An error occurred while publishing file "/Web/Sites". Try publishing again

Any ideas - I have been getting this since the move to ME. Systems logs on to Mac.com then immediately comes up with this error - An error occurred while publishing file “/Web/Sites”. Try publishing again later.

I hope that you're now able to publish?
Unfortunately I'm not.. and I'm really getting fed up. I'm first to admit I'm technologically-challenged (which is why I prefer Apple to PCs because they're far more user friendly) but I've tried the things I've seen mentioned in other threads.. such as ensuring the .me update has been done, successfully published to a folder, etc.. When I publish (I only have the 'publish to mac', not 'publish to me' option) the creating log bar progressed to the half way mark before disappearing. Suddenly another box pops up to say that my site will begin publishing. It doesn't. Instead 'iweb unexpectedly quit'. It doesn't make a difference whether I've published to mac, published all to mac or simply clicked the publish button on the bottom left. While 'creating' the buttons turn blue but once it quits and I re-open/relaunch they're back to being red. As I am unable to get through to the online chat support (several unanswered messages and now it's completely unaccessible) I'm hoping someone else can suggest what I try next. It's been almost 2 weeks and I love iweb but am at the point of wanting to cancel my membership. Help!
Signed,
Computer Illiterate

Similar Messages

  • An error occurred while publishing file "/Web/Sites/iWeb/Jim and Steph's Si

    I'm guessing this is a common message most see when they try to publish their website. Reason I say this, is it is the only message I have recieved in the last week when trying to use this faulty software.
    Here it is again if you missed it:
    An error occurred while publishing file “/Web/Sites/iWeb/Jim and Steph's Site/Jim's Blog”.
    I got this MacBook week ago yesterday. Totally excited to share pictures and blog information. Spent 99 dollars or close to it for a mac account to simply share this information on the web. The first four pages (all pictures), I published worked well. Then I updated to iWeb 1.1.1 and tried to publish with blogs and more pictures and it won't work. Now all that I published before does not even come up. I emailed support here on mac.com and got the generic reply that I have already read on this forum. I tired as many fixes as I could to no avail. Two questions:
    1. Any ideas to fix this problem?
    2. Can you get your money back?
    Sorry this was so long.
    Thanks everyone,
    Jim B

    Jim...
    Try doing a "Publish All to .Mac" if nothing else works for you. And if I could make a recommendation, it probably wouldn't be a bad thing to simplify your site name (Jim and Steph's Site) and eliminate the apostrophes (also in Jim's Blog). A longer site URL with complexities such as punctuation and spaces and even capitalization can potentially wreak havoc on your site navigation and function. Simplifying your site and page names will at the very least lead to shorter and more recognizable URLs...and when you start to add more pages it will also make the navigation menu at the top of your pages look "cleaner". Think simple names, like "oursite" and "HeSays" or "SheSays"
    Just a suggestion.

  • Publish Error - An error occurred while publishing file "/Web/Sites/iWeb/X"

    Hello everyone,
    I've been using mac for about 10 years now and have finally decided to try out this iWeb application. Spent several hours putting the site together... fun... but when I hit the publish button, the following error popped up.
    Publish Error
    An error occurred while publishing file "/Web/Sites/iWeb/X". (X being my site name which also happens to be my .mac account name.
    So I've spent another 3 hours trying it over and over again but still no luck. So I've searched this forum and see if there's any tips. Found a lot of solutions but none of them seem to help. I've deleted all the folders and file on my 'Sites' folder on the iDisk. Closed all running apps before hitting the 'Publish' button. And I've even deleted all my work and tried just to upload the 'welcome' page. Still doesn't work.
    I'm getting a bit annoyed... Are there any solutions for my problem??
    I'm using a PowerBook G4 12" 1.33GHz Mac OS X 10.4.9 with iWeb 1.1.2
    Any help will be greatly appreciated! Thanks in advance!!
     88kin 
     PowerBook G4 12" 1.33GHz   Mac OS X (10.4.9)  

