Analysis takes more than 1hr to show results : Obiee 11g (11.1.1.5.0)
Hi,
I have an analysis which taking too long to show the results. I have executed the physical query of this analysis(generated by BI Server) on Database and it take 3 seconds.
Has anyone faced this issue? How to fix this?
Thanks in advance.
Hi Raj,
Thanks for your reply.
1. Check the concurrent settings in the connection pool. What OS are you using? Make sure the query threads are not on wait mode.It is only happening to a particular Analysis. All others are running fine.
2. Is the analytics server merging multiple query results from the database? If so, check the memory settings on the analytics server.At the moment only this Analysis is running. There is no problem with the memory.
3. Also, you mentioned the query at the database comes back in 3 seconds. If you ran the query directly from the database server, you might want to check for network issues.There are no network issues...as there is problem only with this Analysis.
Thanks in advance.
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each entry).
For example:
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"City Filter " can take ---------> Berlin,Münster
if (Country_PAR != null)
String[] Country_Array = Country_PAR.Split(new Char[] { ','});
query = from p in query where Country_Array.Contains(p.Hotel_Country) select p;
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LDAP query takes more than 10 seconds to execute.
For validating the policy configured, the Acess Manager(Sun Java System Access Manager) contacts the LDAP (Sun Java System Directory Server 6.2) to get the users in a dynamic group. The time out value configured in Access Manager for LDAP searches is 10 seconds.
Issue : The ldap query takes more than 10 seconds to execute at some times .
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7 etime =1
6 etime =1
102 etime=4
51 etime=5
26 etime=6
5 etime=7
4 etime=8
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[28/May/2012:14:21:26 +0200] conn=281 op=41433 msgId=853995 - SRCH base="dc=****,dc=****,dc=com" scope=2 filter="(&(&(***=true)(**=true))(objectClass=vfperson))" attrs=ALL
[28/May/2012:14:21:36 +0200] conn=281 op=41434 msgId=854001 - ABANDON targetop=41433 msgid=853995 nentries=884 etime=10
The query was aborted by the access manger after 10 seconds.
Please post your suggestions to resolve this issue .
1.How we can find out , why the query is taking more than 10 seconds ?
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Thanks for your suggestions.
Sorry for replying late. I was out of office for few weeks.
1) Have you already tuned the caches? (entry cache, db cache, filesystem cache?)
We are using db cache and we have not done any turning for cache. The application was working fine and there was no much changes in the number of users .
2) Unfortunately we don't have direct access to the environment and we have contacted the responsible team to verify the server health during the issue .
Regarding the IO operations we can see that, load balancer is pinging the ldap sever every 15 seconds to check the status of ldap servers which yields a new connection on every hit. (on average per minute 8 connections - )
3) We using cn=dsameuser to bind the directory server. Other configuration details for ldap
LDAP Connection Pool Minimum Size: 1
LDAP Connection Pool Maximum Size:10
Maximum Results Returned from Search: 1700
Search Timeout: 10
Is the Search Timeout value configured is proper ? ( We have less than 1500 user in the ldap server).
Also is there any impact if the value Maximum Results Returned from Search = set to 1700. ( The Sun document for AM says that the ideal value for this is 1000 and if its higher than this it will impact performance.
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Jay -
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[Solved] File "Save As" takes more than 20s before dialogue box opens
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KDE apps, however, list the contents virtually immediately, indicating that its not a disk or filing system problem.
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Last edited by Cotton (2010-01-01 19:19:12)Many thanks for that - problem solved.
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Anyway, thanks again - its made a big difference. -
IChatAgent takes more than 100% of CPU
The iChatAgent takes more than 100% of CPU. It works normally for 10-15min with little CPU usage but then takes 100% of CPU and stays like that until I quit/kill the process. I tried waiting for hours to see it might go down is usage, but no, and the cpu fan remains on continuously.
I simply use it for text based chatting, and have disabled audio, video,microphone etc, and still this behavior that I can't use it for more than 15min.
