App store - Purchases tab flickering cant download app

My purchases tab is flickering  it shows both the app i purchased and also a grey message "no purchased apps"
the grey download button has no lettering and is flickering solid grey alongside the app
how do i download my app and play my dam game?

Hi d@azedandconfuzd,
Welcome to the Support Communities!
I would suggest restarting your computer and then following the steps below:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you continue to have issues with this purchase, here's how to report it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Similar Messages

  • HT4059 just purchased autobook and cant download to my i pod also had other autobooks on my i pod that are gone but still in my library. cant download

    just purchased autobook and cant download to my i pod ,also have other autobooks not on my ipod anymore,they are in my library but wont down load on my i pod

    Apple IDs do not go out of existence.  All purchases are PERMANENTLY associated with whatever ID was used for the purchase.  Go here to investigate.

  • App Store - Purchases Tab shows Mavericks - yet already downloaded?

    Hi there
    App Store - In the "Purchases" tab I have an option to "download" OS X Maverick. Yet I have already downloaded it and now up and running. Any reason whey it is there?
    Many thanks
    A.

    I have this same situation, and a question: if Mavericks shows "Download" so that I can download it again if I need it, why do the other apps show "Installed?" Shouldn't they also show "Download," just in case I need to download them again?
    Why is Mavericks handled differently in this regard than the other apps?

  • App Store Purchases Tab not Loading

    I need to re-download a program, but the purchases tab in the app store isn't loading. I'm not even getting the spinning wheel on the left when I click on the tab. The only time it loads if I'm not logged in - and then it just says I have to login to view my purchases. I've tried logging out and logging in, restarting.

    I believe the store is overloaded, and will clear itself when people calm down loding OSX Lion.
    Try a different time of day, don't forget usa is in the afternoon evening and they will be hammering Lion downloads about now after a hard day at work...

  • App store purchase tab crash/not loading in iOS 6

    Hi,
    Since I updated to iOS 6 using my iPhone 4S the purchase feature on the updates tab in the App Store does not load or even let the App Store app crash and jump back to the home screen.
    This occurs as well on wifi as well on 3G. 
    Anyone else encounter this issue?
    Ps: I restored my phone on iOS 5 and reinstalled all apps from scratch one day before updating to iOS 6. So basically my iPhone was setup as new iPhone just before updating.

    I found that on my other account that has way less purchases the purchased tab does open on the exact same device.
    It all seem to have something to do with how many items you bought.
    Looks like you get punished for having bought too much :P
    Hope they fix it soon. The release of iTunes 11 was a small hope since the AppStore was updated there also. But nothing. I keep hoping, so far the comment in the iOS 5 keynote "We cut the wire you no longer need a PC" is not really doing it for me right now :D

  • Ipad mini, app store purchased tab not loading

    app store will not load my purchased item tab. have tried on 3 different apple devices.

    It isn't 10.7.  I purchased Lion last night and downloaded it on my MB Pro.  Now when I go into the App Store on my iMac, I can't get to my purchases to load it on that machine. It is still running 10.6.8.  Think it may be something wrong with the App Store servers and they aren't updating.

  • ITunes Store "Purchased" tab keeps freezing.

    My Ipad 2 will not load "purchased" song in the iTunes store.  It just freezes and the loading "wheel" just spins.  I am then unable to click on anything else.  The other portions ofthe iTunes store work fine.

    You did not buy it from the itunes store.  Itunes store does not sell apps for computers, only ipod/iphone/iipad.
    Post in the Mac App Store forum.

  • Itunes store purchase: when should it download?

    I've just made a purchase on Itunes Store, and 15 mins later (and two Itunes restarts) nothing has downloaded (?)
    I went through the payment process, and everything was OK, yet, as I say, nothing has downloaded yet.
    I've checked my purchase history, and my available downloads in the Store Menu on Itunes itself, and there's nothing in my history, and checking for available downloads does diddly squat (I would have least expected a message saying you have 0 or however many downloads pending at this point).
    Anyhoo, how long should it take for a purchase to download, and how long should I leave it before trying to purchase again - should there have been a problem with the first - without the risk of being billed twice?

    If you had the box to agree to new iTunes Store terms of service, you will need to go thru the purchase again.
    When this pops up, iTunes does not complete the transaction.

  • My iTunes store purchases take ages to download

    Everytime I buy something on iTunes. It take way longer that it used to. I am all up to date with iTunes updates. Tv shows take like 2 hours to download.

    I have been experiencing slow download speeds when attempting to download video purchases from the iTunes store on two separate occasions. (10/4/09 and 10/5/09)
    Another thread mentioned that the 9.0.1 iTunes update resolved the problem, however this has not been my experience.
    Attempting to download a single episode of Dexter in standard definition took approximately 4 hours, and at such a slow rate that it was impossible to watch while downloading.
    I have restarted my machine, restarted my modem and router, and I use OpenDNS, all to no avail.
    This appears to be a problem with either iTunes 9 or the restructuring of the iTunes Store.

  • App Store Purchase History, Download All - Ignore Hidden Apps?

    Hello All!
    Whenever I want to synchronize my Apps with my local library I usually go to my App Store purchase history and select "Download All." There are a few apps that I have purchased in the past that I do not want to download anymore. I thought by "hiding" the purchase it would stop the download when clicking "Download All" but it does not.
    Is there any way to flag an app so that it never gets downloaded again?
    Thank you!

    Yup it is possible now. Check out this link:http://zytecworld.com/2011/11/21/hide-apps-from-the-app-store/
    Cheers!

