App download 502 error- cannot download any app

Using Mac Min 10.8.3 - iTunes 11.02 fine
After updating to 11.03 - and now 11.04 I cannot download either paid or free apps
- download seems to start
- then stops with 'an error has occurred -502
This is with an iTunes account where country of registration is Kazakhstan
When I log in with a UK account downloads work fine
- also tried from a new local user account on the Mac - same result
Any advice!

I think you have to disable firewall and antivirus. It worked for me.

Similar Messages

Help with error cannot install any apps

can any help solve my error issue. I cannot install any apps. and apman says i have no catalogues. but i do anf i even get ! icon saying i have updates.
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
~ $ sudo gainroot
Root shell enabled
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
/home/user # apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run `apt-get -f install' to correct these.
The following packages have unmet dependencies:
mp-fremantle-community-pr: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
status-area-orientationlock-applet: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
E: Unmet dependencies. Try using -f.
/home/user # apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
python-xml python-facebook libqt4-translations
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
hildon-desktop
The following packages will be upgraded:
hildon-desktop
1 upgraded, 0 newly installed, 0 to remove and 16 not upgraded.
6 not fully installed or removed.
Need to get 0B/235kB of archives.
After this operation, 20.5kB of additional disk space will be used.
Do you want to continue [Y/n]? y
(Reading database ... 34004 files and directories currently installed.)
Preparing to replace hildon-desktop 1:2.2.140-1+0m5 (using .../hildon-desktop_1%3a2.2.142-11_armel.deb) ...
Unpacking replacement hildon-desktop ...
dpkg: error processing /var/cache/apt/archives/hildon-desktop_1%3a2.2.142-11_armel.deb (--unpack):
trying to overwrite `/usr/share/gconf/schemas/hildon-desktop-keys.schemas', which is also in package modified-hildon-desktop
Errors were encountered while processing:
/var/cache/apt/archives/hildon-desktop_1%3a2.2.142-11_armel.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
/home/user # apt-get autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run `apt-get -f install' to correct these.
The following packages have unmet dependencies:
mp-fremantle-community-pr: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
status-area-orientationlock-applet: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
E: Unmet dependencies. Try using -f.
/home/user #
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
~ $ sudo gainroot
Root shell enabled
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
/home/user # apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run `apt-get -f install' to correct these.
The following packages have unmet dependencies:
mp-fremantle-community-pr: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
status-area-orientationlock-applet: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
E: Unmet dependencies. Try using -f.
/home/user # apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
python-xml python-facebook libqt4-translations
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
hildon-desktop
The following packages will be upgraded:
hildon-desktop
1 upgraded, 0 newly installed, 0 to remove and 16 not upgraded.
6 not fully installed or removed.
Need to get 0B/235kB of archives.
After this operation, 20.5kB of additional disk space will be used.
Do you want to continue [Y/n]? y
(Reading database ... 34004 files and directories currently installed.)
Preparing to replace hildon-desktop 1:2.2.140-1+0m5 (using .../hildon-desktop_1%3a2.2.142-11_armel.deb) ...
Unpacking replacement hildon-desktop ...
dpkg: error processing /var/cache/apt/archives/hildon-desktop_1%3a2.2.142-11_armel.deb (--unpack):
trying to overwrite `/usr/share/gconf/schemas/hildon-desktop-keys.schemas', which is also in package modified-hildon-desktop
Errors were encountered while processing:
/var/cache/apt/archives/hildon-desktop_1%3a2.2.142-11_armel.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
/home/user # apt-get autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run `apt-get -f install' to correct these.
The following packages have unmet dependencies:
mp-fremantle-community-pr: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
status-area-orientationlock-applet: Depends: hildon-desktop (>= 1:2.2.142-11) but 1:2.2.140-1+0m5 is installed
E: Unmet dependencies. Try using -f.
/home/user #
cheers for any assistance

k i went to maemoder and tried to remove hildon via restore (strange) then entered the commonds u gave but this is what i got
o30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
~ $ root
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
Nokia-N900:~# apt-get install hildon-desktop
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
python-xml python-facebook libqt4-translations
Use 'apt-get autoremove' to remove them.
The following packages will be upgraded:
hildon-desktop
1 upgraded, 0 newly installed, 0 to remove and 16 not upgraded.
6 not fully installed or removed.
Need to get 0B/235kB of archives.
After this operation, 20.5kB of additional disk space will be used.
(Reading database ... 34004 files and directories currently installed.)
Preparing to replace hildon-desktop 1:2.2.140-1+0m5 (using .../hildon-desktop_1%3a2.2.142-11_armel.deb) ...
Unpacking replacement hildon-desktop ...
dpkg: error processing /var/cache/apt/archives/hildon-desktop_1%3a2.2.142-11_armel.deb (--unpack):
trying to overwrite `/usr/share/gconf/schemas/hildon-desktop-keys.schemas', which is also in package modified-hildon-desktop
Errors were encountered while processing:
/var/cache/apt/archives/hildon-desktop_1%3a2.2.142-11_armel.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
Nokia-N900:~#
why did it not work?

My daughter and I share the same iCloud. We should be able to share apps and music downloaded however we cannot. Any suggestions?

My daughter and I share the same iCloud. We should be able to share apps and music downloaded however we cannot. Any suggestions?

The ability to share purchased apps and other media is based on your iTunes store ID (the one in Settings>iTunes & App Store), not your iCloud ID.