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No, I do not have any add-ons, just out-of-the-box ichat without any audio, video in use.
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Suhas
Here is a process-inspection done through ActivityMonitor when it was taking 100%:
Sampling process 517 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling iChatAgent (pid 517) every 1 millisecond
Call graph:
2457 Thread_7542 DispatchQueue_1: com.apple.main-thread (serial)
2457 start
2457 main
2454 -[NSRunLoop(NSRunLoop) run]
2439 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
2160 CFRunLoopRunSpecific
2087 __CFRunLoopRun
670 machport_insertmember
662 mach_msg
661 machmsgtrap
1 mach_msg
5 machport_insertmember
3 migget_replyport
596 machport_extractmember
589 mach_msg
577 machmsgtrap
12 mach_msg
4 machport_extractmember
3 migget_replyport
389 mach_msg
371 machmsgtrap
18 mach_msg
355 __CFRunLoopDoSources0
237 _MessageAvailable(void*)
110 XprtGetMessage
106 XPRT::InternalGetMessage(void*, unsigned int&, void*&, void*&, bool)
39 XPRT::TMessageQueue::GetMessage(bool)
14 XPRT::TPtrList::RemoveHead()
7 XPRT::TList<void*, XPRT::TDynamicTraits>::FreeNode(XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*)
6 XPRT::TList<void*, XPRT::TDynamicTraits>::FreeNode(XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*)
1 XPRT::TDynamicTraits::VOrphanElement(void*) const
7 XPRT::TPtrList::RemoveHead()
11 pthreadmutexunlock
8 pthreadmutexlock
4 spinlock
2 OSSpinLockUnlock
2 pthreadmutexlock
3 XPRT::TMessageQueue::GetMessage(bool)
3 _spinlock
31 free
20 szone_size
11 free
24 szonefree_definitesize
23 szonefree_definitesize
1 spinlock
5 XPRT::InternalGetMessage(void*, unsigned int&, void*&, void*&, bool)
5 operator delete(void*)
1 XPRT::TCritSec::Unlock()
1 _spinlock
2 XprtTlsGetValue
2 pthread_getspecific
110 XprtGiveMessage
85 COOL::TSocket::SocketMessageProc(unsigned int, void*, void*)
50 XprtPostMessage
48 XPRT::InternalPostMessage(void*, unsigned int, void*, void*)
25 operator new(unsigned long)
21 malloc
18 malloczonemalloc
10 szonemalloc_shouldclear
6 szonemalloc_shouldclear
4 _cpunumber
5 malloczonemalloc
2 _spinlock
1 szone_malloc
3 malloc
4 operator new(unsigned long)
10 XPRT::TMessageQueue::PostMessage(XPRT::SMessage*)
5 XPRT::TPtrList::AddTail(void*)
4 XPRT::TList<void*, XPRT::TDynamicTraits>::NewNode(void*, XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*, XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*)
1 XPRT::TPtrList::AddTail(void*)
4 pthreadmutexlock
1 _spinlock
6 pthreadmutexunlock
5 pthreadmutexunlock
1 spinlock
2 XPRT::InternalPostMessage(void*, unsigned int, void*, void*)
2 _spinlock
1 XPRT::TCritSec::Lock()
1 dyldstub__spinlock
1 dyldstub__spinunlock
2 XprtPostMessage
14 COOL::TSocket::FireDataAvailable()
13 COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*)
6 XPTL::CComObject<COOL::TProxiedSocket>::AddRef()
