An error occurred while attempting to save your User information!
hi, when i try to update my address / tshirt size in my profile, i am getting this error..
An error occurred while attempting to save your User information! Please try again later
i have been trying this for the past 10 days,..
can anyone help??
Regards,
Pradhiba
please contact [email protected]
Similar Messages
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"An error occurred while trying to save your photo library..."
Installed iPhoto6.
Started app. It said it would take a few seconds or minutes to upgrade.
About 6 hours later after churning on thumbnails it is now claiming this error over and over with some time that goes by in between:
"An error occurred while trying to save your photo library."
"Some recent changes may be lost. Make sure your hard disk has enough space and that iPhoto is able to access the iPhoto Library folder."
It says I have 22,759 photos in Library. The Library was a subset of my images, named "iPhoto Library 2005" and it was intentionally kept below the 25,000 limit of iPhoto5.
Since Steve claims iPhoto6 can easily handle 250,000 photos, I clicked on the upgrade button with confidence. This now appears to be a mistake. Last night I was working on an iDVD for the local school and the majority of that work has simply vanished. There were 320 photos. I spent hours adding keywords, ranking, adjusting temperature, focus, exposure, etc.
Of the 320, only 16 photos survived. They are 16 in a row from the middle of the roll near the end but not at the end. The roll name was lost. The name is now just "Roll 226" and none of the photos have keywords. I know at least one of the 16 should have the keyword "DUPE" and the ranking 2 STARS since it precedes a double that I ranked 2 during a slideshow, sorted by ranking, and dragged to the DUPE keyword. All 16 should have the ACROCK keyword which I initially assigned to all photos.
Again, 304 of 320 have vanished and the 16 that remain have no keywords or rankings.
I watched the slide show in iPhoto5 three times with different music candidates so I know the keywording and rankings evaporated in iPhoto6. I also clicked ACROCK and option clicked DUPE and POOR so that all of the music program photos except dupes and poor images would vanish. I only deleted one photo so there were not a lot of changes to the library in terms of photos in it. I cannot think of any reason why the 16 chosen survived. Only two were placed in a DVD dropzone and they are scattered amongst the 16 survivors.
Also, the ACROCK and DUPE keywords are also gone while the POOR keyword added in August is in the keyword table just fine.
I exported these 320 photos last night to iDVD and tried almost all of the different themes and I dragged about 10 different photos to the dropzones, hit play, hit motion, etc.
It seems very strange that 16 photos from the middle of the pack would survive.
It seems extra odd that iPhoto5 and iDVD treated these as "established" photos, not photos hanging in the wings somewhere ready to vanish in an upgrade.
I gracefully saved and quit iDVD and iPhoto5 and there were no crashes and nothing strange happened while making the DVD. I was hoping today to try out the new themes and maybe find one that is just right for the kids. Instead, about 300 of 320 photos of the kids went bye-bye along with all the work on the photos!
I'm nervous that many more photos are missing but I will need to do a ton of checking to see what else has been deleted by the upgrade.
The user message that iPhoto6 presents is nearly useless and strange. It offers little if anything to go on in terms of a repair procedure. After saying an error has occurred, it says some recent changes could be lost but doesn't expand at all on what they may be or why.
From my experience, recently added photos, keywords, keyword assignments, rankings and maybe more can all be lost. To compound matters, before the upgrade it says that you cannot go back to the prior (working!) library in iPhoto5. Beware!
It finishes by suggesting two vague steps to take. The first is to make sure your disk has "enough" space. How much is "enough"? It doesn't say something like X GB available, Y GB needed. A user would have no clue about how much space to free up. I have over 17 GB and assumed that would be enough. I sure hope it doesn't require double the space of the existing library. I would hope it has a smarter algorithm than that since 23,000 photos at about 3 MB each maps to about 70 GB. That's a lot of "temporary" space to require to perform an upgrade. Since the upgrade/error message provide no details (unlike package installers which supposedly tell you how much space you need), users like me would have no clue if 70 GB is plenty or not enough.
I found 24 GB secretly used by iPhoto 5 for an iPod Photo Cache and a tech bulletin saying this just grows and grows without control and it can be deleted SO I wouldn't put huge hidden disk usage past iPhoto6.
The last none-to-helpful suggestion is that a user make sure that iPhoto is able to access the iPhoto Library folder. Huh?!??!?
Wouldn't this be a great thing to confirm via software before setting about on 6+ hours of work, especially if there is an error message hard-coded in the software confirming that Apple knows the result may be losing valuable customer photos and hours of work on enhancing, keywording, creating DVDs, etc.?
