Another failed update...Itunes 7 won't open!

Why do I always make the mistake of installing updates as everytime I do they never seem to work. It takes me time to come in here and beg for help from someone to get me back in the music business. Currently I can't open itunes at all on my computer. I have Windows XP. I also do have Norton Internet Security if this helps to determine the problem. Thanks for your help in advance!!

a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?

Similar Messages

Quicktime won't update, itunes won't open...having no luck :(

I'm getting an error message when I try to download the current quicktime. iTunes won't open without it. The error message is below:
It says "Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"
I tried a link that was posted in another discussion about manually editing the registry and it did not change anything. I still get the same error message. I've actually looked over quite a few suggestions in other discussions (like deleting quicktime all over the place and trying to reinstall it) and nothing seems to work. I finally was able to get the newest version of itunes downloaded. However, when I go to launch itunes it will not open b/c it says that i need the newest version of quicktime (which i cannot download). When I try to download it via standalone, it gives me a new error message similar to the original except now the location is QuickTime.QuickTime rather than QuickTimePlayerLib.QuickTimePlayerApp. Before I uninstalled QT, I was able to edit the registry for the QT Player LIb and App. Since they did nothing I unistalled it again. However, after I uninstalled it, (and reinstalled just itunes which it finally updated) I tried to reinstall and it would not install because the new error message is the most resent one above... in the registry it will not let me change/save any permissions changes to QuickTime.QuickTime. I've again tried to uninstall it but now QT isn't there at all. I've been at this thing for a week and nothing seems to be working... any suggestions? I would love help!!!!
Oh, and I don't know if this will help at all, but I have an ipod mini from like 2003... when I couldn't get itunes to update at all to the current version I decided to uninstall itunes and my ipod mini... so then i had to reinstall my ipod with the cd software that came with it which also installed itunes... it worked fine and would open... then I tried to update itunes again and somehow i managed to get it to update itunes... however, when i go to launch itunes it won't let me b/c of the version of quicktimes i currently have. Thanks in advance for any help!

so i tried to download the windows installer update from the link you gave me but now i'm getting a different error and it won't let me download the installer. The error reads:
Windows Script Host
Script: C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\StartMsl.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject"
Code: 800A01AD
Source: Microsoft VBScript runtime error
I have no idea what this means or how to fix it. Please help!

Updated iTunes--won't open without agreeing to Ping

Just updated iTunes and tried to open it. Got a message saying I had signed up for Ping, and I hadn't. Not interested in Ping, declined agreement but iTunes won't open to let me proceed without Ping. Why can't I just decline and proceed without it? All topics are about getting rid of it after accepting. Am I able to avoid it in the first place?
Thanks!
Message was edited by: keen_tyro

good lord.
okay, it's plausible that you've got two different problems going on at once here.
underlying it might be a version of a drive letter confusion:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
(see also the link to the MS KB doc)
... which is working so that either your My Music folder has either accidentally made its way on to the ipod, or that it's only being seen when the ipod is plugged in.
when it's not being seen, you get the problem described in this document:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
... is there any particular reason why you have to have your "My Music" folder on your F drive, rather than your C drive?
love, b

After Update ITUNES Won't Open, Apparent Quicktime Problem, PLEASE HELP

I Have recently updated my Itunes, after installation of the updates I was unable to access itunes due to a problem with Quicktime. After trying to repair quicktime, with no luck, I have uninstalled (following Apple’s support system). There were two programs labelled “Apple Application Support”, one allowed me to delete and the other older one didn’t delete and came up with the prompts below, so I just installed itunes/quicktime again. The same response happened when trying to open itunes. So I followed Apple’s support system and deleted all I could again. What was left is below, any help would be extremely useful.
In “Uninstall or Change a Program” of windows 7, I was unable to delete Version 1.1.0 which is 32.3 MB installed on the 03/03/2010 of the Apple Application Support.
*When deleting it comes up with a box that says:*
+The feature you are trying to use is on a network resource that is unavailable.+
+Click ok to try again, or enter an alternate path to a folder containing the installation package ‘appleApplicationSupport.msi’ in the below box.+
C:UsersSeanAppDataLocalTempIXP722.TMP
I could only follow the path to the “Temp” part …\IXP722.TMP does not exist in that folder.
_Any Help with this problem would be Greatly appreciated._

This kind of problem often responds to using the Microsoft Installer cleanup utility. Here is a method:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista and Windows 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

Moved music folder to another drive, now iTunes won't open

I moved my music folder to another drive but when iTunes starting acting up I moved it back (in fact it got moved around and renamed a few times). I have uninstalled and re-installed iTunes now but still get the same message when I try and open it "The folder "iTunes" cannot be found or created and is required. The default location for this folder is in the "Music" folder". All my songs are still in my iTunes Music folder, everything else seems to be in place. Please help.

Do a shift-start of itunes.
Press *AND HOLD* the shift key whilestarting ituens.
Keep pressing and holding until you get a prompt to choose an itunes library.
Browse to wherever your music/itunes folder is, and select iTunes Library.itl.

ITunes won't open after installing update.

After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

ITunes won't open after latest OSX update

AFter latest OSX update iTunes won't open. Reinstalled iTunes. Reinstalled OSX update. When I click on icon in applications or in finder nothing happens.

