Apple logo and spinning wheel after hard drive replacement and restore

Hi, need some help!
I replaced my hard drive at the weekend in a mid 2010 MacBook Pro with a Samsung/Seagate 1TB 2.5 inch 5400RPM SATA II Hard Disk Drive. The install of the hardware went fine, and the computer recognised it no problem. I went through the process of formatting which again went ok, then I moved on to the restore of the old image from my time machine.
After the 4 hours or so it said restore successful and a restart was required - after the restart I am presented with the apple logo and spinning wheel and can make no progress beyond this point.
I have tried 3 restores now - all of which were 'successful' and have the same issue. I have checked the disk using the repair tool and there are no recoded issues so I'm at a loss.
Can anyone help!!
Thanks in advance

Hey andrew1878,
Thanks for the question. I understand that you are experiencing issues with your MacBook not loading up past the Apple Logo and spinning gear. The following resource may provide a solution:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Thanks,
Matt M.

Similar Messages

I Mac won't start -- we get apple logo with spinning wheel, question mark that disappears and then a blank blue screen

My daughter's old I Mac won't start. It is not backed up. We want to get some things off of it if we can.
When we turn it on, we get the Apple logo with spinning wheel for awhile, then a question mark briefly and then a sky blue blank screen. Is there any hope of getting this to work? This computer is out of warranty. Does it seem that if we reinstall the Operating System we might find old data?

First try restarting with the original install disc an run Disk Utility to repair the drive. If you have to re install the OS make sure you select archive and install or else everything will be lost.

Help - Cant use CS3 after Hard Drive replaced and software had to be reinstalled

My iMac needed a new Hard Drive so had this replaced by licensed Apple repairer. All software was lost and was told to reinstall CS3 which I did successfully. I have the original CD's. Serial number accepted. When I opened up Illustrator, Photoshop or indesign I get a message saying I am trying to upgrade ( which I am not) and that I need to choose the version premium 1 or 2 or standard 1 or 2. I chose standard 1. The am asked to put serial number in again then hit enter button. It comes up with an "x" saying I cannot access or upgrade. I then can't go forward or do anything except click back button or quit. Please can anyone help?? I tried calling Australian customer support but CS is not supported by phone which is very frustrating.
Thanks.
Daniel.

Purdy123 did you migrate or transfer over your applications from the other drive? If so then this is likely causing your current error. Please run the available uninstallers located in the Applications/Utilities/Adobe Installers folder. Once you have done this then please also use the CC Cleaner Tool to ensure complete removal. You can find instructions and the download at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
Once you have completed the removal process you should then be able to reinstall the software successfully. If you need a fresh copy of the installation files then you can download them from Download CS3 products.

Restoring picture and movie files after hard drive failure and repair

I need some help restoring photo/movie files from my external hard drives after my iBook was repaired following a storm. I have backups hidden all over my external hard drives. I have unburned burn folders that may have pictures on them. I was using iPhoto from iLife 05 and iLife 08, and Kodak Easy Share. I have searched on spotlight using ".jpg", "pics", and ".mov" and titles of various images, but I am still missing images that I am fairly sure I duplicated to external hard drives. Any ideas for searching?

Thanks, I just downloaded EasyFind. I ran an initial search and it looked very effective. I will have to manually check the search results to see if it is getting any files I haven't already been able to find.

Need new Windows 8.1 activation key after hard drive replacement and system recovery

I am new to this board but a very long time ThinkPad user.
Bought a new T540p and the hard drive failed within five days of receipt; Lenovo sent me a new drive, recovery disks, machine is fully restored. With a new hard drive, the machine's "finger print" no longer matches the original Microsoft OEM activation. I have been on the phone with Lenovo six times and they promise to send me a new activation code, they have transferred me to Microsoft twice (they actually tried to help but concluded it was an OEM copy so they couldn't do anything). Still no activation code and I really can't finish building out this machine. Short of sending the machine back to Lenovo, is there a way to legimately get this valid OEM license activated? How do you get a new activation code from Lenovo? I was transferred back and forth between hardware and software support three times. I searched the forum but did not see this problem exactly.
Thank you for you help.

@2014anonon...
Good day and welcome to the community.
On an outside chance of an embedded key / recovery dvd version (pro vs std) mismatch, please have a look at the first screen of your UEFI / BIOS. What value do you see listed as the Preinstalled OS License? Whether it's defined as Std or Pro in UEFI / BIOS, it should match the type of W8 Genuine sticker on the bottom of your machine. Then check the labeling of the recovery DVDs you received from Lenovo to compare.
Please let us know what you find.
Regards.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

My iMac wouldn't load past the Apple Logo or Spinning wheel. Not it is stuck on the OSX Utilities page?!?!