Of course. This appears negligent. To know that customer file loss will likely result but not checking these things out in advance before taking that risk seems like putting the cart before the horse at customers' expense & pain and certain loss of irreplaceable family photos (for the, say, 80%+ of iPhoto users that "plan" to get a backup routine established?).
I got burned in the iPhoto5 upgrade as well, losing photos, so I was sure to have a backup so it wouldn't happen again. Most I fear won't be so fortunate so be advised of the risk and work with copies of your photos only.
Also, why would iPhoto5 have all the permissions it needs to store, edit, tag and otherwise work with 320 photos added last night? Why would version 5 have plenty of permissions to use the folders and the photos in them. Why would iPhoto 6 suddenly lose those permissions or not have enough? This hardly makes any sense. The only way the permissions were set, the iPhoto libraries got created and the albums got created was by dragging a folder of images onto the albums pane in iPhoto5. So, iPhoto5 set all the permissions, everything is under one user account and there should be no surprise permissions for iPhoto6 to deal with.
It seems unbelievable that iPhoto 6 couldn't do what iPhoto 5 was doing. I never changed permissions and never touched files in the iPhoto 5 structure.
I can only guess that recently added keywords, recently added photos and recently added rankings and keyword taggings linger in some at-risk staging area that a version 6 upgrade doesn't know how to deal with. This seems like a lame way to code this app so I don't consider this a good guess but what else could it be?
Anyone else have a better hunch at a root cause?
Anyone else have an idea of a cure?
Anyone else run into this?
It sure doesn't look like there was a test case for having near 25,000 photos (an iPhoto 5 documented requirement), working with the latest roll and then doing a version 6 upgrade because it failed miserably--user data loss--without any special effort to find defects. In a former life I tested software and released software was much more difficult to break than this.
I would appreciate any other user experiences/solutions related to this problem. I am reluctant to import another 22,000 photos from iPhoto Library 2004 only to find more photos go poof without any rhyme or reason.
Thanks in advance for your help and I hope this alerts others to a potential for valuable photo loss (i.e., back up before you upgrade, verify iPhoto Library permissions--whatever that means--and have scads of disk space available assuming there's any truth to the error message!).
--Sam
G5 Dual 2.7 GHz 2 GB DDR SDRAM Mac OS X (10.4.4)I'll check if I have copies of copies of copies. This could take a while due to the number of files.
I picked up a brand new 300 GB Western Digital hard drive thinking 20GB or so was not enough for temp files for upgrading and/or importing.
I formatted it as a mac os extended, journaled drive, not case sensitive, one full-size partition. I started iPhoto6 with the option key. I had a CF in my other WD 300 GB (with media reader). iPhoto6 asked about the photos on the card. I told it not to download those (again). Because I was holding the option key down, iPhoto6 asked if I wanted to select a different library or create one. I created one on the brand new, 100% empty 300 GB drive. I'm not sure if/where iPhoto6 creates temporary/cache files (like iPhoto iPod Cache folder) as it sets up a new library. I was hoping the empty 300 GB drive would give it ample room to load an existing iPhoto5 library.
When I dragged an old iPhoto5 Library onto the new iPhoto6 Library Album pane. I saw the "Importing..." start and it went on and on and on and... I let it run for HOURS and HOURS. When I checked around midnight, it had crashed. When I started it again, it said it had run across some huge number of stray photos.
I have no idea why iPhoto6 would have trouble importing an iPhoto5 library that was below the 25,000 photo mark for 5. This is especially bizarre since iPhoto6 claims it supports 250,000 photos!
I'll be trying to figure out if these stray photos got imported as dupes, if they lost iPhoto5 keywords, etc. I fear something different but equally bad happened since the number of photos it came up with was like 79,000--again many stray photos that didn't make it into the first import for no known reason. Since libraries in iPhoto5 were around 25,000 or less, I'm not sure what's happening.
Maybe there's a cache or temp file still created on Macintosh HD and not on the empty new 300GB drive and a bug exists for imports when space on Mac HD is "low" (i.e., under 3.5 GB). Maybe it's seeing thumbs as files it should import? Maybe it's seeing Orig and Modified images as worthy of reimporting?
I had told it not to import dupes but who knows if it goes by file name, checksum, byte-for-byte comparison, etc.
I'm not sure if I can even pull up iPhoto5 and 6 at the same time now to scroll through the libraries to see if dupes, thumbs, original/modifies/etc. are showing up to boost the count from under 25K to 79K!
