Apple Mail replies to all on Listervs no matter what

I work for an organization that is having a little trouble with our Listserv. This problem is only with people with use mail through Apple, and there is no correlation between the operating systems that they use. When they get an email from the Listserv a user will go to reply directly to one person, however they end up replying to the whole Listserv no matter what. In the "to" field it will show what appears to them as the correct email, but it is actually going to our entire Listserv.  We currently have tech working on this from our end, but in the meantime does anyone have any ideas on what could be causing this? Is there a setting that needs to change on the users email accounts?
Thank you in advance!

Sorry folks! I figured it out: There's a toggle button on the left side that silences the ringer...I "unsilenced" it and now the ringer works again!

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  • My apple mail keeps crashing all of the sudden.

    Hi,
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    Process:   
    Mail [212]
    Path:       
    /Applications/Mail.app/Contents/MacOS/Mail
    Identifier: 
    com.apple.mail
    Version:   
    3.6 (936)
    Build Info: 
    Mail-9360000~1
    Code Type: 
    X86 (Native)
    Parent Process:  launchd [80]
    Interval Since Last Report:     
    90342 sec
    Crashes Since Last Report:     
    8
    Per-App Interval Since Last Report:  597 sec
    Per-App Crashes Since Last Report:   8
    Date/Time: 
    2012-12-12 13:47:16.787 -0500
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    Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  67A98504-2813-40CB-BBC1-547B98C39F87
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0
    Application Specific Information:
    -[IMAPAccount fetchSynchronouslyIsAuto:]
    -[IMAPGateway _allowClientOperationThrough:]
    -[IMAPAccount _synchronizeAccountWithServerWithUserInput:]
    Thread 0 Crashed:
    0   libSystem.B.dylib       
    0xffff07c7 __memcpy + 39 (cpu_capabilities.h:246)
    1   libobjc.A.dylib         
    0x91ffdf3a fixupSelectorsInMethodList + 99
    2   libobjc.A.dylib         
    0x91fff222 _class_getMethodNoSuper + 150
    3   libobjc.A.dylib         
    0x91ff529e _class_lookupMethodAndLoadCache + 182
    4   libobjc.A.dylib         
    0x920056d6 objc_msgSend + 102
    5   libobjc.A.dylib         
    0x91ff5239 _class_lookupMethodAndLoadCache + 81
    6   libobjc.A.dylib         
    0x920056d6 objc_msgSend + 102
    7   com.apple.CoreFoundation 
    0x945350e1 __CFStringChangeSizeMultiple + 1985
    8   com.apple.CoreFoundation 
    0x945357f6 __CFStringAppendBytes + 758
    9   com.apple.CoreFoundation 
    0x9453e99c _CFStringAppendFormatAndArgumentsAux + 2220
    10  com.apple.CoreFoundation 
    0x945403a8 _CFStringCreateWithFormatAndArgumentsAux + 120
    11  com.apple.Foundation     
    0x90cba8f6 -[NSPlaceholderString initWithFormat:locale:arguments:] + 86
    12  com.apple.Foundation     
    0x90cba888 +[NSString stringWithFormat:] + 88
    13  com.apple.CoreFoundation 
    0x94599c28 +[NSObject allocWithZone:] + 216
    14  com.apple.CoreFoundation 
    0x94599b4a +[NSObject alloc] + 42
    15  com.apple.CoreFoundation 
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    16  com.apple.CalendarStore 
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    17  com.apple.CalendarStore 
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    18  com.apple.CalendarStore 
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    19  com.apple.CoreFoundation 
    0x9458b009 -[NSMutableArray removeObject:range:identical:] + 425
    20  com.apple.CoreFoundation 
    0x9458b4c0 -[NSMutableArray removeObject:] + 96
    21  com.apple.CalendarStore 
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    22  com.apple.CalendarStore 
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    23  com.apple.MessageFramework
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    24  com.apple.MessageFramework
    0x003bc6af -[CalendarStoreInterchange saveToDo:] + 187
    25  com.apple.MessageFramework
    0x003b6640 -[MetadataManager(ToDoManagerInternal) updateToDosInCalendarStore:] + 299
    26  com.apple.MessageFramework
    0x003b4b84 -[MetadataManager(ToDoManagerInternal) processPendingCommits:] + 480
    27  com.apple.Foundation     
    0x90cea483 __NSFireTimer + 147
    28  com.apple.CoreFoundation 
    0x945198f5 CFRunLoopRunSpecific + 4469
    29  com.apple.CoreFoundation 
