Any application I install on my MacBook Pro gives the message "The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance" What can I do?
Any application I install on my MacBook Pro gives the message "The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance" What can I do?
Well that's one. Try the Microsoft help forums: http://www.microsoft.com/mac/support It's their application.
Name another.
Similar Messages
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The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download
I had the same problem this weekend. The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop. When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that. I uninstalled itunes and tried again but that didn't work. Then I redownloaded itunes 10.3 just to have a working version in case I gave up. Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file.
Goto Start and type Widows Update in the seach window. Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
Goto start and this time just type update in the search window. Look for the Apple itunes update link and click on it. It found there were updates for itunes 10.5, Quick time, Safari, and Icloud. I checked all the updates except for Safari, since we don't use it (yet).
The install started then seemed to stall at one spot for ~3min but then completed successfully. I open itunes and had her synced with Outlook Contact, Email, Calender, and Notes in 5 minutes. I did already configure Outlook by going to tools and Trust Center.
I hope this works. -
Bought new Adobe Acrobat Pro XI tried to install but got message installer encountered an error that caused installation to fail, can anyone help with this? I am stuck.
Hello Joe,
did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Hans-Günter -
When I tried installing this software, I get this error: "The installer encountered an error that caused the installation to fail. contact the software manufacturer for assistance." Any idea why? My computer is Mac OS X Version 10.7.5
What software are you trying to install?
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While trying to re-install Mac OS X, appears the following screen:
Install failed
Mac OS X could not be installed on your computer
The installer encountered an error that caused the installation to fail.
Contact the software manufacture for assistance.
Click Restart to restart your computer and try installing again.You should be able to install Mac OS X 10.7 or later on your 2011 MacBook Pro without issue, if it came with 10.6.3 as your signature suggests. Mind you, any 2011 MacBook Pro must use the original 10.6 installer disc labelled MacBook Pro if it desires to have 10.6 installed on it. The retail installer disc will not work on that model, nor will one from another age MacBook Pro, or other model labelled installer. Also
10.7 came both on USB Flash drive and Mac App Store installer versions. Both required either 10.6.6 minimum be pre-installed, or no Mac OS X operating system on the drive or partition it was to be installed on.
10.7.1 through 10.7.5 combo could be installed only once 10.7 had been installed. A combo update is available for installing on top of any version of 10.7. Otherwise only the preceding version could be updated to the next.
10.8 came only on Mac App Store installer. It is available only to 10.6.8 and later users.
10.8.1 to 10.8.5 combo could be installed only once 10.8 had been installed. A combo update is available for installing on top of any version of 10.8. Otherwise only the preceding version could be updated to the next.
10.9 came only on Mac App Store installer. It is available only to 10.6.8 and later users.
Both 10.9 and 10.9.1 had a serious security vulnerability, which only 10.9.2 addressed.
10.9.2 combo could be installed only once 10.9 had been installed.
For all three Mac App Store releases, the partition to be installed on had to be GUID partition formatted according to Apple Disk Utility. -
Not a comforting message to see...
Here are the errors just before the above message is emitted and the install ends.
Jul 26 05:33:33 localhost OSInstaller[344]: PackageKit: Extracting file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Packages/Essentials.pkg (destination=/Volumes/i7Mac/.OSInstallSandbox-tmp/Root, uid=0)
Jul 26 05:34:51 localhost OSInstaller[344]: PackageKit: Got copier error 2 extracting to path ./usr/lib/zsh/4.3.11/zsh/zselect.so: Read-only file system
Jul 26 05:34:51 localhost Unknown[329]: /SourceCache/AppleFSCompression/AppleFSCompression-37/Common/DataPool.c:135: Error: finished pool without filling it
Jul 26 05:34:51 localhost Unknown[329]: /SourceCache/AppleFSCompression/AppleFSCompression-37/Common/commonUtils.c:360: Error: fh_pread -1
Jul 26 05:34:51 localhost Unknown[329]: /SourceCache/AppleFSCompression/AppleFSCompression-37/Common/StreamCompressor.c :294: Error: pread failed for /Volumes/i7Mac/.OSInstallSandbox-tmp/Root//usr/lib/zsh/4.3.11/zsh/zselect.so: Undefined error: 0
Jul 26 05:34:51 localhost Unknown[329]: /SourceCache/AppleFSCompression/AppleFSCompression-37/Common/StreamCompressor.c :928: Error: returning errno 22 from FinishStreamCompressorQueue
Jul 26 05:35:33 localhost OSInstaller[344]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Essentials.pkg”." UserInfo=0x7f83610395f0 {NSLocalizedDescription=An error occurred while extracting files from the package “Essentials.pkg”., NSFilePath=/Volumes/i7Mac/.OSInstallSandbox-tmp/Root, NSURL=Essentials.pkg -- file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Packages/OSInstall.mpkg, PKInstallPackageIdentifier=com.apple.pkg.Essentials, NSUnderlyingError=0x7f8360d42420 "The operation couldn’t be completed. FinishStreamCompressorQueue error"} {
NSFilePath = "/Volumes/i7Mac/.OSInstallSandbox-tmp/Root";
NSLocalizedDescription = "An error occurred while extracting files from the package \U201cEssentials.pkg\U201d.";
NSURL = "Essentials.pkg -- file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Packages/OSInstall.mpkg";
NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=1 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\" UserInfo=0x7f8360d47220 {NSLocalizedFailureReason=FinishStreamCompressorQueue error, offset=2847022, type=BOMCopierFatalError, sourcePath=/Volumes/Mac OS X Install DVD/Packages/Essentials.pkg, destinationPath=/Volumes/i7Mac/.OSInstallSandbox-tmp/Root}";
PKInstallPackageIdentifier = "com.apple.pkg.Essentials";
Jul 26 05:35:33 localhost OSInstaller[344]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Essentials.pkg”." UserInfo=0x7f83610395f0 {NSLocalizedDescription=An error occurred while extracting files from the package “Essentials.pkg”., NSFilePath=/Volumes/i7Mac/.OSInstallSandbox-tmp/Root, NSURL=Essentials.pkg -- file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Packages/OSInstall.mpkg, PKInstallPackageIdentifier=com.apple.pkg.Essentials, NSUnderlyingError=0x7f8360d42420 "The operation couldn’t be completed. FinishStreamCompressorQueue error"}
Jul 26 05:35:34 localhost OSInstaller[344]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
If I boot to the "Recovery HD" I get a message "Installation Failed, Try re-intalling" Which would be a fine idea, but I can't because if I re-start installation from the hard drive I get the above errors.