This is what worked for me and others--original post found on this thread: Yosemite slow opening and cannot open itunes
This solved my question by Linc Davis.......
According to multiple reports on this site, Apple Support has given the following instructions to others who had a similar problem. I can't confirm that this procedure works or that it's necessary, but it won't leave you any worse off than you are now.
First, back up all data.
Select the iTunes icon in the Applications folder and open the Info window. Click the padlock icon in the lower right corner to unlock the settings.
In the Sharing & Permissions section, change the Privilege setting for each Name in the list to Read & Write. Close the window. If the settings aren't visible, click the disclosure triangle on the left so that it points down.
You should now be able to drag the iTunes application to the Trash and empty. Your iTunes data won't be affected.
Click the iTunes link at the top of this page, download the installer package and run it.
If iTunes still doesn't launch, or if you can't complete the procedure, reinstall the OS.

Itunes won't open after newest update

I recently updated itunes on my macbook to the newest version. Since the update, I cannot get itunes to open. I also tried playing cd in my mac to see if it would open itunes that way but nothing happens. Can anyone help me with this? I am not very technical, so simple instructions would be super appreciated. I have a MacBook with Mac OS X version 10.6.8 all updates available for computer updated. I tried to re-install the update and that did not help either.

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

ITunes won't open after installing update for 10.4

I updated my iTunes to the most recent version and restarted my computer. When my computer turned back on, I tried to open iTunes but it just keeps giving me the "The application iTunes quit unexpectedly" message and asks me to either ignore report or relaunch. Every time I click relaunch, the message comes up again. My OS is Mac OSX Version 10.5.8. Anyone know what to do?

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

Itunes won't open after McAfee update

I have always had a problem opening itunes unless I disabled McAfee. Since the new McAfee update I cannot disable it or open itunes. After clicking on my itunes icon the computer freezes up and I have to manually turn the whole thing off and turn it on manually. Help!

hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence

TS1717 iTunes won't open in safe mode either

After my last update iTunes won't open as usual or in safe mode.

Hold down the shift key while starting. Will it create new library and open? If not then it is possible your installation was bad.

After an iTunes update failed to install iTunes won't open and I get lthe folloowing error messages. Program can't start because MSVCR80.dll is missing, and iTunes not installed correctly. please reinstall iTunes. Error 7( windows errpr 126)

After an iTunes update failed to install, iTunes won't open and I get the following two windows. Program can't start because MSVCR80.dll is missing from your computer, and iTunes not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) When I reinstall I get the same messages and ITunes won't open.

Click here and follow the instructions.
(98815)

ITunes won't open after downloading software update. Macbook Pro OSX10.6.8 Simple solution?

iTunes won't open after downloading software update. Macbook Pro OSX10.6.8 Simple solution? And by the way, this is apparently a common problem and Apple has completely failed to warn in advance or offer a quick straightforward solution - used to be a good company, but it's becoming just another crappy screw-the-consumer corporation.

It would help to know versions here. I'm guessing your update put an older version of something into a place where a newer version of something iTunes put in there existed. Updating an earlier OSX version to 10.6.8 is still only updating to system software that was issued several years ago. If you are running some slightly newer version of iTunes issued subsequent to 10.6.8 and you just updated to 10.6.8 you may have put in an older version of something iTunes uses. Anyway, I'm guessing here until we know exactly what you did.

My Itunes won't open after a failed attempt at upgrading.

My ITunes won't open after a failed attempt at upgrading. Keep getting the error message...Failed to start because MSVCR80.dll was not found. I have tried uninstalling and reinstalling and notheing works. Help!

See Troubleshooting issues with iTunes for Windows updates.
tt2

ITunes won't open after I updated to 8.0.1

Hello,
Here's a little background on what's been going with itunes before the recent problem. These past couple weeks I've tried to update my itunes to 8.0.1 through the Apple Software Update. It never worked and at the end of the process it would tell me to try again or do it manually. Also, I downloaded two new videos today that were already in the correct format. I added it to the itunes library with no problem and tried to convert the videos to the correct format just incase it wasn't. It gave me the message that the video was already in the correct format. When I tried to sync it with my ipod it told me the videos weren't in the correct format.
Ok so for the overall the main problem right now is itunes won't open at all. I manually downloaded the update and I restarted the laptop after I finished updating itunes. Since then, itunes won't open and continuously gives me this message "The itunes application could not be opened. an unknown error occurred (-50)". I've restarted my computer a few times and looked up as many forums and solutions I could, but no luck. Please, if someone could help, let me know. Thank you.

Refer this article to remove SC Info.sidb file
http://support.apple.com/kb/TS2363
If that does not work, Repair your Quicktime. START/ CONTROL PANEL/PROGRAMS n FEATURES/highlight QUICKTIME and click REPAIR

ITunes won't open after OS update to Yosmite

ITunes won't open after OS update, ITunes has been updated, it won't open or bounce. It will not allow me to move it to trash or reinstall it. I have already updated to OS X Yosmite two times as directed by apple, I have rebooted in safe made as well as Command/Option/P/R before start up. I have opened console/system log to see if there is anything going on but when I click on Itunes nothing happens, not even so much as half a line of script. I'm stumped. If I wanted someone to tell me to turn it off and on again I'd just watch IT Crowd. please help

Thank you for using the Apple Support Communities
If you head into your applications folder and locate iTunes. Right click iTunes and show package contents. In there there will be a contents folder --> MacOS --> double click on the iTunes terminal icon. This should force iTunes to open via a terminal window and at the very least it will tell you what it is getting stuck on.

Another failed update...Itunes 7 won't open!

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