Apple TRANSPORTER Fehler: • ERROR ITMS-9000: Unable to analyse

Hi!
Please help me!
I have made an ePub from aword file with ePub maker then modified with Sigli (made every chapter to begin in a new page).
Then I have sent the file to someone who returned this error message:
Apple TRANSPORTER Error:
• ERROR ITMS-9000: Unable to analyse: Praxis_Know_how_Personalmanagement_DEF_1.htm
Could You please help me, what sould be the problem?
Thank You!

Well I had this error message and in my case the reason was the way the .xhtml file was saved. Ie the file, for some curious reason was saved as UTF-16 instead of UTF-8. To see your encoding open the file that has the problem with chrome browser and go to "tools" and then "encoding". If you see that the encoding is not UTF-8 then open your file with "notepad" and then go to "save as" and then save it as text with "UTF-8" encoding. I hope this works. It worked in my case.

Similar Messages

  • Error ITMS-9000:"Unable to analyse: page1.xhtml" - Probably caused by Greek characters

    I get an "Error ITMS-9000:"Unable to analyse: page1.xhtml" when I try to upload my epub using the itunes producer. I know this is caused because the text within page1.xhtml is in Greek but I do not know how to solve it. I already added "<dc:language>el</dc:language>" at the .opf file and also "<META http-equiv="Content-Type" content="text/html" charset="UTF-8">" at head section of "page1.xhtml" but it still does not work. Any ideas anyone?

    Well I found myself the reason of the error and corrected. The reason of this error message was the way the .xhtml file was saved. Ie the file, for some curious reason was saved as UTF-16 instead of UTF-8. To see your encoding open the file that has the problem with chrome browser and go to "tools" and then "encoding". If you see that the encoding is not UTF-8 then open your file with "notepad" and then go to "save as" and then save it as text with "UTF-8" encoding. This solved my problem.

  • ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)

    Hi, I'm En32, now trying to publish my first iBooks (epub).
    The package I created is always rejected to deliver with following error.
    Does anyone who can provide me a solution ?
    === error ===
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/En32/Music/iTunes Producer/Playlists/10000448204.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 10000448204.itmsp
                        ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)
    ===
    $ cat META-INF/com.apple.ibooks.display-options.xml
    <?xml version=”1.0″ encoding=”UTF-8″?>
    <display_options>
    <platform name=”*”>
    <option name=”fixed-layout”>true</option>
    </platform>
    </display_options>
    ===
    Actually, I'd like to use fixed layout so I use com.apple.ibooks.display-options.xml.
    This ePub file looks good because I can open it with my iPad - iBooks, however iTunes publisher always rejects this.
    Any solutions ?

    I was getting that error when I used OSX's default compress feature. I found a little utility called ePub Zip and used it to compress (zip) my ePubs and that did the trick. They then passed the validation. I got it here:
    http://www.mobileread.com/forums/showthread.php?t=55681

  • ERROR ITMS-9000: "Unable to parse opf file: content.opf" at Book (MZItmspBookPackage)

    Hello,
    Here an itunes producer error for my new ibook:
    ERROR ITMS-9000: "Unable to parse opf file: content.opf" at Book (MZItmspBookPackage)
    Any help?
    Best!

    https://discussions.apple.com/message/17782799#17782799
    I thinks this link will help solve your issues. It worked for mine.

  • ERROR ITMS-9000: "Unable to parse opf file: package.opf" at Book

    ERROR ITMS-9000: "Unable to parse opf file: package.opf" at Book
    No problem checking repeatedly check the opf file could not be found.
    Please help me.

    ERROR ITMS-9000: "Unable to parse opf file: package.opf" at Book
    No problem checking repeatedly check the opf file could not be found.
    Please help me!!!!
    Please help me!!!!
    Please help me!!!!
    Please help me!!!!
    Please help me!!!!