    Probably not. No big deal, really. The important thing is we have been able to get your site on the .Mac server, albeit in the homepage directory.
    Ok here's your last assignment. This will also take awhile, but when you are finished your site will be up on .Mac and accessible using the web.mac.com/username/iWeb/sitename url.
    Since you have already initiated a publish to .Mac from iWeb, the root directory for iWeb should be on your iDisk. You should be able to navigate to the iWeb folder following this path:
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    "SiteFolder" should be a folder named for the site you are having trouble publishing.
    On your desktop, open the Site folder that iWeb delivered when you published the original site using the Publish to a Folder... command. You will see a number of folders in there and a number of page.html files. Drag each of these into the Site Folder mentioned earlier, on the iDisk. (The one named for the site). The root index.html file, (the one published outside of the Site folder) needs to be placed in the Web/Sites folder; you should see it in the column above the iWeb folder when done. Basically, you are "manually" uploading your site. It's cumbersome and a royal pita, but if successful, this exercise will confirm what I have suspected all along:
    The problem is a latency/time-out error. (The actual error message itself is misleading and somewhat immaterial--iWeb probably chose it randomly). Lots of things contribute to it, but basically, iWeb gets tired of waiting on the WebDav protocol and then generates an error message. I wish I could be more specific, but that's about as close as I can get to the core issue. Many folks publish successfully from your area of the world; just keep trying, and when all else fails, you can always swap out the changed files manually following the method outlined above.

  • IWEB An error occurred while publishing file "/Web/Sites/iWeb/t etc etc

    An error occurred while publishing file “/Web/Sites/iWeb/testsite/workfiles/DSC04544.jpg”.
    this is the message i get every bleeding time I try to update my page. anything I can do, or is it just the mac crew that have buggered up thier RUSHED update.
    angry mac fan.

    yes - I have just done it - I tried to publish again
    and got the same error, but on a different file...
    bummer - this is really fustrating
    This problem has been floating for several days already. There was a previous forum 'iWeb Publishing Nightmare' which ran over 4,500 people participating in comments and sharing their problems. Many had proposed solutions ending with more frustration among MacUsers.
    All I did was downgraded back to 1.0 and shall wait until a fix is at hand. Use your original installer and choose custom, then select iWeb only.
    I use iWeb for my work particularly every hour ... uploading work to clients. So I can afford time wastage here. I don't use or need 'Comments' nor the extra 6 new templates. My entire site is running over 100 pages with several sites.
    dreamery
    http://web.mac.com/joeleong/iWeb/dreamery/home.html

  • Recent backups fail: "An error occurred while copying files to the volume."

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    In Netweaver if you receive this error  " error occured while communicating with web server "
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    Hi,
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  • My Time Capsule has stopped backing up.  I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message: "The backup was not performed because an error occurred while copying files to the backup disk.

    My Time Capsule has stopped backing up.
    I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
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    Hello,
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  • Unable to complete backup. An error occurred while copying files to backup

    I erased and restarted my time capsule numerous times and tried re backing up. Little more then have way through i get this message "Unable to complete backup. An error occurred while copying files to the backup volume." With about 80gb left out of 198. On the apple support page ALL it says is ".Restart, then try the backup once again" Here is the link http://support.apple.com/kb/HT3275#3 ....PLEASE Help Me .. What Do I do.. I have read almost every topic and article regarding this ERROR 11 and found nothing and i tried i think all all..The new snow leopard comes out tomorrow so im going to install that and try again.. also if this does not ever work is there a way just to store all my music and photos in the tc and restart my whole computer the archive my files from there ??
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    RAM
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    Hi there!
    I am having exactly the same problem. I have experienced this before, I reset TC and it worked again, but it is not working now. Have you installed Snow Leopard? Did it solve the issue?
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    Malaysia

  • Time machine: An error occurred while copying files. The problem could be temporary. If the problem persists, use Disk Utility to repair your backup disk.

    Time machine backups are failing. I've followed the instructions I found on the Time Machine troubleshooting page (http://pondini.org/TM/Troubleshooting.html) but have gotten to where I don't know what to do next.
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    Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
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    Event store UUIDs don't match for volume: Macintosh HD
    Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC
    Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:17
    Error: (5) setxattr for key:com.apple.backupd.SnapshotState path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:2
    Deep event scan at path:/ reason:must scan subdirs|new event db|
    Finished scan
    Found 145601 files (11.88 GB) needing backup
    16.1 GB required (including padding), 620.77 GB available
    Copied Zero KB of 11.88 GB, 0 of 145601 items
    Copied 0 files (Zero KB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image: /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle
    Ejected Time Machine network volume.
    Starting automatic backup
    Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    Event store UUIDs don't match for volume: Macintosh HD
    Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/9F8E7957-9C50-49C3-8314-880E5203E3D9
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    Thanks,
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    You have repaired your boot drive (which is good) but have you repaired your time machine drive?  I don't own a Time Capsule so I don't know if disk utility can operate on it.  If it can, you should repair it as well.  You may need to erase it and start a new backup.  That happens to time machine volumes from time to time and is why people who are serious about their data never rely on a single source of backup.

