An os update was running in App Store and it didnt complete and i cant quit appstore now. i cannot restart my macbook pro also because of this
please tell me what to do ?
You can "force quit" the App Store app.
Click your Apple menu icon top left in your screen. From the drop down menu click Force Quit. Select App Store then click Force Quit.
You can force your Mac to turn off by holding down the power button until the screen goes black. Wait a few seconds then restart normally.
Similar Messages
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whenever i update iPhoto by my app store after the download completes a message appears stating that a problem has occurred iPhto cannot be installed please try again by using the purchases tab in the app store.....i am in a big fix please help
There's a link on the right hand side of the App Store Window.LN
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Updated Facebook via the apps store. Now, icon is "grayed" & will not open, nor will it let me delete it, so I can re-download. Has anyone had this problem?
Do you have another disk or Mac connected that has Pages '09 from the Mac App Store installed? If so, the MAS will "see" it & will report it as installed. Unmount any & all drives, including Time Machine backups, that might have Pages '09 on them & then relaunch the MAS & see if you can download it.
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Anyone able to help getting my UK App Store back, currently it is set up to US following iOS update? Please help me,
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
I re-installed itunes and by this i mean part by part itunes, quicktime and so on. Once I re-installed it looked like all was going well. I went to the store and upload like it use to before the upadtes. Than I pluged my Ipad2 no problem but I went to store once more the problem started agian the up-load was very slow it didn't up load completly. the nav bar on the store page is missing no apps, music, books,tabs are all gone. I think it has to do with the new itunes upates in the last few days. I also did the firewall and anti virus off step no fix and i'm running Norton 2011. Has itunes put any message on this ? Is it only window 7 64bit with the problem ? Oh one more thing I was getting a 3259 error but that looks like is good now, but it did take me a few days to download one book and one app the download is very slow.
Hi,
I am using a Nvidia 4200M adapter in my Laptop, Driver 266.96, Direct X 11
In my desktop I am using an ATI XFX 6950, latest revision drivers (I am not at home right now so I cant get that info).
The issue I did describe above, but it was a long explanation.
In some flash games the game files load initially and get as far as the "click to start" button. Then the flash area usually goes either all white or all black (usually depending on the falsh game default background color) and then it stays that color. Cant see anything after hitting start (usually most games have an intro video or animation before the game starts, but I cant see any of it.
For the very few games that do start, the flash game or application does not seem to work correctly in that when the rare game starts, it wont save any game files or save files to the pc and so if I exit the game (navigate away to another page or close browser) and then later come back, even though I click the option to save games (and ensure that the flash application slider shows it can save files and lots of space) it does not save and I have to start from the beginning all the time.
More explanation I gave above. -
HT5815 Updated to 10.8.5 and now I cannot control my macbook pro with the track pad. Any solutions?
Like any other time, the App Store said there was a new update and asked if I wanted to update now. I did. Unfortunately, the update, after rebooting, has rendered the system unusable. I can no longer control the system with the track pad. The arrow is moving itself around the screen and the Launchpad periodically opens itself and gets locked in that mode. I've rebooted, launched in safe mode, and zapped PRAM. Nothing has changed. I experienced the same thing in safe mode, no change. Anyone else having these problems? Not sure what to do next.
There are several possible causes for this issue. Take each of the following steps until it's resolved.
1. Follow the instructions in this support article, and also this one, if applicable.
2. Open the Bluetooth preference pane in System Preferences and check for unknown or forgotten input devices. Disconnect any USB input devices that you aren't using.
3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Some people have reported that they fixed a malfunctioning trackpad by pressing down on all four corners at once. I can't confirm, but it does no harm to try.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested. -
I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.
Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.
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My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes? -
After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update apps such as iphoto??
What happened was you never accepted these apps into your Mac App Store account.
Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718 -
Some one's email id is displaying on the update menu of the app store what was that
some one's email id is displaying on the update menu of the app store what was that
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
Can't get app update that was posted to App Store
An app that I bought (Crosswords) was updated and the update appears in the App Store. I have the old version in my Applications page in iTunes, but when I click the "Check for Updates" link, it doesn't find any updates for my applications.
I tried just going to the updated app in the App Store and downloading it. It sees that I already bought it, and lets be download it for free. But... when I do right-click Info on the icon in my Applications page after I download the updated version, it still shows the old version. When I Sync my iPhone, it doesn't update my phone -- so it is definitely still the old version I'm getting from the download.
The same thing happened to me the other day when an update to the Bloomberg finance app was posted to the App Store.
Any suggestions?
Thanks.I've been having the same issues with a few of my apps..
i will download the latest app(b/c sometimes checking updates doesn't reveal any updates), then view properties of my newly updated app and the old version no. remains the same!..
also the inconsistency of the app store on the iphone and itunes...
