Anyone know how to fix problem of not being able to import RAW files of Nikon D800 to Lightroom 5.2?

Hi there, am failing miserably to import NIKON D800 RAW files into Lightroom, have updated to version 5.2 which Adobe website says is compatible, but still no luck. Can import PDF files of Nikon D800, and my RAW files are fully accessible via Nikon proprietary software such as ViewNX2 and Capture NX2. Have Microsoft OS Windows 7 (if that helps..). Anyone any idea how to fix this problem? Grateful for any ideas, Ruud

Dear Jim, you have set me on the right track, thanks! I have updated my Nikon View NX 2 software (which includes the transfer software from camera to hard disk) and this has done the trick. Many thanks, also to Keith for showing interest in my problem. Downside remains that the files previously loaded with the old software remain 'un-importable', so if anyone still has a good tip how to try and correct that...
.. all ideas are welcome!!
But as said, many thanks for helping me solve the issue for future downloads
Ruud

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Does anyone know how to fix 'itunes could not backup the iphone an error occurred'?

Tried absolutely everything suggested to remedy this very annoying Iphone 4s backup problem, wish Apple would just get round to fixing the problem that a lot of people seem to have for some time now, 'iTunes could not backup the iPhone because an error occurred' refuse to part with £25.00 to be told they don't know how to fix or they are not aware of the problem being so talked about on their support communities. Please please help, its been 4 months now and I have tried absolutely everything out there.

You really tried EVERYTHING in that article? I'm impressed, it's a long list.
The most common cause is a currupt current backup. Deleting the current backup should fix it if that's the problem. You need to delete it in iTunes Preferences, Devices tab. But with Windows unfortunately that isn't always enough. You need to use Windows Explorer to make sure the backup is completely gone, as the system call that deletes a folder sometimes fails to delete it completely. So open Explorer and make sure it's gone, and if it isn't delete it using Windows. The location is:
Windows Vista and Windows 7/8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
There have also been reports that some apps prevent the backup from completing, probably because they create files that the backup program doesn't recognize. The most common offender reported is iZip.

Is there a solution to Adobe Bridge CS6 not being able to read raw files from the 5D Mk lll

I like to use Bridge as my overall file organizer. I operate on a Mac version OSX version 10.8.3 and cannot read my raw files in bridge cs6. Does anyone have a solution for this.
Also is Canon putting any pressure on Adobe to fix this?

Not bridge but camera raw. You'll need to update your camera RAW.
You can either do it directly in Photoshop, or you can download it here: http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html
At the bottom, there is a link to download Camera Raw 7.4 for Mac and WIndows. Adobe hides there link from their main site to force people to update via Photoshop update feature.
Weekend Travelers Blog | Eastern Sierra Fall Color Guide

Anyone know how to fix Bluetooth headset not working properly after iOS 8 update?

I have an iPhone 5S and I use a Plantronics PLT M20 model bluetooth headset. I am no longer able to answer calls by pressing the button on the headset, since updating to iOS 8. I also also cannot end calls by pressing the button on the headset. This only happened after iOS 8. The Apple Care rep stated that "this is most likely a problem with the bluetooth manufacturer and they need to update their firmware, so now it's just a waiting game until they do that". Is that correct? Anyone encountering this?
Related information....
Hi - I'm a student with disabilities and rely heavily on accessibility features that make my life easier. For example, I use a Bluetooth headset to trying answer phone calls and use Siri… I especially use the "Raise to speak" option for accessing Siri. Since updating my iPhone five us and my iPad air, I've been scrambling to access the "raise to speak" option for Siri without success. When I called AppleCare, the representative stated I should have that option to enable in my settings. When I explained to her that the option is not showing, she wanted me to reset my phone to factory settings. When I told her I googled the issue and found that it may have been removed in iOS 8… She put me on hold, Came back and told me I was right.
What's worse is that that my Bluetooth headset is no longer working with my iPhone 5S. She stated that it may being I needed adjustment from the manufacturer of the headset– Plantronics. All I know is that the apple care representatives seem confused and I am extremely disappointed in this really impacts my use of Siri and my phone.
When I asked her to submit feedback to her supervisor or the powers that be… I was simply asked to submit feedback to the Apple.com website. While I understand Apple might read that feedback, I also recognize that they don't reply and I don't feel that is great support to someone like me who has a disability and needs a solution. The"Hey Siri" option is not working for me.
Does anyone have any workarounds for the "Raise to speak" problem or the Bluetooth problem? Specifically, the Bluetooth issue is when I try to hit the button on my Bluetooth headset to answer a call or end the call. It's a Plantronics PLT M20 model.

