Another "Preview Unavailable for this File" message (iPhone)

When importing from my iPhone, I'll get this message for all photos it's trying to import. If I then look somewhere else for pics, say my HD, and then go back to the phone, I'll get a number of previews, but often not all. Repeat this process a couple or 3 times and the previews eventually show up.
And, as a side note, even though I've checked the "New Photos" box, and the import preset includes "Don't Import Suspected Duplicates", I get 351 previously imported pictures showing up and checked in the import view. If I import them, all is well and they don't show up the next time I do an import. However, if I then run a duplicate search using the Duplicate Finder plugin, I get 325 duplicate files (650 total) searching only by name. The previously imported ones have all been tagged, so I really would prefer not to delete these... yet if I delete the newer, untagged files... voila, they appear again when it's next time to import from my phone. I tried deleting one of the previously tagged photos to see what would happen, and it didn't show up in the next import attempt. It appears that LR does not recognize the previously tagged photos as already in the library when it comes time to import.
Very frustrating. Any ideas?
Thanks in advance.

Why did it stop working all of the sudden. I have had the 5dmk3 for almost a year and I have not had this problem with my current lightroom. Are the DNG files lossy files? Can you work with them with out losing info?

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Preview Unavailable for This File Message

Recently when shooting with 6D, I noticed that occasoinally images did not pop up on LCD. Since I rarely chimp., I thought that images had merely closed down before I had checked. When I previewed images on ProSelect, all were there. However, when checking in Lightroom, thumbnails were replaced with the 'Preview Unavailable' message above. No luck opening with CS5 or Digital Photo Pro either.
I switched card, and shot about 50 more images (so far) with no problem. What's worse is that client chose images which showed in ProSelect, but aren't opening anywhere else.
So far, it seems like this might be an individual card problem (Sandisk Extreme 32g 45 MB/S), since problem has not reappeared on a similar card. I'm just wondering if this has happened to anyone else and/or if anyone thinks this may be a camera problem. Problem did not occur (on same card) on multiple shoots - just started.
Thanks for your knowledge and advice.

Fantastic!!!
sophierose wrote:
Nevermind! I ejected and started over again, and everything showed up. Thanks for being there!

Issues with iphone 5 and Lightroom 5.5 preview unavailable for this file

Hi, I've just started to use lightroom but it's been giving me a lot of issues. I've downloaded all of my iphone 5 photos onto my desktop and I'm trying to import those files into Lightroom 5.5 However every single one of those files says "Preview unavailable for this file". I've tried searching for answers but couldn't find a solution so easily. Wondering if anyone can help?

I have images in iPhoto too (pocket camera/phone stuff) and have added some of them to my LR catalog. In the LR import dialog the iphoto folder location should be: macintosh HD/users/(your user name)/Pictures/iPhoto Library/originals from there you should see separate subfolders for each year.
Another test: go to the iphoto library in the finder and copy(not move) some of the images that aren't behaving to your desktop and then try importing those to LR.
Hopefully your HD isn't corrupted or the files themselves corrupted. I agree that you should use the format card option and not the delete all images when clearing images from CF or SD card in camera.
Did you see my post about purging your raw cache? To do that go to the Lightroom drop down menu at the top next to the apple, select preferences (shortcut is command + ,), then go to the file handling tab, at the bottom you will see camera raw cache settings, click the button that says purge cache.
To render standard previews go to the application menu bar along the top, Library/Previews/ then there's the option to render standard previews, render 1:1's or discard 1:1's. This step only deals with previews in the library module. The purge raw cache option deals with the raw previews generated in the develop module.
If they were raw files I was going to suggest opening them up in bridge ACR or PS to check file integrity. Like a second opinion. You could download a trial version of the software from adobe.
You might also want to check the image's file info as well. Locate the original raw file in your finder window, select a raw file giving you issues and hit command + i if the file size is several mb that's good. if the file is 0 or a few kb then you have a problem.

Preview unavailable for this file while trying to extract from canon 5d mark3?

I have lightroom 3. Suddenly, I am unable to import photos off the SD card. I am getting the message, "Preview unavailable for this file" What happened and what can I do to fix?
Thanks.

Why did it stop working all of the sudden. I have had the 5dmk3 for almost a year and I have not had this problem with my current lightroom. Are the DNG files lossy files? Can you work with them with out losing info?

