.BAM.ActiveDataCache.Objectset..ctor(SystemType stSystemType, Modifier mdModifier)
at Oracle.BAM.ActiveDataCache.Objectset..ctor(Context ctxContext, Modifier mdModifier)
at Oracle.BAM.Web.DataObjectBrowser.GenerateFolderContentsXML(XmlTextWriter xmltw, String strFolderID, String strInitialSelection, String strSnake, String strNumFldReq, String strCompatibleDOID, String strDrillPathIDsXML, String strShouldDisableOrginal)
at Oracle.BAM.Web.DataObjectBrowser.OuterFrame()
EventEngine.log
An error has occurred in the ADC storage system. ORA-03113: end-of-file on communication channel
ORA-03113: end-of-file on communication channel [ErrorSource="ActiveDataCache", ErrorID="ADCStorageException"] Debugging information:
Oracle.BAM.ActiveDataCache.Common.Exceptions.CacheException: An error has occurred in the ADC storage system.
ORA-03113: end-of-file on communication channel Server stack trace:
at Oracle.BAM.ActiveDataCache.Kernel.Server.DataStoreServer.OpenViewset(Modifier modifier, ViewsetOptions options, Int32 iTransactionID)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(MethodBase mb, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext) Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Oracle.BAM.ActiveDataCache.Common.Core.IDataStore.OpenViewset(Modifier oModifier, ViewsetOptions options, Int32 iTransactionID)
at Oracle.BAM.ActiveDataCache.Remoting.ServerWrapper.OpenViewset(Modifier oModifier, ViewsetOptions options, Int32 iTransactionID)
at Oracle.BAM.ActiveDataCache.BufferedDataReader.Open(Context oContext)
at Oracle.BAM.ActiveDataCache.Objectset..ctor(SystemType stSystemType, Modifier mdModifier)
at Oracle.BAM.ActiveDataCache.Objectset..ctor(Context ctxContext, Modifier mdModifier)
at Oracle.BAM.Web.DataObjectBrowser.GenerateFolderContentsXML(XmlTextWriter xmltw, String strFolderID, String strInitialSelection, String strSnake, String strNumFldReq, String strCompatibleDOID, String strDrillPathIDsXML, String strShouldDisableOrginal)
at Oracle.BAM.Web.DataObjectBrowser.OuterFrame()
This is DataObject XML File.
<DataObject Version="14" Name="TASK_F020_BDAY" ID="_TASK_F020_BDAY" Path="/TaskF" External="0">
<Layout>
<Description><![CDATA[NUM, SYSTEMIDNAME, SC_A, FC_A, SC_B, FC_B, SC_C, FC_C, SC_D, FC_D, SC_E, FC_E, SC_F, FC_F]]></Description>
<Column Name="NUM" ID="_NUM" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="SYSTEMIDNAME" ID="_SYSTEMIDNAME" Type="string" MaxSize="100" Nullable="1" Public="1" />
<Column Name="SC_A" ID="_SC_A" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="FC_A" ID="_FC_A" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="SC_B" ID="_SC_B" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="FC_B" ID="_FC_B" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="SC_C" ID="_SC_C" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="FC_C" ID="_FC_C" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="SC_D" ID="_SC_D" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="FC_D" ID="_FC_D" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="SC_E" ID="_SC_E" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="FC_E" ID="_FC_E" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="SC_F" ID="_SC_F" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Column Name="FC_F" ID="_FC_F" Type="decimal" Scale="10" Nullable="1" Public="1" />
<Indexes />
</Layout>
<Contents />
</DataObject>
When I use " NUM , SYSTEMIDNAME , SC_A , FC_A " column , chart is work well but add other column(ex. SC_B , FC_B) throws Exception.
What can you tell me about this?
Thanks
글 수정:
user592866

Hello - if you are seeing any report problem or exceptions on UI, then (a) try without the filter. (b) Try another type of view and see if error reoccurs (c) see if your dataobject (the field on the filter) has any null or invalid data (or wrong type or format).
Also - for these type of errors - it is better to export your dataobject and report and send it to support. We have fixed these types of errors from 10.1.2 to 10.1.3- so I guess this is more with respect to your data or report design. Pl log support request using MetaLink or contact local oracle representative

An error has occured in the system KRP810 while copying the document

Hello Experts,
In my project while saving the service confirmation transaction i am getting the below error. Below is the complete description of the error.
An error has occured in the system KRP810 while copying the document
Message no. CRM_ORDER_MISC 020
*Diagnosis*
*Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.*
*Transmission log*
*Number of hours recorded 16,04 exceeds target hours 0,00 (Notification W LR 206)*
*Updating could not be completed (Notification E S& 150)*
Could any one of you tell me , how can we remove the error and what is the reason behind this error.
Thank you in advance.
Thanks & regards,
Vamsi krishna.

need to replace confirmation

HP scanning error: "An error has occurred saving the file because it could not be written to..

