Apple screwup on Microsoft Office test drive

I got my mac all setup and transfered my files from my old pc I need to save for work and home information. Tried to start Microsoft Office test drive to convert some things to text to save in mac and the program informs me my version has expired,,,,, it seems in was installed on the HD in October way before I ordered the imac on November 28 lol. Anyone else with this problem? I plan on ******** just a little about it.
mmmm not to bright ,, rather stupid actually lol
I still love my imac tho,, it is a beautiful awsome little bundle of joy
imac 17" 1gig mem Mac OS X (10.4.3) saved from a windows world

It doesn't make sense to me that you would have a
problem like this. I have bought 2 iMacs this year.
One of them was about 7 weeks old when I got it and
my installation of the test drive worked just fine.
Bought a 3 month old e Mac last year and used the
test drive for 30 days while awaiting delivery of my
full version of Office.
It has nothing to do with the date the software was
installed but from the date it was first opened.
Wierd problem. Did you buy this Mac new?
yes brand new, from the apple store online at apple.com,, I talked to some guy on the apple help chat thing and he said my machine was manufactured on 10/22/05 I ordered it 11/28/05. Anyway I did trash it lastnight and am going to try and reinstall it it. The tech suggested it then he said he didnt think it would work lol. I also downloaded the program suggested and it works well also.. so either way Im covered now.

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Microsoft office test drive expired new PowerBook, help

hi. I don't know where else to ask this question. I have had my PowerBook for about 6 hours and I am already frustrated ... I tired to use the Microsoft Office Test Drive that is on the machine only to have it tell me that my 30 day trial has expired. How can it be expired when the PowerBook has only been used for less than 6 hours and Office for the install only? Any suggestions on how to get this to work? Or who to complain to? To Apple? It is almost impossible to complain to Microsoft or to get an answer from them.
I have purchased a copy of Microsoft Office but it hasn't shown up yet.
Thanks for the help.
Paloma

Hi, PalomaMouse, et al. - There is a new KBase article containing the solution to this issue, here:
http://docs.info.apple.com/article.html?artnum=302930
Tuttle
1460/8168

Microsoft office test drive - Expired??

Hi there. I bought an emac about 2 months ago, and it had 'microsoft office 2004 for mac test drive' which is supposed to be a 30 day free test drive. But as soon as i tried to open it it said it had expired!
I rang up the store and the lady said to drag it to the trash, then re-install it by using my grey 'Mac OS X install Disc'
But when i use the disk and go to 'Optional Installs' i get to the 'custom install' page and there is no 'microsoft office test drive' to tick. under applications it only has iLife, iTunes and about 6 others.
Anyone out there who could help me?

You can download MS Office 2004 for Mac Test Drive from the MS website, also. Here is the link:
MS Office 2004 for Mac Test Drive Download
iMac Intel Core Duo 20", 1.5 GB RAM, LaCie 200 GB FW HD Mac OS X (10.4.4) eMac 1.42GHz, 1 GB RAM, 160 GB HD, SD; iPod w/ video 30 GB

Microsoft office test drive

Microsoft Office Test Drive came with my new iMac. I already have Microsoft Office and it was copied over when my files were transfered to my new computer. I would automatically be taken to Test Drive whenever I opened a document I had already created. This became a problem when the Test Drive period was over and it asked me to purchase a registered copy.
My only option was to open my already registered copy of word, excel, etc. and open the file I wanted. This is workable solution, but not I am not enthused.
I have removed Test Drive and now when I try to open a document U get an error message saying "The operation cannot be completed. An unexpected error occured (error code -10660)."
So the computer is obviously trying to locate the Test Drive version that is no longer there. How can I make my registered version the default? I tried searching the message board, but I only found people who were having problems uninstalling Test Drive.

The Office Test Drive version should be removed from the hard drive before installing the full version. The following was copied from Microsoft's Mactopia website:
http://www.microsoft.com/mac/default.aspx?pid=office2004td
Note: You should remove the Test Drive version of Office 2004 before installing the complete version.
I'm afraid you need to remove Office 2004 and re-install it.

Driven crazy by Microsoft Office Test Drive

Another MacBok question:
I started using the M.Office Test Drive that comes on the MB. Meanwhile, I have my own MO, but it wasn't here. Now, 2 weeks later I've installed my own MO.
Now, every file reads with the Test Drive software, which is going to expire in 2 weeks! I have dragged Test Drive in the trash, but then when I try to open the files I get some error message. They will only open with the Test Drive operating! Even if I write a file using my own MO, once it's saved, it will only re-open with Test Drive.
I'm afraid to clean the Test Drive from the trash because these are important files. I fear to lose it as a back-up (even though I've only got 14 days left with it working). What if I can't ever use them without the Test Drive?
Anyone understand this and know what to do?

well I have to tell you something strange. That is, when I went to follow your instructions, I selected the document in the finder, and selected FILE, but all of the options are unhighlighted...I cannot do anything. However, when I click to OPEN anyway, the files open! Once this did not work--when I skipped the choosing of FILE on the toolbar, because of course that doesn't do anything if I have no choices there, however without that step I got the need to "convert file" issue. But when I tried it again with all the steps (the pointless selecting of FILE...) it opened. Very strange.
I'm bot sure this is 'fixed' but at least my files aren't useless. (cause once I started having problems opening, I sent them to 2 friends to see if their computers would open them, and both reported that they opened as gibberish...). I think I will just trash both installations and install my MO asfresh...
thanks again.