LR 4.4 - Import - Nef File - preview unavailable for this file

Hello, using LR4.4 I get, for SOME (not all) NEF files, the following error message : "Preview Unavailable for this file". Files are stored on a local hard drive. They could be "seen" with ViewNX, Capture NX. Don't understand.

I don’t own a Nikon so please don’t assume this reply is in any way authoritative but I have heard of corrupt NEF files recently and, purely coincidentally, I noticed that Phil Harvey (ExifTool creator) has developed a utility to fix them. Further information here: http://owl.phy.queensu.ca/~phil/exiftool/fix_corrupted_nef.html

Preview Unavailable for this File?

Need some help on this one. I want to upload a file to Lightroom 5 and it will not work. The program opens the file but then says "Preview unavailable for this file". Since I had no problem uploading other photos in this catalogue, I don't understand why Lightroom cannot find these particular photos. I checked my backup hard drive and they are definitely there and I can open them in Canon preview program or even the Mac preview program with no problem. Any help?

Sorry it took so long to respond Keith. I used a Canon T3i at the time. All other photo files easily uploaded to Lightroom from the same trip except for this one set of files.

Import preview unavailable for this file

Hi,
Suddenly, I am getting the above message, when trying to import RAW files in LR 4.3. I tried with two different cards and two different Readers.
When I click on Import, I get a blank thumbnail of all the photos with the message in it. I was able to see the photos in Finder on the Compact Flash card with no problem.
I have LR and camera up to date for a while, so nothing different has been done that I know of.
I would appreciate help on this matter.
Thank you!
Gloria

Hi, ssprengel,
I didn't understand your question quite well, but I use a Card Reader to import my RAW images into LR. That's when the previews aren't available and the Import fails. I tried with two different card readers.
I was able to open the Compact Flash card and copy my photos with any of the two Card Readers I used, but through Finder. I then copied them to my Hard Drive and then imported them into LR by Syncronizing. I then could see the thumbnails in the LR Import Dialogue with no problem.
Oh, and it happened with the two Compact Flash cards I used today!
I'm going to close LR and Restart my computer. Maybe that will help.
Hope this answers your question.
I have never had any problems importing into LR before.
Thank you!
Gloria

I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for thi

I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for this file DSC-ARW. Whatelse I should be doing to see my pictures? Can someone help?
Anita

The support for that camera was added in the very latest release of Lightroom, version 5.7.1. Having downloaded Camera Raw 8.7.1 will have no effect on Lightroom because Lightroom doesn't use the Camera Raw plug-in. You need to make sure you have updated Lightroom to the very latest release in order to have support for that camera.

Preview unavailable for this image

I have a Canon 7D and just purchased a 8gb Sandisk Compact Flash Card 60MB/s (UDMA) . I couldn't download the image from the camera to Lightroom and to be backed up on my hard drive (My Pictures) - message said - unkown error occured
When I downloaded images from camera to Zoom Browser this wouldn't work - message said - there are no images in the camera or memory card to match download conditions - images are on card as I can view them in camera.
I downloaded the images from my card reader ok to zoom browser however when I tried to import them into Lightroom it wouldn't work and a message came up where the image would normally show saying - preview unavailable for this image
Hope someone can assist

You don't say what OS you're using. I think XP and Vista need an additional OS update/Raw viewer plugin to view the 7D in the OS, which is what Lightroom uses for the Import preview.

My World - Other devices - unavailable for this device message

All -
My carrier recently replaced my device (9930) due to a hardware problem. I was able to reinstall all my applications via My World with the exception of one. This application is called "Popup" by Vixso. This application is listed under other devices and it says that its unavailable for this device. My replacement device is also a 9930. Does anyone know how to resolve this issue?
I already tried holding down the ALT key and then pressing, in sequence R, then S, then T. This did not help.
Thanks in advance!
LiveLong

The on-device catalog is designed to filter out anything that is not available specifically to you (based on device model, OS, country availability, etc.). But, you can look at the full catalog via PC/browser, as long as you don't log into your BB ID/AW account on the PC. Both versions can be found there:
The full version:
http://appworld.blackberry.com/webstore/content/59942/?lang=en
The free/promo version:
http://appworld.blackberry.com/webstore/content/83050/?lang=en
From what I can see, neither is available in the USA.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I'm getting a "genius is unavailable for this song" message on recent albums, after genius is updated, feels wrong!?

