Aperture 3 CRASHES when I attempt to authorize

So, I just bought a key to upgrade my Aperture 2 to Aperture 3. When I attempt to "Authorize" the newly purchased key, Aperture 3 instantly crashes: whether at the beginning of the app (by selecting "Authorize"), or within the app (when I attempt an "Authorization" menu item within the trial version). Both methods cause insta-crash.
Nice work!
So I buy software; it does not work; I cannot open a support ticket. I have no patience for this whatsoever! Posting in, or reading, a forum is not "support".
The is a professional application and I am a professional photographer. I have no time to deal with mickey mouse bull$hit software like this. I am officially DONE with Aperture.

Also, in case anyone reading this thread has this problem: I restarted my computer with the Aperture 3 upgrade CD still in the CD drive. Usually this isn't a problem. However, my computer would not boot! After multiple hard shutdowns and retries, it kept getting stuck on the grey screen (before the dark grey apple appears). Finally had to hard shutdown and power back on with the Option key pressed. This allowed me to choose a system drive to boot from (and my only one appeared). I selected it and viola, system started. I went to system prefs -> startup disk. Selected my system drive again as the start up disk. Just to make doubly sure. Then I TOOK THE APERTURE 3 Upgrade CD OUT OF THE COMPUTER. Restarted. No problems restarting since.
I have no idea if the Aperture 3 CD really caused the problem or if something in the system prefs had gotten hosed, but just in case, wanted to post this.
Yes, it was a tortuous install procedure. Nevermind driving an hour in the snow to get the Upgrade, only to find out the Apple Store didn't have it (even though I'd called ahead). Thankfully another Apple store had gotten a shipment later that afternoon and I was able to get a copy.

Similar Messages

  • PSE 11 crashes when I attempt to add a new catalog

    PSE 11 crashes when I attempt to add a new catalog to those that already exist. No programs are running that might conflict with Organizer, and I can run other functions such as downloading photos from my camera. As soon as I attempt to add a new sub-catalog to an existing major catalog, the program crashes. I'm using Windows 7, and have tried various compatibilities, but none solves the problem. Any ideas?

    expat31 wrote:
    PSE 11 crashes when I attempt to add a new catalog to those that already exist. No programs are running that might conflict with Organizer, and I can run other functions such as downloading photos from my camera. As soon as I attempt to add a new sub-catalog to an existing major catalog, the program crashes. I'm using Windows 7, and have tried various compatibilities, but none solves the problem. Any ideas?
    How do you attempt to 'add a new catalog' or a new 'sub-catalog' ?
    There are no such things as 'sub-catalogs' or catalogs included in catalog.
    Catalogs are totally independent storing systems, they ignore what is managed in other catalogs.That's why it is recommended to have only one catalog, unless you have a good reason to create several ones because they are totally independent by nature (home vs professional for instance).
    You can create several levels of albums, of tags categories, but not with catalogs.

  • Illustrator CS4 crashes when I attempt to print with Mountain Lion 10.8.2

    Illustrator CS4 crashes when I attempt to print with Mountain Lion 10.8.2.
    Two questions:
    1. Does any one else have this problem?
    2. My version of Illustrator is 14.0.0. Is there a later version?
    Jim

    2. My version of Illustrator is 14.0.0. Is there a later version?
    Nope, there were no update for Illustrator 14.
    however yes if I have got it right then the Kb link should help you.
    http://helpx.adobe.com/x-productkb/multi/crash-printing-illustrator-indesign-cs3.html

  • Imovie 9.0.9 crashes when I attempt to send it to i-dvd message is exc_crash(sigabrt) ?

    I Movie crashes when I attempt to send it to i DVD. Shuts down and send message exc_crash(sigbrt). This is new and I have already made more then 20 i-movies and burned DVDs. Is this a corrupt file in the pictures, videos, music or themes or a problem  with the i-movie program?  There is plenty of space on the drives. Geek squad could not figure it out?
    Thank you
    Richard

    I would first delete the app and reinstall it. Then try your move again. If still having issues, I would try to isolate the cause by making a quick video and then try to send it to your DVD. If that doesn't crash, then I would suspect the other movie or something embedded in it. If you've used some of the stock music, themes or other stock files in the video that crashes, you can try adding the music, themes or other files to your new short video that didn't crash one at a time to try and isolate a particular file that may be causing the issue. I know this is a lot of work but from your post it looks like you use this app often so I think it's worth it to try this unless someone else has a better idea.

  • TS1717 iTunes crashes when I attempt to play a movie

    After installing the new iTunes update, the program crashes when I attempt to play a movie or TV episode. Any ideas anyone?
    Many thanks.

    Sounds like Quicktime is causing the problem.
    Try to start Quicktime and see if it works.
    If it works then try to run Apple Software Update, to see if Quicktime needs an update.
    Else try to install ITunes and Quicktime again (As it is already installed, it will give you the option to do a repair)

  • ITunes crashes when I attempt to sync music to iPhone

    This has been an ongoing problem for about a month or so. When I connect my iPhone to my computer it shows in iTunes that it's connected, however, when I hit "sync" iTunes crashes. iTunes updates all of my applications and even allowed me to update my 3GS to iOS4 but it just crashes when it attempts to sync all of my music in iTunes. I've reinstalled iTunes using the step by step article like Apple tech support told me but after that they said it has to be a hardware problem.
    Any suggestions? This is driving me nuts.
    BTW I am running Vista Home Premium.