HP scanning error: “An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.” Dr. Google finds others with this problem. Some claim that this is caused by an upgrade of Apple OS10 (which I did do). One claims that HP has a "patch" for this problem. If I try to quit HP scan, it won't quit and freezes my computer. Here's the odd thing. I have no problem scanning in a colored page from Scientific American either before or after this error (after rebooting each time), but simple black and white documents started just today to give the error message above.

Thank you for the link however if I understood all of the instructions I would still be reluctant to try this on my own especially from a third unknown party where some of the information may be wrong and/or lost in translation. (Google translation at the end of this comment). The instructions say to uninstall the software. So if I uninstall the original HP software am I using the original disk to reinstall and then personalize again?What about all of the updates since I originally installed the software? I found the Disk Utility but what is "gatekeeper"And I am using OS X 10.9.1 that is current because I downloaded the latest upgrade. How would I reinstall it?And at what point do I go to the URL for the software drivers and the patch? This is just not practical for someone who is not proficient in troubleshooting applications.I switched to Apple because I don't want to have to go through this kind of process, take my time to fix the application and potentially mess up my system . WHy should I have to try to figure out how to retrieve the normal function in this case, of my All-In-One. If it is so simple why can't HP develop the fix and make it available? Unfortunately right now I have to find an alternative to scan some important business documents that are due today. Since I am using an older printer by technology standards even though it is working fine I may be looking for a replacement and HP may no longer be at the top of my list given that the problem appears to affect other HP models. No need to answer my questions, I'm not going to try this fix based on these instructions. Please HP provide a fix for this problem with the scanner and MAC OS X 10.9.1 compatibility! Translation of the information on the suggested link: We hereby send you a guide that should help you in solving the problem .Please carry the following: 1 Please uninstall the software again .Goto -> Programs - > Hewlett -Packard - > HP Uninstaller 2 Please repair permissions on your Mac .Go -> Utilities -> Disk Utility - > Repair Disk Permissions . 3 Please disable ' gatekeeper ' on your Mac . 4 Reinstall the full software for MAC 10.6 and patch for 10.7 / 10.8 / 10.9. HP Scanjet Software and Drivers for Mac OS X v10.6 features :http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/ ? sp4ts.oid = 457 534 & spf_p.tpst = swdMain & spf_p.prp_swdMain = wsrp - navigationalState 3Di % dx % 253D % 257CswItem % 253Dsj_78355_5 % 257CswEnvOID % 253D219 % 257CitemLocale % 253D % 253D % % 257Cs wLang 257Cmode % 253D % 257Caction % 253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken
Scanjet software patch to Use OS X 10.6 Software and Driver on OS X:http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/ ? sp4ts.oid = 457 534 & spf_p.tpst = swdMain & spf_p.prp_swdMain = wsrp - navigationalState 3Di % dx % 253D % 257CswItem % 253Dcs_97791_1 % 257CswEnvOID % 253D219 % 257CitemLocale % 253D % 253D % % 257Cs wLang 257Cmode % 253D % 257Caction % 253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

This is an error from my HP scanner. How can I fix the problem? An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

I recently uploaded the Maverick operating system. I wanted to scan some things on my HP Printer/Scanner and could not . This is the error message I received: An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only. I am a novice with the computer and have no one to help. I hope someone knows an easy fix.
Thank you

This worked for me:
"Although it is not a 'fix' for the HP issue, I did find a workaround that helped me. In the Preferences Panel in MacOS X you can pull up the Printer/Scanner preferences and scan directly from OS X. I'd not known of this prior to posting here and it worked like a charm."
"Of course, HP should still update their software, but it's good to know that Apple has it covered for them."
I found it here:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/MAVERICKS-WONT-SCAN-HP-C3 09A/td-p/3052105

An error has occurred saving the file because it could not be written to.