I get the latest update notifications on my iphone..but not in my itunes..
this leaves me with this NEW issue....
if I download the latest apps using my iphone app store, when I go to resync, FOR SOME REASON, even if it says that i am transferring new updates to my itunes, when I go check the version numbers in my applications folder, it reveals the OLD versions again!... therefore, when I resync, the old versions get installed onto my iphone!!!
it has come to my conclusion that if I want the latest and greatest update for any apps, I should do it thru itunes....but do not download the updates directly from the app store, instead, wait until they show up in the "check application updates" dialog of the application section of itunes...but then you suffer the "no updates available" BS, when you know there is an update!!!!
to me this is total crap!!... -
Can't update iLife in the App Store
I have purchased a MBA 13.3 inch with Lion. iLife was preinstalled, but not with the latest version, so I went the to the App Store. There I logged in with my Apple ID which is configured for iTunes / App Store and which I used to purchase my MBA. This account is also the Apple ID which is noted in Users & Groups as the Apple ID of me (the Admin)
If i update, it says 'You have updates available for other accounts. To sign in to this account, please use the account you used to purchase it.'
Because iLife was preinstalled, it's not between my list of purchased apps. Updating with an other Apple ID doesn't work too.
Thank you in advance.The issue is that there was a process required for you to accept the preinstalled apps and opt them into your MAS account. You likely have not followed that process to accept them.
There have been two solutions offered, lately combining the two has got some folks up and running.
1. Click > System Preferences
2. Click "User & Groups"
3. Click on Your account and look for "Apple ID" under Full name
4. Click "Set..." and sign in your account apple id
5. Click > App Store..
6. Click "Sign in" under Quick Link tap (right side)
7. Click "Update" tap on top
8. Click update your app
1 - Exit iTunes and the App Store
2 - Delete /Macintosh HD/Library/Caches/com.apple.appstore/adoption.plist
3 - Reboot
4 - Open App Store
5 - Select updates. Enter iTunes username/password when prompted. -
Why does that app update not clear in App Store on iTunes Sync?
I have noticed this as a problem ever since I upgraded to iOS8. I always update my apps on my iOS devices by a sync with iTunes. The reason I do this is because I do not like the annoying blue dot beside the app after I update it until I actually open the app. I have been doing this successfully for years. Now that I am on iOS8 I still sync to update but the update badge will not reset even though the app store knows the app is updated. The badge only goes away (resets itself) when there is a new update available in the app store. To overcome this I have turn off notification in the app store so I do not have to see the badge on my screen but I don't understand why iOS 8 is creating this problem. This did not occur in iOS 7 or 6. I thought it was initially because I installed a Beta app for Accompli but that was not correct because I did a complete restore and rebuilt my iOS device from scratch, did not install a backup. Is anybody else having this problem?
Here is how to duplicate:
Wait for you to have apps to update on your iOS device but don't update them through the device. You will need to make sure the auto update for Apps is turned off.
Download the updates for the Apps in iTunes.
Make sure you have the box check in iTunes to for "Automatically install new apps".
Sync
iTunes will sync and update the apps on your device and there will be no blue dots on the update. However, the app store on your device will see that there is no update available any more, the button beside the app in the update section will say open instead of update, but the badge will not reset. Used to be the badge would reset and they updates would no longer appear in the app store at all.I assume no one has encountered this before?
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Remote location, 7kbs d'load speed, 10 days to d'load Lion, only software updates are through the App Store. Why can't we d'load and install outside the Cloud anymore? Some of us can't use the cloud and never will be able to.
That is true - I apologize for not being specific - what I was mainly referring to is iLife applications. I have a notice on the App Store that says 3 apps need updates, I look at the apps and they are huge so since my connection is so slow I use my work connection and d'load the files from support to my Windows machine and carry them home, once d'loaded my MacAir states it cannot install, the update must come from the App Store.
I do the same thing for large Leopard and Lion files and I can install them without error, it is just the App Store files that the system stops. -
Hi Guys,
i am receiving this error since last 3 days please help me resolve this.
i am already using XCode 5.1.1 and iOS 7 SDK i have regenerated my app store provisioning profile twice after this issue.
my app gets validated by Xcode and also gets uploaded successfully through Application Loader (i.e. latest one 2.9.1 i believe)
but in itunes connect when i try to submit my app for review i receive this error.
"Apps and app updates submitted to the App Store must be built with Xcode 5.1.1 or later, and iOS 7 or later SDK."I'm getting the same error as well, using Xcode 6.1 (6A1042b) on OSX 10.9.5. My project settings in Xcode have “Deployment Target” as “7.0” and “Base SDK” as “Latest iOS (iOS 8.1)”. I uploaded the app via Xcode, not with the application loader and I've tried re-generating my distribution provisioning profile.
This is an update to an existing app which was previously built against iOS 6.0 sdk but all attempts to submit the update now produce the error message "Apps and app updates submitted to the App Store must be built with Xcode 5.1.1 or later, and iOS 7 or later SDK."
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