5 XPTL::CComObject<COOL::TProxiedSocket>::Release()
2 COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*)
1 COOL::TSocket::FireDataAvailable()
7 non-virtual thunk to COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*)
6 COOL::TSocket::SocketMessageProc(unsigned int, void*, void*)
6 XPRT::TPtrFromPtrMap::Lookup(void*, void*&) const
6 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
3 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
2 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
1 XPRT::TDynamicKeyTraits::VHashKey(void const*) const
3 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
2 XPTL::CComObject<COOL::TSocket>::AddRef()
17 XPRT::TMessageMap::Lookup(unsigned int)
7 XPRT::TPtrFromPtrMap::Lookup(void*, void*&) const
5 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
4 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
3 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
1 XPRT::TDynamicKeyTraits::VHashKey(void const*) const
1 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
2 XPRT::TPtrFromPtrMap::Lookup(void*, void*&) const
3 _spinlock
3 pthreadmutexunlock
2 XPRT::TMessageMap::Lookup(unsigned int)
2 pthreadmutexlock
1 OSSpinLockUnlock
1 pthreadmutexlock
8 XprtGiveMessage
6 _MessageAvailable(void*)
4 CFRunLoopSourceSignal
3 CFRunLoopSourceSignal
1 spinlock
4 _IMWillLog
2 _spinlock
1 OSSpinLockUnlock
85 CFSetApplyFunction
84 CFBasicHashApply
40 CFBasicHashGetBucket
28 _CFSetApplyFunction_block_invoke1
20 __CFRunLoopCollectSources0
12 __CFRunLoopCollectSources0
4 CFRetain
3 _CFRetain
1 OSAtomicCompareAndSwap32Barrier
1 _compare_andswap32
8 _CFSetApplyFunction_block_invoke1
16 CFBasicHashApply
1 CFSetApplyFunction
16 __CFRunLoopDoSources0
4 CFRelease
3 _CFRelease
2 CFGetTypeID
2 dyldstubOSAtomicCompareAndSwap32Barrier
2 dyldstub_IMWillLog
1 CFBasicHashGetCount
1 CFSetGetCount
1 OSAtomicCompareAndSwap32Barrier
1 _compare_andswap32
1 OSSpinLockUnlock
29 CFSetContainsValue
25 CFBasicHashGetCountOfKey
25 _CFBasicHashFindBucket1
13 _CFBasicHashFindBucket1
10 __CFStringHash
1 CFHash
1 __CFBasicHashStandardCallback
4 CFSetContainsValue
24 __CFRunLoopRun
9 _spinlock
5 dispatch_get_main_queue_port4CF
3 CFRunLoopGetMain
2 OSSpinLockUnlock
2 dyldstubOSSpinLockLock
1 dyldstub_mach_msgtrap
1 pthread_getspecific
1 pthreadmainnp
36 __CFRunLoopFindMode
31 CFSetGetValue
30 CFBasicHashFindBucket
29 _CFBasicHashFindBucket1
9 __CFStringHash
8 _CFBasicHashFindBucket1
6 CFHash
5 __CFBasicHashStandardCallback
3 CFEqual
2 __CFBasicHashStandardCallback
1 __CFRunLoopModeHash
1 CFBasicHashFindBucket
1 CFSetGetValue
2 __bzero
2 memset
1 __CFRunLoopFindMode
17 __CFRunLoopModeIsEmpty
17 CFSetContainsValue
17 CFBasicHashGetCountOfKey
17 _CFBasicHashFindBucket1
12 __CFStringHash
5 _CFBasicHashFindBucket1
8 CFRunLoopRunSpecific
7 _spinlock
2 spinlock
2 dyldstub_machmsg
1 dyldstubOSSpinLockUnlock
121 _CFRunLoopFinished
80 __CFRunLoopFindMode
