Apple Remote Desktop 3.3 versus 3.5

What is the difference between the versions 3.3 and 3.5.1 of Apple Remote Desktop. In terms of price, 3.3 is about $500 and 3.5 is $80. Is it worth buying 3.5 rather than 3.3. Does it have to do something with licensing?
Thanks.

There is a feature in ARD called "task server." the idea is you have a 2nd computer, running a 2nd copy of ARD. And then instead of using your computer to say, install a program onto 500 computers, you instead have the 2nd computer install the program onto 500 computers. Witch of corse, means your primary computer free to do other things.
Acroding to the ARD manual, to run a task server you need a 2nd copy of ARD running under a diffrent serial number. Considering the ARD in the App store has no Serial Number; I don't know how you would use it to be a task server, or if it would work as the primary computer.

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Is there a way to open the mic using apple remote desktop

Is there a way to open the mircophone channel using Apple Remote Desktop so I can listen on anything thats happening at my computer at home? If not is there another software that would work?
Also is there a way to use apple's software to control and watch a PC?

Is there a way to open the mircophone channel using Apple Remote Desktop so I can listen on anything thats happening at my computer at home? If not is there another software that would work?
You would have to launch software that would accept audio from the microphone and transmit it to you in some fashion. ARD does not transmit audio itself. Another remote control solution such as Timbuktu might transmit audio, so you could look into that, perhaps.
Also is there a way to use apple's software to control and watch a PC?
You can install a VNC server on the PC and ARD can then take control of the system. It can be tricky to find a VNC system that will work with ARD, though, so search this forum for "VNC" for possible options. One of the applications that support Microsoft's remote desktop architecture such as their own Remote Desktop Connection Client for Mac or iTap Mobile RDP will probably work better, though.
Regards.

Why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?

why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?

hello Dahveed, thanks for your reply, i solved it with the help of the migration assistant from another mac - now it works (but before as more info: for my new imac it was not possible to install apple remote desktop from appstore (the install-button not available, the same as installed already...) - and i don't know why...? - is it possible that the reason is the number of owned macs?)

Can't get Apple Remote Desktop to work

I cannot get apple remote desktop to recognize my lab computers. It only recognizes one in there and all the info is the same on the others. It sees them but it says they are offline when I have them all on and ready. I did an update to make sure they were up to speed. I am running ARD 3.5.2 on mine and 3.5.2 on the snow leopard macs and there are some just leopard macs in there running 3.4.
Thank you in advance.

Sorry, but no, ARD does not have a "remote printing" feature. You can use ARD to copy a file to a remote Mac and than take control of that Mac to print the document, but you cannot print directly to the remote Mac (unless someone else here knows a trick I've not discovered).
Depending on how your wife's company has things set up in their connection to the Internet, she may be able to just set up printer sharing on the work computer and print directly without needing ARD at all. A utility such as Slink may make that easier:
http://slinkware.com/
I use Slink and it works quite well.
Regards.

Apple Remote Desktop 3.7.1 lag problem

Hello,
Since updating to Apple Remote Desktop 3.7.0, I have had this problem. I just updated to 3.7.1 and the problem is still occuring.
I am using RealVNC Viewer 5.0.6 Windows 64bit on a Windows 7 machine to connect to my Mac through Apple Remote Desktop VNC.
It's tricky to describe the problem, but I'll do my best:
Remote desktop is quick and responsive (I'm using it over an internal network)... Except for the last frame of any sequence of frames. For example, if I scroll a window quickly, the intermediate frames showing the scrolling come through quickly... But the last frame that my screen settles on takes up to a full second before it comes through.
You can reproduce this problem most easily by opening up a terminal, typing a command, then pressing return. Or, press return multiple times in rapid succession: The first few returns come through fast, but the last one always comes through slow, up to a full second later.
I never had this problem before the 3.7.0 update. Any progress on fixing this issue?
Thanks,
Allen

I agree the new Remote Desktop 3.7.1 is very laggy. All my machine are up to date with patch, same issue..
Gary

How can I remotely access my computer from a different location on Apple Remote Desktop?

I downloaded Apple Remote Desktop and am trying to access our computer at our church that is in the auditorium and work on slides for ProPresenter from my office which is on a different network. The Mac Pro, which is in the auditorium, is connected to a Netgear wireless router. I would also want to be able to have access to observe and control the screen on the Mac Pro whether I am in my office or at my house. I have tried everything from going to portforward.com, followed those instructions, did port forwarding, used ipchicken.com to get my external IP and made sure that the Mac Pro had a static internal IP address and made sure the computer had access for remote management. Any help to resolve this issue would be greatly appreciated! Works fine when it is on the same wireless network, but I need access being on a different wireless network. Thanks!

