Apple battery replacement program

What is the max battery cycle count for "Free" replacemant of the battery?

1 year under the standard warranty or 3 years if you have AppleCare.

Similar Messages

  • Apple iPod Battery Replacement Program Experiences.

    Hello, as you all know apple offers the battery replacement program for 99 dollars (now sixty something dollars). For any of you that have tried it, can you please tell us all a little about how was your experience? did you get a better ipod or a worse one? a refurbished, used or new? scratched or perfect?
    please leave a comment on how your experience was with Apple's battery replacement program even if it is a very small one.

    I just received my refurbished iPod back yesterday. It looked like new! The engraving was on the back, just like the unit I sent in.
    However, the reason I am on the forums today is that when I plugged it in to charge the new battery before synching, I received the familiar "battery with exclamation point" screen. So now I seem to have a clean, new or refurbished unit with the same old problem. Frustrating to say the least.

  • My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012. Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?

    My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012.
    Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?

    bsaelao wrote:
    My iphone 5 is eligible for battery replacement program
    How do you know?
    Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?
    Follow the instructions here -> https://ssl.apple.com/support/iphone5-battery/
    (which is where you should have found out your iPhone is eligible)

  • I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

    I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

    No. I said it would be a refurbished one.
    Try looking up refurbished.

  • 12" battery replacment program--battery never arrived

    Does anyone know how I can contact apple's battery replacement program to let them know my replacement battery never arrived? I am overseas and cannot use the 800 contact numbers.
    Thank you
    G4 dual 800 Mac OS X (10.2.x)

    Go to the main Apple site, and use the drop down menu at the bottom of the page to change the country to the one you are currently residing in. Then click "Contact Us" and you should find a number to call.
    Out of curiosity, how long did you wait? It took mine forever to reach me-maybe a month and a half.
    PowerBook G4 12" 1.33GHz (cd burner only version) Mac OS X (10.3.9)

  • What do they do in the battery replacement program?

    umm..i have a 4gb blue ipod mini 2nd generation and i bought it on febuary 2005, which i think when the ipod mini second generation came out..and i think my battery is starting to die..so i was thinking..what r they gonna do with it in the battery replacement program? are they gonna replace the battery in my ipod? or there just gonna give me another ipod mini or whatever?
    Dell   Windows XP  

    Your warranty on the iPod has expired, so this is what Apple say.
    "My iPod warranty has expired. What are my service options?
    Apple offers two service options for iPods that are no longer within warranty. If your iPod, iPod with color display, U2 iPod, or iPod mini requires service only because the battery’s ability to hold an electrical charge has diminished, Apple will replace your iPod for a service fee of $59, plus $6.95 shipping.
    If you own an iPod, and it requires service for any other issue, Apple will replace your iPod for the service fee listed below, plus $6.95 shipping and handling.
    iPod $249
    iPod Nano & iPod Mini $189
    iPod shuffle (1 GB) $89
    iPod shuffle (512 MB) $59"
    If it's just a battery replacement you require, there are cheaper options if you Google 'iPod mini batteries'.

  • Out-of-warranty Battery Replacement Program

    I have an old Firewire iPod and would like to replace it's battery.
    A friend of mine said that really old iPods do not apply for the Out-of-warranty Battery Replacement Program because Apple doesn't replace the battery, but gives a new or a refurbished iPod.
    This page ( http://www.apple.com/support/ipod/service/battery/ ) don't say anything about iPod generation and I also heard that old iPods are replaced by new generation iPods.
    I like my Firewire iPod, but i would like to know what really happens in this program, coz i only would replace it for the video or nano ipod. Not any other iPod generation between these and the one i have would please me.

    I'm in Brazil and i'm going to the US in two weeks. I would like to know that to decide if i take my ipod to do this battery replacement or not.
    Apple Brazil didn't give me any information about the Battery Replacement Program. It's only avaliable in a few countries.
      Mac OS X (10.4.8)  

  • Apple's Replacement Program for Macbook Air mid-2012

    Hi everyone, I just wanted to know more about apple's replacement program for Macbook Air mid-2012. I updated the said firmware and then my mac air stops working. However, according to the program, they are replacing it free of charge. I just went to an authorized service provider here in the Philippines and I just want to know if I will be paying any. I can't find good discussions in Google. Thanks.

    You should not, as the replacement program is worldwide. In case the reseller refuses to repair your Mac for free, print this website and take it with you

  • Turning Off The Alert - Notebook PC Battery Replacement Program Alert in Health Check.

