Apple store just replaced my hard drive which had Mountain Lion on it, now App store wants me to pay for it??
I had a problem with my hard drive, it just wouldn't start up. I got the Macbook Pro with Mountain Lion already installed and no disc with it.
They replaced my hard drive and told me to run all updates before i install Mountain Lion again. I assumed that it would let me install it for free.
The app store is trying to charge me for it?
What do i do?
alexrovers wrote:
nooo iv only had it nearly a year, i got it from Apple
How is it possible? ML came out just a couple of weeks ago...
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i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay
never mind i got it by going into my account and veiwing hidden items and there it was
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I am seeking how to bring my data from the cloud to my laptop after having had the hard drive replaced
Open System Preferences > ICloud
Make sure Contacts and Calendars are selected.
iCloud should sync your data automatically. -
how do i get a recovery disk or download for os 10.5.8? my system was installed by an apple store when replacing my hard drive. i did not get a backup disk. macbook is a 1.1 from mid 2006 and 10.5.8 is as far as i can go.. use this as a utility backup when my new macbook pro with mt lion screws something up---which seems like a daily event. do i have to install a lesser version of leopard then install the update. does software update even work anymore for leopard? im so in the dark and when i look at the console i just freak.
Hello, your best bet would be to clone your drive to an external drive, which will be bootable.
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
You're not likely to see any updates show up for 10.5.x
The very first MacBook 1,1s can actually run 10.6, which is updatable to 10.6.8, but will only run in 32 bit mode on yours.
http://www.everymac.com/systems/apple/macbook/specs/macbook_1.83.html
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57 -
I just replaced the hard drive on my g4 PowerBook -I don't know where my original software is and apple won't touch it since its "vintage". Does anyone know what my options are to get my computer working again?
Hello and welcome to the support community
You only option is to buy a copy of Mac OS X, either the retail disk or system disks.
There are places you can by a copy of Mac OS X, like online vendors, Amazon or eBay.
System disk are gray and come with more than one disk. Retail disk are black with a 'X' on them and often come as one DVD disk.
Not sure what version your going to require as you haven't provided any specification and model details.
I would safely assume being a G4, it would be happy to install Mac OS X 10.4 Tiger.
If you could let us know the PowerBook you own, then I am sure we could advise you further.
Best of luck -
I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?
Where do I find this library?
thanks
ShakTwas quite a hassle if I am honest which was eventually resolved but I don't feel qualified to help anyone through the process as it required a trip to my local apple store and a genius bar appointment.
Personally, I would do anything like moving pictures out of folders etc. Certainly not creating a new users. i don't think that is an elegant solution
Try the following which MAY just about rescue the situation for you but if they don't work you may have to do something more drastic.
(1) Holding down Cmd & Alt at the same time, start iPhoto by clicking on the iPhoto icon. From the resulting menu choose Rebuild photo library by selecting all available options given to you and then pressing REBUILD!
If that doesn't work
(2) Fire up Utilities. Go to migration assistant. Chose 'From another Time machine back-up'. Open the 'Users' option that comes up next and from there select Pictures, then uncheck everything else like Applications etc (you don't want to do a full migration of everything) and click go.
If that doesn't work, take a deep breath and this step is rather complicated but it worked for me. First of all close iPhoto! Then go to new Finder window.
From the Finder window choose Pictures, then iPhoto library, press CMD and the letter i. It brings up a new window. Go to Sharing & permissions. From there select the padlock to unlock settings. and then select User account, then press the 'cog' icon next to +/- abd choose Apply to enclosed items.
This may take a while. Once completed, re-open iPhoto.
And that should (I stress should) cure it.
Good luck. -
i just replaced the hard drive on my macbook pro, reformatted new hard drive, installed a back up from time machine and now have kernel panic ( you must restart your computer) what do I need to do?
If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all. -
I just replaced my hard drive at the advice of a Genius from my local Apple store, by doing so it was supposed to fix my issue of a grey load bar and a few other issues such as always having to restart my computer.
Now, a month later the same issues are coming back even after running Disk Utility, so I'm curious as to if there are any other issues that could result in these problems?
The most frequent problem I face is that the grey load bar will load about 1/4 of the way and then stop. The load gear will continue to spin, but I am never taken to the login screen.
So, any ideas?Heads park/unpark, HD spins up, spins down, as platter/s need to be accessed, whether read/write. I'm not able to predict exactly when that would occur (make someone else can explain that further). Is it possible the replacement drive is faulty? Certainly. Is this the same brand/model as the original HD?
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I have just replaced my hard drive (more memory) and uploaded my Time Machine backup. Now iPhoto won't launch or reset and relaunch. Suggestions?
Well without no information to work with, try reinstall.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
I just replace my hard drive on my imac and now when i turn the computer on the fan starts running and keeps getting louder. How do i turn it off?
thanks.If your machine was made after 2009 you probably installed th wrong HD. Beginning in 2009 Apple began using HD's that had an integrated fan sensor. If you did not use one of these drives then that is the problem. You should contact OWC (www.macsales.com) or visit your local AASP and they will help you select the correct HD to use.
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I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?
You will need to boot from some alternate boot device to accomplish this, if you did not initialize the drive before installing it.
If you have another Mac, you may be able to use FireWire target disk mode.
If your MacBook has a DVD reader and you have a Mac OS X Installer/Utilities DVD, such as the one that shipped with it, you can boot from that DVD, answer only the "what Language" question, and wait a quarter minute for the MenuBar to be drawn. Then examine the Utilities menu or the Installer menu and Find Disk Utility. -
I just replaced my hard drive due to failure in my Mac mini. I am trying to load the Snow Leppard OS from the DVD's that came with the unit. Is there a step-by-step procedure somewhere that would help me? This is my first problem with my first Mac. I thought getting to the hard drive and changing it would be the hard part but I made it through that with little trouble. My lack of software experience on the Mac is really slowing me down. I believe I'm not making the right choices in the Disk Utility program.Any help would be greatly appreciated. Thank you.
Prep the new drive:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Upon completion quit DU and return to the installer. Install OS X. When the installation has completed you can proceed to restore your data from your backups. If you have an existing backup from Time Machine or another hard drive then upon completing the Setup Assistant you will have an option to restore from another Mac, a TM backup, or another drive. Use the appropriate option. -
Just replaced my hard drive on my Mac book pro. Photoshop will not open error 150:30
Just replaced my hard drive on my Mac book pro. Photoshop will not open error 150:30
This is more of a Photoshop question than a Mac question. I typed the error into Google and there seems to be multiple threads about it in the Adobe forums. Here is one:
Photoshop Error 150:30 -
I just replaced my hard drive and restored everything from Time machine. However, my itunes is empty. No music, movies etc are there. Please help thanks
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Windows images, but you get the point. Depending on the age of your library the library file might not include the .itl extention. Make it match the file you are replacing.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2 -
I had photoshop installed fine. We had to replace our hard drive, but had a full backup and everything else is working except for elements. This is the message I get -Some of the application components are missing from the Application directory, Please reinstall the application. I have reinstalled, but am getting the same message.
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/
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