Hi austinmac14,
So the steps listed bellow assume some things. They assume that the Airport Extreme Router your configuring is connected directly to the internet connection. And that the Airport Extreme is the only router between your computers and the internet.
That means we're talking about say a DSL modem plugged directly into the Airport Extreme, or a cable modem. in ether case, this assumes that said modem, is not acting as an internet router.
If your modem has multiple ethernet ports on it, or has a little antenna sticking out of it, then your modem is probable also a router, and these steps listed bellow will probable not work.
Also these steps are so one person, can connect to one computer at your work.
Open Airport Utility:
go to the dock
Click on the finder
go to the menu bar
Click on the "Go" menu
Chose "Utilities" from the "Go" Menu
double Click on "AirPort Utility"
Access the Base Station:
Double Click on your Airport Extreme BaseStation that is your internet connection router.
a new window should pop up with your Airport Base Station as the Window Name
Configure Static Address for the computer you want to connect to via ARD:
Click on the internet Icon from the toolbar
Click on the "DHCP" tab
For "DHCP Reservations:" Click on the "+" button
For the "Description" put "ARD"
For "Reserve Address by:" set "DHCP Client ID"
Click the "Continue" button
For "DHCP Client ID:" set "ARD"
write down the number in "IPv4" address field
Click the "Done" Button
Configure routing to ARD computer:
Click on the "Advanced" icon from the tool bar.
Click on the "Port Mapping" tab
Click on the "+" button
for "Service:" Chose "Apple Remote Desktop"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8)"
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Apple Events"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Login - SSH"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "Update" button.
wait for the Airport Extreme to update, and for your computer to reconnect to the airport extreme. (make sure you can load and browse websites.)
Configure the ARD computer to use the correct IP address:
Go to the computer you want to be able to remotely connect to
On that computer, Go to the menu bar
Chose the "Apple" menu bar
Chose "System Preferences…"
Click on the "Show All" button
Click on the "Network" icon
For the active network connection, (the connection on the left side with the green dot), click on it
Clock on the "Advanced…" button
Click on the "TCP/IP" tab
for the "DHCP Cient ID: field put "ARD".
Click the "OK" button
Click the "Apply" buttonNOTE: Under "Status" you should see "(connection name) is connected to (airport base station name) and has the IP address (IP address)." the "(IP address)" address displayed should match the IP address you wrote down in step "3. 8."
Find out what your public internet IP address is.
On the computer you wish to connect to over the internet, gotohttp://whatismyipaddress.com/
when the web page loads, you should see "IP Information:" fallow by a number like 192.168.0.1, write down what ever number it is.
At this point you should be able to connect to the computer remotely
connect to the internet from another location.
open Apple Remote Desktop
go to the file menu
chose connect to computer using ip address
set the address to the address to the IP address you wrote down for step 6. 2.
use the same password as you used to connect to the computer at work using ARD.
So here the catch. If your router gets reset... well then your going to have to configure it again. Also all the same rules you have to connect to the computer at work, also apply to connecting to the computer from over the local network. That means your computer need to be on or sleeping. And if it's sleeping it need to be configure to wake for network access.
Also some network connections change. When it comes to internet connections, some connections are static IP, while other connections are DHCP. If your connection is static... great! if it's DHCP, your address may change. If it dose.. well then your ability to connect will break. And then you'd have to do step 6 & 7 again.
Of corse there are ways around this. But that's kind of another conversation.
Some internet locations may block your ability to connect to your computer at work. This is very common at schools, and companies. Basically any place that tries to control your ability to browse the internet, may block remote access to computers; because a remote computer would completely by pass their web filter.
ALSO there is an easier option. As far as setup. There are programs designed to make remotely accessing your mac as easy as possible. For instance there is LogMeIn or Slack. With both of these programs, it's simple. make sure your computer is always on. Then install the software. Create an account with the service. And then you can connect to the computer almost any where by going to their website.
This option requires no router configuration. It handles DHCP. It's designed to work in as many locations as possible.

How can I deploy my AAMEE without Apple Remote Desktop?