    I want to turn off the Notebook PC Battery Replacement Program Alert in Health Check. It continues to alert me for months now. This is driving me batty since I have checked it 3 times and it is not included in the recall! I have a HP Pavillion dv6000 running Windows Vista Home Premium Edition. Any help to turn this darn alert off permanently would be very helpful. Thanks.

    Thank you to all who have read this post so far.  Please continue to contact HP directly using the above information.
    Matthew|Community Advocate | Best Buy® Corporate
    Visit our Channel on
     Private Message

  • Battery replacement program

    I bought an iphone5 at NY in 2012, which fit your battery replacement program.
    But I'm in China now, please kindly advice me how and where can I change the battery?
    Thanks a lot!

    Dear Nana2428
    Can you fix your problem now? I have the same problem with you. I bought iPhone5 from Canada but I'm living in Thailand. So they refused to took my phone in the programs. If you can replace your phone, please give me some advice to do. My phone is really in trouble now
    thanks

  • Warranty/ battery replacement program settlement

    I sent in a form last year for the battery replacement program for my ipod and have received no word back. Has anyone else ran into this?

    Why don't you call the class action administrator. The phone number is listed in the papers you were given.

  • IPod Battery Replacement Program

    Hi Everyone,
    My green iPod mini is now in need of a new battery. I read over the Battery Replacement FAQ, but I'm not sure how the condition of the iPod mini I recieve will be. So I guess I have a few questions.
    Has anyone participated in this program that has had success getting a good iPod back?
    What do they do with my old iPod?
    Do they test it when they get it to see if it needs a new battery?
    What do they send with the iPod? Or is it just the iPod itself?
    Thanks,
    Brian

    Personally, I wouldn't recommend sending it to Apple for an out of warranty battery replacement.
    You can get a new battery and do it yourself for ~$20.
    Go to www.ipodjuice.com.
    There are other places also. Google "iPod battery".
    What do they do with my old iPod?
    They repair it and use it as a replacement.
    Do they test it when they get it to see if it needs a new battery?
    Yes.
    What do they send with the iPod? Or is it just the iPod itself?
    Just the iPod.
    They charge $$59, plus $6.95 shipping.
    If the battery is good or the iPod is bad, they will return your iPod, refund the $59 and keep the shipping.

  • My iPhone 5's serial number isn't eligible for iPhone 5 battery replacement program, but clearly has battery problem.  Help?

    I was relieved and not at all surprised to find out that Apple was recalling certain iPhone 5s for battery replacement.  I was sure mine was one affected.  (My battery doesn't last more than 4-5 hours after a full charge at normal use.)
    Having entered my serial number on this page: https://ssl.apple.com/support/iphone5-battery/  I was told that my phone wasn't eligible. 
    I sincerely think my phone has a defective battery and that the range of serial numbers should be broadened beyond what Apple calls a "very small percentage of iPhone 5 devices."
    Anyone know how I can get Apple to help here?   

    I have the same problem with a iPhone 5c which was purchased last fall (2013) after the Replacement Program time frame. It drains with minimal use.
    We have several iPhone4's, 2-3 years old, which have never had this issue.
    From reading all of these responses/questions, Apple really needs to address this issue for all 5's. This is a big problem, when the phone is completely unreliable.

  • Apple TV Replacement Program For Australia

    Anyone aware of this program in Australia.

    Here are all the Apple exchange and replacement programs.  http://www.apple.com/support/exchange_repair/
    Have a nice day.

  • Apple tv replacement program

    I bought an Apple TV in June 2012, and at the end of 2014 I started facing some wifi connection issues with the device.
    It simply doesn't connect to the wifi, so it stopped working...
    I tried to contact some Apple stores and they always say there is no replacement program in place, however, I've red multiple reports explaining Apple released a replacement program for 3rd generation Apple TVs, for certain serial numbers, and my Apple TV is one of them, unfortunately (C07HH2GJDRHN).
    Despite Apple call center says my Apple TV is eligeble, the stores say they can only replace the device if it was purchased up to two years ago, which doesn't make sense. If you are saying it is a production problem, you should not establish a deadline for the replacement. At the same time the official communication shared by Apple to its service providers has a mistake on the details of the serial numbers covered by the program..so it is a complete mess.
    So, Apple, let me know if after purchasing a Mac Book Air, 2 Iphones, 2 iPODs, 1 Air Port and 1 Ipad, you will disappoint me not replacing my Apple TV...did I make a mistake trusting on this brand?

    Here are all the Apple exchange and replacement programs.  http://www.apple.com/support/exchange_repair/
    Have a nice day.

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