Ideas? At least I know I'm not the only G5 dual user with this problem!
--Sam
G5 Dual 2.7 GHz 2 GB DDR SDRAM Mac OS X (10.4.4)
G5 Dual 2.7 GHz 2 GB DDR SDRAM Mac OS X (10.4.4) -
Permissions issue: An error occurred while trying to save your photo librar
I recently upgraded from a Mac mini running OS X 10.4.10 (iPhoto 08) to an iMac Core2Duo (2.4ghz) running Leopard (and also iPhoto 08).
My iPhoto library resided on an external Firewire drive when running on the Mac mini, but now that the iMac has such a large hard disk (750gb), I wanted to move my library there. I copied the library over to the Pictures folder in my user folder on the iMac and started up iPhoto, and everything seemed fine.
When iPhoto is running for any length of time, I get the following error:
*An error occurred while trying to save your photo library.*
*Some recent changes may be lost. Make sure your hard disk has enough space and that iPhoto is able to access the iPhoto Library.*
(I have over 300gb available on the disk and my library folder is approximately 40gb.)
I've repaired the permissions on the library using iPhoto's built-in mechanism (command-option while booting iPhoto) and Disk Utility. Additionally, I've used BatchMod to give my user and group full read/write/delete permissions (as posted elsewhere in the forums), but I still get the error.
Searching the forums yields other users w/ the same issues. What's the scoop? TIA!Sean:
I just had the very same problem when I was messing with permissions and reset my unknown group to staff. I lost all write permissions in my nome folder. Here's how you can reset it for your pictures folder:
In the Terminal type in "sudo chmod -R -N " (there's a space after the N) and drag the Pictures folder into the Terminal window. Then hit the enter key. It should chug along for a couple of seconds and return a new prompt. Give iPhoto another try after that.
I had to do that for my entire home folder and it fixed the problem.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file. -
IPhoto: An error occurred while trying to save your photo library.
"An error occurred while trying to save your photo library.
Some recent changes may be lost. Make sure your hard disk has enough space and that iPhoto is able to access the iPhoto Library."
Basically, the same issues as this thread:
http://discussions.apple.com/thread.jspa?threadID=1588998&tstart=0
I have tried the BatchMod with no luck. If it matters, this is on an external hard drive and I am the only user on this computer. Looking at the info of the library file, I have read/write/execute permissions and my group has read permissions only. I thought BatchMod would change these permissions but it doesn't seem to work.
Actually, I restarted my computer and it works now. But I am still worried it might happen again. Has anyone else encountered this problem?
Thanks.Welcome to the Apple Discussions. If it's working now it could have been a one time hiccup. Do you backup your library on a regular basis? If not you definitely should.
If the library gets damaged/corrupted you won't lose your photos but can lose all of your organizational effort that you put into the library. If the external HD crashes then you will lose all.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete. -
Error Message: "An error occurred while trying to save your photo library."
I am all of the sudden getting this error message while in iPhoto, seems to come up after I try to delete some photos:
"*An error occurred while trying to save your photo library.* Some recent changes may be lost. Make sure your hard disk has enough space and that iPhoto is able to access the iPhoto Library."
I have 83 GB of hard disk space available. Any help?Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Networked Drive: An error occurred while trying to save your photo library
I just upgraded to iLife '08. After opening iPhoto '08 I began editing Events. After some merging and adding titles I got this error:
+"An error occurred while trying to save your photo library"+
My iPhoto Library is on a networked drive connected to another Mac. Both Macs are on the same switch and there appears to be no issues copying and deleting files and folders outside of iPhoto. Even inside iPhoto, this error is inconsistent, it happens on some changes and not others. I've had this setup for about three years with no issues in previous versions of iPhoto.There's a strong chance that the problem is the format of the server. Event though the Mac can read and write to FAT formatted drives, there are file name length issues that can really mess up a library or other files.
If you really want to have an error free setup use a server that's formatted for Mac OS X (journaled).
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file. -
"An error occurred while trying to save..." Library
Perhaps it's something minor, but I had this message out of the blue with iPhoto:
"An error occurred while trying to save your photo library. Some recent changes may be lost. Make sure your hard disk has enough space and that iPhoto is able to access the iPhoto Library".
After that message I closed iPhoto, and just restarted my Mac. The message hasn't displayed again. So far I haven't found any error or "lost changes" in my library. Those two recommendations from the message are checked and OK. There's plenty of space, I can access my photos and everything seems OK.
