Another wireless question

I have purchased my first Apple on the 25th of May. It is a Macbook. I bought it for my son who will be going to college this fall. I am a PC guy, but he wanted a Macbook, cause they are "cool". While, granted I too think this is a cool machine, I am frustrated by not being able to connect with my home wireless (Westell 327 router) for my DSL service. I can connect with my Palm and his Xbox. We are using WEP encryption. There is an open network in our neighborhood that the Macbook links up with no problem. After over an hour with Apple care on the phone their suggestion is that I need a router with WPA encryption and this will solve the problem.
After reading the posts here I didn't see this exact problem, but not being overly familiar with the Macbook I don't see flashing lights or lose the connection It just doesn't connect encrypted.
My question is could Apple care be right? I am not sure if changing the router will help. I may have to purchase this and also pay for an upgrade to my palm just to get this to work?
Cool or not This machine may need to go back.

Hi again raday,
Okay, time to go back to basics; always the best course of action when attempts to connect wirelessly fail.
In this situation, what I would do next, after a couple of unsuccessful attempts, is to log in to the router, remove the password and then attempt to connect with the MacBook.
If successful, then log in to the router with the MacBook, re-enable WEP encryption and re-enter password.
If not successful, the next step would be to check if there are any firmware updates that need to be applied to the router. There's normally a section within the router to check this. If there isn't, you'll need to go to the manufacturer's website and check.
I hate to think I have to have two routers to make this work, one for apple and one for the rest of the world.
Hehe... you won't need to have two routers as such. If you do go down this road and purchase a new router, then you can simply disconnect the other one (use it as an emergency spare etc) and just use the new one for all your interwebbywotsit connection requirements for all your computers at home.
I think I will try and set up an appointment with a "genius" at the local store and see what they have to say.
Ensure you make a note of the exact make and model of your current router and take that note with you for the 'Genius' to see. He/she will attempt to connect the MacBook to their wireless network. If it connects, then there's nothing wrong on the MacBook end.
Kryten

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