66 CFSetGetValue
63 CFBasicHashFindBucket
57 _CFBasicHashFindBucket1
22 __CFBasicHashStandardCallback
16 CFEqual
14 CFEqual
2 __CFRunLoopModeEqual
6 __CFBasicHashStandardCallback
17 _CFBasicHashFindBucket1
9 __CFStringHash
6 CFHash
3 __CFRunLoopModeHash
5 CFBasicHashFindBucket
1 __CFBasicHashStandardCallback
3 CFSetGetValue
6 __bzero
5 __CFRunLoopFindMode
2 memset
1 _CFRuntimeSetInstanceTypeID
29 __CFRunLoopModeIsEmpty
19 CFSetContainsValue
14 CFBasicHashGetCountOfKey
13 _CFBasicHashFindBucket1
7 __CFStringHash
3 _CFBasicHashFindBucket1
2 __CFBasicHashStandardCallback
1 CFHash
1 CFBasicHashGetCountOfKey
5 CFSetContainsValue
6 pthreadmainnp
2 pthread_getspecific
1 CFRunLoopGetMain
1 __CFRunLoopModeIsEmpty
6 _CFRunLoopFinished
2 OSSpinLockUnlock
2 _spinlock
2 dyldstub_pthread_mainnp
39 _CFAutoreleasePoolPop
23 _CFAutoreleasePoolPop
7 pthread_setspecific
3 pthread_getspecific
2 objcgetFreedObjectClass
2 objc_collectingEnabled
2 pthread_self
29 -[NSCFString isEqual:]
11 -[NSCFString isEqual:]
8 CFStringGetCStringPtr
4 object_getClass
3 objcmsgSendvtable2
2 _CFStringGetLength2
1 NSClassFromObject
28 CFAbsoluteTimeGetCurrent
21 gettimeofday
18 __gettimeofday
12 __nanotime
6 __gettimeofday
3 gettimeofday
7 CFAbsoluteTimeGetCurrent
17 _CFAutoreleasePoolPush
8 pthread_setspecific
7 _CFAutoreleasePoolPush
2 objc_collectingEnabled
13 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
6 NSPopAutoreleasePool
2 NSPopAutoreleasePool
2 _CFExecutableLinkedOnOrAfter
2 objc_collectingEnabled
5 _spinlock
4 objc_msgSend
3 dyldstub_CFStringGetLength2
3 dyldstub_pthreadsetspecific
2 CFRunLoopRunInMode
2 CFRunLoopGetCurrent
2 dyldstubCFStringGetCStringPtr
2 dyldstubOSSpinLockUnlock
1 dyldstub__objcgetFreedObjectClass
1 dyldstubgettimeofday
1 dyldstub_objccollectingEnabled
1 dyldstub_pthreadgetspecific
1 objcmsgSendvtable12
9 objc_msgSend
3 -[NSRunLoop(NSRunLoop) run]
1 +[NSDate distantFuture]
1 CFRunLoopRunInMode
1 NSPushAutoreleasePool
3 dyldstub_objcmsgSend
2457 Thread_7543 DispatchQueue_2: com.apple.libdispatch-manager (serial)
2457 start_wqthread
2457 pthreadwqthread
2457 dispatch_workerthread2
2457 dispatch_queueinvoke
2457 dispatch_mgrinvoke
2457 kevent
2457 Thread_7553
2457 thread_start
2457 pthreadstart
2457 XPRT::_ThreadProc(void*)
2457 XPRT::TTimer::ThreadProc(void*)
2457 XPRT::TCondVar::Wait(int)
2457 pthread_condwait
2457 _semwaitsignal
2457 Thread_7554
2457 thread_start
2457 pthreadstart
2457 XPRT::_ThreadProc(void*)
2457 COOL::TSocket::SocketThreadProc(void*)
2457 select$DARWIN_EXTSN
Total number in stack (recursive counted multiple, when >=5):
11 _spinlock
6 OSSpinLockUnlock
5 __CFBasicHashStandardCallback
5 __CFStringHash
5 _CFBasicHashFindBucket1
5 spinlock
Sort by top of stack, same collapsed (when >= 5):
_semwaitsignal 2457
kevent 2457
select$DARWIN_EXTSN 2457
machmsgtrap 1609
__CFStringHash 47
_CFBasicHashFindBucket1 46
CFBasicHashGetBucket 40
_spinlock 37