    0x94519aa8 CFRunLoopRunInMode + 88
    30  com.apple.HIToolbox     
    0x962c12ac RunCurrentEventLoopInMode + 283
    31  com.apple.HIToolbox     
    0x962c10c5 ReceiveNextEventCommon + 374
    32  com.apple.HIToolbox     
    0x962c0f39 BlockUntilNextEventMatchingListInMode + 106
    33  com.apple.AppKit         
    0x94d9f6d5 _DPSNextEvent + 657
    34  com.apple.AppKit         
    0x94d9ef88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    35  com.apple.AppKit         
    0x94d97f9f -[NSApplication run] + 795
    36  com.apple.AppKit         
    0x94d651d8 NSApplicationMain + 574
    37  com.apple.mail           
    0x000fc0b2 0x1000 + 1028274
    Thread 1:
    0   libSystem.B.dylib       
    0x9089934e __semwait_signal + 10
    1   libSystem.B.dylib       
    0x908c3ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore 
    0x923e57ff ***::TCMalloc_PageHeap::scavengerThread() + 175
    3   com.apple.JavaScriptCore 
    0x923e5b1f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
    4   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    5   libSystem.B.dylib       
    0x908c2f12 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib       
    0x90892166 mach_msg_trap + 10
    1   libSystem.B.dylib       
    0x9089995c mach_msg + 72
    2   com.apple.CoreFoundation 
    0x94518e7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation 
    0x94519aa8 CFRunLoopRunInMode + 88
    4   com.apple.Foundation     
    0x90cea3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
    5   com.apple.Foundation     
    0x90cf64f4 -[NSRunLoop(NSRunLoop) run] + 84
    6   com.apple.MessageFramework
    0x003d8dc5 -[RSSInterchange _runManager] + 2140
    7   com.apple.Foundation     
    0x90cb5dfd -[NSThread main] + 45
    8   com.apple.Foundation     
    0x90cb59a4 __NSThread__main__ + 308
    9   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    10  libSystem.B.dylib       
    0x908c2f12 thread_start + 34
    Thread 3:
    0   ???                     
    0000000000 0 + 0
    Thread 4:
    0   ???                     
    0000000000 0 + 0
    Thread 5:
    0   libSystem.B.dylib       
    0x908921c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib       
    0x908c41af _pthread_cond_wait + 1244
    2   libSystem.B.dylib       
    0x908c5a33 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation     
    0x90cfbdbc -[NSCondition waitUntilDate:] + 236
    4   com.apple.Foundation     
    0x90cfbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5   com.apple.MessageFramework
    0x003dac87 -[InvocationQueue _drainQueue] + 317
    6   com.apple.Foundation     
    0x90cb5dfd -[NSThread main] + 45
    7   com.apple.Foundation     
    0x90cb59a4 __NSThread__main__ + 308
    8   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    9   libSystem.B.dylib       
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    Thread 6:
    0   libSystem.B.dylib       
    0x9089934e __semwait_signal + 10
    1   libSystem.B.dylib       
    0x908c3ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.QuartzCore     
    0x97aeaa09 fe_fragment_thread + 54
    3   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    4   libSystem.B.dylib       
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    Thread 7:
    0   libSystem.B.dylib       
    0x9089934e __semwait_signal + 10
    1   libSystem.B.dylib       
    0x908c3ccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.Foundation     
    0x90cfd932 -[NSCondition wait] + 210
    3   com.apple.Foundation     
    0x90cb627a -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 938
    4   com.apple.Foundation     
    0x90d098e8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
    5   com.apple.MessageFramework
    0x002f1ab6 -[NSThread(MainThreadAdditions) performOneway:result:withTarget:selector:] + 648
    6   com.apple.MessageFramework
    0x00367a9e -[MessageHTMLConverter _loadWebViewOnMainThreadFromData:withTextEncodingName:orFromWebArchive:] + 122
    7   com.apple.MessageFramework
    0x0036785f -[MessageHTMLConverter junkStringFromHTMLData:textEncodingName:context:] + 155
    8   com.apple.MessageFramework
    0x0035fd7e -[MimePart(StringRendering) renderString:] + 1432
    9   com.apple.MessageFramework
    0x0035f50d -[MimeBody(StringRendering) renderStringForJunk:] + 252
    10  com.apple.MessageFramework
    0x0035f3f6 -[MimeBody(StringRendering) renderString:] + 110
    11  com.apple.MessageFramework
    0x0035e92f -[Message stringValueRenderMode:updateBodyFlags:junkRecorder:] + 142
    12  com.apple.MessageFramework
