Apple, I have an iPhone 5 and the purple tint in pictures is real and is going to be the most costly mistake to have changed the lens to a sapphire crystal lens. This is HUGE! Why did you fix what is not broken?

Why, because some clumsy, careless humans couldn't stop scratching a less that 1/4 inch wide lens?  That is no reason for replacing the lens and pandering to their inability to handle advanced technology is not going to push the technology forward. Tossing out cheap cases like you did for the imagined iPhone 4 antenna "problem" will not fix this VERY real problem. I have been a loyal customer since 2005 and this, as stated in the title, could be your most costly mistake. Either your software engineers are going to have to compensate for the purple tint appearing in photos or you're going to sacrifice massive profits to physically replace the lens in every iPhone 5 you have sold and continue to sell. I've read that Apple customer service has tried to sweep this away by falsely claiming that the purple tint is "normal". It is absolutely not normal by any stretch of the imagination. Do not be silent Apple customers! Let the complaints pour like Niagara Falls or settle for the garbage that has been sold.
My former iPhone 4 took better pics.
I hope Apple didn't do the same with the pending iPad mini or this could turn into a maelstrom that even Steve Jobs would not have tolerated.
Signed,
Extremely dissapointed

Read: http://support.apple.com/kb/TS4436
It is pretty short so here is the entire text:
Symptoms
A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.
Resolution
Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.
Which is exactly what eelw wrote.
No one on Apple Support Communities has authority to speak on behalf of Apple, unless their avatar is accompanied by this Apple image:
... identifying themselves as Apple employees.

Similar Messages

  • None of the quicktime videos from websites play anymore. This started yesterday. Before that I could play them all. Now none of them work. Has anyone had this problem? How did you fix it? Thanks in advance for the help!

    None of the quicktime videos from websites play anymore. This started yesterday. Before that I could play them all. Now none of them work. Has anyone had this problem? How did you fix it? Thanks in advance for the help!

    Did you try
    1, resetting the device
    2, deleting all cookies / history items of Safari?

  • Why did you locked my  apple ID ?

    Why did you lock my account

    If not this:
    Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
    This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
    Contact iTunes by:
    Apple - Support - iTunes - Contact Us

  • I connect my iphone5s to my 2015 Terrain using Bluetooth, when I make a call I can hear the caller but they can't hear me. Anyone else have this problem? How did you resolve it? Other phones connect and work perfectly.

    NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.

    Hello Sandylynn,
    After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
    If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
    People can't hear you during a phone
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Apple why did you take the Sites folder with my website in it? Nobody helps!

    Since upgrading to Mavericks I lost my local website folder that used to be in the Sites folder!
    Error: Can't connect, check your info! Oh Apple why did you take it? "H E L P  P L E A S E!"

    Thank you Barney-15E
    I have no clue why this is or why I am getting this error in Mavericks. All I have is a local website folder in the Sites folder using Dreamweaver CS4 to update my files, working perfect on my other drive running 10.6.8 . Why I cant update and get the error above is the reason I am posting here. (and several other spots)
    You said:
    "First off, FTP is disabled in Mavericks, which is why you likely cannot FTP into your local Mac--why are you ftp'ing to the Mac you are working on?"
    You said:
    "Your Sites folder is in your Home folder. However, if you created it somewhere else, you'll have to figure that out."
    When I say my Sites folder is not in my Home folder you can bank on it. No I never changed any folders in there.
                                  Walter

  • TS5223 i have change my name and my icloud is still using the old account. how do i change it to my new apple ID on my iphone without deleting the backup already in icloud

    have change my name and my icloud is still using the old account. how do i change it to my new apple ID on my iphone without deleting the backup already in icloud

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Whenever I try and sync my iphone 5 to my itunes on my laptop it comes up with' an unknown error occured (0xE8000084)' has anyone had this and how did you fix it?

    Whenever I try and sync my iphone 5 to my itunes on my laptop it comes up with' an unknown error occured (0xE8000084)' has anyone had this and how did you fix it?

    What was the full wording of the error message? Usually there is also a number or additional information.
    Try placing the iPod in Recovery Mode and then restore
    Next try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Why did you have to change the layout of Firefox?

    I would like to know why you have gone and changed the layout of Firefox?
    I am still on Fx 3.6.18 because quite frankly 5.0.1 looks horrible.
    Why did you have to change everything and move things around. Why couldn't you have given us the same layout as 3.6.18 but with these new upgrades.
    I will never download Fx5. 3.6 was perfect.
    Also how can I contact Fx without upgrading?

