App store login - not working since Mavericks update

All,
Since I updated to Mavericks, I find I am unable to log into the App Store. I get the login pane OK, enter my credentials, then get a spinner that waits... and waits... And never works.
The Apple ID I am using is good - iTunes likes it fine, and I'm using it to post this. Just the App Store, and only since the Mavericks update; indeed I used the Apple ID to install Mavericks...
Google tells me I am not the only one seeing this - but the suggested fixes do not seem to work for me. Do we know if a "proper" actual official fix wil be forthcoming?
Indeed, do Apple acknowledge that some folks are having a problem with this?
Anyway, in case anyone else stumbles onto this one:
- There are many threads suggesting that deleting the network plist helps (though did not for me)
- For some, deleting /Users/ian/Library/Preferences/com.apple.appstore.plist helps (though not for me...)
- and so on.
What "works" for me, albeit as a workaround, is to create a new user account on the machine, and use that to access the App Store - with the same ID etc., but this time it works. At least one time, so far!
I'd much rather my regular account Just Worked.
Any of the accounts (myself, wife, etc.) on the machine before the Mavericks upgrade however; they can not log into the App Store any more.
No Idea why not; presumably "something" changed in the updates and that broke the login in some way; though why iTunes et al appear unaffected is less clear!

Just an update to note that, after leaving it alone for a while, I tried the app store again today and it now works from my regular account once again.
Which is nice...
No idea what changed in the meantime, but at least it appears to be working.

Similar Messages

App store doesn't work since Mavericks Update.

I've been looking all over for a solution to this problem. Ever since I upgraded to Maverics on my 2010 iMAC, the app store is effectively dead. It takes a
long time to load the app. The icons (updates//purchases, etc) across the top do nothing and sometimes call a spinning ball of death. I can make it work by logging out (not even a restart) and logging back in again. It will work for a little while, then go out to lunch again. I've tried various fixes, including
     resetting PRAM
      clearning out caches/cookes and such that are appstore releated. (https://discussions.apple.com/thread/5523685?tstart=0)
     fixing the permissions of the home folder (https://discussions.apple.com/message/22861032#22861032), which only confused the snot out of Carbonite.
     changing DNS to point to google's servers rather than my ISPs
     boot into restore partiion and reinstall Mavericks.
The only think that works is logging out and back in and using the app store app before doing much else.
Starting the appstore app provides these messges in the appstore.log file
        --------------------------------------------------------- Begin --
           System Version 10.9.1 (Build 13B42)
           "App Store" Version 1.3 (201)
Feb 7 22:36:41 endor App Store[9137]: FRStoreViewController: Using process-per-webview model for identifier primary
Feb 7 22:37:11 endor App Store[9137]: CKClientDispatch: Timeout occurred invoking selector storeFrontID on class StoreClientController with object (null)
Feb 7 22:37:41 endor App Store[9137]: CKClientDispatch: Timeout occurred invoking selector storeFrontID on class StoreClientController with object (null)
Feb 7 22:37:42 endor App Store[9137]: APAppDelegate: Main window NIB load started 60.7248 seconds after launch
Feb 7 22:37:42 endor App Store[9137]: FRStoreViewController: Store state changed to splash (loading)
Feb 7 22:38:12 endor App Store[9137]: CKClientDispatch: Timeout occurred invoking selector isValidWithInfo: on class BagController with object {
            bagType = 1;
Feb 7 22:38:43 endor App Store[9137]: CKClientDispatch: Timeout occurred invoking selector primaryAccount on class AccountStore with object (null)
Interestingly, I have 5 machines running Mavericks (2 iMacs, 2 MBAs and 1 MBP) and only one of the iMacs shows this problems. All of the other machines work flawlessly.
Is there any solution to this problem? It's driving me nuts.
thanks

ok...sorry to take so long, got sidetracked. That link does get me to phobos.apple.com and get the XML text, but I don't know what I should be looking for? Starts off:
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
- <plist version="1.0">
- <dict>
<key>iTunesMacDownloadURL</key>
<string>http://www.apple.com/itunes/download/</string>
<key>iTunesMacVersion</key>
<string>6.0.3</string>
<key>iTunesWindowsDownloadURL</key>
<string>http://www.apple.com/itunes/download/</string>
<key>iTunesWindowsVersion</key>
<string>6.0.3</string>
<key>iPodMacUpdaterVersions</key>

I cannot conect to APP Store. I upgraded to IOS 8.3 and APP Store has not worked since. I am being asked to tipe my user name /password and nothing happens afterwards. No error messages either.

