Aperture purchased from the App Store asking for Serial Number?
Aperture purchased from the App Store asking for Serial Number?
Has anyone seen this? I just updated the app and now I can't get in.
I don't understand.
First thing to try is delete the app. Open the Mac App Store and the status in the Purchases section should update to "Install". Click to download the full app rather than an update.
Similar Messages
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my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
I recently purchased, from the APP store, Lion for use on my MacBook Pro. To upgrade my IMac to Lion, need I make an additional purchase? If not, how do I facilitate the IMac upgrade?
No, you do not need to re purchase Lion. You can re download Lion on all your authorized Macs using the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install. -
Lion from the app store asking for random login details!
Hi i have a 2011 Mac Air 11"
Today i did a reinstall of osx lion. I erased the disk and connected the internet to reinstall, everything went fine no problems but when i went to the Mac App Store in the Purchased section, it showed Lion there with "UPDATE" instead of installed. When i click update its saying i need to sign in with some ramdom login details not my own! I thought when that happened it means its a cracked app isn`t it? How can that be?
My Mac came with lion on it, i also bought another copy of Lion in my account.
Anyone have any ideas? should i contact Apple?
thanks
Kaato.Click View Hidden Purchases in the Account Information window. You need to sign in first.
My Mac came with lion on it, i also bought another copy of Lion in my account.
Exactly which version of Lion do you currently have installed? Click your Apple menu icon top left in your scren. From the drop down menu click About This Mac.
Message edited by CS -
I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number before I can open it, where can I find this? Thanks.
Hi...
Since it's been a year since you download the app, delete the app then re download.
Best to use a utility that will not only remove the app but all the associated files > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then redownload:
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
How do i get my serial number for lightroom when it was purchased from the app store?
how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
Thanks
-EthanPurchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).
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I have two macs, a mac book air and a desktop mac. I want to buy Aperture 3 from the App store and get it to both computers,but I don't want to pay for it twice. Is there a way to do this?
No you don;t have to pay for it twice. Simply install it on one machine. Then go to the other. Log into the App store there and it will be on your pruchases list. Install from there.
Regards
TD -
How can I obtain the Pages app which I previously purchased from the App store for Snow Leopard? The only download now available is for Mountain Lion which my computer can't run. Thanks
Try Amazon but look for the iWork suite of software. It's only sold separately as Pages, Keynote, and Numbers from the App Store.
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I'm unable to purchase from the app store?
I'm unable to purchase from the App Store? I get a message to contact iTunes support.
Click here and ask the iTunes Store staff for assistance.
(100696) -
Everytime i purchase from the apps store it always show the security questions and i cant buy the apps i want because the questions are not answerable. Pls help....
I think you need to reset those questions. You'll need to call the tech support for your country, ask to be connected to the Account Security Team and then ask if they can reset the questions for you.
http://support.apple.com/kb/HE57 -
Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
ThanksThis is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours. -
Hi please how can I transfer purchases from the app store on Mac to my iPad . I downloaded keynotes , numbers, pages and others and will want to have them on my I pad thanks.
Apps that are written for the Mac OS cannot be used on iOS devices, such as the iPad. You can purchase the iOS versions of some of these apps in the iTunes App Store.
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HT4910 How do you transfer movies I purchased from the app store from iPad to iPad?
I've bought another ipad2 and I can't figure out how to transfer my movies I purchased from the app store from one iPad to another iPad. Can anyone help?
You can either sync with iTunes to transfer them to your iTunes library, then sync them to the new iPad by selecting them on the Movies tab of your iTunes sync settings and syncing. Or, you can download them directly to your new iPad as a past purchase for free (see http://support.apple.com/kb/HT2519) if permitted by the studio (not all permit this).
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How to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game). Much as I try, I can't seem to get to see my account in enough detail to see what I have spent downloading apps to the ipad.
You need to punch in the passcode for any purchase right, not just for new apps??
If one of the other students, or anyone else, got access to your iTunes Store account, necessary to make any purchases, then they'd have all the information they'd need to also make in-app purchases. But an in-app purchase can only be made through the account through which the original app was purchased. Either your son bought the game (free or paid) and then shared it with someone else along with the account information (necessary to authorize the app on someone else's device), or someone else downloaded the game as well, not just made in-app purchases.
In any case, changing your iTunes Store password should now have cut off any such unauthorized activity, though of course if your son gives the new password out, you'll be back to square one.
Regards. -
How do I get a list of the iPhone apps I have purchased from the App Store?
How do I get a list of apps I have purchased from the app store?
Sorry, but this doesn't work. I tried it myself before I asked, and then again in response to this suggestion. It says" You do not have any purchased apps available to download."
Any other suggestions?
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