Anyone having difficulties with Applecare/UPS shipping times??

Any of the numerous times any of my iPhones failed and had to be sent back as a standard repair/replace, They were shipped by UPS Saver express (not to be confused with the applecare express replacement service offered in the UK & Ireland)
However on this occasion my iPhone was shipped with UPS standard - taking 2 days longer and when i asked apple why this was.. (numerous agents) they either rudely spoke over me or said maybe apple changed their policy on this?? makes no sense.. normally I would send my phone away on a monday and have it returned by wednesday. this time looks like I wont get it until monday.. 
Just wondering if anyone else is experiencing the same problems?

1)Was my mac going to ship tonight and now it's not?
Not if they could not charge your credit card. Makes sense, you didn't pay for it (technically since there was some sort of glitch)
2)Why do they close the customer service line of a
multi-billion dollar company on the night of a new product
offering??
The same rason companies move US jobs to third world countries, money.
The percentage of people who were may have problems out of the number of people projected to buy the new computer is incrediablly small so it makes no economic sense to staff a whole department and have them sit around and do almost nothing.
Mike

Similar Messages

  • Is anyone having difficulties with the new yahoo mail and mac 10.8.5?

    I am using an older intel based imac desktop...it is updated to 10.8.5    I use Safari to browse.   I use Yahoo for my email.  I know...don't say it.  Please.  LOL
    Anyway, it seems that Yahoo has changed their email system (again) and I am having all types of difficulties.  For starters it keeps asking to I want to expand or collapse all.  The icon or whatever it is called these days stays right there on my inbox and blocks me from getting to the email that is beneath it.   When I try to forward and delete the sender's name, it deletes the entire email.  Is anyone else having these difficulties? 
    Thank you
    Paul

    As a general rule of thumb, I never install updates until I read its info and I am having problems with my current software.  I hide the updates until I need them.  Usually this happens when I update or upgrade my os.  I don't fix what ain't broken is my golden rule.
    It is possible that you need to update or upgrade Quark in order for your newer printer driver to work.  First I would try the following....
    Disconnect all peripherals from your computer.
    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
    Select your language.
    Once on the desktop, select Utility in the menu bar.
    Select Disk Utility.
    Select the disk or volume in the list of disks and volumes, and then click First Aid.
    Click Repair Disk.
    Restart your computer when done.
    Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.
    If your printer does not work afterwards, update or upgrade Quark.  If that does not work, contact the printer manufacturer.

  • Hello! Anyone having difficulties with FaceTime?

    It says FaceTime failed across both my macbook and iPhone 4s. Both have the most current updates.

    Hello nsomesan,
    To resolve this, you may want to review the following article. The information under the heading "Troubleshooting FaceTime for Mac" may be the most helpful:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    It contains a series of helpful troubleshooting steps and information.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Is anyone having difficulties installing iTunes Match to iPad/iPhone with new ios7??

    Is anyone having difficulties installing iTunes Match to iPad/iPhone with new ios7??

    Thanks Diavonex.  This is confusing as I enter my account details before resetting it. I folloowed the apple steps: http://support.apple.com/kb/HT5661
    http://support.apple.com/kb/HT5661
    ~yet regardless how much I try, it still opens with "This iPhone is currently linked to an Apple ID *****".

  • HT3180 Anyone having trouble with Netflix not showing up in the internet menu?  I am trying to do a reset, but it says it can't download latest updates try again later.

    Anyone having trouble with Netflix not showing up on the Internet Menu?  I have tried to do a reset and then restore, but it says that "the latest update download cannot be done at this time, try again later"

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • I am having difficulties with distributing a PDF Form. Acrobat X pro

    I am having difficulties with distributing a PDF Form. When I click the distribute button I choose the "Manually collect responses in my email inbox option" then press next, I select the "Save a local copy and manually send it later and then I specify it's location, then press next. I then press finish. Then a little black box pops up that says creating response file and nothing is happening. Can anyone help me?

    [discussion moved to PDF Forms forum]

  • I am having difficulties with distributing a PDF Form.

    I am having difficulties with distributing a PDF Form. When I click the distribute button I choose the "Manually collect responses in my email inbox option" then press next, I select the "Save a local copy and manually send it later and then I specify it's location, then press next. I then press finish. Then little black box pups up that says creating response file and nothing is happening. Can anyone help me?