    Sorry the old Feedback page - Hendrix - used with older versions of Firefox was disabled near the end of 2010.
    In Firefox 4+ versions there's a Help > Submit Feedback... menu item which leads here: http://input.mozilla.com/en-US/feedback <br />
    But you can't submit feedback there with an older version of Firefox, currently you need Firefox 5.0 or higher.
    The decision to change the GUI was made by Mozilla collectively, not by a small group of developers or by one person. If you put your efforts toward customizing Firefox to suit your tastes, it would be a lot more productive than trying to find out who to blame and where to complain about the changes made to Firefox. Geez dude, it ain't the end of the world. It's only a web browser, which can be easily modified to make it look like you thing it should look.

  • When listening to Fireworks by Katie Perry the base notes sound raspy and distorted even though the eq is set to flat and have tried 2 studio monitor headphones.  Has anyone run across this and how did you fix it?

    When listening to Fireworks by Katie Perry the base notes Sound raspy and distorted even though th eq is set to flat.  I have tried 2 studio monitor headphones when listening and the raspy sound appears with both.  The distorted sound from the downloaded song from itunes doesn't show up when listening to it on the computer. No other songs that have been downloaded from CDs onto my ipod classic seem to have this problem.  Has anyone else run across this and how did you fix it?

    When listening to Fireworks by Katie Perry the base notes Sound raspy and distorted even though th eq is set to flat.  I have tried 2 studio monitor headphones when listening and the raspy sound appears with both.  The distorted sound from the downloaded song from itunes doesn't show up when listening to it on the computer. No other songs that have been downloaded from CDs onto my ipod classic seem to have this problem.  Has anyone else run across this and how did you fix it?

  • Why did you get rid of the track option in ALL Revel apps?

    I am a subscribed Revel user that was once happy with what Revel offered but NOT anymore.  I organize my photos inside albums by events.  Why?  Because that is the ONLY organization available from Revel without creating thousands of albums.  So why did you COMPLETELY get rid of viewing albums by track?  I can't see my tracks, or events, in albums on iOS or on the Mac (because of the new update) and definitely not on the web.  What's up?  When will this be coming back?  Every update that has come on Revel has been a HUGE disappoint, lets not even mention the failing to update fiasco.  I am ready to switch applications and void ALL of the work I have done putting ALL my photos into Revel.  Help me out here please.  Somebody please get back to me and let me know what to expect or change or if I do need to be looking somewhere else for better more reliable photo storage.

    What I am actually refering to is the "track" view inside of the albums.  Track view exists in the "collection" option or the file drawer option on all Apple apps, iPad, iPhone, and the Mac, but the track option that once existed when looking at individual albums is no longer there on ANY device.

  • Hello, my name is Karan Taneja and i have been a loyal Apple customer. I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that. I was always happy and surprized to see Apple doing so

    Hello, my name is Karan Taneja and i have been a loyal Apple customer.
    I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
    I was always happy and surprized to see Apple doing so good to its customers.
    Unfortunately, i experienced some thing really unprofessional and different this time.
    It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
    After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
    It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
    lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
    current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
    Next day i took the iphone to Apple service centre at Saket which was closed.
    Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
    i had to go to work on odd timings.
    I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
    the other service centre and was informed about Saket's service centre already been shut down.
    There was no hoarding/ banner any kind of intimation for the customers.
    Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
    20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
    I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
    but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
    who will be able to help me in that case and gave me the toll free number.
    i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
    summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
    case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
    but finally i left with no hope from Apple .
    I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
    me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
    submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
    conditions all around i thought of visiting the service centre next day.
    On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
    who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
    I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
    my iphone.
    My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
    It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
    back very shortly.
    I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
    Similar discussion was held with Mr.Mohamed Azharuddin K.
    I knew by the time i will reach the service centre would again close.
    He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
    On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
    to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
    was received in dead condition and he only conveyed to other authorities that the cable had fault .
    I finally dont know what to do and came back with the new cable.
    I just visited my time, petrol and parking charges in getting the cable replaced.
    If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
    More than a weeks torture.
    Is that the way apple compensates for its fault ????????????????
    I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • I can't connect to iTunes. I think it might be and issue with McAfee Security Center. Has anyone had this problem? If so, how did you fix it?

    I can't connect to iTunes. I think it might be an issue with McAfee Security Center - not sure. I am getting an error code of -42408. (Don't know what that means...) Has anyone had this problem? If so, how did you fix it?

    Having the same issue after downloading the lastest version of itunes. Apple is going to lose me as a customer, if this keeps up with their software updates. They never seem to work.
    Really, they should want me to be able to access their store. That's money out of their pocket. 
    Honestly, I don't know why Apple doesn't have a techie monitering their support threads trying to help fix issues.
    I don't have McAffee, so that wouldn't be my issue. I guess, I'll keep checking back to see if anyone has figured anything out.
    I can't seem to sync my ipad, now either. Ebay is sounding really good.