I cannot find OS x mavericks 10.9.0 in the app store and I cannot download a newer version because it requires 10.9.0

I cannot find OS x mavericks 10.9.0 in the app store and I cannot download a newer version because it requires 10.9.0. I have looked everywhere and its really annoying. I know it was taken off the app store when 10.9.10 came out but I need it to get 10.9.4 so I can play Total War Shogun 2. any help to get 10.9.4 would be appreciated.

It's no longer available. Unless Apple says otherwise, which they probably won't, you need to upgrade to Yosemite instead.
(117439)

HT5642 Unable to download app this time error while downloading app please help!!!

when i download some app from apps store i get the following error
"Unable to download app this time error while downloading app" please help!!!
i ve tried these Things but
didnt workout yet
1) i tried hard reset
2)i tried logout/login Itune & appstore
3)Connected to pc and rest setting Network and Full Rest
all of no use... i dont want to update my softwre from IOS 6.0
Plx help!1

Hey Prahaladvatsan,
Thanks for the question. If I understand correctly, there is a blank app icon on the home screen. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

Purchased Direct Access from iTunes. I cannot locate the download and I cannot download it a second time. Any ideas as to where the original download might reside?

Purchased Direct Access from iTunes. I cannot locate the download and I cannot download it a second time. Any ideas as to where the original download might reside?

Hi rogerfrommilwaukee,
Welcome to the Apple Support Community!
Previous purchases can be located in the Purchased section of either your iOS device or in iTunes on a computer. The purchases will be available to re-download as long as they are still available in the App Store and you are using the same Apple ID. Please use the attached article as a reference.
Download past purchases
Cheers,
Joe

After downloading ios7 I cannot open any games

After downloading ios7 I cannot open any games. Help!

You may want to take a look at the restrictions section. Go to the settings app and pick general, restrictions. If that doesn't work
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

If you have a credit card on your account then it will need to be valid and accepted by the store, if not then you won't be able to download anything until you have valie payment details.
If it's a credit card (i don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
I've also seen it suggested that people try downloading a free app from the store onto the iPad (as that seems to reset something), and then re-try the apps - the free app can then be deleted.

PerformancePoint Dashboard Designer run error - "Cannot download the application..."

I downloaded and ran PerformancePoint Dashboard Designer for SharePoint a few days ago, but didn't get far into exploring the software. When I went back and tried to open it today, I received the following error:
"Cannot download the application. The application is missing required files. Contact application vendor for assistance."
Any help at all is greatly appreciated!
The technical details are described below:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime
: 4.0.30319.18063
System.Deployment.dll
: 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18063 built by: FX45RTMGDR
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url
: file:///C:/Users/zachary.b.krohn/Downloads/designer%20(6).application
IDENTITIES
Deployment Identity
: DashboardDesigner.exe(en-us), Version=14.0.7007.1000, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=msil
APPLICATION SUMMARY
* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application resulted in exception. Following failure messages were detected:
+ Downloading file:///C:/Users/zachary.b.krohn/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [7/29/2014 6:14:00 PM] : Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application has started.
* [7/29/2014 6:14:00 PM] : Processing of deployment manifest has successfully completed.
* [7/29/2014 6:14:00 PM] : Installation of the application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [7/29/2014 6:14:00 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading file:///C:/Users/zachary.b.krohn/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri&
appSourceUri, String& appManifestPath)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String&
errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.FileWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
at System.Net.FileWebRequest.GetResponseCallback(Object state)
--- Inner Exception ---
System.IO.DirectoryNotFoundException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: mscorlib
- Stack trace:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy,
Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)
at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Hi,
According to your post, my understanding is that you got error - "Cannot download the application..."
when running PerformancePoint Dashboard Designer.
I recommend to follow the steps to reslove the issue:
Turn on pop-up blocker in the Internet Browser Settings.
Remove the proxy server in the Internet Browser Settings.
Here is a similar thread for your reference:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/d6a5fd00-9fed-45c8-8fd4-591ee50c5273/dashboard-designer-andor-pps-not-working
More information:
PerformancePoint Services Issues
Best Regards,
Linda Li
Linda Li
TechNet Community Support

After upgraded my iPad 2 to new iOS7, I cannot install any apps from Apple App Store.

After upgraded my iPad (version-2) to new iOS7, I cannot install any apps from Apple App Store. Usually there is a button "Free" (or whatever the price is), then changed to "Install" after clicked on it. But that button is not available anymore.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?

My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?

Why do you think it does not? Is there an error message?

Cannot purchase any app for my new iPod touch 4th generation

I just bought an iPod touch 4th generation and I cannot buy any app, everytime i try, the sistem keep asking me security questions I cannot answer, pelase help. This never happened with my old iPod 3rd generation.
Thank you in advance for your help

Manage your account.
Follow instructions to reset your password. Ask for an email message. The message will include a link that gets you in the back door.

My kids have given me a second hand ipad 1st gen MC497B/A ipad 3G 64GB- GBR and I cannot get ANY apps even free ones as says I must have V6 Surely this device is not so old I can't get any apps Plea tell a novice what to do as no free Apple support!

I am the proud owner of a first gen ipad given to me for Easter by my kids and we cannot get any apps even freebies as says I must have V6 but now idea how to upgrade my ipad! i would be very grateful for simple instructions as to how to get apps ASAP And I have no idea what operating system I have
Many thanks a VERYNovice ipadder

The iPad 1 can be updated to iOS 5.1.1. You can see what level you are running in Settings > General > About > Version.
If you are not at iOS 5.1.1 and if you are have iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972
If you are on level 5 but not at 5.1.1 you can update to 5.1.1 using Settings > General > Software Update.
There are still many Apps which will run on iOS 5. Also, some developers have older levels still available for the iPad 1.

App download 502 error- cannot download any app

Similar Messages

Maybe you are looking for