Apple Care question for my Powerbook

Hopefully here is the right place to ask that..
I have a Powerbook which is obviously out of warranty And one of my keys popped off and I was making a research to find a solution fixing that.. I ended up with the apple's support page . It was mentioning about I should pay for scheduling a phone support for that and I accidentally scheduled for this weekend. I didn't intend to do so since my issue can't be fixed over the phone.
So I was just clicking continue to see what my options are . I was expecting to be asked my credit card # the I would close the window but it did schedule the call some how. Weird thing is it did not even ask for my credit card or anything..
I know it might sound a dumb question but am I really going to pay that or if possible how do I cancel it..
Any experience?

Welcome to Apple Discussions!
Usually if you submit a request to do a repair it is with a store, not a phone call. Contact the store in question and simply cancel your appointment. If it was by phone, you can always call Applecare, and just let them know of the accident. As for repairing keys, http://www.welovemacs.com/ is a place that often has keys for Macs.

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