mach_msg 31
__CFRunLoopRun 24
_CFAutoreleasePoolPop 23
szonefree_definitesize 23
szone_size 20
pthreadmutexunlock 19
CFEqual 17
CFBasicHashApply 16
__CFRunLoopDoSources0 16
pthread_setspecific 15
CFHash 14
-[NSRunLoop(NSRunLoop) runMode:beforeDate:] 13
objc_msgSend 13
__CFBasicHashStandardCallback 12
__CFRunLoopCollectSources0 12
__nanotime 12
-[NSCFString isEqual:] 11
free 11
CFSetContainsValue 9
OSSpinLockUnlock 9
spinlock 9
CFRunLoopRunSpecific 8
CFStringGetCStringPtr 8
XprtGiveMessage 8
_CFSetApplyFunction_block_invoke1 8
__bzero 8
pthread_getspecific 8
CFAbsoluteTimeGetCurrent 7
XPRT::TPtrList::RemoveHead() 7
_CFAutoreleasePoolPush 7
non-virtual thunk to COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*) 7
pthreadmainnp 7
pthreadmutexlock 7
CFBasicHashFindBucket 6
COOL::TSocket::SocketMessageProc(unsigned int, void*, void*) 6
XPRT::TList<void*, XPRT::TDynamicTraits>::FreeNode(XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*) 6
XPTL::CComObject<COOL::TProxiedSocket>::AddRef() 6
_CFRunLoopFinished 6
_MessageAvailable(void*) 6
__CFRunLoopFindMode 6
__gettimeofday 6
migget_replyport 6
objc_collectingEnabled 6
szonemalloc_shouldclear 6
XPRT::InternalGetMessage(void*, unsigned int&, void*&, void*&, bool) 5
XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const 5
XPTL::CComObject<COOL::TProxiedSocket>::Release() 5
dispatch_get_main_queue_port4CF 5
machport_insertmember 5
malloczonemalloc 5
operator delete(void*) 5
Sample analysis of process 517 written to file /dev/stdout -
Module ContrentSwitch 3 command takes more than a minute to respond
I have two CAT 6509 switches with a CSM module in slot 3 in SW1 and a CSM module in slot 8 in SW2.
From the router config when I type - module ContentSwitch 3 on MSFC in SW1 - it takes more than a minute to get the CSM config prompt.
Then every command I type - eg, vlan 46 client - takes about a minute to respond.
This happens only on CAT 6509 SW1. On the other CAT 6500 - SW2 - which has the CSM in slot 8 - when I say - at router config prompt - module ContentSwitch 8 - I get an immediate response with the csm config prompt and every command I type I get immediate response.
One CAT 6500 number Sw1, I did a reset 3 at the CatOS prompt and tried again. Same problem, Could it be a H/W problem on this CSM in this CAT6509. The CSM versions of the two CSMs in the two CAT6509 are 4.1(3) and the MSFCs in the two CAT6509 are 12.1(2)E.
It can't be version problem because the two CSMs and the two MSFCs in the two CAT 6509 have the same versions. Tomorrow I will replace the CSM in the problem CAT6509 and try again.
I have configured one CSM and I need to configure this other CSM whick takes more than a minute to respond to commands and so I gave up after I typed 3 or 4 commands.
Any suggestions please?I meant to type 12.1(22)E2. Please see below for the version and it is the same on the MSFC of both CAt6509 switches.