    Okay ... I've got no +a priori+ reason to suspect the nVidia's at this stage. (There has been a bit of an uptick in unorthodox Radeon issues over the past couple of weeks, but nothing related to nVidia's that I'm aware of.)
    More experimentation, if you're still game J.
    There have been a few more preference file issues cropping up in recent months than I like. Although I'd usually associate them with something like an iTunes.dll faulting module than a QuickTime component, I've seen them mimic QuickTime component troubles down through the years.
    If it's a pref file issue, it should produce a user-account-specific crash. (There's different sets of iTunes pref files in each different Windows user account.) So it's probably worth checking to see if this is user account specific or not.
    Create a new user account with full administrative rights on the PC. Log out of your usual account and log into the new account. (Don't use fast user switching to move between accounts.)
    Launch iTunes in the new account. The iTunes Setup Assistant will run. When prompted, don't let iTunes add files to the new account. Just let it launch to an empty library.
    In iTunes, go "Edit > Preferences". In the "Devices" tab, check the "Prevent iPods, iPhones and iPads from syncing automatically" checkbox. Click OK.
    Plug in the iPhone. *(Do not associate the iPhone with the empty library.)*
    Do we get another "iTunes has stopped working"? Or does iTunes stay open this time around?

  • ITunes crashes when I attempt to open my iPhone within iTunes

    Since updating iTunes and installing the latest iphone software iTunes crashes when I attempt to open my iphone in the device panel. I therefore cannot perform any manual functions on my phone through iTunes. I'm running 10.7.3 and iTunes 10.6.
    Any suggestions?

    Do you have any better luck with that if you update to iTunes 10.6.1.7?
    From the notes for the release:
    iTunes 10.6.1 provides a number of improvements, including:
    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
    http://www.apple.com/itunes/download/

  • Illustrator crashes when I attempt to launch

    Hello,
    Illustrator crashes when I attempt to launch.
    any solution?

    Hi All,
    If AI CC 2014 is crashing on launch, then please send me the crash logs at [email protected] including the link of the Forum Thread where your post is listed.
    For WIN please create a DMP file using the Task Manager (Right Click on the Adobe Illustrator CC and select the option Create Dump File) when AI displays the crash dialog. Please send this to me using any free File sharing websites and do not use the mail to send me this file as the size is more than 600MB.
    Thanks & Regards,
    Raghuveer
    Illustrator Team

  • Crashes when I attempt to clear browser history;temp fix:I use IObit Security to clean browsing history,cannot clean it all,cleans most,I am then able to clear the rest of my history thru Firefox;I thought this info would help solve the problem

    Crashes when I attempt to clear browser history;temp fix:I use IObit Security to clean browsing history,cannot clean it all,cleans most,I am then able to clear the rest of my history thru Firefox;I thought this info would help solve the problem

    Crap thought that text was all the characters I was allotted, not just the title.
    Anyway I wouldn't have even posted this if you guys would have allowed me to reply to the already existing thread I found through google. Said about 20 or so people had the same problem and no one found the contributor's answer useful, including myself.
    Anyway, I use Firefox, because it is one of two (other being internet explorer) that Trend Micro's security package includes protection with. Same with spyware blaster which I also use but Trend Micro is the deal breaker. Also I like Firefox 4 and your ad blocker is better than google chrome's. However if I continue to have problems with clearing my browser history it is back to Opera and Google Chrome for me. IObit Security supports both of them, it also seems to be the best security system I have ever come across, I will just pay for their subscription and stop using Trend Micro.
    This is a very big problem I hope it is being addressed. Only addon I have is your ad blocker. Also this is completely on your end, not ours. I am the perfect test, my computer is brand new, and by brand new I mean I just started using it the other day, the same day my firefox browser kept crashing as I attempted to clear my browsing history.
    Windows 7, 8GBs RAM, AMD athlon II quad core 2.90 GHz
    Can't even clear an hours worth of browsing history without firefox crashing.

  • Word keeps crashing when I attempt to open an .docx email attachment, how do I fix this?

    Word keeps crashing when I attempt to open an .docx email attachment, how to I stop word from crashing and be able to open the file?

    Since Word is a Microsoft product, you might have better luck of getting an answer over on the Microsoft forum.

  • Firefox crashes when I attempt t enter a SPCN chat room

    Firefox immediately crashes when I attempt to enter a SPCN Chat Room. This forces me to use MS Internet Explorer which i hate to do.
    I am told there there is a plug in that solves this problem, but cannot find it.