Hi everyone,
I created a build for Adobe CS6 Production Premium for Mac with the serial number embedded, along with the current updates. All is well with that; however, this is the issue that I am having:
I have tried to test the build on a local machine (the computer I created the build on) and was able to install the package with no issues; however, when I try to deploy build onto a networked machine, it doesn't work.
I have read through the AAMEE Reference Guide and have read (if I am not mistaken) that for CS6, you can only deploy an AAMEE build through Apple Remote Desktop onto multiple machines. I have also read that you would need Apple Remote Desktop on all of the machines you want the build to deploy on.
If that is case, if I have read the guide correctly, what is the point of deploying the build through a network if you have to still install ARD onto all the machines you want the software one? How can you get around this to be able to deploy your AAMEE successfully onto a network on machines?
When I tried it last night on one network Mac with ARD, I received the error message for "Validating packages...". I'm not sure what that means because the build works perfectly on local machine.
Any ideas would help as far as deploying the build on a network without using ARD, or really, just a simpler alternative that works?
PLEASE HELP.
Thanks.

Hi,
You can deploy package using any of these tools - ARD, SSH, Casper suite, Absolute manage, Land desk..and may be more but we have only tried these.
We have mentioned ARD as an example, but other standard tools can be very well used for deploying package. and there is no need to have ARD installed on all machines where you want to deploy the package, but only on admin machine.
can you please let me know - which client OS are you trying to deploy the package and whether the client machine is logged or logged in? please forward install.log if you are facing the error.
thanks,
Rahul | [email protected]

If I were to purchase the Apple Remote Desktop with Unlimited licenses, would I be able to install the client software on each of there computers/laptops and have them remote desktop into the server?

I have several friends and family who are looking for a central place to access information from ( Pictures, home movies etc ). So I am considering setting up an OSX Lion Server. There are some other things I can use it for as well.
Here is my question:
If I were to purchase the Apple Remote Desktop with Unlimited licenses, would I be able to install the client software on each of there computers/laptops and have them remote desktop into the server? Or would I have to install the Admin software on each? Do they intend it to be used strictly as one admin to access many clients?
I always could set up a network drive so they can log in and just see the folders they have created with space on the server I provide them. But I want them to be able to log an and actually use it as a Remote Desktop.
Thanks,
Eric

Dave,
Thanks for the feedback. I understand that ARD is meant for Remote Administration, but I was not sure if it could be used for my purpose as well. The reason I was looking to do it this was was because I read several articles online about security and performance issues with setting up VNC and activating screen sharing. Unless I am misunderstood.
As far as people's activities on the server, mostly it is going to be used as a place for them to store their media. I will only allow own person ( Who I trust and I know wont botch the server ), to run applications. Everyone else will be restricted to uploading and downloading content to their designated account on the server as well as a community share on the server.
I appreciate your help.
Thanks,
Eric

Shutdown a remote iMac using Apple Remote Desktop and Automator action

Hi,
I have my iMac and my wife's iMac connected to the same UPS. There is only one USB connector for the UPS that notifies my iMac when its time to shutdown due to a power cut out.
Is there a way for my iMac to then send a command to my wife's iMac (which may be asleep; the iMac not my wife!) and instruct it to shutdown (forcefully)?
The Belkin UPS software enables me to launch an automator action before it shuts down my computer.
Your help would be appreciated,
Tony

Unless you already have Apple Remote Desktop, it will almost certainly be cheaper to just buy a second UPS for your wife's iMac than it will be to purchase ARD.
If you do have ARD 3 already, then it looks like it would be possible to create an Automator workflow that would select your wife's iMac and then send the Unix command "shutdown" (look at the man page for shutdown for the usage). I haven't tried doing this, though, so I can't say for sure, but it looks like it would work.

Using Leopard with iCal, Apple Remote Desktop, and Quicktime/Keynote

Hi,
I need to create the following 'synergy' or workflow or 'automation' between these softwares:
- iCal
- Apple Remote Desktop
- Quicktime/Keynote
This is the application:
Remotely controlling (ARD) and scheduling (iCal) several quicktime/keynote files for display (ie. playing full screen video but controlling which file is playing from home).
How can I integrate all softwares?
Extended application:
I would also like to know if Leopard or any Apple software has the capability to read serial (RS-232) commands. For example, I would like to know and/or be advised if a screen/monitor is turned off (regardless if the computer is properly displaying the content or not).
I look forward to your feedback.
Thanks,
LMB1980

It is if you are trying to stream it.
Users may want to stream their music into a third party program such as Ventrilo (as I do) to share their music (but not their libraries) with other listeners and speak on Ventrilo at the same time. You need two user profiles running Ventrilo at the same time, and two user profiles running iTunes.
When I roll over to User Profile #2 after setting up iTunes to stream into Vent in User Profile #1, iTunes stops playing. This is a recent change. It's annoying.
How do I change it?