  • How can I completely remove my App Store purchases ?

    How can I completely remove my App Store purchases ? I delete certain apps from the iPod but they still are listed under 'purchased apps'.
    I need to completely remove then from history as well

    You can't permanently delete any items from you purchase history, all you can do is hide them so that they don't show in the Purchased tab for re-downloading : hiding and unhiding.

  • App shown in "Purchase History" but not shown in "Purchase" tab

    I tried syncing my Ipad2 to Ipad3. Only some of my  apps transferred to the new Ipad3.
    I checked Itunes purchase log "Purchase History"  and it DOES show that I purchased the apps, but yet the app is not shown on the ipad3.
    On the ipad3, went into App Store/ Purchased (tab at bottom).
    My puchased app is not there. I only see the Free version.
    I thought to try to see if I tried to purchase again, I would get a message that the item is already purchased.
    It brought me all the way up to the credit card info page, so I stopped as I do not want to purchase again.
    Question is...How do I get my purchased apps back ?
    Purchase History shows it there and paid for, but everytime I try to restart and reconnect and re-sync and turn off then turn on, it does not come back.
    I checked my Itunes apps, and the only app shown is the free version. What happened to the bought version?
    I only have (1) Apple Id account.
    Any help would be GREATLY APPRECIATED.
    Thank you.
    J

    Does it also not show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ?
    You can try contacting iTunes support and see if they can see why it's not there (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • GarageBand 10: 'more sounds' purchase stuck in perma-download

    I've already seen several unresolved threads on this issue, but wanted to bump it up in case somebody out there has found out anything.
    On our new iMac, my daughter chose the in-app purchase of extra sounds for $4.99. That was 3 days ago. It's been downloading ever since.
    According to the dialog box, the app must remain open for the download to continue, so we've done that. Yet the progress bar never makes it past about 20%, and every few seconds the estimated time remaining fluctuates wildly between 7  and 50+ hours, usually hovering somewhere around 30.  We have noticed that certain loops that were originally greyed-out are now available, but, like other folks have noted, "slide guitar," "vocals," and "clavinet" remain grey.
    I have received no receipt from Apple confirming the purchase, nor is  there any record of the purchase in our App Store purchases tab, nor  have I figured out any way to determine what specific additional content is actually included in  this endless, ginormous download. It is disconcerting that this content isn't simply available via the standard methods. If in-app purchases are the wave of the future, fine, but at least let me know what I'm buying.
    Has anybody else been able to figure out what's going on with this? Thanks!

    I have the same issue.  I chose to purchase the extra content via in-app purchase.  I lost my internet connection while downloading the loops.  The progress was quite far along after leaving the download all night long.  After losing connection, I had a popup telling me that the connection was lost.  I clicked OK and was looking at normal GarageBand with no indication of what to do next.  I closed and reopened the software and an install screen started immediately, regardless of the fact that the download had not completed.  When finished, I have all of the loops except the Slide Guitar, Vocals, and Clavinet.  Also, this did not install the extra instruments or drummers.  I had to download both of those seperately.  And I think I'm still missing a drumkit or too(greyed out). 
    Also, no receipt for purchase and no indication as to what should be contained in the content pack. 
    Also on Late 2013 iMac with OSX 10.9.

  • Original iPad "purchased" tab?

    Should an up to date iPad 1 be able to use the "purchased" tab in the App Store app?
    My friend is using her original iPad that's running iOS 4.4 and she says that the App Store app doesn't have a "purchased" tab to re-download previously purchased apps.
    Any help would be appreciated! Thanks!

    The Purchased tab was introduced in iOS 4.3.3 (I think), so whether it appears or not depends on what iOS version she's got. You say that she is on 4.4, do you mean 4.3.4, as there isn't a 4.4 ?
    Has she tried closing the App Store app completely and seeing if Purchased shows when she re-opens it ? From the home screen (i.e. not with App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    She could also try logging out and then back in with her account in Settings > Store and tapping her account id on the right-hand side

  • Possible to re-store purchased songs off itunes store??

    I've recently had to wipe everything off my computer and start from scratch. All has been lost. However, I would like to know how, or if its possible to restore the songs i've already purchased off itunes. Help!?
    Message was edited by: doll31

    It's possible to restore purchases from any backup you may have made. If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
    If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive
    You might also find this article interesting/useful: iLounge - The Complete Guide to Backing Up your iTunes Library

Maybe you are looking for

  • Error while deploying in Visual Admin

    Hi, Currently I'm having an error while I do my application deployment via Visual Admin. I realized afterI login to Visual Admin then I press Services>Deploy, it will printed a stack of error of java.lang.NullPointerException. I screenshot for better

  • Download error 9006, internet intermittent.

    download error 9006.  internet intermittent. Tthis is normal for where we live, it just drops for a second and everytime it drops you have to start over with the download, is there a way to pickup where it dropped off?

  • Problem in Sales Register  in XL Reporter

    Hi Experts I have a problem in Sales Register. It show double quantity and linetotal in most of invoices. I search a lot but could not find the problem. When I compose a new sales report from Sales AR module , here it show the same error, double qty

  • Airport 4.2 update

    Has anyone updated there computer with this update? Have they had any problems? I have not yet downloaded this update. My software update program says that it is an available download but does not automatically check it. I have an AirLink base statio

  • Generate WSDL File from Management Console?

    Hi,   I am trying to enable a batch job as a web service. So I registered the batch I want and I copied the whole file from the u201CView WSDLu201D button. Now I am trying to use axis1.1 to generate the code and am getting errors. Is this supposed to