    You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension, you do not need them to run Java applets.
    See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
    See also http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
    Disable the Java Quick Starter extension: Tools -> Addons -> Extensions<br />
    Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)
    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * [[Firefox crashes]]
    Create a new profile as a test to check if your current profile is causing the problems.
    See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • FormDesigner.exe crashed when I attempt to move an object in the document hierarchy

    I'm using LiveCycle Designer ES2 to create a dynamic XML form.
    I have a flowed page layout with a series of subforms arranged from top to bottom. The order of the subforms is necessary. When I attempt to move a subform up or down in the Hierarchy panel, the entire application freezes, then crashes. This happens regardless of what type of object is selected, number of selected objects, etc. Can anyone provide some assistance? I've tried rebooting, as well as running the application in comatibility mode with Windows XP (SP3); I have not yet tried uninstalling and reinstalling the application.
    I can't attach the pdf as the content is sensitive in nature.
    Technical Details:
    Running Windows 7 x64 with all updates installed.
    LiveCycle Designer ES2 version 8.0.0.2.20101008.1.734229
    I have the latest version of CS5.5 Design Premium installed, as well as the latest version of Premier.

    I got it figured out. I had a number of actions that pointed to nonexistant objects I had deleted.

  • Help! Muse 2014.3 keeps crashing when I attempt to save my .muse file

    I have the latest version of Muse [2014.3] Since the update the application repeatedly crashes at the least 'provocation'.
    I'm building a multipage website for a client and brought the last file home [I'd been working on it at my office]. One or two of the image files needed updating, which I did. When I attempted to save the updated file I got [and keep getting] a fatal error.
    The error message reads: "Dangling Ref or Ownership: BoxPageItem refers to unknown UID, BoxPageItem refers to unknown UID, BoxPageItem refers to unknown UID".
    The application then hangs and I have to force quit. This is happening repeatedly and the dialogue tells me nothing about how to fix these errors [3 image errors perhaps, since the current crashes happen after updating images?]. I'm in a serious time crunch now, how can I recover my file to continue working on this project and what is causing the problem? Anyone help me?
    Is this version of Muse really that unstable?
    Thanks,
    Charlie

    Hi Fabia,
    I think I fixed it over the weekend. But interestingly, my problem was images inside compositions too.
    I did something similar to you, where I didn't let Muse update when the file opens [which was causing the crashes]. Instead I located the images in the assets panel, opened them in Photoshop and resaved them. Then I imported and saved after each one. This seemed to work.
    For me, the 'container' was apparently OK, I had the background fill set to none anyhow, so reasoned there might be a problem with one of the seven images [seven in my case, but which one, or maybe all?]. Since then, I've been able to add content and save normally, and this morning I've been able to let the client see the site progress, as promised.
    Thanks for the reply and good luck with your project.
    Charlie

  • Ipod video crashes when I attempt to eject after sync (Windows XP)

    My ipod video synced perfectly in itunes for first two months. About two weeks ago, however, the ipod started crashing four out of five times when I try to eject it in itunes or stop the disk from Windows' "remove hardware safely" dialog box. It also crashes after syncing automatically when I disable disk use. It syncs all files fine, but when I attempt to eject, it goes directly from "Do not disconnect" to the apple logo, with the backlight flashing on and off periodically. At that point it will not reset, and I have to go into disk mode and restore it to get the ipod to show a menu again. I've restored it now about 10 times, and have reinstalled itunes but am still experiencing the same problem.
    Please help!

    If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
    So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused.

  • Quicktime Pro crashes when I attempt to export

    Hello,
    I'm using Quicktime Pro version 7.6.6 and I've recently been experiencing this problem when I attempt to export a file from the application.
    I'll click 'export' from the file menu, and quickly after the application crashes and displays the following message:
    'Quicktime Player 7 quit unexpectedly while using the FLV plugin'
    I've removed the 'perian' plugin which I thought it might be refering to, but it still crashes and gives me this meesage each time.
    Any ideas how I might resolve this problem?

    Download VLC Media Player & Perian to play your .avi files inconjunction w/QT.

Maybe you are looking for

  • File Handling in forms 10g

    Hi, I have a requirement where i have to get the files list of a directory like dir or ls and to get the count of files of a directory. I think it can be done using webutil. Can any one please help me on this. Greetings, Ankit Chhabra

  • CA Clusters

    With Windows Server 2012 or 2012 R2, is it possible to create a CA cluster at the main location with two nodes (Active/passive) and place a third node at a remote location for site failover?  I seem to recall that only two nodes were allowed in a CA

  • Using dependancy in variant configuration.......

    Hi PP gurus.. Can u explain me wht is the convention of using"$" sign while creating dependancy in variant configuration.?

  • Sound doesn't work after updating to Yosemite.

    iTunes, sound effects (swoosh when mail is sent), videos on internet...no sound at all since updating to Yosemite. I press the volume key and get the symbol of a speaker with a circle crossed out beneath it. Not over it, but beneath it. I went into s

  • Solaris 11 : End of Support  Legacy Hardware

    Hi all, Could you please tell me if it's possible to install Solaris 11 on a V490. I know that i'll not get any support. I would like to use my old hardware to test Solaris 11. Thanks !