"An internal Facetime error occured"

I click on facetime app from dock and "An internal Facetime error occured". I quit app and tried again and again. Same error everytime? Can someone help?

I found the following info from a post in July,2013. This solved my problem.
Go to the folder /Applications then right click on FaceTime.app go into /Contents/LaunchAgents and look for two files "com.apple.imagent.plist" and "com.apple.apsd-ft.plist" and copy them into your /Home/yourusername/Library/LaunchAgents. If you can't find "com.apple.apsd-ft.plist" do a Google search for it and download it, the name will be "com.apple.apsd.plist.txt", do a cmd-I on it and rename it "com.apple.apsd-ft.plist" put this file in the same folder as "com.imagent.plist", launch FaceTime and if your webcam lights up, your good to go.
I didn't have to download any files or rename them.  I simply followed the first part of the instructions and copied "com.apple.imagent.plist" into my /Home/yourusername/Library/LaunchAgents and everything worked after that.

Similar Messages

  • I have Mac OS 10.6.8  and get "An internal FaceTime error occurred".

    Is there a fix in the works.  Apple says click only once on icon but this is to no avail for me.  Would REALLY like to use facetime on my MacBook without having to go into the root directory to modify something that should already be modified in the program's release.  Does anyone have THE official answer for a fix?  Is this one of those things I for which I need to call Apple and pay for the tech support to get it to work,  or does it just not work on OS 10.6.8?
    Any assistance would be appreciated.
    Tia to all who respond and have a GREAT evening evryone!

    Morning ptb123,
    OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
    http://support.apple.com/kb/TS4457
    For more troubleshooting on this, take a look at this article:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Hope this helps,
    Mario

  • "An internal FaceTime error occurred. There was a problem with FaceTime. "

    An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. You have to close and reopen the application". How can I solve this matter?

    SOLUCIONADO!!!!!!!!! Bueno yo tenia el mismo problema que todos, con lion no funcionaba el facetime, pues bueno problema resuelto!!!!! .
    Cerramos el facetime y luego hacemos esto:
    1- Preferencia de sistema
    2-Red
    3-avanzado( abajo a la derecha)
    4-DNS
    5-Le damos al + y ponemos lo siguiente 8.8.8.8
    6-Sin eliminar lo anterior Volvemos a darle al + y ponemos 8.8.4.4
    7-Aceptamos
    8-Le damos a aplicar los cambios y LISTOOOOO!!!!!!
    9-Volvemos a entrar nuevamente a Preferencia de sistema y hacemos lo mismo pero esta vez en vez de + le daremos a - para borrar las dos claves de 8.8.8.8 y 8.8.4.4 , aceptar , aplicar cambios y ahora si que siiiii!!!!
    ABRAN SU FACETIME Y DISFRUTEN!!!!!!!!!!
    SALUDOS DESDE CANCUN!!!!!!!!
    P.D: Hagan todos los pasos tal cual , por fin se solucionooooo xd. besos a mi malaga natal , spain. jajaj estoy feliz otra vez puedo hablar con mi gente!!!!

  • I can't start Facetime. Keep getting a pop-up window saying that "an internal FaceTime error occured. There was a problem with FaceTime. You need to quit and open FaceTime again". I keep retrying to open and keep getting the same message over again.

    I can't start Facetime. Keep getting a pop-up window saying that "an internal FaceTime error occured. There was a problem with FaceTime.
    You need to quit and open FaceTime again". I keep retrying to open and keep getting the same message over again.

    @ reichard
    yeh man i have the same problem i think when i open the ****** facetime it dosent open there is a line in facetime icon it dosent open i dont know how it work **** i want it to work hope someone help me thx

  • Just installed Facetime and everytime I click on the icon I get "An internal FaceTime error occurred."

    just installed Facetime and everytime I click on the icon I get "An internal FaceTime error occurred."

    OS X and FaceTime versions?

