Apple appstore problem! Please help! :)
Hello! i've got an itunes gift card (15€) from my cousin from germany.I live in romania and i cannot spend 15 € i got 0.16 € how can i remove that balance and change back my store to romania store?
If you can't spent it then you can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Apple ITunes Problems PLEASE help!!!!
Ok, so my friend has been having problems for a while now about her itunes app store account. She has had a problem in the past about credit card information and is afirad to give any information away. When we try to set up her account and it's time to choose a credit card there is no "none" option. On mine there was so how can we get that on hers? Or is there a way to get around it?
If you could help it would be greatley appercieated!Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use/redeem an iTunes gift card vice using a credit card. -
Shared Apple ID problems - please help!
Hi all,
A few months ago I set up my daughter's new iPhone 5c using my Apple ID. I wanted to be able to control what she downloaded to her phone. Anyway, not creating her own Apple ID at the time was a big mistake.
I just switched from a Droid to an iPhone yesterday, and set it up under my Apple ID. Since we both signed up with the same Apple ID, I now receive text messages sent to her, and vice versa. So one of us needs a new Apple ID.
What is the best way to proceed here? Since I don't have any data on my phone yet, would it be easier for me to just create a new Apple ID for my phone? I do have a fairly extensive iTunes library of music that I don't want to lose, however. Also, I will be using the Calendar a great deal, and don't want a shared calendar.
I"ve read that I can switch her iMessage, iCloud, and FaceTime accounts to a different Apple ID, so maybe setting up a new Apple ID for my daughter for these features is the way to go? If I do create a new Apple ID for her for these services, will she lose her existing texts, etc? She doesn't want to lose them.
Ideally I'd prefer for her to have her own Apple ID, but don't want her to lose whatever data she has. She has only free apps, and very little music on her iPhone. Her concern is not losing photos or especially texts in iMessage.
What is the easiest, most sensible fix here? Detailed suggestions/steps are also appreciated. Thanks!It's definitely best for one of you to make a new ID. The Apple ID has nothing to do with her messages, so she won't lose those if she makes a new one. Her photos will remain in the camera roll, however her photo stream will reset. She will lose any music she downloaded through iTunes and any apps, as those are directly associated with the Apple ID.
If you really don't want to switch Apple ID's, you can stop recieving each other's texts by changing settings in Settings > Messages > Send & Recieve, but it can still cause headaches at some point or another. -
My AppStore id is my apple id n password which is good when purchasing. But when I am updating from update option it ask for a password. The user id I see there is not mine, it's different. How do I change that to my apple Id? Please help me resolve this issue. I have tried resetting it but nothing... Either I'm doing something wrong or....
I believe the issue is with the Apple ID that was used to purchase the App. If you download an App that was purchased under a different Appple ID then all updates will also be linked to the original purchaser's Apple ID. Your Apple ID is the the same ID as your iTunes, iCloud, etc. Some folks use different ID for the different Apple sites. No need for that One ID for all Apple Sites, and if someone else buys an App using their ID and they(you) download that App onto your device and that App requires an update it will ask for the purchasers Apple ID. This happens a lot when folks sell their iPad or give it to someone else and leave some purchased(free) Apps on the iOS device. You cannot change the original ID the App was purchased under. A suggestion would be if someone else has an App that you like but do not want to pay for use their ID or in the future have them gift the App to you.
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i dont remember the first apple id that link with my clash of clans apps. the problem now is i need to link my COC village and it keep saying "please log in with correct game center" is there anyway that i can retrieve my old apple id? please help me i dont want to lose my village, i have spent my money on that game to much. hmmm
thanks mate, but the problem is im using different apple id now, and after about 1 year play coc and today i want to link the village , suddenly coc said that
thats mean im playing this village with different apple id and it not saved. and the problem is i dont remember the first apple id and password that i use first time to download this game. hmmm it was so confusing, why coc and game center just make this thing saved with a new game center account. -
my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
cont contact apple server error please help with ipad touch 4. im just fed up with apple please help me because why is it only apple with these kind of problems?
If you mean updae server
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Otherwise what server are you talking about -
Hello. I have a problem. I live in Armenia, now I am in Guangzho (China) and i have lost my Iphone 4S. Tryed to find in icloud, no result. it seems the finder has switched off or deleted my apple ID. Please help me. Can I do anything with IMEI code?
IMEI number is no use.
If you can't track it using find my phone.
Then report the lost to the local authority and your phone carrier.
change your passwords. -
my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
I'm in trouble, my iPod Touch is giving 4th shock when recharge and the battery does not last any more. who knows or has a similar problem, please help me. Note: all this after I downloaded the new version OS5.
I would make an appointment at the Genius Bar of an Apple store because of the shock issue. I doubt it was caused by the update.
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I erase my mac at disk utlity...after that My Mac can't reinstall, after I press continue to instal he say cnt install n pleas cal apple care..please help my macccc... ..Mac pro 13
Huzaie wrote:
I erase my mac at disk utlity...after that My Mac can't reinstall, after I press continue to instal he say cnt install n pleas cal apple care..please help my macccc... ..Mac pro 13
There is a problem with the activation process between your machine and Apple to verify your machine is allowed to reinstall OS X.
You will have to call AppleCare to resolve this issue. (even if you did't purchase AppleCare you still call their number)
https://support.apple.com/kb/HE57
Another method is to take it back to the AppleStore you purchased the machine at. -
My iPad stop working suddenly i see black screen only pressing the home and sleep button dose not solve the problem please help ?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
hello sir my iphone screen turns off after using 2-5 minutes what would be the problem please help me out
To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
Find an Apple Authorized Service Provider
iPhone - Contact Support - Apple Support -
Hi .. my iPad 4 with iso 7.0.3 he is restarting himself ... How can i solve this problem please help me
Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue. -
My iphone 5 32 gb has an camera autofocus problem, please help me solve this
my iphone 5 32 gb has an camera autofocus problem, please help me solve this
Hi teejayfs,
Thanks for visiting Apple Support Communities.
If you've noticed unexpected behavior with your iPhone camera, start with these steps to isolate or resolve the issue:
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
You can find these steps here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
Jeremy
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