I've burned the "InstallESD.img" to a DVD, but it also doesn't seem to work. Comes up as though I'm in the RecoJen,
Here's what I did to get Lion installed:
Burn the installer to a DVD and install from there. It worked for me. Here's what you need to do:
First you need another computer running at least 10.6.8.
1. On the other computer go to 'App Store' (make sure you're logged in to the App Store with the AppleID you used on the troubled computer)
2. Click on 'Purchased' in the 'App Store' window's toolbar
3. If you are on 10.6.8, and haven't downloaded Lion on that computer just click "Install" to download the installation application.
3. a, if the other computer is already running Lion, you'll need to re-download the installer.
3. b. Hold down 'Option' when selecting 'Purchased' then you click "Install"
4. When the Lion Installer starts up, just quit it. You want to work with the Installer application.
5. Find the "Install Lion OS X" application in the 'Applications' folder.
6. Hold down 'Control' and click on the application and select 'Show Package Contents'
7. Find 'InstallESD.dmg' which is in the "Shared Support" folder and copy it to your desktop.
8. Burn 'InstallESD.dmg' to a DVD ('Disk Utility' is simplest to do this).
9. Put the new install DVD into the computer that has Lion partially installed and reboot holding down the "C" key.
10. run the installer as normal, selecting your harddrive as the target.
In my case, when it rebooted to the harddisk the Lion installer started AGAIN. If this happens, let it run. Then you should be done.
Hope this helps. -
During the final step of installing after download, I get an error - The Installer encountered an error that caused installation to fail.
Nobody can tell you anything. You have not provided any proper system information or even told us what you are actually downloading.
Mylenium -
On Mac OS X 10.9.5
After downloading CC from http://www.tss.qld.edu.au/itdepartment/AdobeCreativeCloud.aspx
The .zip download is fine.
The installer runs but stops half way through (during "running scripts") and gives the error message in the pic below
The installation failed - The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance
ANY HELP HUGELY APPRECIATED. I have know idea what to do
Thanks
SteveSince you did not download from Adobe, I don't think Adobe can help
When I clicked the link you provided, it LOOKS like your school has created custom install packages... so check there -
Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
Can someone help me?
Thank you.
Geraldme too did you get any help?
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Here is what I've tried (from the Microsoft support pages):
Safe install mode
Custom Install (deleting norweigan and other languages)
New User "test" account install
free trial download (also failed)
I've installed this three pack home and student software on my Mac Book pro at home running OS Lion.
I need it for my work computer, the 10.6.8 too. (student use)Hi,
The problem is commonly associated with expired signatures.
To fix the problem set the clock to a date prior to March 23 and try installing the software packages again.
Hope this info helps! -
Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
Can someone help me?
Thank you.
Geraldme too did you get any help?
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Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
I'm running OSX (10.6.8) on a Mac Pro. Old HD crashed. New HD. Plenty of space and RAM. The disk never gets to the place where I am asked to put in the product key. It goes through about 3/4 of installation then gives me the message: "Install encountered an error that caused the installation to fail. Contact the software manufacturer." Any help is appreciated.
Troubleshoot install using logs | Elements
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I downloaded something called MPlayerX and it is ruining my computer (a macbook pro) and now on safari theres pop up adds that shouldn't be there and on the google homepage theres adds. I want to know how to fix this and get rid of MPlayerX PLEASE HELP ME!!!!
MPlayerX isn't itself the problem; it was downloaded from a source that packaged adware with it. Click here and follow the instructions, or if desired, run Adware Medic.
(114466) -
i want to update my macbook pro, but it's showes always the installation failed and i should contact the software manufacturer for assistance. i want to update my OS X 10.8.4
Not normal. Shutdown and restart.
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