Hi,
I have a 2010 iMac.
I have had not one problem with my mac since getting it as a gift, yet since I updated to the newest update. 10.8.2 or something along this, my Mac began to work really slow, and all of a sudden it should down today.
I tried to turn it back on and it was stuck on the white screen with the apple logo, the spinning wheel and occasionally the loading bar underneath.
I have used many forums including this, to try and find a solution. I finally got on to the OSX Utilities page, however, i can't wipe my hard drive clean, can't uninstall my operating system.
It's basically stuck on this page.
I'm a complete novice with Macs really, its used mostly for University work and research.
thanks :/

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. Might also apply to new machines the first 90 days. BTW, the AppleCare Protection Plan's the best insurance policy available for desktop machines. Get it if you don't have it before contacting Apple.
Fixing the locked disk w/Mountain Lion installed is something they should be able to rectify.

I used utilities to source my 10.6 snow leopard install disc to my main hardrive, and now when I turn on my computer the apple with the spinning wheel stays on the screen and stuck like that. How do I fix it Help please. I already tried all the commands

I used utilities to source my 10.6 snow leopard install disc to my main hardrive, and now when I turn on my computer the apple with the spinning wheel stays on the screen and stuck like that. How do I fix it Help please. I already tried all the commands such as Command R, Holding down the Option key, C and holding down shift at the start up but nothing happens.
initialy All I was trying to do was downgrade 10.7 to 10.6 .

You have to consider the possibility the hard drive may be dying. If your data isn't backed up, try one of the tools below:
https://discussions.apple.com/docs/DOC-1689
Once you are sure your data is backed up, we can examine other possibilities. In the meantime call AppleCare for your original installation DVDs. You may need them.

I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad.

I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad, and my macBook is connected to the internet.

Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance. All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.

I had my hard drive replaced and since my Time Machine backups say failed

I had my hard drive replace and since my Time Capsule backups are failing. The exact message is:
The backup was not performed because an error occurred while copying files to the backup disk.
The problem may be temporary. Try again later to back up. If the problem persists, use disk utility to repair your backup disk.

No, replacing your hard drive has nothing to do with it. There is a problem with your backup drive. As far as Time Machine is concerned replacing a drive is no different than buying a new computer. Time Machine will need to make a brand new backup from scratch.
If you have a large enough backup drive this may not be a problem. Otherwise, you may not have sufficient space to maintain a new backup and keep the old one. So, I would suggest under the circumstances that you erase your backup drive, then start a new Time Machine backup from scratch.
Drive Erase
1. Open Disk Utility in your Utilities folder.
2. After Disk Utility loads select the volume you wish to format from the left side list. Click on the Erase tab in the Disk Utility main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
For additional help with Time Machine: Visit Pondini's Time Machine FAQ for help with all things Time Machine.

