App World Web Plugin Error please help

 When trying to download content from bbappworld the following messege is displayed   ..App World Web Plugin Error.... An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again. pease help meeee

Hi goatrope,
Welcome to the Community,
On your device turn off your Encryption ,Go to Options > Security > there on encryption Disable it and also disable Firewall, Then have a try.
Good Luck
Prince
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Similar Messages

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    Hello wtfitstophe and welcome to the BlackBerry Support Community Forums.
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    If you are using the App World icon on your device, are you using Wi-Fi or the mobile network?
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • App World Web Plugin Error.

    App World Web Plugin Error
    An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.
    Please help.

    Hi and Welcome to the Community!
    So, what happens when you do as the error message instructs?
    Thanks!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

    App World Web Plugin Error
    An error has occurred communicating with the BlackBerry App World Client.
    Please help me with this problem. I have a new Blackberry Storm 2. When I sign in, it asked me to get the BB appworld browser plug-in and connect my smartphone. So, i did connect it. Then, this message kept on popping out. I don't know how to fix it.

    Okay. this is what I do.
    I go onto http://appworld.blackberry.com/webstore/ & sign in. I then connect my phone & enter the device password. As soon as I do that, this comes up -> App World Web Plugin Error
    An error has occurred communicating with the BlackBerry App World Client.
    I don't know what's the problem & I've been searching for a solution but to no avail.

  • Message: App World Web Plugin Error An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.

    This has been my problem ever since. I haven't downloaded any app yet via computer. Help me guys.
    Solved!
    Go to Solution.

    Hi Lhea
    Welcome to the Community
    If you're using a Chrome or Firefox, I suggest you use Internet explorer for the meantime, once the plugin has been intalled on the browser, since Chrome and Internet explorer almost share the same settings, it should work well with Chrome after it.
    Please leave a post if you have any further questions.
    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • App World Web Plugin

    Hi,
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    I tried this on Mac #2 and the same thing happened, worked fine first time then the same error.
    I checked that content protection wasn't on (running os 5) in security settings - encryption - disabled
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    Any ideas?

    Hi BenBisset,
    Please see the following KB article regarding the issue you are having with the BlackBerry App World™ storefront. "AppWorld Web Plug-in Error appears when attempting to install applications from a computer" http://bbry.lv/KoUpez
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    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

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    The place where you can find the reinstall or delete button is blank? Please check you application management if it is already there, if not, please email the app vendor support for them to to send you an OTA downlink link of its no longer available in App World.
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

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    Can you use other BlackBerry services such as BBM, Email, Social media applications?
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    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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