Follow-up to my earlier post that iPhone 6 Bluetooth not working correctly. I purchased a Jawbone MiniJambox to use as a speaker phone in my office. Everyone in our company thinks they are the best. However, it is experiencing the same issues as with all my other Bluetooth headsets. Everything works except cannot answer or hang up calls pushing the buttons on the Bluetooth devices. The Bluetooth patio speakers in our courtyard also have the same issue. However, my colleagues using iPhone 5 and 5s who did not update to iOS8 are using all Bluetooth devices without any issues. Apple says it is a problem with my Bluetooth device. Come on Apple.... This makes 7 different Bluetooth devices with different manufacturers. You cannot possibly believe the problem is with the Bluetooth devices when iOS7 works perfectly fine...
On another issue, my iPhone 5s worked perfectly fine in my vehicle entertainment center connected via USB. The vehicle entertainment center had complete control of my iPhone and iTunes. However, now I plug in my new iPhone 6 and it no longer communicates with my vehicle entertainment center. Again when I called Apple, they said my vehicle entertainment center needed a firmware update. Are you kidding me... That is a bunch of BS...!!!

Has anyone the answer to the problem of not being able to get rid of old email address so the new one is the one that pops up and the old one is deleted

1800 help please.. How can you delete a persons old e address , even deleting old contact and restarting does not stop the defunct address from showing up and showing up first
Can you help?

The only way that I currently know of that you can use to remove old / invalid email addresses is to reset the iPad back to factory defaults - which is somewhat extreme, and I assume that you don't won't to do that. You could try leaving feedback for Apple and maybe in a future update we'll be able to edit the list : http://www.apple.com/feedback/ipad.html

Thought Firefox upgrade would fix problem of not being able to download YouTube videos. It did not. May I suggest that you use Explorer instead. Firefox live chat is not working either.

Firefox and YouTube do not work well together. USE EXPLORER INSTEAD to download videos.

Carolyn:
I just now did exactly as you recommended. Result? No change.
Even after trashing the files and restarting and everything else, the Activity Window and YouTube behave exactly as they did before.
(I had actually previously tried something very similar to your recommendation, and it didn't have any effect then either.)
In case it's helpful, here's an example of what one of the mystery components that load endlessly in the Activity Window is listed as:
http://s.youtube.com/s?rendering=software&lact=102489&decoding=&rt=112.382&et=11 0.829&tsphab=1&st=69.939&tspne=0&tspfdt=262&nsiabblmin=62945.000&nsidf=2&tabsb=1 &ad_flags=0&h=360&nsiabblmean=72646.865&md=1&docid=zPxFu7taftE&bc=15194849&csipt =watch5ad&ad_event=3&el=detailpage&hasstoryboard=1&vid=72A5TVVpDgRoXDV3HvMeKPjLx BFdU61DC&fmt=34&cr=US&sd=BD075E8E6HH1336502192683396&vtmp=1&nsiabblmax=79054.000 &hl=en_US&ns=yt&nsivbblmax=774478.000&referrer=None&sidx=0&hbd=7790924&w=480&hbt =2.751&cid=6&sendtmp=1&sst=0&cfps=25.974025974025974&screenw=1440&mt=0.6&vq=auto &playerw=640&playerh=390&slots=sst~0;sidx~0;at~2_3&scoville=1&at=2_3&volume=100& art=1.842&mos=0&plid=AAS_iqoqfi0mjNc0&fs=0&nsivbblc=208&nsivbblmin=561638.000&bd =931267&allowed=1_1,1_3,2_1,2_3&bt=7.441&fvid=bNz97ILtwqc&screenh=900&len=127.92 &vw=480&nsivbblmean=668895.024&nsiabblc=208&vh=360&fexp=912001,914050,913539,919 306,907217,901802,906507
And here's one of the 1.7MB components:
http://o-o.preferred.comcast-lax1.v11.lscache8.c.youtube.com/videoplayback?range =1781760-3563519&expire=1336524839&id=ccfc45bbbb5a7ed1&burst=40&cm2=0&sver=3&upn =I_VxE0Lmh4Y&keepalive=yes&ipbits=8&algorithm=throttle-factor&itag=34&sparams=al gorithm%2Cburst%2Ccp%2Cfactor%2Cid%2Cip%2Cipbits%2Citag%2Csource%2Cupn%2Cexpire& source=youtube&signature=6F9B5B2CA58ACBA6AFE02FB8A54F1F74EE2B0F16.8E421BC37C3019 E806C22CF3E8866847D033565C&factor=1.25&ip=71.0.0.0&cp=U0hSS1VNUl9IU0NOMl9NR1ZJOm lxNTVmbm1vcDlO&key=yt1&fexp=912001%2C914050%2C901802%2C906507%2C907217%2C919306% 2C913539