When I try to create a genius playlist from some of my most recently bought music I get the message "Genius is not available for this song" (righ click > Start Genius to cerate the playlist).
I'm guessing that for music that has only just been released or is obscure genius might not be able to start a playlist, but I'm still getting this message on some popular albums that have been out for some months now.
These are the albums I've bought over the last six months that I can't make Genius playlists from. I don't really follow the charts but I'm pretty sure the Adele, Cut Copy and Mark Ronson albums have sold enough copies by now that I'd expect them to show up in Genius results.
Miami Horror - Illumination
Daft Punk - Tron: Legacy Soundtrack
Cut Copy - Zonoscope
Ou Est Le Swimming Pool - The Golden Year
Adele - 21
Adele - Rolling in The Deep (EP)
The Black Keys - Brothers
Röyksopp - Senior
Mark Ronson & The Business Intl. - Record Collection
John Lennon - Power to the Peope - The Hits
Underworld - Barking
I've tried updating genius, disabling genius and the reenabling it. Disabling genius, deleting the file "iTunes Libary Genius.itdb" then reenabling it. All my other results come back but these albums still don't have Genius working.
All but one album were bought from the iTunes store, most in the New Zealand store, some from the UK store (I recently moved), the other album was bought from another MP3 store but is available on iTunes.
My music libary in iTunes is currently 108GB / 10,300 tracks, a mixture of songs bought from iTunes and MP3s ripped from my CD collection. I'm using the latest version of iTunes (10.2.1) on the latest verison of Snow Leopard on a 2010 iMac. I sync the Mac with my iPhone, iPad and Apple TV (old generation).
If anybody can help explain why these songs don't allow me to create a genius playlist from them I'd really appreciate it.
Thanks / Russ

Oops, so you did. I must have been on auto-pilot
I don't have any of those tracks in my library so I can't tell you that any of them work for me. If Genius works overall then it's probably a matter of sampling a critical mass of playlists that already contain those songs, for it then to be able to suggest suitable "mixes". I've not tried to get to grips with the mechanism behind Genius but I'd guess it works something along these lines. Your library gets inspected and some kind of summary gets uploaded to a server which integrates data from lots of users, and then gives you some back. Perhaps the process just does take time.
tt2

"Preview not available for this file" error message.

I'm using LR 4.4 but it hasn't worked correctly since I got my new camera (Canon 70D). When trying to import I keep getting the "Preview not available for this file" error message. I had some better luck connecting the camera with a usb cable, that let me see the jpg images, but it would not let me see the raw (.cr2) images. Would I solve this problem by upgrading to LR5?
I'm running LR 4.4 on a Windows 7 PC.
Thanks for any help that can be provided.
Robert

Support for the Canon 70D was introduced with LR version 5.2. see the link below.
Camera Raw plug-in | Supported cameras

HT1527 iphone wont open it says the itunes library.itl file is locked on a locked disk or you do not have write permission for this file. nothing l do seems to help thanks

Have tried to connect and sync my iphone 4 to my computer in itunes but this message keeps coming up The itunes Library .itl file is locked on a locked disk. or you do not have write permission for this file.

I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
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TS1717 unes, i have windows 8, i get the message, "the itunes Library .itl file is locked, on a locked disk, or you do not have write permission for this file. how did this happen, how do i fix this?

the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance? I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop. any advise/help is greatly appreciated!!

I just had the same problem and was able to fix it after trying a couple of things I found after a search.
The solution that worked for me:
Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
Right click the entire folder (no need to open it) and click properties
Click the security tab
Click edit and highlight the user name under which you logged in.
Click the box next to full in the allow column, which should check everything
Click apply
Open iTunes
This worked for me.

HT203167 I get an error message "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."....

Hi I have downloaded the latest iTune Software on Windows 7. I went to open the file and it won't execute, I small box keeps popping up with this message:-
"The iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file".
I have tried to change the permission but nothing happens. Can anyone please give help me or give me some advise how I can fix this problem.
Please email me at [email protected]
Thanking you kindly
Marina Dunn

I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows.

Another "Preview Unavailable for this File" message (iPhone)

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