IOS (tm) MSFC2 Software (C6MSFC2-JK2SV-M), Version 12.1(22)E2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
CSM is 4.1(3) - see below:
HTCUITS1> (enable) show mod
Mod Slot Ports Module-Type Model Sub Status
1 1 2 1000BaseX Supervisor WS-X6K-SUP2-2GE yes standby
15 1 1 Multilayer Switch Feature WS-F6K-MSFC2 no standby
2 2 2 1000BaseX Supervisor WS-X6K-SUP2-2GE yes ok
16 2 1 Multilayer Switch Feature WS-F6K-MSFC2 no ok
3 3 4 Content Switching Module WS-X6066-SLB-APC no ok
4 4 8 Intrusion Detection Mod WS-SVC-IDSM-2 yes ok
5 5 8 1000BaseX Ethernet WS-X6408A-GBIC no ok
6 6 48 10/100/1000BaseT Ethernet WS-X6548-GE-TX no ok
7 7 48 10/100BaseTX Ethernet WS-X6348-RJ-45 no ok
Mod Module-Name Serial-Num
1 SAD051905VW
15 SAD0518057D
2 SAL085286E3
16 SAL09020C29
3 SAD0825082B
4 SAD091208RC
5 SAL06110XWG
6 SAL091389PP
7 SAL05052SZ5
--More--
Mod MAC-Address(es) Hw Fw Sw
1 00-01-64-76-08-3e to 00-01-64-76-08-3f 2.2 7.1(1) 8.3(7)
00-01-64-76-08-3c to 00-01-64-76-08-3d
15 00-06-28-75-f1-00 to 00-06-28-75-f1-3f 1.2 12.1(22)E2 12.1(22)E2
2 00-09-12-58-2d-ce to 00-09-12-58-2d-cf 5.1 7.1(1) 8.3(7)
00-09-12-58-2d-cc to 00-09-12-58-2d-cd
00-d0-04-e0-6c-00 to 00-d0-04-e0-6f-ff
16 00-13-19-34-f6-80 to 00-13-19-34-f6-bf 2.8 12.1(22)E2 12.1(22)E2
3 00-11-5c-eb-5f-ca to 00-11-5c-eb-5f-d1 1.7 4.1(3)
4 00-12-80-f1-31-26 to 00-12-80-f1-31-2d 5.0 7.2(1) 4.1(4)S91
5 00-09-12-60-d4-44 to 00-09-12-60-d4-4b 2.1 5.4(2) 8.3(7)
6 00-13-7f-4d-ae-c0 to 00-13-7f-4d-ae-ef 10.1 7.2(1) 8.3(7)
7 00-03-6c-1c-f1-70 to 00-03-6c-1c-f1-9f 1.5 5.4(2) 8.3(7) -
XDCAM 1080i60 with Chroma rendering 30 minute episode take more than 17 hours is it usually?
XDCAM 1080i60 format with Chroma rendering 30 minute episode take more than 17 hours is it usually?
All depends on the system...
If by "Chroma rendering" you mean chroma key rendering then it seems quite slow (but I cut on a hopped up
8X 3.2GHz Mac Pro with a lot of everything, so slow is relative.)
If you mean something like a Magic Bullet Colorista "treatment", that's another story. I've seen that increase renders by as much as 25X the duration, i.e., a 30 minute show might take 12-15 hours on a slow machine. -
i have installed windows 7 into mac 10.6 after complete it restart and from than its display is blank and nthing can happen it takes more than 3 hr so now what should i do?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?
mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I used scripting brigde to add a movie that has size bigger than 5GB, exactly after two minutes iTunes return a failed, but the processing of the file is actually added to iTunes Library successfully. The copying take more than 5 minutes to complete. Why the iTunes Scripting Brigde returned failed when it is actually success? It occurred exactly 2 minutes after submit the request to Scripting Brigde. Is this 2 minutes related to the Apple Event time out? if it does, how do I get around this problem? thx
I can tell you that this is some of the absolutely worst customer service I have ever dealt with. I found out from a store employee that when they are really busy with calls, they have third party companies taking overflow calls. One of those companies is Xerox. What can a Xerox call center rep possibly be able to authorize on a Verizon account? I'm Sure there is a ton of misinformation out there due to this. They don't note the accounts properly or so everyone can see them. I have been transferred before and have asked if they work for Verizon or a third party also and was refused an answer so, apparently they aren't required to disclose that information. I spent a long time in the store on my last visit and it's not just customers that get the runaround. It happens to the store employees as well and it's beyond frustrating.
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