  • Uloading ebook using iProducer rec'd error: ERROR ITMS-9000: "Unable to parse nav file: toc.ncx" at Book. I don't understand and need help fixing it. Please Help

    Uloading ebook using iProducer rec'd error: ERROR ITMS-9000: "Unable to parse nav file: toc.ncx" at Book. I don't understand and need help fixing it. Please Help if you've the knowledge.
    Many Thanks

    Yep, i just did it again. The entire scroll-bar widget, complete with formatted text, graphics, etc., pasted itself nicely in another book. Two different files, the same widget.
    I use the scroll-bar widgets for most of my texts. (I have audio buttons on the side, and the scripts are within the widget, to the side). My only text is within widgets, and text boxes, naturally. 
    I am following your recommendation: cleaning files, etc. I am remaking the book anew. I need to convince the EPUB bot or whatever that my file looks and works nicely on all my devices. You would expect an error message when previewing the book: 'Hey Amigo, your file is flawed, stop working on it, and get back to the drawing board." Should be able to try again next Monday.

  • ERROR ITMS-9000: Missing Code Signing Entitlements when adding app to Apple App Store

    My client is getting the following error when sending my app (compiled in Flash Pro CC 2014 with AIR SDK 15.0.0.356) to the Apple app store:
    ERROR ITMS-9000: "Missing Code Signing Entitlements. No entitlements found in bundle
    'com.xxxxxx.xx.xxx' for excutable 'payload/xxxxx.app./xxxx'.""
    He is saying that I need to send them the entitlements file.
    I can't find out any information about this with regards to Adobe Air compiled iOS apps, apart from this old post:
    Adding iOS entitlements to AIR apps
    which states that 'the packager configures the entitlements file '
    Can anyone explain what might be missing here?
    Thanks,
    Alan.

    It looks as if this problem is solved by doing step 2 from here:
    http://dev.mlsdigital.net/posts/how-to-resign-an-ios-app-from-external-developers/
    It basically states that the client needs to produce the entitlements file and lists the following that the client will provide themselves:
    A “Mobile Provisioning Profile”
    An “Entitlements.plist”
    An “iOS Distribution Certificate”
    iReSign OS X app (or you could use command line)
    Hope this helps someone. We've run into quite a few problems trying to get the Flash Air compiled App to both enterprise and Apple Store as it can't come from us (the developers) it has to be signed and delivered from the client.

  • ITunes Producer ePub Upload Error ERROR ITMS-9000

    This is the iTunes Producer ePub Upload Error:
    ERROR ITMS-9000: "Unable to unzip input: null" at Book (MZItmspBookPackage)
    How do I fix this?

    Hi. Me too, I have the same problem. Did you solve it?
    The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
    Is there anybody who can help?
    Thanks

  • I am getting the following error: Unable to authenticate the package: B_SPACE_NUTRITION.itmsp                     ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)

    I am getting the following error when attempting to deliver my iBooks Author book package via iTunes Producer: "
    Unable to authenticate the package: B_SPACE_NUTRITION.itmsp
                        ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)"
    I understand that there's something wrong with the TOC file (.ncx), but I have tried everything and nothing seems to work. Every section of the TOC is labeled, so not sure why the navLabel issue is happenening.
    Any help is GREATLY appreciated! Thank you.

    Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
    After digging through .ibooks code for hours and still not seeing the problem, I decided to reach out to one of the Apple epub conversion affiliates in iTunes Connect. They said they could repair the file without a problem, started working on it, only to come back a week later and say they couldn't work on .ibooks or .iba files yet.
    So, in complete frustration, I decided to transfer my content page by page from the blank template I downloaded from a vendor online to one of the "textbook" templates in IBA. This was a long process as I had to unlock and clear out the formatting of the template. But, once that was done and content was transferred over, all was good. I submitted/delivered the same content and preview book within the new template and it went right through the first time (all metadata was exactly the same as well).
    Now, the iBookstore approval waiting process begins!
    Good luck!