I cannot connect to APP Store. I upgraded to IOS 8.3 and APP Store has not worked since. I am being asked to type my user name /password and nothing happens afterwards. No error messages either.

hey the sever is down for the moment try again latter tonight... we have been attepting and i eveen went to the apple store third Street Primonade and alejadnro could not help me he said to try soon
John

App store login not working

WHen I go to the App store or to apps that I have already loaded onto my iMac, it will ask for my password, which i provide. THe response is either "unknown error has occured" or invalid user/pw. So after a few tries i will go to the "forgot password" and change the password successfully. When I go back to the apps store I get the same messages.
Another error msg is the app was loaded by another computer, which didn't occur either.
I did check for viruses and malware, but it came back clean.
Any suggestions??
Thanks,
Rochelle

May be a '.plist" problem.
Close all applications.
In Finder hold the option key down click the "Go" menu in the menu bar.
Select "Library" from the dropdown.
Librarry > Preferences
Look for these two files.
com.appstore.plist
com.appstore.storeagent.plist
Delete them. Restart the computer.
Try App store.

Addressbook actions do not work since Mavericks Update

I had some nice addressbook actions in my Contacts-App.
by clickin on email or telephone-action I was able to perform some specific actions like doing a phone call via iphone, ...
since the 10.9 update these actions don't work anymore. By perfoming these actions nothing happens and I get no error message nor any output in apple script
the scripts are stored in ~Library/Address Book Plug-Ins
the scripts look similar to this (assumin the app TK-Suite-Client is installed):
on cleanString(str, chars)
          set tid to AppleScript's text item delimiters
          repeat with c in chars
                    set AppleScript's text item delimiters to {c}
                    set chunks to text items of str
                    set AppleScript's text item delimiters to ""
                    set str to chunks as Unicode text
          end repeat
          set AppleScript's text item delimiters to tid
          return str
end cleanString
on ApplicationIsRunning(appName)
          tell application "System Events" to set appNameIsRunning to exists (processes where name is appName)
          return appNameIsRunning
end ApplicationIsRunning
using terms from application "Contacts"
          on action property
                    return "phone"
          end action property
          on action title for aPerson with phoneNumber
                    return ("anrufen : " & (value of phoneNumber as string))
          end action title
          on should enable action for aPerson with phoneNumber
                    return true
          end should enable action
          on perform action for aPerson with phoneNumber
(* remove ignored phone characters *)
                    set phoneNumber to my cleanString(value of phoneNumber as string, {" ", "-", ")", "(", "."})
set volume 0
                    using terms from application "TK-Suite-Client"
                              activate application "TK-Suite-Client"
                              delay 0.5
                              tell application "TK-Suite-Client" to dial phoneNumber
                    end using terms from
                    return true
          end perform action
end using terms from

very easy... in Mavericks AddressBook.app was changed. with that came some changes.
you need to take ALL scripts from ~/Library/Address\ Book\ Plug-Ins
and copy them to NEW location: ~/Library/Application\ Scripts/com.apple.AddressBook
restart Address book and your scripts should work.
good luck.
Leon

My itunes store will not work since I updated to version 8

How can I get my itunes store to work this problem has been going on for a long time. I have windows XP and the store said that i have a bad network connection. But I still can get on the internet. Can anyone help me please. I have installed it once already after removing it.
Message was edited by: JD Washington 12

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ali b

App store doesn't work after mavericks update

after installing mavericks, can't start app store

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.

Dell 3115CN not working since Maverick Update

I know this is a Dell issue, that being said, does anyone know of a work around so I can use my printer?

Can you use either the Generic PostScript or PCL ppd?

My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks.

HT204003 Since I downloaded version 1.06 my app store is not working anymore !?? Can u help me plz?

Since I downloaded version 1.06 my app store is not working anymore !?? Can u help me plz?

just reset your iphone and then re update it from itunes. then things should work smoothly

I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

I guess I will wrap this up. I have abandoned iPhoto and viewing my Photo Streams using it and moved to Adobe products (Bridge + PS). So that's that.

How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

App Store Failure / Updates White Screen
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate).

TS2446 my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you

my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you... how can i make it work?

I cannot sign out. When I go to the iTunes & App Stores in settings, The Apple ID field shows my id but it is faded and I cannot select the field.

My App Store is not working after my iPhone did a software update

I have just updated my iPhone with the iOS 6 software and now my App Store is not working it will let me view apps but won't let me download anything? Please help

Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks.

App store login - not working since Mavericks update

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