Microsoft Office - Test Drive Complete

I bought a new G5 and sync'd it w/ my old iBook. I purchased Microsoft Office Suite for that computer and now it won't run on my new system. Can someone help me figure out why.

I bought a new G5 and sync'd it w/ my old iBook. I
purchased Microsoft Office Suite for that computer
and now it won't run on my new system. Can someone
help me figure out why.
You need to remove the Test Drive (which may have been copied over) before installing the full version.
Make sure you are logged on as an administrator.
Quit any Microsoft Office programs that are running.
In the Finder, click Applications, double-click the Microsoft Office 2004 folder, and then double-click the Remove Test Drive icon.
Click Remove.
iFelix

Office Test Drive: relaunching the initial Entourage setup?

I have been playing about with the Office Test Drive--does anyone know how to run the initial setup that Entourage performs on its first launch, again? I was testing the import of an old database; now that I see it works well I want to trash that database and rerun the initial setup again, but there is no option to do so that I can find.
1. "Import" does not work as it won't allow me to select from the Office Identities or Main Identity or Database folder/files. (I want to do this from a backup of the database and not from a program itself. This worked on the initial setup but does not seem to want to work in the "Import" command.)
2. I cannot seem to trash the old identity; when I drag it to the trash it goes into the trash but the trash will not allow me to empty it as it says the Database is in use.
3. Holding down the option key upon launching Entourage worked once--it went to launch Database Utility but quit unexpectedly, and when I launched Entourage it was wiped clean and gave me the "new import" option, but I wasn't prepared to install the new database at that moment and now launching Entourage again does not give me that option. Also, when I have tried that trick again--holding down the option key during the lauch of Entourage--Database Utility launches correctly now! It does not "wipe clean" the program this time.
Should I delete the Office Test Drive and reinstall a new copy? I found it on Mactopia; I'm just worried that the computer will detect that I'm reinstalling Test Drive and refuse to allow it. (I still have 30 days left of the Test Drive as it stands now.)
Any other suggestions?

It doesn't make sense to me that you would have a
problem like this. I have bought 2 iMacs this year.
One of them was about 7 weeks old when I got it and
my installation of the test drive worked just fine.
Bought a 3 month old e Mac last year and used the
test drive for 30 days while awaiting delivery of my
full version of Office.
It has nothing to do with the date the software was
installed but from the date it was first opened.
Wierd problem. Did you buy this Mac new?
yes brand new, from the apple store online at apple.com,, I talked to some guy on the apple help chat thing and he said my machine was manufactured on 10/22/05 I ordered it 11/28/05. Anyway I did trash it lastnight and am going to try and reinstall it it. The tech suggested it then he said he didnt think it would work lol. I also downloaded the program suggested and it works well also.. so either way Im covered now.

HT202879 I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?

I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?

Office for Mac, http://www.microsoft.com/mac/products, can open/edit/create Office documents.If your external drive is formatted NTFS then you can copy the Office documents to your computer and work on them. You won't be able to save the files back to your NTFS formatted drive. But you will be able to save the documents to your internal drive. You can move all the external files to your internal drive then format the external drive for Apple. Then you can copy the files back to your external drive for ongoing use.

Help deleting Office Test Drive

Good afternoon.
I have never used Office Test Drive on my mini. My daughter, who's in college, purchased Office:Mac and I want to install it on her iBook, as well as the mini, as she often does work on that also.
I can't seem to delete the version that is on the mini, which needs to be done before you can install the version she bought.
When I click on the Remove Office icon in the Office folder it goes through and searches my drive. A .txt file is put on my desktop which says it found Office 2004 test drive for Mac. However, when it goes to the results screen in the removal tool, where I suppose to select what I want to remove, nothing is showing up. If I click on continue, it tells me that I've chosen not to removed any office components. Well, duh!! There's nothing to select!!!
How can I get rid of this to install the full version my daughter purchased?
Thanks for the help.

Hi wyzard,
On your hard disk, open Microsoft Office 2004 folder that contains the Test Drive. Any documents you saved in the Microsoft Office 2004 Test Drive shoud be moved somewhere in your documents folder.
In the Microsoft Office 2004 folder, double-click "Remove Office". In the Results window, choose Microsoft Office 2004 (including Test Drive) and then click "continue" and follow the prompts.
http://www.microsoft.com/mac/default.aspx?pid=office2004td
Well, that's what M$ says...

Uninstalling Office Test drive - how about office v.X?

