Apple ID disabled? Now won't enable?
So, I've had this problem for about a year now. my credit card expired, or atleast that is what I was told, and suddenly I could no longer update my apps, sign into itunes because of it being disabled, and overall having an awful to god time. The store kept telling me that I needed to update my billing information because I needed to update apps. Well recently, I just got a new credit card. I've been doing everything in changing my payment. For some reason, no matter how hard I try, it still won't let me update anything. I've heard about deleting the account and recreating it. I've heard about hanging passwords and such. Everything I try, however, is an ultimate fail and frankly? I've been getting annoyed. Is there anything, aside from contacting the apple store itself and complaining? Or, am I doing something wrong here?
A couple of things to check first before I offer suggestions:
- this is a true credit card you're attempting to use, yes?
- this card was issued by a bank in the country whose iTunes Store you are using, and has its billing address there as well?
If both of those are true, and you're certain you're entering in the billing information exactly as it is on your credit card statement, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store and request assistant (I'd suggest you do so politely, not just as a complaint).
Regard
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Take it to an Apple Store. Take proof of purchase with you.
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HT5622 my apple id disable how can be enabled ?
my apple id disable how can be enabled ?
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form. -
I'm keep getting the message "Apple ID disabled", how can i enable my ID?
I'm keep getting the message "Apple ID disabled", how can i enable my ID?
Read: http://support.apple.com/kb/ts2446
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aloha. i just purchased an ipad for my husband. it asked me to a set up an apple id for it. i already had one under my name, and so connected it to that. however, when i tried to download a software for him, it said 'apple id disabled'. how do i reactivate the apple id? since this happened, i have opened an apple id under his own name/password now. my problem is getting the ipad to let me change or activate the apple id (either of them)..help!!! i have the ipad retina..not sure if that is 1 or 2? and don't know what operating system. where would i find that info?? it's not on the box, and the ipad came with no instructions, although i did download some, not sure if apply to this ipad..soo confusing, but trying
From the information that you have provided, it sounds like your Apple ID has been disabled. You can read this to see how you can troubleshoot that issue.
Apple ID is Disabled - Apple Club - Google Sites
You can try signing out of your ID on the iPad and sign in with his ID and see if that works.
Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. Then sign in with your husband's newly created ID. -
'Apple ID Disabled' - how to re-enable?
I can login alright to my Apple ID but when I try purchase something a popup appears saying 'Apple ID Disabled'. Strange as I can keep using the Apple ID but can't make purchases off the store. Is there any way to fix this? I've been onto support but they point me back here to the forums.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
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My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...
You need to contact itunes support.
http://www.apple.com/support/contact/
There is NO telephone support for itunes. Use the link above. -
I FORGOT MY IPAD4(wifi) password and it got disabled now how can i recover it?? By the way the wifi is of and the location services and find my ipad are enabled now what can i do to recover it???? PLZ HELP!!!
Entering your Wifi password will not - unless I'm missing something completely - disable your iPad. The only thing which will disable your iPad that I'm aware of is entering your passcode for iPad incorrectly multiple times.
If this is the case then please see: http://support.apple.com/kb/HT1212
If you have forgotten your password for your router the WPA or WPA2 key as it's also known as they you will need to log in to your Router and setup a new WPA(2) key.
Regards,
Steve -
I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?
Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
(110829) -
I replaced my HD in my iMac, now my Apple TV (gen 1) won't sync with iTunes, it does not even show up in the device section of iTunes. I turned on sharing in iTunes now my Apple TV shows up in iTunes device section and when I click on it iTunes shows me a streaming sync page as if my Apple TV were a gen 2 unit. ITunes wants to stream everything to my Apple TV. I no longer can manually sync my iTunes with my Apple TV. In the Apple TV menu when I select computers Apple TV shows me my old hard drive with a lock next to it, when I click on it I get a warning that if I continue I will erase the entire Apple TV. Do I need to erase the AppleTV and start from an emty Apple TV HD?
you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
before you can add the "new" computer as a sync computer
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I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"
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I set up a new airport time capsule. Most devices connected fine however now my apple tv 2nd gen won't work. I turn it on and it searches for time and date but goes no further. I can't by pass it either. Any suggestions?
I can't by pass it either. Any suggestions?
Does that mean you cannot move it to the TC and plug in by ethernet? What does bypass mean?
I would still move it closer to the TC.. and just trial it there. Range on some AC models for 2.4ghz is worse than old one. For some people.
Another thing to try is fixed wireless channels.. one of the very few options still available in the AC model.. lock the 2.4ghz to 11, 6, 1 .. try it in that order. -
Hi, I've just appear to have deleted my iphone and now all I'm getting is the Apple icon.
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Then you can restore your phone: http://support.apple.com/kb/HT1414 -
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