Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account!
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I have bought an iPhone4 and to be able to use it for the first time I connected into a friends' itunes. Now when I want to buy itunes stuff on the phone it asks me her password. How can I set up again my itunes account?
Now I also have a macbook where I can sync my iphone but it doesn't allow mefirst of all only sync it with 1 computers itune account
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Hey guys, i get the message "Your Apple ID was deaktivated" I have changed my password and the pay method too but nothing happens
After resetting your password have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
How can I reset my security questions?
Hello Cutty35loca,
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Also find the below link :
http://support.apple.com/kb/ht5312
Hope this helps you -
I am in costa rica, but i make me a new apple id of U.S.A. but when i want to download an application it appears a message that says imposible to connect to itunes store, and i have wi- fi, what can i do? PLEASE HELP
Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP
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HT5622 I change my Apple I'd, but when I want to buy or download my old AppleI'd appears
I change my Apple I'd on IPad, but when I want to buy or download my old Aplle I'd appears
You need to sign out of all services which are signed in with the old ID. Then you will have to delete all the old apps and re-download/re-purchase under your new ID.
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hi everyone,
I am italian, and i always used an italian sim card and and an italian appleID. recently I bought a UK sim card, because I moved in the UK. The problem is that I would like to have access and buy new apps from the UK store, but my apple ID is valid only for the Italian store. I prefer to avoid the creation of a new account for a lot of reason that are not related to this post. Do you have any ideas?
thanks in advance for your help.
regards
MicheleNope. You can only have one credit card attached to an account at a time. Its not that big of a deal to use two accounts, users do this all the time. Create the second account(UK Account) in iTunes on your computer...sign out of your Italian account first. Then authorize your computer for this new account: Store>Authorize this computer. Then sync your phone. Now, to switch accounts on your phone: Settings>Store...tap the ID shown...sign out...then sign back in with the ID you want to use.
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I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?
Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden -
I am in Costa Rica, but i make me a new id of apple of U.S.A. for have more applications, but when i try to download an app it appears a message that says imposible to connect to itunes store, what can i do?
Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP
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please help
what must i do.
when i wnat to download a free game on my iphone itsays "your apple ID has been disabled"For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I had removed a pop up ad from my email inbox page and tried to do the same to another one on the opposite side of the page. I think this ad was not a pop up but part of the inbox page. As I did to the pop up ad, I right clicked on it, and then clicked on 'View Page Info'. I then went to the 'Permissions' window where there were 7 categories, all with the 'use default' option checked. I unchecked all of them and checked 'Blocked' for all 7.
As soon as I closed the window, I was thrown out of my inbox and was sent back to the log-in page for my email. When I went to log back in, I was unable to. I am stuck on the log-in page and it won't let me access my inbox. I called RCN, my provider, who was able to get in right away. I then used my Internet Explorer browser and was able to get into my email inbox perfectly fine. The 'tech' at rcn said it has something to do with Mozilla and tried to get me to reset it but warned me that I will lose all settings. I am hesitant to do that and I would so appreciate you fine folks at Mozilla to tell me what happened and how to fix it.
Thank you.You can undo your permission changes. Probably the most relevant one is cookies. Try one or both of these methods:
(1) Page Info > Permissions tab
While viewing a page on the site:
* right-click and choose View Page Info > Permissions
* Alt+t (open the classic Tools menu) > Page Info > Permissions
(2) about:permissions
In a new tab, type or paste '''about:permissions''' and press Enter. Allow a few moments for the list on the left to populate, as this information needs to be extracted from a database.
Then type or paste ''rcn''' in the search box above the list to filter it to the most relevant domains. When you highlight a domain, you can adjust its permissions in the right pane.
Any luck? -
how can I reset my rescue email?
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I can't do much on the iPod without help. If you have any suggestions, please let me know
Have you checked you junk mailbox?
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I had 10$ in my apple id and I bought two other 10$ itunes gift card when I reedeemed them I've got 30$ in my account but when I wanted to purchase 19.99$ from clash of clans game it said you don't have enough credit when I cheked my account credit there was only 3.31$ left and there was no gems in my game.
What happend to this 26.69$?I'm sure i didnt bought anything else.Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Jakarta, 05th September 2012
Subject : Can't buy the gold in crime city HD.
To whom may concern :
My name is Mr. Gunawan, now I was playing crime city hd, and I have buy 2 times gold in that game, using the same creadit card.
but when I want to buy the third times, can't it's said "Please contact itunes support to complete this transaction"
so I was think may be something wrong with my credit card, and I direct call my credit card to check to make sure that I still have limit,
according to my credit card customer service, everthing is ok, nothing wrong with my payment, the limit is more that enough for the next transaction.
I try to buy it again, but still can't and it's said "Please contact itunes support to complete this transaction"
pls kindly advise. So I can keep continue playing playing crime city hd.
Best regards,
Gunawan
<Personal Info Edited By Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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