App Builder won't install - have tried all recommended fixes but still fails
Hi all,
I have read the similar issues others have had installing app builder and tried the suggested fixes, but am still having trouble installing.
I have downloaded the latest version of App Builder (32.4 I believe), and am running Mac OS X 10.7.5. When I try to install i get the error "Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer from the application author."
Just out of interest, I tried installing the same file on another Mac (running OS X 10.10.2) and installed without issue. So the installer file would appear to be fine.
According to the system requirements, my 10.7.5 system should support the install, so I am not sure what else to try.
Thanks, Louise.
Ok. Please call enterprise support for assistance with this then. You can find contact information by logging into http://digitalpublishing.acrobat.com/ and looking in the bottom middle of the screen.
Neil
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