Anyone else had trouble getting RID of Mt Lion? I was shocked to learn that I could NOT run some of my software on it and attempted (with online help) to reinstall SNow Leopard. My computer is now in the hospital! I should have been told beforehand.

Question

I 'upgraded' to Mt Lion over the weekend. It seemed very slow, and sluggish. Within a day I realized also that my Reunion program would not work,
my Quicken would not work, and who knows what else. I kept getting alerts saying that I could not use any PC programs. So, I decided to go back to Snow Leopard - I spent two and a half hours on the phone with two very capable people, then was told that I'd have to take it to an Apple Store. I DO have
extended warranty but a lot of good THAT does!  Besides, our nearest store is 160 miles away! So, I took it to our local authorized dealer. It is currently
being worked on, and the minimum will be $189!  Fortunately, Time Machine was being backed up by my external hard drive.  But, I just received a
call and they can't make my password work to get in!  Somehow that has changed back to an old one I don't remember! 
MY COMPLAINT:  When speaking with a rep about the feasibility of downloading Mt Lion, not ONCE did anyone tell me that I 'might' have these
problems.  I NEVER would have upgraded! Now I just want my computer restored to USABLE -

Answer 1

What an unfortunate story.   I hope you will quickly get things back to normal.  
To be fair though, there has been quite a lot written about the effects of mountain Lion and the loss of Rosetta, as one example.   I am wondering just how much research you did before buying.
But on the brighter side, you can wipe Mountain Lion and reinstall Snow Leopard with not too much trouble.   It would have been much worse had you bought a new machine with M.L. pre-installed and then found your programs wouldn't work.
Message was edited by: seventy one