Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

Is this itunes on the iPad or on my computer? Thank you for the reply.

Similar Messages

  • HT2731 I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do infix this

    Please help
    I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do I fix this?

    If you can't remember your password then see if you can get it reset via http://iforgot.apple.com
    If you can't get it reset via that page then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699

  • HT1918 Have multiple Apple ID's, however would like to merge them, also on one of them, unable to verify the email address associated with it since it no longer exists

    I have multiple Apple ID"s however one of them I can not verify the email address associated with it since it no longer exists.   So I can no use downloads/purchases that I did under that email/Apple ID.   Help

    It's not currently possible to merge accounts, nor to transfer content from one account to another account. Are you able to access your old accounts via this page and change their email addresses : http://appleid.apple.com ?

  • Want to change the email address I used to setup Icloud initiatally.  Can I do that? If I change apple ID do I lose all information in Icloud now?

    want to change the email address I used to setup Icloud initiatally.  Can I do that? If I change apple ID do I lose all information in Icloud now?

    You can change the login ID address, provided that it is not an @icloud.com, @me.com or @mac.com address. You will need to sign out on all your computers/devices and sign back in again with the new ID.
    However, once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
    All is not lost, though. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account, move it to another account, or reactivate it if you delete it.
    More information on aliases here:
    http://help.apple.com/icloud/#mm6b1a490a

  • How do I change the email address associated with my Apple ID?

    My email address has changed. How do I change the email address associated with my Apple ID?

    You can update your primary email address on your account by logging into the account via the Store > View Account menu option on your computer's iTunes, by logging into it via the 'manage your manage id' button on http://appleid.apple.com, or by tapping on your id and logging into it in Settings > iTunes & App Stores on an iOS device
    Changing primary email address : Change your Apple ID - Apple Support
    After changing it : Apple ID: What to do after you change your Apple ID - Apple Support

  • How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

    How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
    You need your password to delete it and I need the email address to reset the password.  I feel like I'm going in circles!!!  Please help!!!

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Verify your email aPlease verify the email address associated with your Apple ID.ddress.

    Verify your email address.
    Please verify the email address associated with your Apple ID.
    how do i sign into my mac e-mail inbox ?  I have to verify my Apple ID to activate ICLOUD programmer.
    I could not find where is inbox of mac email and could not read verification mail to activate. Help me!!!

    ok

  • HT5622 Please verify the email address associated with your Apple ID.

    Please verify the email address associated with your Apple ID.

    Do you have a question ? If you've just created an account then you should have received an email to the email address that you used on it, which should have a 'verify' link on it, or you might be able to verify it by logging into it here : http://appleid.apple.com

  • How can i look up my apple id without the email address associated with it

    I do not know the email address associated with my apple id. How can i look up my apple id with out it

    You need an non-Apple email address to set up an Apple ID.
    Yuu can get a Gmail account heee. It is free
    https://support.google.com/mail/answer/56256?hl=en

  • I cannot connect to the internet after switching providers.  I've changed the email address associated with the new account but am sure there is something else I need to change.  Can anyone help me?

    I cannot connect to the internet after switching providers.  I've changed the email address associated with the new account but am sure there is something else I need to change.   I have also changed the apple information as well including user name and password.  Can anyone help me?  (This is an ipad question).

    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    iOS: Changing the signed-in iTunes Store Apple ID Account
    http://support.apple.com/kb/ht1311
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT1911 How do you change the email address associated with forgetting your security answers

    Trying purcahse a song on iTunes and have been prompted to answer security questions.  Since I do not remember setting up these security questions, I do not remember the answers.
    I can click a link that will send instructions to resetting the security questions, but the email address associated with this link is no longer active.  How do I change this email address?

    Just where are you going?
    and what do you see? A screen shot with personal info redacted would be great.
    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.

  • How can I change the email address associated with my iCloud account?Ask your question.

    How can I change the email address associated with my iCloud account?

    sschultz365 wrote:
    When my iPhone updated, it reloaded an old email address as my iCloud address and I don't know the password associated with that email address.  How do I delete the old account and set up a new one with my new email?
    To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT201269 How to change the email address associated with an iPhone account?

    How to change the email address associated with an iPhone account?  I inherited my son's phone and it still shows his phone number even though I can add my own email account.  My iCloud is also associated with his phone number.

    If you mean you want to change the iCloud ID your phone is signed into on your phone (which looks like an email address), you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. 
    If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have forgotton the email address associated with my eprint account

    i have forgotton the email address associated with my printer so cant login into my account and change the printers email address. when i hit forgotton password all the email addresses i try it wont recognise. i know my printer email address and my intial eprint code, can anyone help
    This question was solved.
    View Solution.

    Hi funkybeetroot,
    Since there is no option to request "Forgot Username" on the ePrint login page, I would recommend to:
    1. Remove Web Services from your printer
    (On most printers, you can use the Remove Web Services option to disable all Web Services. This will remove the printer from your ePrintCenter account, delete all print apps settings and configuration data, and also delete your printer's ePrint email address/account and configuration/setup data.)
    2. Create a new ePrint account using an email of your choosing.
    3. Re-enable Web Services and setup ePrint on your printer by following the instructions HERE.
    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

  • How can I change the email address associated with my iCloud account?

    How can I change the email address associated with my iCloud account? Somehow, accidentally have my wife's email address on my iCloud account and on hers as well.

    iCloud FAQ
    http://support.apple.com/kb/HT4436

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