An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.
This error message comes up every time I try to save a scanned document to my mac 10.9 .4 . I have reset the software for my HP C5180.All in one. I have not had te problem before, just recently following some upgrades ....any suggestions how to fix this, on reading forums it seems its a common problem.. not good .
Thanks

Hi @annie59,
Welcome to the HP Forums!
I understand that you cannot scan with your HP Photosmart c5180 on Mac 10.9.4. I am happy to help you with this scanning issue!
Please try the following:
Reset the printing system. OS X Mavericks: Reset the printing system.
Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
See this installation guide. OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
See this post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005.
Hope this information helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have Maverick 10.9.1 installed I scanned a photo on my HA D 110 series but it won't let me print or save it: An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

I have Maverick 10.9.1 installed I scanned a photo on my HP D 110 series but it won't let me print or save it: An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

Read the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software

After downloading Maverick I cannot save or email scans from my HP L7780. I receive error message "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only. "

After downloading Maverick I cannot save or email scans from my HP L7780. I receive error message "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

Read the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software

An error has occured in the systemSENDER while copying the document-CRM-R/3

Hi Sap Gurus,
In our client (manufacturing industry) have a CRM module too which is used by endusers
In last few days, due to some problem some of the credit memo requests could not replicate into the R/3 system properly
An error has occured in the system SENDER while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
SALES_HEADER_IN has been processed successfully (Notification S V4 233)
The sales document is not yet complete: Edit data (Notification W V1 555)
Sales document 9400000123 was not changed (Notification E V4 219)
Transaction ZITN is not defined (Notification E V1 347)
Error in SALES_ITEM_IN 000010 (Notification E V4 248)
Transaction ZITN is not defined (Notification E V1 347)
Error in SALES_ITEM_IN 000020 (Notification E V4 248)
Point will be rewarded to Everyone for helpful solutions.
Thanks & Regards,
San Rao.

Dear All,
My problem solved
Item catergory ZTIN and MRP type PD not assigned to Schedule line category CP in ECC system.
Any how thank you very much for your partcipation .
Regards,
San Rao.

An error has occurred during the execution of the PREPARE_JSPM_QUEUE phase

Hi ,
During upgrade of EHP1 - NW 700 i am getting a error in configuration step like An error has occurred during the execution of the PREPARE_JSPM_QUEUE phase
The validation of the deploy queue was not successful. Request to check queue sapjup-queue completed with error. JSPM version is 7.01.4.0.17. Current JSPM log directory is /usr/sap/BIP/DVEBMGS00/j2ee/JSPM/log/log_2009_08_11_11_44_10.
You can find more information in the log file /EHPI/java/log/PREPARE_JSPM_QUEUE_CSZ_01.LOG.
Use the information provided to troubleshoot the problem. An SAP Note may provide a solution to this problem. Search for SAP Notes with the following key words: com.sap.sdt.j2ee.phases.PhaseTypePrepareJSPMQueue com.sap.sdt.sapjup.tools.sapjupjspm.JSPMRapiException The validation of the deploy queue was not successful. PREPARE_JSPM_QUEUE INIT NetWeaver Enhancement Package Installation SAPJup Java Enhancement Package Installation
When reporting problems to SAP Support, attach the trouble ticket file /EHPI/java/log/TroubleTicket_01.txt to your message
Plz help me to analyze on this issue.
Regards,
Hari

Hi Vasil Dimitranov
Thanks for your response.I have went through the log wat u said and found that only Java Patch JSPM is deployed in my system and the others patches are found be taken from the xml file and not deployed due to this below errors.
Aug 11, 2009 11:53:33 AM [Error]: java.lang.NullPointerException:
Aug 11, 2009 11:53:33 AM [Error]: Request to check queue sapjup-queue completed with error.
Aug 11, 2009 11:53:33 AM [Error]: Request to check queue sapjup-queue completed with error.
JSPM version is 7.01.4.0.17. Current JSPM log directory is /usr/sap/BIP/DVEBMGS00/j2ee/JSPM/log/log_2009_08_11_11_44_10
Aug 11, 2009 11:53:33 AM [Info]: Message type received disconnect.
Aug 11, 2009 11:53:33 AM [Info]: Remote connection is closed.
Aug 11, 2009 11:53:34 AM [Warning]: Refusing connection.
Aug 11, 2009 11:53:34 AM [Warning]: Network input/output exception has occurred: Error during read
Aug 11, 2009 11:53:34 AM [Info]: Phase JSPM/JSPMPhases/JSPM_MAIN has been completed.
Aug 11, 2009 11:53:34 AM [Info]: Start time: 2009/08/11 11:45:25.
Aug 11, 2009 11:53:34 AM [Info]: End time: 2009/08/11 11:53:34.
Aug 11, 2009 11:53:34 AM [Info]: Duration: 0:08:08.764.
Aug 11, 2009 11:53:34 AM [Info]: Phase status is initial.
Plz help me on this to analyze regarding the check queue sapjup-queue .
Thanks in Advance.
Regards,
Hari