  • TS3992 Why did it say " Backup could not be completed"? Was it because it estimated it would take 3 hours to do the backup and it was timed out?

    Why did it say "Backup could not be completed"? Was it because it estimated the backup would take 3 hours and it timed out?

    Welcome to the Apple Community.
    First check that your device is correctly connected to the wifi/internet (settings > wifi)
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
    More about iCloud v iTunes Back Up

  • I installed the new version of iTunes today. It's 12.1.1. After completing the installation, including restarting my computer, I was no longer able to use Windows Internet Explorer. Has anybody else experienced this? If so, how did you fix Explorer?

    I installed the new version of iTunes today. It's 12.1.1. After completing the installation, including restarting my computer, I was no longer able to use Windows Internet Explorer. Has anybody else experienced this? If so, how did you fix Explorer? I was using Explorer 11 and Windows 7, installed on an HP Pavilion g series

    Never heard of that being caused by installing iTunes. Try asking on a Windows forum. This isn't a problem with iTunes or any other Apple product. If you believe it is, uninstall iTunes. If the problem persists, you'll have to seek advice on a Windows forum or contact Microsoft for support.

  • Why did you remove The option to disable Java scripts?

    Everyone knows malware always comes through java scripts. So why did you remove the option to turn it off ? Why the false saftey excuse? (duckspeak) This makes no sense. Alot of people also get errors and have slower speed with some pages so they disable it. I understand there is plugins available to block scripts but they never work 100%. It just really really seems strange that a browser that was built on the idea of safety, security and trust has now suddenly removed a item that makes users less safe, Under the guise of safety. (doublespeak)
    I will no longer use Firefox ever again unless you put this option back.

    Also note that the option is available in...
    '''<h1>about:config</h1>'''
    # In the address bar, type "about:config" (with no quotes), and press Enter.
    # Click "I'll be careful, I promise"
    # In the search bar, search for "javascript.enabled" (with no quotes).
    # Right click the result named "javascript.enabled" and click "Toggle". JavaScript is now disabled.
    To Re-enable JavaScript, repeat these steps.
    '''<h1>Add-ons</h1>'''
    You can alternatively install an add-on that lets you disable JavaScript, such as
    *[https://addons.mozilla.org/firefox/addon/noscript/ No-Script] (to disable JavaScript on a per page basis, as required)
    *[https://addons.mozilla.org/firefox/addon/quickjava/ QuickJava] (to easily disable and enable JavaScript, automatic loading of images, and other content)
    *[https://addons.mozilla.org/firefox/addon/settingsanity/ SettingSanity] (adds back JavaScript options, including Advanced JavaScript Settings, as well as options for loading images and showing the Tab Bar)
    Im also not sure how you are a computer expert and dont even know the difference between Java and Javascript. Its pathetic that you dont know that Java is the most insecure thing, not Javascript, get your facts straight before bashing a correct answer and "Java Scripts" were not removed, but moved.

Maybe you are looking for

  • How to populate COPA fields for GL posting using BAPI_ACC_DOCUMENT_POST

    Hi All, I am posting documents in FB50 using BAPI_ACC_DOCUMENT_POST. I have a requirement to post the documents with profitability segment parameters as well. Should I use EXTENSION1 table to pass COPA updates and implement BTE to achieve it? Can any

  • Linked Image Swap & Enlarge on Hover/Mouseover

    I have 4 linked images that need to change and grow on hover/mouseover. Originally we just wanted the images to change so I used Dreamweaver to add the rollover functionality (<img src="images/yourpic.jpg" onmouseover="this.src='images/yourpic2.jpg';

  • Clustering the Zones in Solaris Server

    Hi, I am trying to bring my two local zones in my Sparc server into a cluster. Here is my server details .. GLOBAL ZONE DETAILS: bash-3.00# uname -a SunOS nitappsun03 5.10 Generic_118822-25 sun4u sparc SUNW,Sun-Fire-V240 bash-3.00# Local Zone details

  • JSTL-IF with more variables

    Sorry for my noob-question and my bad english, but anyways here is my question: First of all: My JSP-Site gets a lot of params which have equal suffixes but are different in the last letter, e.g. param_1 , param_2 , param_3 Then let's have a look on

  • So what are all the names in /net

    I have ipv6 ipv4 and back to my mac enabled. out of curiosity I did an 'ls' in a terminal session of the /net directory at the root level. what the heck are all those names? they appear to be dns or host entries. I also use a hosts file full of 'bad'