Apple Remote Desktop and controlling over VPN

Hi All,
I had a question about whether something was possible and if so if someone could point me to instructions/how-to on setting it up.
I have three Macs I am administering. One is an iMac that stays in the office on the network. Two are MBP's. One is always at a remote location, the other comes in and out of the office. I work remotely administering the server and the three systems. I have the latest version of Apple Remote Desktop and obviously can access the server fine. I was wondering though if there is any way besides having the person give me their IP address every time that through the VPN I can see their system, then access it in Remote Desktop just like we are on the network together? Basically they connect to the network via VPN if they are remote and I do the same thing and then access their machine.
I hope that makes sense. I went through different parts of the guide for ARD but didn't come across a method like that described in there.
Anyone with opinions? Thoughts? Chants of I'm an idiot? haha
Thanks

Yeah for some reason I cannot get this to work right. Even if I scan the 5 VPN IP's I have setup I cannot see their machines when I am connected to the VPN. I tested it the other day by connecting one of the systems to an outside internet connection, then logged it into the VPN. I then connected my own to a different source and logged into the VPN, but Remote Desktop just won't find it.
Just not sure why it doesn't work. I can see the computers on our internal network though, just not any connected via VPN.

Apple Remote Desktop and Microsoft Dynamic DNS

Ok, so we are trying to manage Mac in our enterprise. We have bound them to the ActiveDirectory domain so that we can centrally control log on authentication. Now we bought Apple Remote Desktop in an effort manage updates/push packages/make configuration changes, but there is a slight problem: The apple remote desktop application needs to know the IP address of the machines to be able to manage them but our work force is mobile so they VPN into our network and receive an IP from the DHCP pool.
How, then, can we get the mac to update its IP address in our Microsoft DNS system like our Windows machines? Is there an equivalent "register this connection's entry in DNS?" feature in MacOS?

Hi Paul,
Are you trying to connect to a computer that's connect to the internet with wildblue excede? or are you trying to connect to a computer some where else while your connect to the internet with wildeblue excede?
Ether way, have you considered an altertive solution? For instance LogMeIn?

Apple Remote Desktop and Bluetooth

Hi, does anyone know if Apple Remote Desktop can be connected between two computers over a bluetooth equipped Mac computers. Thank you very much.

Does anyone know if Apple Remote Desktop can be connected between two computers over a bluetooth equipped Mac computers.
No, it can't.
can two Macintosh computers use Apple Remote Desktop by Apple Talk or any other form of connection except the internet.
ARD cannot use AppleTalk. The Internet is not necessary, of course, but a TCP/IP network is required.

Apple Remote Desktop and Classroom iPad set

I am a teacher with a classroom set of iPads. I recently used the Apple Remote Desktop program in our computer lab to monitor the students and loved it. Is there an app (Mac or iPad) that I can use to monitor my students as they work on their iPads that works like Apple Remote Desktop?
Thanks,
ipadclassroom

Allot of the newer iOS devices support AirPlay with Mirroing. This lets the device stream video & audio to devices like AppleTV. There is an application called reflector that lets Multiple iOS Device stream video to a Mac Computer. Last time I used it, I could get away with streaming video from 4 devices to the computer.
The thing about airplay is the user on the iPad has to chose to stream video, instead of you choosing to look at their screen.
Lan Desk offers some teacher/student tools for ipads. http://www.lanschool.com/lanschool/features/ios-student The catch is that the student has to have the app, and open the app.

Apple Remote Desktop and Itunes

I am using Apple remote desktop to connect to several servers with several users on each server. When Itunes is playing and I try to fast user switch, it will stop playing itunes on the user I am switching from.
Is anyone familiar with any problems like this? It is blowing my mind!
I am running the latest version of both Itunes and ARD.
Thanks!
Mike

It is if you are trying to stream it.
Users may want to stream their music into a third party program such as Ventrilo (as I do) to share their music (but not their libraries) with other listeners and speak on Ventrilo at the same time. You need two user profiles running Ventrilo at the same time, and two user profiles running iTunes.
When I roll over to User Profile #2 after setting up iTunes to stream into Vent in User Profile #1, iTunes stops playing. This is a recent change. It's annoying.
How do I change it?

Apple Remote Desktop 3.3 versus 3.5

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