Internal error has occurred in the program xla_accounting_engine_pkg.RunPAD

Hi;
I have upgrade R12.0.4 to R12.0.6 on linux system.
But it seems running slower than before, and when running the request "Create Accounting", I encontered an error as follow:
"An internal error occurred. Please inform your system administrator or support representative that:
An internal error has occurred in the program xla_accounting_engine_pkg.RunPAD."
I tried to solve the problem, followed the metalink note 466074.1, but It did not work:
https://metalink2.oracle.com/metalink/plsql/f?p=130:14:4238294359615099028::::p14_database_id,p14_docid,p14_show_header,p14_show_help,p14_black_frame,p14_font:NOT,466074.1,1,1,1,helvetica
Is anyone know how i can do now?
Thanks
Edited by: user569417 on 2009-3-9 下午10:02

Hi,
Did the concurrent program 'Validate Application Accounting Definitions' complete successfully? If yes, I suggest you enable FND debug to collect more details about the error.
Note: 458371.1 - R12: How To Get Level 12 Trace And FND Debug File For Concurrent Programs
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=458371.1
Note: 787727.1 - How to Obtain Debug Log in R12
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=787727.1
Regards,
Hussein

A fatal error has occurred and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".cpbackup" files. Please restart Adobe Captivate.

I was trying to capture a simulation when a pop-up window came with this error:
"A fatal error has occurred and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".cpbackup" files.Please restart Adobe Captivate."
I tried every possible solution but i am getting the same error. Even now, i am not able to open a blank project. I cleared Preferences and Cache, Restarted the system, uninstalled and re-installed captivate but the error occurs.
Please help.

Having admin rights is not the same as 'Run Captivate as administrator'. For the last, right-click on the start icon for Captivate and check 'Run as administrator'. Or click on Advanced, where you can check the option to always run as administrator.
Another possibility could be a corrupt font somewhere. I forgot to ask which version you are using (exact number).

I get "an error has occurred in the script on this page" it comes up for no reason on Firefox and I can't remove the message, it then goes away on it's own after 3 minutes? how do I prevent this message coming up? I have Windows 7.

I get "an error has occurred in the script on this page" it comes up for no reason on Firefox and I can't remove the message, it then goes away on it's own after 3 minutes? how do I prevent this message coming up? I have Windows 7.
I can work the screen behind the message which stays in the centre of my screen.

Windows version is...?
What pages are giving you problems? [post links to same]
Are you getting the script errors only when attempting to print or...?
Has your printer's manufacturer confirmed that your currently installed printer software is IE11-compatible (yet)?
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft

Fatal Error has occured and the application is being terminated

It seems that Captivate is eating my projects. I've started my second project (after completing my first without any errors) and I'm constintly getting corrupted files. It set me back at least a few hours worth of work. So I started creating backup files every 10mins, regardless of how much work i've done. Everything was going fine, until I took an hour break and went to resume my work.
When I try to open my file I get the following pop up message when trying to open my file: "Adobe Captivate - A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folder as .cpbackup files. Please restart Adobe Captivate."
I can click on the program workspace and not click ok on the error message to keep the file open. I see my slides and objects, but all the text is missing.
I'm using Captivate 5.5 and windows 7 64. Within Captivate, I'm using standard objects with importing MP3 audio files and some Photoshop images. I have a total of 4 slides with 1 being 3.5mins long and the rest are less than 1min.
When I first started having this problem, I thought maybe the variable files were corrupte so I deleted the Users/name/appdata/local/adobe/Captivate5.5 directory to see if that was the issue. That was before this last stint of errors.
I tried opening a backup that was like 10 saves ago, but it displays the same message.
I'm not sure what to do next.

Failed to back up the data. A fatal error has occured and the application is being terminated.
This question is Not Answered.(Mark as assumed answered)
hi,
I am working on a content development using captivate 5.5. all of sudden I am not able slide view I am not able to view the text captions in slide view but i am able to see the text caption in Filmstrip. and when I am selecting another side it throwing below error and application ends.
Adobe Captivate
A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".cpbackup" files.
Please restart Adobe Captivate.
OK
I have a deliverable by this weekend if some can help to resolve this issue will be appreciated.
Note: when first time it crashed, I re-created the course again from scratch and its crashed again. I have multiple attempt to finish this course but no luck.
Please help me out to deliver my work.
Thanks
CD

An error has occurred in the system DV1CLNT400 while copying the document

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