I keep iPhoto running all the time even when my Mac is sleeping. It runs from an external HD.
Should I rebuild my library just in case, before my next full back up? I have a current backup of the dB Library (I use OT's Automator action). Should I restore it as well? Or just ignore that unusual warning? Ever since I use a managed library, it's the first time an error seems to occur.
Thanks.Thanks. I have already purchased Library Manager from some time ago. I'll give it a try to its rebuilding funtion, even though it's a big copy to be made (my library is about 90GB).
Before that huge task, I'd like to point out some comments I've found in the iPLM help. It mentions a possible corruption of the AlbumData.xml file regarding keywords (invisible "null" characters on any keyword), and I have LOTS of keywords. I use Keyword Manager, by the way. That, and other considerations are listed for possible sources of an error.
Also, I found this thread regarding the same issue:
http://discussions.apple.com/thread.jspa?threadID=1588998&tstart=0
The link to arbysoft doesn't seem to work, by the way.
http://macchampion.com/arbysoft/
In that thread this was used as an alternative after unsuccessfully rebuilding with iPLM. Maybe can I try this easier-at-a-glance option first?
JJ -
Hi, getting Could not save the document to the repository for the following reason: [repo_proxy 30] DocumentFacade::uploadBlob - Query execute has failed : Error occurred while attempting to reconnect to CMS : Not a valid logon token. (FWB 00003) (hr=#0x80042a70) (WIS 30567) amongst lots of other errors when scheduling.
I was logged in as administrator and attempting to schedule a webi document to my self using the email option.
thanks in advanceHi Trinath,
Could you please confirm if you could save a new report as well or not; or is it specific to scheduling.
If you are unable to save a report also then I think this is due to the path of the Input File Repository Server or its temporary directory are not pointing to the same path, and their locations are set to 2 different hard drives
BOXI3.1 Server must use the same hard drive (local or network share) for the Input File Repository Server and its temporary directory.
- Shahnawaz -
I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!
So you have backed up the content of the computer's hard drive, too?
That usually is a great idea since it is possible to lose use of the system
if parts of it have accidentally been removed or get over-written, or the
main system files get corrupted, when the hard disk drive gets too full.
If you have not trashed the originals of your created content, that remain
after you made copies on an external hard drive or other device, then
that is what you'd have to do to reclaim the capacity still in use by them.
What are specifications of the hard disk drive? The unused capacity
verses the used, in GB? If the hard drive has less than 15 to 20%
free or unused capacity, you could run into trouble. Mine are 40-50%
unused hard drive space, so ample room is available for automatic
Virtual Memory to use that capacity as temporary swap file space.
This is helpful when the computer could use more physical RAM
memory capacity, but doesn't have it. Or if the RAM is maxxed out
and you can't add any more. Virtual Memory is part of OS X and the
system automatically can use as much as is available, but it is better
to be sure there is plenty of resources available to include chip RAM
as well as unused or free hard drive capacity for use as VM.
If for some reason your files in Trash won't go away when you empty
it, you may have to restart. Be sure you have not included any System
files in the content in the Trash, or the Mac may not start up later on.
You may have to boot the computer from the install-restore OS X DVD
and run Repair Disk from its version of Disk Utility, to be sure it's OK.
I'm guessing that by now you know enough about the vintage system
in the older hardware to figure it out, so I won't write about it now.
In any event... hopefully you can simply trash the files, but check them
carefully, & you may need to remove (copy to archive first) even more.
Good luck & happy computing! -
I know this is a long story, but I'll be damned if I'm not going to get the most specific help I can (as Apple seems to specialize in assuming user error for all its demonic software). I've never had issues with iTunes before (barring a "Connect to iTunes" snafu with my iPod Touch) -- and never, in fact, with Windows Vista, if you believe that -- but this is the most bizarre thing I've seen.
I recently downloaded the new iTunes v 9.0.3 as I am occasionally prompted to do whenever a new version comes out, and immediately I had problems. Access to the iTunes and Quicktime folders was mysteriously denied after the update, and after several hours of frustration, I was able to grant my own Administrative access to these two folders and installation went through. Thank God.
Then I bought some music. No problems -- downloaded just fine, along with a copy of Cinderella Man and the new episode of Smallville. Life was good for a few days.
Then I connected my iPod Touch to the computer. All of a sudden, Microsoft Windows informs me that the "Apple Mobile Device Service stopped working and was closed," with subtext, "A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Bullsh*t Windows can help me with anything from Apple.