  • "An error occurred while extracting files from the package "BaseSystem.pkg".

    Hello!
    I have a
    MacBookPro5,5
    Prozessortyp:Intel Core 2 Duo
    Prozessorgeschwindigkeit:2.26 GHz
    Anzahl der Prozessoren:1
    Gesamtzahl der Kerne:2
    L2-Cache:3 MB
    Speicher:2 GB
    Busgeschwindigkeit:1.07 GHz
    Boot-ROM-Version:MBP55.00AC.B03
    SMC-Version (System):1.47f2
    Hardware-UUID:A2DD27C4-9829-5A4D-854B-485EF8A6B20F
    Problem:
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    Aug 16 05:17:31 localhost OSInstaller[139]: IFPKInstallElement (191 packages)
    Aug 16 05:17:35 localhost OSInstaller[139]: PackageKit: ----- Begin install -----
    Aug 16 05:17:35 localhost OSInstaller[139]: PackageKit: request=PKInstallRequest <191 packages, destination=/Volumes/Macintosh HD>
    Aug 16 05:17:36 localhost OSInstaller[139]: PackageKit: Extracting /Volumes/Macintosh HD/Mac OS X Install Data/BaseSystem.pkg (destination=/Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root, uid=0)
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/DataPool.c:116 : Error: finished pool without filling it
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/commonUtils.c: 315: Error: fh_pread -1
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/StreamCompress or.c:236: Error: write failed for /Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root//System/Library/Frameworks/OpenCL.framework/Versi ons/A/Resources/runtime.amdil.bc: Invalid argument
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/StreamCompress or.c:260: Error: futimes failed for /Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root//System/Library/Frameworks/OpenCL.framework/Versi ons/A/Resources/runtime.amdil.bc: Invalid argument
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    Aug 16 05:32:10 localhost OSInstaller[139]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.BaseSystem"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c8366a0 "An error occurred while extracting files from the package “BaseSystem.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12e703300 "The operation couldn’t be completed. FinishStreamCompressorQueue error") {\n    NSFilePath = "/Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root";\n    NSLocalizedDescription = "An error occurred while extracting files from the package \U201cBaseSystem.pkg\U201d.";\n    NSURL = "BaseSystem.pkg -- file://localhost/Volumes/Macintosh%20HD/Mac%20OS%20X%20Install%20Data/index.pro duct";\n    NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12e703300 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\"";\n    PKInstallPackageIdentifier = "com.apple.pkg.BaseSystem";\n}
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    Aug 16 05:32:13 localhost OSInstaller[139]: Allowing machine sleep.
    Aug 16 05:32:15 localhost OSInstaller[139]: Memory statistics for 'Installation ist fehlgeschlagen' pane:
    Aug 16 05:32:15 localhost OSInstaller[139]: Physical Memory Allocation:   139 MB wired,   259 MB trapped,   397 MB active,     7 MB inactive,  1246 MB free,  1650 MB usable,  2048 MB total

    It sounds to me like your Internal Hard Drive is failing.
    I recommend you buy a new one, that is a good candidate for replacing the old one, but install it in an External enclosure and Install a fresh Mac OS X on it from the DVD. You can boot your Mac from any attached drive.
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    Once things seem to be working, then move the new drive inside the computer. Failures at this point may be due to bad cable, which has been a problem in some of these MacBooks.
    Use security erase, write Zeroes, one pass, to re-write every block on the old drive. Any block discovered to be bad will be replaced with spares the drive holds in reserve for this purpose. If more than 10 blocks are pared on one pass, "Initialization Failed!" will be the result. Although you can try the erase again, there is some question whether you want to trust this drive with your precious data.

  • An error occurred while copying files.

