Apple Remote Desktop-client mac issue

     Dear all,
               I have using Apple Remote Desktop 3.7.2 on maverick,in that some of the client machine also visible offline, but i can take remote.
i don't no why.plz help me
Regards,
Venki   

Yes I've tried to ping the IP address and I get a reply.
I've just discovered this morning that the issue appears to be with Apple remote desktop.
The issue came up again this morning...I ended up shutdown ARD completely then loaded it back up, and guess what! The MAC address was showing up properly. I've discovered this is working for SOME of my issues. For the ones that weren't displaying properly I deleted the computer account out of ARD and then manually added the computer though a scanner import via single network address. The scanner finds the computer and it displays the correct Ethernet ID.
So I’m guessing there is a bug with ARD and its mixing up/displaying the wrong Ethernet ID of some machines....
Q

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