So I've tried to get iTunes to work with me on this. I've come up against the infamous "iTunes could not connect to this iPhone because an unknown error occurred (OxE8000001)" message. My God, when does it ever end?
So I go into Control Panel > Administrative Tools > Services > Apple Mobile Device and start it back up... only to watch it stop again inexplicably moments later. Hmm... Restart. Stays on. Unplug the iPod and plug it back in. Apple Mobile Device Service stops again. Maybe it's the iPod Service itself. Hey, that one's not started! [Start] "Windows could not start the iPod Service service on Local Computer -- Error 5: Access is denied."
What the f*ck is it with this "Access denied" crap? I've never been denied access to even the most intimate functions, files and folders on my freaking computer before! What has Apple created!?
I thought, perhaps Apple Mobile Device software was somehow removed. Okay, let's redownload iTunes (aka Repair the program from the Programs and Features menu in the Control Panel -- same thing). Huh. "An error occurred while attempting to create directory C:\Program Files\iTunes\CD Configuration," and I can choose to Retry or Cancel. So, instinctively, I deleted the CD Configuration folder, assuming iTunes Setup would just recreate it.
Well, that didn't work now, did it? I deleted it and hit Retry, and it said, "The installer has insufficient priveleges to access the directory: C:\Program Files\iTunes\CD Configuration. Log on as administrator or contact your system administrator." Running the .exe file as an adminstrator changes NOTHING about this predicament.
So that's where it stands. No CD Configuration folder; full access to all files and folders involved; Apple Mobile Device Service still keeps going off for no reason; iPod Service still doesn't run; Repairing/Reinstalling iTunes, Quicktime, Bonjour, etc. does nothing; and God (aka Steve Jobs, apparently) hates me.
. . . . . . . . . . . . Help me.Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
while updating the older version iTunes to latest one it shows "a network error occurred while attempting to read from the file: C:\windows\installer\iTunes64.msi. pls help on this matter to connect my i5 to PC. Thanks in advance
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Lost All My Photos! "Error occurred while trying to save .."
Hi. I'm in total panic mode right now as it appears I have lost all my photos.
I did a quick search here and came across a couple of threads, but I'm not sure if the info contained in them is going to help me.
I was using iPhoto and double clicked on a photo to enlarge it to show it to a friend and then I got the following message: "An error has occurred while trying to save your photo library. Some recent changes may be lost. Make sure your hard disk has enough space & that iPhoto is able to access the iPhoto Library". After this, all my photos in all the events & albums disappeared ... no status bar indicating anything was being processed ... nothing.
I have my iPhoto Library on my 1TB Western Digital Hard Drive and the drive kept whirring as if processing something (this sound is common but it just kept going). I quit iPhoto, put the iMac to sleep & a minute later woke it up. The HD started whirring again & I opened up iPhoto ... still no photos. I dragged the external HD to the trash to eject it & unplugged it. I then re-connected it & still nothing. I have two "my book" icons in the left panel when I open up my Mac HD and one of them I can't get rid of as it says the volume can't be found. I'm guessing this is from when I tried to eject the HD. I am going to try re-starting my Mac. I also right clicked on the iPhoto icon to check the properties & even though I have no photos, it spent a couple of minutes (like it usually does) trying to calculate the size of the library ... so I'm hoping that the photos are somewhere.
I have 16gb left on my iMac HD & 476gb on the external HD. I have no clue what happened and I had over 160gb in my iPhoto Library.
Where should I look to try and find the photos if they have just been hidden (I hope) or am I totally out of luck? I have backups of some of the photos but not everything ...
If anyone can offer some suggestions I'd be very grateful.
Thanks for your time.
Take care,
BrentBrent
You’re having two problems there, I think. One is with the disk. You’re not going anywhere with the other until you can get that to mount.
Assuming you can, it sounds like the database has been damaged:
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD -
I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?
Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara -
iTunes has tried to update itself and runs into an error and tells me to manually install. When I d/l and run the iTunesSetup.exe file I always encounter the following error message...
"A network error occured while attempting to read from the file C;|Windows|Installer|iTunes.msi" and iTunes does not update to iTunes 10.4.1.
Anyone know what is creating this error message? Thanks for the help...(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
An error occurred while attempting to change modules while starting up LR 4.1. New install on a new
An error occurred while attempting to change modules while starting up LR 4.1. New install on a new MBP first time trying to start up
Just a guess, but since everything is new, perhaps you have some sort of permissions problem.
Make sure your user has write access to all the locations mentioned in this link:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-4.html
Hal
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