    I am backing up a MacBook Pro Retina display to a 3TB TC and six days ago the backups just stopped and I get the following message:
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    Attempting to mount network destination URL: afp://Max%20Evjen;AUTH=SRP@Endor._afpovertcp._tcp.local./Data
    Mounted network destination at mount point: /Volumes/Data using URL: afp://Max%20Evjen;AUTH=SRP@Endor._afpovertcp._tcp.local./Data
    Disk image /Volumes/Data/Max’s MacBook Pro.sparsebundle mounted at: /Volumes/Time Machine Backups
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    Deep event scan at path:/Users/HippieMBAMA/Pictures/iPhoto Library/Database/apdb reason:contains changes|must scan subdirs|fsevent|missed reservation|file event|
    Running event scan
    Finished scan
    Not using file event preflight for Macintosh HD
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    zero date not marked for delete: /Volumes/Time Machine Backups/Backups.backupdb/Max’s MacBook Pro/2015-02-20-171344
    3.37 GB required (including padding), 1.52 TB available
    Stopping backup.
    Error: (-43) SrcErr:NO Copying /Users/HippieMBAMA/Library/Mail/V2/[email protected]/[Gmail].mbox/All Mail.mbox/86E53377-3EAB-46ED-ADF7-46E0C68CD404/Data/2/6/2/Attachments/262783 to /Volumes/Time Machine Backups/Backups.backupdb/Max’s MacBook Pro/2015-02-26-140223.inProgress/A4533EFE-AAE4-4EDD-A542-1BDD6672E951/Macintosh HD/Users/HippieMBAMA/Library/Mail/V2/[email protected]/[Gmail].mbox/All Mail.mbox/86E53377-3EAB-46ED-ADF7-46E0C68CD404/Data/2/6/2/Attachments
    Copied 1358 items (15.1 MB) from volume Macintosh HD. Linked 25141.
    Copy stage failed with error:11
    Backup failed with error 11: 11
    Ejected Time Machine disk image: /Volumes/Data/Max’s MacBook Pro.sparsebundle
    Ejected Time Machine network volume.
    I tried going back to the gmail settings to ensure the trash settings were set to SHOW and SHOW IN IMAP, and I unchecked "Store deleted messages on the server" for the gmail account in the mail.app, as I was also getting messages about not being able to move messages to trash(null), and I thought that might be the issue, but while that fixed the mail issue, it did not fix the Time Machine issue.
    Any help with this would be greatly appreciated.

    The TC in and of itself is running ok.. otherwise you would not have internet.. so the issue is the OS in the computer.. however the combo is worse than the sum of the parts.. ie Somehow TC is less reliable with Yosemite than it would otherwise be..
    here is the normal fix list.. but it is far from foolproof.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
    Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    This user has had success and a few others as well.
    RáNdÓm GéÉzÁ
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • Time Machine will not complete a system backup and terminates with "Unable to complete backup. An error occurred while copying files to the backup volume.  This follows a problem when Time machne terminated when the volume was almost full.

    On 11/1/2011, Time Machine (TM) terminated with an error message I did not record.  I noted that the drive was full and decided to do a separate complete bootable  system backup using Carbon Copy Clone (CCC), before clearing the TM volume and trying to start it over clean.  Part way through the full system backup CCC put up a message that there was a Physical Problem  "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16".  That was about the time that TM malfunctioned, so I assumed they were related.  After starting CCC over a couple of times, and getting the same error message, I let it go through to completion of the backup, which took three or four hours.  I then ran tests using Disk Utility and verified that there was nothing physically wrong with both the internal hard drive and the TM volume.  I also erased and reformatted the TM volume.  However, every time I started Time Machine, it would record a few GB and terminate with "Unable to complete backup. An error occurred while copying files to the backup volume".  I restarted the computer with no change in results.  Note that prior to starting the CCC backup, I "Repaired Permissions", "zapped the PRAM" and "re-set the SMC", hoping to have a clean bootable system on the backup.  I ran Techtool and no problems were found.
    I'm running this on an Intel iMac under 10.5.8 and recording to a 500GB My Passport drive.  My hard drive is only about half full at 246 GB.  My assessment is that something happened at 16-28-16 on 11/1/2001 to screwup the Backup Directory in the file at "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". My question is, how do I fix it?
    I had just completed writing everything above here, explaining the problems I had been encountering for the past 24 hours.  I had the Time Machine window standing open on the desktop where I could see it, having recentlycleared it after the last termination.  As I was proofing what I had written, I looked at the window and noted that the clock had started a new run for a full back up, since all prior efforts had failed and the TM volume was empty.  As I watched and waited for it to fail again, as it had been doing at about 13 GB, it kept going and going until it just finished a complete backup, about 4.5 hours later, with my having done nothing.  Now my question would have to be - what could possiibly have happened to make it perform this way?   It will be interesting to see if it continue to operate normally, or if the problem will return, in a later backup run.