  • Every time i get on my computer and click on imessage and facetime a little box pops  up saying an internal messages error occurred  or an internal facetime error occurred....but my question is how do i get it to stop doing this or how to stop it

    every time i get on my computer and click on imessage and facetime a little box pops  up saying an internal messages error occurred  or an internal facetime error occurred....but my question is how do i get it to stop doing this or how to stop it.

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
    It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
    I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
    Thanks for listening,
    Melissa

  • TS4185 I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred.  There was a problem with FaceTime. You need to quit and open FaceTime again.  Please help!

    I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred.  There was a problem with FaceTime. You need to quit and open FaceTime again.  Please help!

    This error message could result from an incorrect setting for date and time, or an operating system which does not have the latest updates installed.  It's a good idea to have your location setting on automatic.  Turn on the wi fi in your mac for a minute or so, to allow it to automatically search for your present location.  Do this even though you have the correct time Date settings displayed.

  • Internal FaceTime error occured

    I installed FaceTime on my MacBook Pro, but when I go to the Applications and try to open it, it says "An internal FaceTime error occurred. There was a problem with FaceTime.  You need to quit and open Face Time again."  When I do, nothing changes.  Any suggestions on what I can do?

    Hi, i own a brand new early 2011 macbook pro. recently when i tried to use facetime, it didn't work. i never had to use facetime so i don't know when it stopped working. however it just doesn't work. whenever i click on facetime, a dialog box pops up saying, "An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again." and i have to quit it since there is absolutely nothing i can do. i even tried buying it again on the appstore, but, even that does not work because it says i already have it. i really need to get facetime working back again. please help me out, someone.
    MacBook Pro, Mac OS X (10.6.6)

  • An internal facetime error occurred

    I am getting an internal facetime error occurred message when trying to access the application. I have an iMac running mac os x v 10.6.8.... any help would be awesome, I have tried all google search fixes with no success...

    If your webcam is powered by USB, make sure it is attached directly to your Mac and not a USB hub.  In my case, I had my Rocketfish webcam attached to a peripheral USB hub and it wasn't drawing enough power to operate at capacity.  Therefore, Facetime was quitting on me and giving me that exact error message.  Once I attached the webcam directly to my Mac USB port, problem solved.  Hope that helps. 

  • Hello,i have a macbook pro and i just recently downloaded facetime, and now i cant use it, it says An internal FaceTime error occurred,i dont know how to fix it, please help.

    hello,i have a macbook pro and i just recently downloaded facetime, and now i cant use it, it says An internal FaceTime error occurred,i dont know how to fix it, please help.

    If your webcam is powered by USB, make sure it is attached directly to your Mac and not a USB hub.  In my case, I had my Rocketfish webcam attached to a peripheral USB hub and it wasn't drawing enough power to operate at capacity.  Therefore, Facetime was quitting on me and giving me that exact error message.  Once I attached the webcam directly to my Mac USB port, problem solved.  Hope that helps. 

  • TS4268 An internal Facetime error occurred.  Why is this happening?

    I received this message - "An internal Facetime error occurred."  The only selection is to "quit."  How can I fix this problem?

    SOLUCIONADO!!!!!!!!! Bueno yo tenia el mismo problema que todos, con lion no funcionaba el facetime, pues bueno problema resuelto!!!!! .
    Cerramos el facetime y luego hacemos esto:
    1- Preferencia de sistema
    2-Red
    3-avanzado( abajo a la derecha)
    4-DNS
    5-Le damos al + y ponemos lo siguiente 8.8.8.8
    6-Sin eliminar lo anterior Volvemos a darle al + y ponemos 8.8.4.4
    7-Aceptamos
    8-Le damos a aplicar los cambios y LISTOOOOO!!!!!!
    9-Volvemos a entrar nuevamente a Preferencia de sistema y hacemos lo mismo pero esta vez en vez de + le daremos a - para borrar las dos claves de 8.8.8.8 y 8.8.4.4 , aceptar , aplicar cambios y ahora si que siiiii!!!!
    ABRAN SU FACETIME Y DISFRUTEN!!!!!!!!!!
    SALUDOS DESDE CANCUN!!!!!!!!
    P.D: Hagan todos los pasos tal cual , por fin se solucionooooo xd. besos a mi malaga natal , spain. jajaj estoy feliz otra vez puedo hablar con mi gente!!!!

