Apple TV 1st Gen and no synch options in iTunes 10.0.01

I just fired up my old Apple TV to do a synch with iTunes 10. Something weird has happened. My synched content has gone from my Apple TV. So I thought ok just synch it all again. Its happened before. I went to iTunes, found the ATV and paired them again. Looked ok but then when I click on the ATV tab I only get two tabs, Settings and Photos. Settings has no options and Photos sees my photos but appears not to synch. Where have all the tabs for Movies, Podcast, Music etc gone??? On the ATV I see I can stream all the content but nobody told me synch was being wiped out. Can anyone tell me what is going on?? Big thanks PW, Scotland and Croatia.

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up  the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

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