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    13  com.apple.MessageFramework
    0x0035e6f3 -[JunkMailFilter junkMailLevelForMessage:junkRecorder:] + 133
    14  com.apple.MessageFramework
    0x0035e668 -[JunkMailFilter junkMailLevelForMessage:] + 49
    15  com.apple.MessageFramework
    0x00355eb6 -[MessageCriterion _evaluateJunkMailCriterion:] + 676
    16  com.apple.MessageFramework
    0x0035440f -[MessageRule doesMessageSatisfyCriteria:] + 493
    17  com.apple.MessageFramework
    0x00353fe9 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 526
    18  com.apple.MessageFramework
    0x0035321b -[MessageRouter routeMessages:fromStores:] + 1482
    19  com.apple.MessageFramework
    0x00352c0b -[MessageStore routeMessages:isUserAction:] + 157
    20  com.apple.MessageFramework
    0x00352b68 -[MessageStore routeMessages:] + 53
    21  com.apple.MessageFramework
    0x0032c8a2 -[IMAPMailboxSyncEngine _unlockIfProcessedResponsesWithMonitor:] + 5022
    22  com.apple.MessageFramework
    0x00329e0c -[IMAPMailboxSyncEngine _goWithMessages:] + 395
    23  com.apple.MessageFramework
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    24  com.apple.MessageFramework
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    25  com.apple.MessageFramework
    0x00312af4 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 71
    26  com.apple.MessageFramework
    0x00312aa7 -[LibraryIMAPStore checkNewMail] + 42
    27  com.apple.MessageFramework
    0x0043cba9 -[IMAPAccount fetchSynchronouslyIsAuto:] + 166
    28  com.apple.CoreFoundation 
    0x9459891d __invoking___ + 29
    29  com.apple.CoreFoundation 
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    30  com.apple.MessageFramework
    0x003db26c -[MonitoredInvocation invoke] + 409
    31  com.apple.MessageFramework
    0x003dae4e -[InvocationQueue _drainQueue] + 772
    32  com.apple.Foundation     
    0x90cb5dfd -[NSThread main] + 45
    33  com.apple.Foundation     
    0x90cb59a4 __NSThread__main__ + 308
    34  libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    35  libSystem.B.dylib       
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    Thread 8:
    0   libSystem.B.dylib       
    0x908921c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib       
    0x908c41af _pthread_cond_wait + 1244
    2   libSystem.B.dylib       
    0x908c5a33 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation     
    0x90cfbdbc -[NSCondition waitUntilDate:] + 236
    4   com.apple.Foundation     
    0x90cfbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5   com.apple.MessageFramework
    0x003dac87 -[InvocationQueue _drainQueue] + 317
    6   com.apple.Foundation     
    0x90cb5dfd -[NSThread main] + 45
    7   com.apple.Foundation     
    0x90cb59a4 __NSThread__main__ + 308
    8   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    9   libSystem.B.dylib       
    0x908c2f12 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib       
    0x90892166 mach_msg_trap + 10
    1   libSystem.B.dylib       
    0x9089995c mach_msg + 72
    2   com.apple.CoreFoundation 
    0x94518e7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation 
    0x94519aa8 CFRunLoopRunInMode + 88
    4   com.apple.Foundation     
    0x90cea3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
    5   com.apple.Foundation     
    0x90cf64f4 -[NSRunLoop(NSRunLoop) run] + 84
    6   com.apple.MessageFramework
    0x002fc9fd +[_NSSocket _runIOThread] + 98
    7   com.apple.Foundation     
    0x90cb5dfd -[NSThread main] + 45
    8   com.apple.Foundation     
    0x90cb59a4 __NSThread__main__ + 308
    9   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    10  libSystem.B.dylib       
    0x908c2f12 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib       
    0x908e160a select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    2   libSystem.B.dylib       
    0x908c2f12 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib       
    0x908921c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib       
    0x908c41af _pthread_cond_wait + 1244
    2   libSystem.B.dylib       
    0x908c5a33 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation     
    0x90cfbdbc -[NSCondition waitUntilDate:] + 236
    4   com.apple.MessageFramework
    0x0032212b -[IMAPClientOperationQueue waitUntilOperationIsFinished:] + 470
    5   com.apple.MessageFramework
    0x00321f0b -[IMAPGateway waitUntilClientOperationIsFinished:] + 500
    6   com.apple.MessageFramework
