An ipod doesn't show any files at all.

Hi!
My brother recently won a HP 20GB ipod, he connect it to the PC, install the software for the ipod, and itunes from the apple download site, everything supposed to work, all of his files are transfered to the ipod but when he want to see his music the ipod won't show anything, there is no music.
Maybe is the ipod but I connect it to my Mac and all my music was transfer without a problem and is show perfectly on the ipod.
Can someone tell me what is he doing wrong?

My year old 20GB ipod is having the same problems. ive been in discussions about this a lot recently, and it seems like itunes 6 is causing problems with some ipods. try uninstalling your itunes and ipod software and restart. install the software that came with your ipod on the cd.

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