    jcm21 wrote:
    CCC put up a message that there was a Physical Problem  "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16"
    You should not keep those files for long, and probably shouldn't back them up (if you need them at all -- since you do regular backups, I'm doubtful just how worthwhile that feature is).
    "Unable to complete backup. An error occurred while copying files to the backup volume".
    One of Apple's maddeningly incomplete messages. Most likely, there's a problem with a file (quite possibly the one CCC didn't like).  See #C3 in Time Machine - Troubleshooting for details and instructions on finding and fixing it.
    If you continue running the Directory Protection app, be sure to exclude your Time Machine drive from it (as it will just take up lots of room, and won't help repair your backups if there's a problem);  and exclude the folders it creates from being backed-up by Time Machine (as they'll create large backups, and you probably can't use the backed-up folders anyway), per #10 in Time Machine - Frequently Asked Questions.

  • Move to new computer, get "An error occurred while reading files or writing files to disc. The disc

    I tried to move my PE6 install and catalog to a new computer.  It was on a Dell Windows XP machine, and I moved it to a Toshiba Windows 7 (64 bit) machine.  I have always kept my photo files on an external hard drive.  My photo library is 50GB, 10,000 files.  Here is what I did.
    Copied the original PE6 install file to the Toshiba.  Installed but didn’t activate it.
    Copied the entire My Catalog folder to the proper Windows 7 location.
    Plugged the external drive into the Toshiba.  Made sure the same drive letter as before (E).
    Fired up PE6 on Toshiba.  Looked good in Organizer.  Everything seemed to be there, but I didn't try to make changes at that point.
    Deactivated PE6 on the Dell.  Activated on the Toshiba.
    Then I realized that it is not right.  I can edit Keywords and Rating stars on the pics, but not dates, captions or notes.  I get “An error occurred while reading files or writing files to disc. The disc may be full or there may be problems with the source media.”
    Only a fraction of the external drive is in use.
    I can access the files on the external drive with another app (Windows Photo Viewer).
    I tried Reconnect All Missing Files.  Somewhat ambiguously, it says “There are no files to reconnect.”
    In the properties in the Organizer for each picture are the proper file names and paths.  Folder view works fine in Organizer.
    I can put new files in the same external drive directories, import them into PE6, then edit them normally.
    What is the easiest way to get Organizer properly connected to my files?  I suppose I could reimport all the pics on the new machine, but I assume I'd lose some of my metadata.  So that is out of the question.
    Thanks,
    Bill

    Are you sure that file paths are correct? I say this because under XP they would have originally pointed to Documents & Settings/My Pictures whereas on W7 it will be User/Pictures, albeit you are using an external hd.
    Take a look at this knowledge base note on the correct procedure for back-up and restore.
    I think writing metadata to files for such a large catalog will be a thankless task.
    http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

  • The backup was not performed because an error occurred while copying files

    One Time Capsule, Two MacBook's, OS10.6.6
    One MacBook can backup no problem, The other cannot backup says: the backup was not performed because an error occurred while copying files to the backup disk.
    Using a Time Machine Buddy widget gives:
    Starting standard backup
    Attempting to mount network destination using URL: afp://Rachel%[email protected]/Data
    Mounted network destination using URL: afp://Rachel%[email protected]/Data
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/Data/Rachel Feuchtwang’s MacBook.sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    No pre-backup thinning needed: 4.70 GB requested (including padding), 721.52 GB available
    Indexing a file failed. Returned 200 for: /Applications/Dashboard.app, /Volumes/Time Machine Backups/Backups.backupdb/Rachel Feuchtwang’s MacBook/2011-01-12-115852.inProgress/F82EB140-616F-4213-9B4A-072C2C98B556/MAC/A pplications/Dashboard.app
    Aborting backup because indexing a file failed.
    Stopping backup.
    Copied 5 files (84 bytes) from volume MAC.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image.
    Ejected Time Machine network volume.
    Who would be so kind to point me in the direction to make thsi work again?
    Thanks! Hugo