Decrypt and Copy DVDs to Hard Drive easily and fast

Summary:DVD43 can’t work well on your Windows 8/7/XP/Vista
((64-bit)? Today we’ll look at drop dead simple method to decrypt and
copy DVDs with the best DVD43 alternative, so you can easily copy DVD
movies to your hard drive.
Have you ever wanted to make backup copies of your DVDs? DVD43 is a
very popular free DVD decrypter to help you decrypt DVDs on the fly so
that your DVD copy program can read DVD discs. Although DVD43 plug-in
have been released to bring wide compatibility with Windows 64 bits,
most DVD copy programs don't yet support decrypter plug-ins. Plus, DVD43
can't deal with the new DVD copy protection for its relatively slow
update. Therefore, in order to backup DVD effortlessly, you’d better to
find a DVD43 alternative to copy DVD movies on Windows(Windows 8) included.
In my view, a good alternative to DVD43 should be able to backup DVD
with high quality and supports various DVD disc types to suite your
needs. Here Brorsoft DVD Ripper
is highly recommend to you. With it, you can decrypt, copy your
protected DVD in Windows within a few simple clicks. Besides removing
DVD copy protection, you can copy DVD movies to hard drive with original
DVD structure or just backup the main movie as you want. What’s more,
it also enables user to rip and convert DVD to a wide variety of video
formats like MP4, MOV, M4V, MP4, WMV, AVI, MPG, FLV, MKV, etc for
different use. If you're looking for DVD43 alternative for Mac, please turn to DVD Ripper for Mac.
[How-to] Rip/Copy DVDs with Best DVD43 Alternative:
Step 1. Load DVD info > Insert a source DVD in optical drive. Install and launch the excellent
alternative tool for DVD43.
Click disc button to load DVD movies. You can select subtitles and
audio track (English, French, German, Spanish…) for each chapter. Forced
subtitles can be attained, too.
Step 2. Copy/backup your DVDs
Option A - "Full Disc Copy" without anything loss
Click quick button "Copy the entire disc" to starts copying disney DVD disc to hard drive maintaining the original structures.
Option B - Directly Copy DVD main movie only
P.S. If you want to encode your DVD media to a playable,
editable format, just click the Format bar and choose your desired
format from the drop-down list. Various output formats like MP4, MOV,
MKV, FLV, WMV, AVI, etc. are provided. Moreover, kinds of presets for
portable devices and video editing software like iPhone, iPad, iPod,
iMovie, Final Cut Pro, Samsung, HTC, Motorola, etc. are provided to help
you get videos with optimized settings to best fit your devices or
software.
Step 3. Start to rip and backup DVD on Windows > Click
“Convert” button to start converting, copying DVD movies using the
alternative to DVD43. When the conversion complete, you can get the
converted videos and store, play, edit and share them anywhere you like.
Editors' note: With decent decrypting capability, high
quality video output and considerate backup solution and specific format
templates for versatile PMP devices (iPad, iPhone, Apple TV, Xbox, PS3,
Android tablets and phones, etc), Brorsoft DVD Ripper ranks top on the
DVD ripping application list. Meanwhile Brorsoft provides excellent
customer support service, including lifetime free upgrade of product and
technical support. Users can contact the support staff via email for
help and suggestion.
Source:Get the Best DVD43 Alternative to copy DVD movies
[quote] androidiosconvertertips.altervista.org/blog/alternative-for-dvd43-decrypt-and-copy-dvds-to-hard-drive-easily-and-fast/ [/quote]

What you want to do is select the files you want to move then go File>Relocate Masters. Your images will then be referenced to a location you select. Aperture will still continue to manage the images, but the external hard drive must be connected if you want to make adjustments. Aperture will retain Metadata and any adjustment information. Your original images will stay unmodified on your external drive.
Jeff

HT1338 I have an I Mac from 2006 and I recently had the hard drive replace and now I'm trying to connect my HP Offiejet J5750 and it does not work.

I have an I Mac from 2006 and I recently had the hard drive replaced and I'm trying to connect my HP Officejet J5750 and I'm having trouble doing so. Please advise.

Hey chukrking,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides relevant troubleshooting information for your issue:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

I just had the seagate hard drive replaced and the fan is running loud

I just had the seagate hard drive replaced and the fan is running loud

Is your iMac a late 2009 or newer model? Did Apple do the replacement or someone else? There is a documented issue where Apple changed the hard drive heat sensor from outside the drive to inside. If you install a replacement hard drive in a late 2009 or newer iMac that's not an Apple-sourced drive, two things happen ... the fan runs like crazy and the Apple hardware test doesn't work properly.
You can read these OWCS blogs here and here on it.

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and got my bookmarks on my new computer. I can't see any way to do this!

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and get my bookmarks on my new computer. I can't see any way to do this!
Help please

To build on the second option provided by The Edmeister make sure that you have your Sync Key, if this is not the case Firefox Sync will not help you (data is encrypted with that Key).
Finally, if the last sync happened long time ago, it may be the case that your data is not on the servers anymore. Firefox Syn wasn't designed as a back up service.

HT201250 Circle and cross through iTunes icon afte the seagate hard drive replaced and restored data from time machine backup.

Circle and cross through iTunes icon: had the seagate hard drive replaced and restored data from time machine backup. Why does the iTunes icon have a circle and cross through it? As though incomplete? tried everything and still Circle and cross through iTunes icon.

No it isn't something you'd find on the computer, it has to be custom installed from the 10.6 installer disc or Software Update if it wasn't before. It allows you to use older PowerPC applications on your Mac. On the other hand double check the version of iTunes you have does not require 10.7 minimum either.

I have just had my hard drive replaced and now I can.t find Air Port to get wi fi

I have just had my hard drive replaced and now I can't find Air Port for my wi fi

Go to your Applications folder>Utilities>AirportUtility.app>and there set up your Airport service. Then return to your Applications folder>Sytem Preferences>Network> and there turn on the WiFi on your iMac.
Hope this helps

Apple logo and spinning wheel after hard drive replacement and restore

Similar Messages

Maybe you are looking for