Apple Store hours away

so Apple Care and Genius Bar are not really practical care policies for my new iMac 17. CompUSA is available. I talked to them and then w "permission" cuz I got an Ed Discount I purchased from Apple.
Anyone had experience w them and their care policy? TIA, JP

Hi elmac, Welcome to Apple's Users Help Users Forums.\
The person I talked to here in "guess" seemed very knowledgeable. We had common acquaintances. I will ponder a while longer.
If no one chimes in, it's an automatic Green. :~)

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Apple store hours of operation?

Are all apple stores open at 8:00am for the iphone debut or just select stores? The store by me normally doesnt open until 10:00am (in a mall).

They're all going to open at 8am! Excited?
http://apple.com/retail

Apple Store hours on the 24th

On my reservation it says 7am. I know the store usually opens at 10am. I've seen customers who made appts in the store well before 10am. Will the store open for everyone at 7am or only those who reserved?

Everyone will be lined up and employees will let people in one at a time.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

I want to get the iphone 5s the day it comes out. Do you think the best way is to go to the apple store or wait at Verizon. I know when the iphone 5 came out here that they sold out at Verizon. The closest apple store is an hour away.

I want to get the new iPhone 5s right when it comes out. I was just wondering what you guys thought. Should I go to the apple store (closet one is an hour away and always busy) or should I go to my local Verizon store. I know when the 5 came out last year they ran out of the iPhone 5. What do you think my best bet will be??

There's really no way anyone can even guess, since we have no idea what sort of stock will be available and how Apple will distribute it. It's not impossible that your local Verizon store will not have any units at all on the first day, or they could have a quantify. We just can't know. If your Verizon store can't give you some idea, you'll just have to make your best guess. Note that people are already lining up at Apple Stores in at least a couple of cities according to reports, and started doing so earlier this week.
http://news.cnet.com/8301-17938_105-57601882-1/lines-forming-at-apple-stores-in- advance-of-iphone-launch/
Regards.

We used to be able to watch rented movies from Apple TV right away. Now it takes hours. Is there a setting to change?

We used to be able to watch rented movies from Apple TV right away. Now it takes hours. Is there a setting to change? They used to start playing after a few minutes of starting the download but not now. What's up?

Pat, I've been experiencing this issue intermittently for weeks. It seems to occur with HD content --including HD trailers --exclusively. Tonight has been no exception.
I have done considerable troubleshooting to try and isolate the cause. My results suggest that Apple's servers are to blame but I've not seen many others reporting this issue in these forums lately.
I live only 170 miles from Apple's North Carolina server farm. I assume my iTunes rentals are being fed from there. My broadband connection is a fast one (30Mb down) and consistently tests near that speed when this issue occurs.
I have both a first and second generation AppleTV. When this issue occurs, I will change devices and rent the same movie to see if th device itself is to blame. The issue affects both. I have tried using an ethernet connection instead of my Airport Extreme's 5Ghz wireless connection but that does not remedy the issue.
So... my broadband connection is more than capable, my router is performing optimally (I recently had my local Apple Store test it as well), and neither of my AppleTV's is immune to the issue, so... it must be on the delivery end.
Unfortunately, Apple does not post the status of their iTunes Store's servers like they did with their MobileMe servers. They should. In fact, the AppleTV should display a status message when Apple's iTunes servers are experiencing technical difficulties or heavy network traffic.
I was an early adopter of AppleTV. It has not been problematic until now. This is trying my patience. My advice is that you request a refund everytime this happens. I do.
I am taking this matter to the VP of iTunes services. If Apple's servers are choking, or if their streams are being throttled by ISP's, or internet TV is too ambitious for this country's internet infrastructure, I deserve to know.

If I need to get my iPod fixed but I live too far away from an Apple store, can I mail it to them?

I've been having issues with my iPod Touch 5th generation, not due to wear or abuse, and my search has led me to make an appointment at the Genius Bar at an Apple Store. The nearest Apple Store to me is over 3 hours away. Is there any way I could mail it to them to get fixed or replaced? Or do I have to have to drive all the way there to have it looked at in person?

Try to contact Apple Service here: /https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3

Just bought new replacement iphone from apple store and less than two hours later, the screen went blurry and I can barely see anything. Phone still functions fine though.

