An unknown error occurred (-1) when trying to update my iPad to iOS7.

Last night I attempted to update my iPad 2 to iOS7. At some point during the process, the iPad locked up and I was presented with a screen instructing me to plug into iTunes for a system restore. I did so and after approximately 10 minutes, I received the following message, 'The iPad "iPad" could not be restored. An unknown error occurred (-1)'. I have since re-tried about a dozen times to restore and keep ending with the same message. Is this just a case of the servers being overwhelmed? Should I try again in a few days when things calm down? Or has the update killed my iPad? Do I need to take it to the Apple store?
Thanks Apple... Frustration level is off the chart.

I am facing the same issue, have you had luck getting it solved?

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