    This could very well have to do with ACLs.
    I bumped into the same problem:
    5/8/11 10:43:22 PM          com.apple.backupd[7126]          Error: (-41) SrcErr:NO Copying /Users/SA/Public/Drop Box/HandBrake.app/Contents/Frameworks/Sparkle.framework/Versions/A/ Resources/de.lproj/SUAutomaticUpdateAlert.nib/classes.nib to /Volumes/Local Backup/Backups.backupdb/Server/2011-05-08-221524.inProgress/88ACE716-0660-44C8- A128-CF01046FC2F8/Macintosh HD/Users/SA/Public/Drop Box/HandBrake.app/Contents/Frameworks/Sparkle.framework/Versions/A/ Resources/de.lproj/SUAutomaticUpdateAlert.nib
    Using DD or CCC is no option for me, I don't want downtime and I want incremental backups. So I started to investigate.
    I repartitioned my external Time Machine drive, did the backup again. It didn't work. Then I blocked the culprit file mentioned in the logs from being backed up with TM. That helped, only to find that a bit later it found another file with issues.
    So i looked at the files an found they had ACLs on them that somehow prevented them from being copied.
    SOLUTION:
    remove the ACL from the file.
    If you want to remove all ACLs in a directory, use Terminal and navigate to that directory. Then issue this command:
    sudo echo | sudo chmod -R -E ./*
    If you would like to remove ACLs from a single file or package (e.g. an application), issue this:
    sudo echo | sudo chmod -R -E <nameoffile>
    You might have to this several times since there might be multiple files affected. Unlike previous solutions, this one does not require you to delete the file.
    I got the command to remove ACLs from http://osxadmin.blogspot.com/2008/01/chmod-acl-removal.html

  • TM Error. An error occurred while linking files on the backup volume

    I have a 1TB Time Capsule. It's been working great for over a month. I'm now receiving an error.
    Time Machine Error
    Unable to complete backup. An error occurred while linking files on the backup volume.
    I don't know what has happened to cause this error. Does anyone know what has happened and how to fix this? The first time I received this error was when it showed under Available it had over 500 GB and was backing up 89.1 GB. Then the error. The backup scheduled time came up and TM started to backup again. Again with the error. The next time it backed up I made a note of the figures it showed. It starts the backup process "Preparing" and shows under Available 389.1 GB of 929.5 GB. Then Preparing shows that it's backing up, 13.5 GB. Then I get the error pop up. I check Time Machine and under Available it shows 370.3 GB of 929.5 GB. The scheduled time came up again. Available shows 370.3 GB of 929.5 GB and that it's backing up 18.9 GB. I'm trying to see if there is a pattern, for instance 389.1 GB - 370.3 GB = 18.8 GB. It's not 18.9 GB, but it's close. I'm wondering if there is a point which causes the backup to fail and figure out if this can be fixed. I'm stumped. The backups keep getting an error but the Available amount keeps getting lower. Again, any help would be appreciated. Maybe you see something I don't. Thank you.

    I forgot to state this in my post; what I noticed beside "Latest Backup", is that it states "Failed ! (! is in a red circle)". (So why does the "Available" amount keep going down? Where is the disk storage space going if it's not backing up?). It started the backup again, it initializes "Latest Backup" by showing a blank. I was curious what it showed when I went into Enter Time Machine. I guess the last good backup was Sunday July 27, 2008 11:21 PM. That's what it shows prior to the NOW selection on the right. The Oldest Backup is June 19, 2008. I thought this might be useful to note.
    I thought it would be a good idea to see what Time Machine is doing and record the steps. I know it will involve time and patience, but hopefully I'll find out something. It might be of use to someone.
    - It's backing up again and it gets to the point showing that it backed up 18.8 GB of 18.9 GB and stays there for 20 minutes or so.
    - Then it shows 18.9 GB of 18.9 GB, and stays at that point for a while.
    - Available shows 351.5 GB of 929.5 GB.
    - The Failed ! comes up again in Latest Backup. and backup stops.
    - Again it looks like the disk storage is used up. (So the questions would be; 1. If the backup failed, where is the space going if the backup failed? 2. How can I get back what should be available and have it show the correct available amount?
    It came up to the time it backs up again. It shows that the backup amount will be 18.9 GB. I turned Time Machine OFF. It looks like it will do the same thing. Does anyone know what is happening and what needs to be done to correct this and get my available space back with it recording the correct available amount (xxx.x GB of 929.5 GB)

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