    [discussion moved to PDF Forms forum]

  • Is anyone having issues with imessages disappearing or not being delivered?

    Is anyone having issues with imessages disappearing or not being delivered?

    I too am experiencing this on my iPhone 4 after upgrading to 4.3.3. I am fairly convinced that it is a software issue. The last update seems jumpy. There appear to be more pauses and stuttering with screen changes too.  Sometime the button operates perfectely (even with repeated light touches). Other times, it doesn't matter how hard I press; it takes several presses. I notice it more when i am using a battery case or connected to an AT&T MicroCell. I am having a hard time pinpointing problematic apps, although i suspect that mail with my work Exchange account may be a culprit. I suggest posting your issues on Apple's iPhone feedback page, www.apple.com/feedback/iPhone.html, to ensure that they are looking into this problem. If it is a hardware issue, I'll be pretty upset as I received my iPhone 4 on day 1 of availability and it is out of warranty. Hoping for a fix with an update. Please post on the feedback page.

  • Anyone having trouble with iPad app for Comcast?

    Anyone having trouble with iPad app for Comcast?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • HT1222 Is anyone having problems with iPhone Bluetooth to BMW s since iOS 6.1

    Is anyone having problems with iPhone Bluetooth to BMW s since iOS 6.1?

    Yes. I had an iPhone 3G and when upgraded to 6.1 the bluetooth connectivity failed progressively and eventually the phone just wouldn't connect. I broke and reestablished the pairing am few times and each time it would work for a while then disconnect to the extent I thought the bluetooth hardware in the car was failing. I then got an iPhone 5 and the same issue remained. In the last few days I've paired an old Blackberry with the car kit to rule out the BMW hardware. Blackberry is fine so it has to be iOS incompatibility.

  • HT4623 Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update?

    Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update? I go to install an app. I hit install and nothing happens. About a minute later it asks me for my password and then it does nothing. The install button goes back to saying install. However the app shows up in my installed list and in cloud but no app installed.

    OK - I found a helpful post - closed app store app and under Settings/General/Date and Time I reset the date and time by switching off "Set Automatically" and then switching it on again. Went back to App Store, launched it and Updatesseems to be working again.
    Go figure? Logical, No!

  • Is anyone having trouble with email via iCloud?

    Is anyone having trouble with email via iCloud?  I'm not getting it on any of my devices, iPhone, Mac ... even the iCloud website.

    yes!  just loaded mountain lion yesterday beacuse my mail server was acting up and i thought it would help. now its worse, apple mail is giving me error messages, cant connect to server.  i can get emails but can not send out. everytime i open the program it takes a VERY long time to load.  thanks apple, great job!

  • Is anyone having problems with the stock widget not updating?

    Is anyone having problems with the stock widget not updating?

    Widgets unfortunately have gone by the wayside since Apple introduced the App Store a couple years ago.  No widget has received any official recognition in the Apple listing of Widgets since that time.  So it is entirely possible the widget has gotten redirected.   There are many other Apps for stocks.  I personally like the Nasdaq Quote website since it knows mutual funds and other markets as well.

  • Is anyone having trouble with internet on the new macbook air and an old modem?

    Is anyone having trouble with internet on the new macbook air using an old modem?
    I live in NYC and have an old modem/router and keep getting kicked off the internet. I have time warner as my internet provider.

    Hello there adell723,
    I suggest taking a look at this article we have named Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6 found here http://support.apple.com/kb/HT4628?viewlocale=en_US.
    Symptom: The network connection drops unexpectedly
    Your Mac may not not stay connected to your Wi-Fi network reliably.
    Your Mac may stop accessing the Internet during use.
    Solution
    Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.
    Check your range to the Wi-Fi router and reduce the effect of interference.If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.See Potential sources of wireless interference for more information about interference and solutions.
    Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.
    If you have Mac OS X 10.8.4 Mountain Lion installed then I would recommend using Wireless Diagnostics tool which is on your computer already.
    Here is the article for it and how to use it to assist with wifi connectivity issues.
    About Wireless Diagnostics
    http://support.apple.com/kb/HT5606
    Cheers,
    Sterling

  • Is anyone having trouble with there sounds on there iPad since the recent update? Anyone know what to do about it?

    Anyone having trouble with the sounds on your iPad since the recent update this morning. Do you know had to fix it? 

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414

Maybe you are looking for