App downloaded that i did not download
Early this morning my AppleID was blocked due to my account being accessed from an unkown computer. Then I find an app for some game that i did not download. I promptly deleted it. Has this happened to anyone else. i suspect someone tried to hack my account and put some malware on my ipad. Thoughts?
Your Apple ID was hacked. You need to immediately change your Apple ID password, by logging in here:
https://appleid.apple.com
You should also enable two-factor authentication to prevent future hacking.
http://support.apple.com/kb/ht5570
Similar Messages
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HT1491 I got a receipt of an app purchase that I did not do?
I got a receipt for an app purchase that I did not do?
These are user-to-user forums, they are not monitored by Apple. You can contact iTunes support here : http://www.apple.com/emea/support/itunes/contact.html
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HT4009 How do I get a refund on an in app purchase that I did not receive
I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay
You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I was charged for an in-app purchase I did not intend to buy? How can I get a refund?
Contact iTunes Customer Service via their web page:
http://www.apple.com/support/itunes/contact/ -
Hello I think I have put too much info in my question. I do however need help getting my money back. Thank you for your help.
There are a few apps with variations on 'Bingo Blitz' as their name, at least one of which is paid for and a couple of others, whilst free to download, then allow in-app purchases to be made within them (you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off').
If it's one of the free apps and you haven't made an in-app purchase within it then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?
1. Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
2. Safari > Preferences > Extensions
Turn those off and try Safari.
3. Safari > Preferences > Privacy > Cookies and other website data:
Press “Remove all website data” button.
4. If adware is installed without your knowledge,
download free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar
and selecting “Quit AdwareMedic”. -
There is an app that I did not download in my update section. I read reviews and it seems to be spy ware. How do I get it from not showing up on my app updates? I do not want to download or update it, obviously.
If the app is G-Toolkit and you have a Gmail app on your iPhone, delete the Gmail app. Apparently the G-Tool kit is tied to a Gmail app. From searching the web my impression is that G-Toolkit is not spyware and is from a legitimate company that produces app for several platforms.
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How to verify my account it always says when i downloaded a free app it says i did not alreadyverify
ow to verify my account it always says when i downloaded a free app it says i did not alreadyverify
Did you successfully verify yur account as asked in the message? To verify:
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify. -
My wife got me an iTunes card today and as soon as I redeemed it a music album that I did not order downloaded and deducted the cost from my iTunes card. I did this happen and how can I get my money back? I do not listen to the type of music that was downloaded and feel like I was robbed in a way cause the only way things are suppose to download is if I click on them and enter my password. Please let me know if there is anything I can do and am I the only person this has happened to?
Thank youThank you Niel,
My wife loaded her ITunes card right after I loaded mine and the album did not and still has not loaded onto her phone so we think it could be in my settings we are going to check into that but I did have money removed my account so thank you for the link to the form. -
I have a Bing toolbar that i did not download, how do i take it off?
I had the Google toolbar for my Firefox, now all of a sudden i have a Bing toolbar that i did not download and i can not find how to take it off. I don't want it I want Google back! I can't seem to get rid of this Bing thing.
== This happened ==
Every time Firefox opened
== not sure'''Restore Default Home Page'''
1. On the menu bar, located on top of Firefox, select Tools | Options
2. Confirm you are in the '''General Panel'''
3. Click '''Restore to Default'''
4. Finally, click '''OK''' -
I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about). I really want the Photoshop Elements upgrade - not Premier Elements. I do hope I did not pay for both - I only want one. Help!
Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?
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I see 3 charges that I did not download how do I get the refund put back to my card
I see 3 charges that I did not download how do I get refunded back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have been charged for music/downloads that I did not buy. Help?
I noticed that my account was charged for several downloads that I did not purchase. How can I straighten this out so I can purchase downloads. Has someone hacked onto my account? Should I cancel my credit card? Yikes!!
G4 Mac OS X (10.4.8)
G4 Mac OS X (10.4.8)Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They should then issue a credit to your account.
And you might want to change your password to your iTMS account, just in case someone has indeed gotten access to your account. -
How do I remove an app update that I do not want to download
How do I remove an app update that I do not want to download. Do not want the German Kindel update
Delete the app.
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I have a DVD with a digital copy that I did not download before it expired. Is there a way to still get the digital copy?
If the offer has expired, then unless the movie studio is willing to issue you a new code then there's nothing you can do.
Regards.
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