An unexpected error occur processing your request." when launching Muse

An unexpected error occur processing your request." when launching Muse.I am experincing the same problem i found the folder but when i try to delete the file it says action can not be completed file is open in adobe CC iam not even signed in

Hello,
Could you please open Task Manager (Windows) or Activity Monitor (Mac) and look for processes named either AAM Updater or Adobe CC (Creative Cloud).
Please kill (end) the process and after that try to delete the folder.
Regards,
Sachin

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