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    7   com.apple.MessageFramework
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    8   com.apple.MessageFramework
    0x00326585 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 200
    9   com.apple.MessageFramework
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    10  com.apple.MessageFramework
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    11  com.apple.MessageFramework
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    12  com.apple.MessageFramework
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    13  com.apple.MessageFramework
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    14  com.apple.MessageFramework
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    15  com.apple.MessageFramework
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    16  com.apple.MessageFramework
    0x002f3db7 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 143
    17  com.apple.MessageFramework
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    18  com.apple.MessageFramework
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    19  com.apple.MessageFramework
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    20  com.apple.MessageFramework
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    21  com.apple.MessageFramework
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    22  com.apple.CoreFoundation 
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    23  com.apple.CoreFoundation 
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    24  com.apple.MessageFramework
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    25  com.apple.MessageFramework
    0x003dae4e -[InvocationQueue _drainQueue] + 772
    26  com.apple.Foundation     
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    27  com.apple.Foundation     
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    28  libSystem.B.dylib       
    0x908c3055 _pthread_start + 321
    29  libSystem.B.dylib       
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    Thread 12:
    0   libSystem.B.dylib       
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    1   libSystem.B.dylib       
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    2   com.apple.CoreFoundation 
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    3   com.apple.CoreFoundation 
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    4   com.apple.MessageFramework
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    5   com.apple.MessageFramework
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    6   com.apple.MessageFramework
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    7   com.apple.MessageFramework
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    8   com.apple.MessageFramework
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    9   com.apple.MessageFramework
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    10  com.apple.MessageFramework
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    11  com.apple.MessageFramework
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    12  com.apple.MessageFramework
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    13  com.apple.MessageFramework
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    14  com.apple.MessageFramework
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    15  com.apple.MessageFramework
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    16  com.apple.MessageFramework
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    17  com.apple.CoreFoundation 
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    18  com.apple.CoreFoundation 
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    19  com.apple.MessageFramework
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    20  com.apple.MessageFramework
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    21  com.apple.Foundation     
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    23  libSystem.B.dylib       
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    24  libSystem.B.dylib       
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    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x91ffdee5  ecx: 0x00000005  edx: 0x00000014
      edi: 0x00000000  esi: 0x00578434  ebp: 0xbfffc8d8  esp: 0xbfffc8d0
       ss: 0x0000001f  efl: 0x00010202  eip: 0xffff07c7   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
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    Binary Images:
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