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPhone will ring but not play music. Does anyone know how to fix this problem?

My iPhone will ring but not play music. Does anyone know how to fix this problem?

Clean iPhone charging port with clean dry toothbrush. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple. If no coverage, clean again with toothbrush and small amount of Isopropyl Alcohol.

Music on iPhone4 4 automatically shuffles music and shuffle is not turned on in anyway. Anyone know how to fix this or is anyone having the same problem? This didn't start until the big update a month ago!!

Anyone know how to fix this or is anyone having the same problem? This didn't start until the big update (5.0) a month ago!!
When playing music there is no shuffle button like there was before... On the playlist there is a shuffle bar but this does nothing when I touch it. It's either stuck on my music is messed up.
Any ideas??

Start playing a song.
Select the album artwork area for the song playing to reveal the scrubber for the song.
Is the color of the icon located at the right of the scrubber blue?
If so, that is the shuffle icon and blue means shuffle is on. Select the icon to turn shuffle off. White means off.

When I try to download the latest version of iTunes on my iPod Classic I get the message that "iTunes has an invalid signature" and that "Content was blocked because it was not signed by a valid security certificate. Anyone know how to fix this?

When I try to download the latest version of iTunes from apple.com, I get the message "Content was blocked because it was not signed by a valid security certificate."When I open iTunes and try to download the latest version there, I get the message "iTunes has an invalid signature. The download has been removed." I have also gotten an Internet Script Error stating that an error has occured in Line 0, Char O and that "Access is denied to images.apple.com/global/scripts/lib/iepngfix.htc." This problem has never occurred with earlier versions of ITunes. Anyone know how to fix this problem?

Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens.

After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)

After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)

I have exactly the same problem. I too have tried everything that's been suggested, but still not working. Don't really what to do next? I have an iPhone 4S.

Since upgrading to IOS 8.1.2, I cannot send/receive emails from either of my Apple or Verizon email accounts. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy

My ipod is recognized in windows but not in itunes. I ran the troubleshooter and followed all of the steps to fix it....itunes still does not recognize my ipod. Anyone know how to fix this?

My ipod is recognized in windows but not in itunes. It shows up in devices and gives me the ok to eject prompt, so I know that the connection is good. I ran the troubleshooter and did all the recommended fixes. Hours and hours later, I still have the same problem. I uninstalled itunes and all its folders, restarted the apple device services and changed the drive letter. Checked my security settings and everything else I can think of. Does anyone know how to fix this?

Did you remove all Apple related software including QuickTime, Safari, Software Update utility for Windows, etc using the exact instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Are you plugging the iPod into a high powered USB 2.0 port and not a USB or similar? Have you tried different cables to help rule out a faulty or damaged cable?
Does it connect to iTunes okay on another PC or Mac?

Trying to down load but get error message.... "there is a problem with the Windows Installer Package" Does anyone know how I fix this??

"there is a problem with the Windows Installer Package" Does anyone know how I fix this??
My itunes ends up being so out of date becuase I can never upgrade it.
I have a sports kit and want to make sure I am using the most uptodate version
I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
Please help

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Anyone know how to fix problem of not being able to import RAW files of Nikon D800 to Lightroom 5.2?

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