Just bought a new replacement phone at the apple store and as soon as I got home, vertical lines came up through the screen and now it's extremely blurry. All the functions of the phone still work fine and I really can't see anything except a small part of the screen at the top. I called the apple store and he told me to put the phone in recovery mode on my computer and the restore and update it. I did this and I can tell the phone has restored yet it is still extremely blurry and I can't see anything to type it in. Is there anything I could do with this? The apple store is over an hour away and saving another trip down there would be great. Thanks

Bad luck. Take ti back.

I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My 3 week old iphone 5 has fallen on to a rug and the screen is cracked! I have an appointment at the apple store but i have to travel a bit to get to it. Will the replace the phone or send it away? I don't want to travel for nothing.

I have recently got a new iphone 5 and I dropped it on to the rug on top of wooden flooring and the screen is now cracked. I have made an appointment at my nearest apple store but i still have to travel quite a bit. Will apple replace this phone or send mine away? I don't want to travel for nothing.

If you are in the US ,some Apple genius bars are replacing screens at this time if your local store isn't offering that service or you are not in the US there will be an out of warranty exchange unit for $229
make sure you back up everything as if you exchange your iPhone will go and the Genius bar do not provide a backup service

I need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store.

I spilled some red wine on my keyboard and i cannot connect to the internet any more. it says on the internet icon: Wi-fi: no harware installes. so i guess i need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store. Also, I do have a macbook with software system:
System Version: Mac OS X 10.6.8 (10K549). can I take out the wifi card from that mack and use that one for my mac air?

Welcome to Apple Support Communities
Consider yourself lucky that your MacBook is still working. Now, turn it off. Wine may have damaged other parts of your computer.
Then, take the MacBook to an Apple Store or reseller. It will be a very expensive repair, as it's not covered by warranty and the logic board has to be replaced. In some cases, it may be better to get a new MacBook.
If you can't take it to an Apple Store, contact with Apple > http://support.apple.com/kb/HE57

My Macbook Pro is at a "death crawl" pace, and I'm a hundred miles away from an Apple Store!

Please help! All of a sudden, my Macbook Pro has slowed to a death crawl. I downloaded and installed OS X 10.8.3 but it was running pefectly fine for about 3 weeks. But after I downloaded and tried to install the latest safari update (my computer ran out of bettery and shut down before I could finish installing) my computer has slowed down to an excrutiating pace. It starts up very very slow and I constantly get the spinning beach ball, even to close an application or type. I tried starting in safe mode, clearing my cache, running system repair, checking my RAM and CPU usage, and even tried re-installing. Might it be Mountain Lion? I also was trying to download a movie from a sketchy website at the time my computer took a **** on me, might it be that? Anyways, please help because I am hundreds of miles away from civilization and the nearest Apple Store. Thanks in advance!

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

HT204053 iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours.

iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours. What can I do?

If you feel the restore process is not progressing, all you can do is stop it and try again. To stop the restore, go to Settings>iCloud>Storage & Backup and tap Stop Restoring iPhone at the bottom. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts. Be sure your phone is connected to wifi and your charger while it is restoring the backup.

My Iphone 5 doesn't sync most of the time. First time I brought it to Apple Store they replaced the cable. Second time, was there for 4 hours no joke and still does the issue. Today, same thing. What do I do now!? :(

First time I brought it to Apple Store they replaced the cable. Second time, was there for 4 hours no joke and still does the issue. Today, same thing. What do I do now!?

Got it replaced last week. Turns out the dock was defective.

HT4623 Both my iPad and iPhone have a message "Cannot get mail" The connection to server failed. I wen to the Apple store today and he could not do anything. Said maybe it will come back by itself. It has been 36 hours and nothing has happened. Help!!!

I have not been able to connect to the internet on my iPhone and iPad the past 36 hours.Went to the Apple store today and he said that maybe it will come back on it's own. That is the first time that I have been to the apple store with a disappointing resolve. Please help, there has to be an answer?

Your post says you have an iPhone 3G. Is it running iOS 4.2.1, which is the latest iOS it can run? Even if so, it's now quite old (nearly five years). That could be part of the problem.
Anyway, maybe you should delete your mail account (Settings >> Mail, Contacts, Calendars -- if it was still called that back in the iOS 4.2.1 days), and start over.
Here's the Mail Setup Assistant to help you do that:
iPhone Email Setup

Apple Store hours away

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