Hi
I am in the process of installing a full version of Office 2004.
Now i want to uninstall Office Test Drive.
I started the procdure with the uninstaller, and i am asked what programs i want to uninstall:
1 - office 2004 test drive - OK i do want to unsinstall it
2 - office v.X - what is this?? i never heard of it (i am mac newbie). can i uninstall it?
thank you very much
ciao
Macbook Pro Mac OS X (10.4.6)

If you Mac mini is new then more than likely there is a single uninstaller for both products and Microsoft has just been a bit lazy by listing both. Regardless, if you uninstall both you won't have an issues.

Can't delete Office Test Drive. "Remove Office" doesn't see it.

I've searched the web and these forums for a solution to my problem but came up empty, so I'm hoping someone can help.
I'm trying to delete Office Test Drive from my brand-spankin' new (refurbished) mini, and I've followed the instructions that I found posted several times in Discussions threads, but the procedure isn't working. When I run "Remove Office" and it searches for installed Office products, it doesn't find anything, which means I can't select anything to delete!
How can I completely get rid of it if the uninstaller doesn't work?
Thanks.

For others reading this thread.
NeoOffice/J is a full featured office productivity suite including word processing, spreadsheet, presentation, vector drawing, database, and macro functionality. It can be used as a free alternative to Microsoft Office:Mac. You can exchange documents with Microsoft Office and OpenOffice.org users, even on other platforms!
http://www.neooffice.org/
iFelix

Since upgrade to Tiger jumps to Office Test Drive

Recently upgraded to Tiger and although I can open previously installed (in Panther) Microsoft Office 2004 by going the long way round (File-open etc) if I click on any existing Office document it always automatically opens the Office Test Drive then says it has expired. How can I get it to divert to the Office that's already installed? If I remove Office from the test drive folder will it delete all Office programmes? Hope I'm making sense.
Most recent update last week to 11.3.7

I just bought a new MacBook with the office test drive on it, and am having the same problem--except the solution will not work. I immediately migrated my old Office X for Mac to the new computer and deleted test drive. Yet it will not stop choosing office 11.2 for all my word files. Each time I try to open something I have to do control-click and then choose the earlier version of office. Each time I try to do "get info" and then choose to open with the earlier office version, and then hit "change all" and then CONFIRM this choice...it still does NOT change.
Do I have to uninstall and then reinstall office? This seems to be an annoying ploy to get me to buy the newer office suite.

I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?

I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?

Is Apple compatible with Microsoft Office?
Any computer is compatible as long as it can read and write Office files. But for perfect (or at least near perfect) compatibility, you would want to purchase Office 2011 for Mac.
How can I transport from Windows to Mac?
You can't directly transport any installation of Windows. All PC's come with a machine specific version of Windows intended for that PC. They don't have all of the hardware drivers the retail disks cover.
If you want Windows on your Mac, you would first purchase a full version copy (NOT an upgrade disk) of Windows 7 or 8. Those are the only supported versions on newer Macs. You install it through the supplied Boot Camp utility that comes with the Mac to create a new partition for Windows, and then install the retail copy of Windows you purchased.
The reason only these versions of Windows are supported is the same basic reason as a machine specific version of Windows for a PC. Apple only includes the necessary Mac hardware drivers for Win 7 or 8 on new Macs.
Once Windows is installed, you could then install the version of Office for Windows you already own. The nuisance of a Boot Camp partition is that you have to physically boot to either Windows or OS X, so you can only use the apps of the OS you're in at the time. To use both at once, you'd have to use virtual machine software (Parallels, VMware, VirtualBox) and then install Windows within that. Then you'd be able to run Windows inside of OS X and have access to both at the same time.

We are buying a Mac, will the Apple Store transfer our files from the PC to the new Mac? Also, will the Apple store install Microsoft Office when we purchase it?

We are buying a Mac.
1- Will the Apple Store transfer the files from the PC to the Mac?
2- Will the Apple Store install Microsoft knowing we have to purchase it first.

Will the Apple Store transfer the files from the PC to the Mac? Yes
Will the Apple Store install Microsoft Office for Mac 2011? Yes

Uninstalling MS Office test Drive

I am trying to uninstall MS Offic Test Drive as I am using NeoOffice now. Every time I try and open a document it tries to use MS Word - which is annoying....
Anyway...
I tried to use the "Remove Office" utility and it looked like it was working - it saw the test drive, started removing files and then stopped b/c I was in a non-admin account. I logged into my admin account and tried the same thing and now the Remove Office is not finding any installs of the software - but I can see then - click on them and it starts opening the trial.
Weird...
So, is there another way to get rid of this?
Thanks,
Rebecca

Try this app to clean up unwanted programs it finds the files that can be removed http://www.versiontracker.com/dyn/moreinfo/macosx/32740 but always check they dont have an uninstaller program first, MSOffice does but doesnt seem to remove the associated files. Mitch

Apple screwup on Microsoft Office test drive

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