  • HT204408 Internal FaceTime error occurred.  How can I fix and run FaceTime on my MacBook  running 10.6.8

    How can I fix face to run on my MacBook running 10.6.8. The error is "internal face error occurred.

    I was getting the same error, and I could not find the file to copy that others had mentioned.  However, I found a fix that works for me.  I did a "control + click" on the facetime icon in the dock, selected "options" then "remove from dock".  Once it was gone, I opened "launchpad" opened Facetime from launchpad, then when the icon was in the dock I did another "control + click", "options" and then "keep in dock".  Now I have no problem opening it.  Hope this helps someone else.

  • Can't open. "internal Facetime error occurred"

    Just downloaded Facetime into Snow Leopard.  Everything is up to date.  Have not been able to open it.  Keeps telling me that I need to quit Facetime and open it again.  Any ideas?  Thanks!

    If your webcam is powered by USB, make sure it is attached directly to your Mac and not a USB hub.  In my case, I had my Rocketfish webcam attached to a peripheral USB hub and it wasn't drawing enough power to operate at capacity.  Therefore, Facetime was quitting on me and giving me that exact error message.  Once I attached the webcam directly to my Mac USB port, problem solved.  Hope that helps. 

  • I get the message: an internal facetime error occurred? close face time and try again?

    i get the above message when i  try to log into facetime?
    i am using a macpro. does any know how to fix this?

    I have the same problem...

  • Internal facetime error

    just installed facetime on my macbook pro osx 10.6.8   every time time i try to open facetime it says "an internal facetime error has occured "  anyone know how to fix

    Hi, i own a brand new early 2011 macbook pro. recently when i tried to use facetime, it didn't work. i never had to use facetime so i don't know when it stopped working. however it just doesn't work. whenever i click on facetime, a dialog box pops up saying, "An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again." and i have to quit it since there is absolutely nothing i can do. i even tried buying it again on the appstore, but, even that does not work because it says i already have it. i really need to get facetime working back again. please help me out, someone.
    MacBook Pro, Mac OS X (10.6.6)

Maybe you are looking for

  • Silent print pdf using advanced settings

    I have written a program in vb.net and need to be able to print pdf's from wiyhin the program using the Print Dialogue Presets Ie Page Scaling, DuplexMode and Paper Source by Page Size as set in the Advanced Properties of the pdf file. Ideally this w

  • How do I adjust BITC rates in Final cut Pro

    I have a client who i am doing sound design for on his short film. I received an m4v in 23.98 with the dialog track embedded. I performed my dialog edit and exported a BWF from Digital performer which all synced perfectly here. He in turn dropped the

  • BSP Problem in EP

    Hi All, I am facing the BSP problem in the EP my problem is ... Business Server Page (BSP) error What happened? Calling the BSP page was terminated due to an error. SAP Note The following error text was processed in the system: BSP Exception: Das Obj

  • Probook 4530s Display Enclosure / Hinge Set / Optical Drive Replacement (Windows 7 Home Premium)

    Hello, thank you in advance for taking the time. I have 2 Probook 4530s, one is fully functional, with cosmetic damage (and an nonworking optical drive). The other is missing HD and ram, with a dysfunctional MB, but pristine as far as aesthetics. My

  • Mail Forms through Action Profile

    Hi Experts, In one of the business requirement we need to trigger the Mail froms to users & customers with survery & questions attached to the mail form. Can we trigger this Mail form using Action Profile? Or Is it only the smart forms that can be tr