  • ERROR ITMS-9000: "File given does not match type JPEG ... Image is likely corrupt

    Hi ALl,
    On compliing my book  get these errors with ITunes producer...I've resaved the files out with photoshop and they seems fine?
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/Umran/Music/iTunes Producer/Playlists/9780957408654.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780957408654.itmsp
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1cf629f[userString=An unknown error occured while parsing. Image is likely corrupt.  Exception message: null]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1801285[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1e056e9[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@11d58e0[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@127c00e[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-5107: "VirtualLandscapesTheModernEra20002012.epub: Fixed-layout books must supply a text or bodymatter starting location in the guide." at Book (MZItmspBookPackage)
    Any advice??? Hope someone can help!

    iBookstore Publisher Support send me a fast response email which included some helpful info:
    Please make sure that all image files inside the ePub end with one of the following: ".tif", ".jpg", or ".png" and that the file itself matches the file extension type. To check if the image file matches the file extension type, please right click on the image then select "Get Info". Once the info tab appears, please make sure that the file extension type of the image file matches the "Kind" found under "General".
    For further information regarding embedded images, please refer to the iBookstore Asset Guide, which is available for download in the Deliver Your Content module in iTunes Connect.
    And they INCLUDED THE TRANSPORTER LOG (!), the log generated by iTunes Producer as it tries to upload a book. We were able to search for the Validation Error # within the log and find out which image Producer was trying to upload when it encountered an error. Turns out the problem was a corrupted screenshot jpeg.
    Grateful!

  • ERROR ITMS-9000 (again)

    Ok, I'm stumped. I see other have had this issue but, nothing seems to fix this. This isn't my first book on itunes, and I didn't have this problem last time. I'm exporting from Indesign CS6. Here is my error:
    Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 0001584010119.itmsp
                        ERROR ITMS-9000: "Emotional_Hangovers.epub: OEBPS/content.opf(11): element "metadata" incomplete; missing required element "dc:title"" at Book (MZItmspBookPackage)

    Anyone? Apple? Anyone can help me understand this?

  • ERROR ITMS-9000 "File given does not match type JPEG....

    I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
    1 Apple's web service operation was not successful.
    2 Unable to authenticate the package ISBN#...:itmsp
    3: ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@387eb9b2[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    Any suggestions would be greatly appreciated.

    I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded.  That solved it.  It was quite bizarre. 
    Now trying to get the description listing right in the iBookstore.
    I wrote the piece out, I thought in TextEdit.  Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887.  I still had to cut about 500 chactacters out.  Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
    My problem now is that they have bullet points on lines with no text now.  They've fixed it from how it was first diplaying.  So, I'm trying to get that cleaned up.  It's their fault, but it looks like me, the publisher, is the one who is clueless......
    Here's the link to our iBook!
    http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11

  • ERROR ITMS-9000: "META-INF/container.xml must contain one and only one root file reference."

    Hi all,
    After correcting a table-of-contents error in my .epub file, I am unable to upload it via iTunes Producer. It lists this error message:
    ERROR ITMS-9000: "META-INF/container.xml in 9780615431727.epub must contain one and only one root file reference." at Book (MZItmspBookPackage)
    The file has been verified and only has one root file reference in the container.xml file.
    Has anyone been able to find a solution to this problem?
    Thanks!

    Hello Forum Users…
    For those of you who have run into the upload roadblock, getting an error message similar to this:
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/slm/Desktop/MUSIC to PICTURE for IBOOK/2012 MTP for iTUNES Bookstore/9780615600918.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780615600918.itmsp
                        ERROR ITMS-9000: "OPS/ibooks.ncx(5): 'p50': fragment identifier is not defined in 'OPS/content9.xhtml'" at Book (MZItmspBookPackage)
    Following is a "specific" fix, but the idea of the fix will help you with your specifics too.
    I tried for 17 days to upload a book that looked and worked perfectly in iPAD via Preview.
    After many discussions with Apple, who to their credit stayed with me over 2-3 days, I decided to play a hunch.
    I went into a duplicated copy of the book and on every page, (because the error message was not telling the whole story), looked for what InDesign would call "Overset Text."
    Now... the "flaw" in iBOOK Author (hint) is that it won't advise you of this "overset text" as does InDesign.
    And to compound the matter, the exported ePUB document WORKS in iPAD Preview.
    See Screenshots from InDesign:
      Okay... Couldn't add it but it is a Warning Box that says there is overset text. (Characters which exceed the text box.)
    Nevertheless, I played this hunch, and sure enough found a few boxes with the + in them.  In other words I clicked on EVERY text holder and every text block in the entire document.
    Where I found + signs, I simply deleted some carriage returns from the iBOOK file... (please note… carriage returns and literally empty spaces that caused the overset text) and then erased all previous copies of the Music to Picture Book on my hard drive,  iTUNES and iPAD.
    The result?  A "text-book" upload with no snags!  As my Son would say… "Victory!"
    So, first make sure that you are using only PNGs, Jpegs and Movie files to iBook Specs.  Then... make sure there are no overset text boxes, which you must do manually.
    Enjoy & Godspeed!
    Steve
    Stephen Melillo, Composer
    STORMWORKS®
    209 Spinnaker Run
    Smithfield, VA 23430-5623
    USA
    v/f 757-356-1928
    stormworld.com
    “History is a vast early warning system.” Norman Cousins, editor and author (1915-1990)
    "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." Leonard Bernstein
    “If you have a chance to help someone, and you don’t, you are wasting your time on this earth.”  Roberto Clemente

  • Error ITMS-9000

    Hey guys,
    just tried to update an existing (non DPS-)App with a new version from DPS.
    When i try to upload the package i'll get following message:
    Apple's web service operation was not successful
    Unable to authenticate the package: 735986870.itmsp
    ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleVersion [3.4.5.8.92847] in the Info.plist file must contain a higher version than that of the previously uploaded version [14.9]." at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
    ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleShortVersionString [1.0.7] in the Info.plist file must contain a higher version than that of the previously uploaded version [14.9]." at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
    As you can see, the previous version was 14.9 and the new DPS-version should be 14.9.1.
    I often read the answer, that i can ignore the ERROR-ITMS-9000 messages, but i can't upload the package ... so i can't ignore it.
    Can someone help me?
    Thanks a lot
    Chris
    //edit
    Application Loader v2.9
    DPS APP Builder v2.9.0
    Mac OS X 10.9.2

    Contact technical support. Someone from Adobe needs to manually change your version number in cases like this.

  • Error ITMS-9000 Index:0, Size: 0

    Hi,
    I've spent 30 days for this "Error ITMS-9000 Index:0, Size: 0".
    I made a validation test before I delivered my book package.
    No problem, it's OK.
    I think since last update in OS X(March, 2013) this problem started.
    Today, after Java and Safari update, the same error.
    Whan can I do?
    1 package(s) were not uploaded because they had problems:
    /Users/carllro/Music/iTunes Producer/Playlists/9788999002519.itmsp - Error Messages:
    Apple's web service operation was not successful
    Unable to authenticate the package: 9788999002519.itmsp
    ERROR ITMS-9000: "Index: 0, Size: 0" at Book (MZItmspBookPackage)

    After re-initializing, the porblem is solved.
    I Would like to share our findings:
    The monitoring application includes an embedded Apache Derby database, often referred to as the “trending database”, where monitoring information is stored by default.
    Somehow this Apache Derby database database got corrupt: as a reference we checked our TEST environment and every time we restarted SAPBO, there was a file in the derby database named, dbex.lck and db.lck which was refreshed. We assume these ae lock files which is created at startup. But on the development environment, these files weren't refreshed at startup, they were too old.  before re-initializing CMS, we stopped the node, deleted the dbex.lck and db.lck.files, started CMS but there were no dbex.lck and db.lck.files. So, we assumed the Derby database got corrupt.
    After re-initializing, the porblem is solved.
    Thank you all
    Cheers
    Sem

Maybe you are looking for