Apple TV cannot see my computer even though I have verified that both are set to the same home sharing network. I can see my music and Netflix but not photos.

Applw TV cannot "see" my computer even though I have verified that both are set to the same home sharing account. The router works OK as Netflix comes through as does access to music.

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Homesharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings

Similar Messages

  • Why can't Apple TV's and iOS devices see home sharing on my Windows 7 computer when iTunes libraries on other computers on the same network and connected to the same Home Sharing can?

    I have never previously had any problems with Home Sharing, I have always found it to be completely reliable as advertised. I have 2 computers in the house, (one MacBook and one Windows Desktop) connected to the same Home Sharing account, connected to the same BT Home Hub 4. My situation is that I have nearly 2TB of data of which I would like to share with the home wirelessly, in my mind the desktop is the logical place for this to be shared from.
    When running, iTunes on this desktop broadcasts to other iTunes libraries, but no other iOS devices or Apple TV's connected to the same Home Sharing account cannot see it.
    I have tried turning Home Sharing off, and then turning it back on, closing iTunes, restarting the computer, going to Network and Sharing Centre and unticking IPv6 in the network adapter properties, even completely wiping the computer and reinstalling Windows 7.
    One of the Apple TV's in the house was recently purchased by my parents with the promise from me that everything would work seamlessly... so far it isn't and I am frustrated that the Apple technology that I have come to rely on isn't working as expected.
    One thing that has occurred to me upon writing this is that it is a very large amount of data, and I have not attempted to share this with another computer that is currently working and broadcasting it's Home Share fine.
    I am sorry if I have ommitted any important details, any further questions don't hesitate to ask. I would be so grateful of any suggestions, my parents are depending on me.

    I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem.  The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6.  (So maybe double check you have IPV6 turned off)
    So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
    You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
    Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

  • I cannot open PDF files even though I have installed Adobe Reader

    I cannot open PDF files even though I have installed Adobe Reader

    I cannot open PDF files online
    You seem to have missed some of our questions
    What is your operating system? (e.g. Windows Vista, Mac OS Lion)
    What happens when you try to open PDF files?
    Do you get any error message?
    and I will add one more
    What web browser are you using?

  • My desktop fried in a power surge--- I bought a new one---I cannot register my CS2 even though I have the activation code

    My desktop fried in a power surge--- I bought a new one---I cannot register my CS2 even though I have the activation code

    Awesome! You're welcome!
    Well, I'm not exactly sure. I suppose they may know if you have or have not purchased it since you are probably signed in...Or they figure it's an old enough program, and few enough people know about the serial number, that they don't care too much.
    Benjamin

  • I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

    I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

    Transferring photos from your computer has nothing to do with your iTunes account/Apple ID.
    Photos can be transferred from a single computer only. When transferring photos from another, all photos on the iPad that were transferred from a different computer will be erased from the iPad first - even if the photos were transferred from the old or different computer to the new computer being used for syncing.
    When transferring photos from your computer, what is named the iPod Photo Cache is created on your computer for the photos that are transferred and why you see new photos being transferres are optimized before the actual transfer process. The iPod Photo Cache for these photos on the computer the photos were transferred from is not available on your new computer.
    Since all photos on your iPad that were transferred from the old or different computer should remain on that computer, transfer the photos from that computer to your new computer. These photos on your iPad will be erased with the first sync but will be re-transferred along with a new iPod Photo Cache for these photos being created on your new computer.

  • HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

    My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

    You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT2731 can i have more than one apple id on a computer? As when we go away we want to facetime from our macpro to our main mac at home and both are registered under the same apple ID. Thanks

    Can you have more than one apple id on a computer. We are going away and want to facetime from our macpro to the mac computer at home but both are registered under the same apple ID. What should we do ?

    I will share with you what I have done to manage this with my family.  While the solution isn't without flawes, it seems to do the trick.  First, you need to have one person who is managing the synching of everyone's devices.  In my family, I have three iphones, about to be four, and five ipads.  We all synch to the same apple ID to allow one another to take seemless advantage of our Itunes, which is on our Imac.  To synch individual music or video interests, we simply select which playlists we want and manually synch that way.  A couple of us use imatch and the cloud to make the entire library accessable as well.  With respect to the imessage, mail, contacts, etc. we each have a gmail account for our individual emails, contacts etc.  So for instance, my forth grade daughter has a gmail account that we choose to synch her contacts, calendar, etc to and then that is also the account where she receives her imessages from on her ipad and itouch. My son, who has an iphone and ipad, does the same thing, but under settings, he goes to imessage and checks his phone number and his email as his preferred way to receive imessages and texts.  My wife and I do the same thing.  To avoid having everyone see one anothers contracts etc, we only synch contacts from our individual email accounts.  Here is the downfall to this:  When you update your phone or add a new device, apple always wants to reset everyone's facetime and imessage settings and then low and behold we are all receiving imessages from one another's friends etc.  To work around this, I simply take each of their devices and go to their imessage settings and only check the email and phone numbers relative to their devices.  I dont' know is this is the best solution, but it seems to work for us. 

  • Hi, I am using Firefox 5. Suddenly I lost my bookmarks toolbar even though I have selected it to be visible in the view option. But I can still view the bookmarks toolbar in my all-in one side bar

    Hi, I am using Firefox 5. Suddenly I lost my bookmarks toolbar even though I have selected it to be visible in the view option. But I can still view the bookmarks toolbar in my all-in one side bar

    If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.
    Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
    *Open the Customize window via "View > Toolbars > Customize"
    *Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
    *If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
    *If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
    *If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
    *http://kb.mozillazine.org/Toolbar_customization
    *https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

  • I downloaded the Adobe free trial to convert a PDF to Word and it will not open.  Further, even though I have signed in, it reverts back to the sign in page over and over and over again.  How do I to convert?

    I downloaded the Adobe free trial to convert a PDF to Word and it will not open.  Further, even though I have signed in, it reverts back to the sign in page over and over and over again.  How do I convert?

    Moving this discussion to the Adobe CreatePDF forum.

  • Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. How can I increase the storage space?

    Question
    Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. I delete emails from the Inbox and the Sent and Trash boxes to overcome this. How can I increase the storage space to stop this happening?

    Hi terrybohle1938,
    Firefox is a web browser. It provides access to online content. Things like your email are handled by the content provider. Who is your email provider? You'll have better luck consulting their documentation.
    That being said, deleting only email is a great way to free up space. Another option would be to purchase a "Premium" account if your email provider offers this service. Many times more storage space is offered as part of paid subscription.
    Hopefully this helps!

  • HT3819 Home Share issue: I have a Mac and Apple TV. Both are log into the same Wifi network and the same iTunes account (I can view purchased movies on AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers. Itunes sidebar-no

    Has anyone else found solution to Apple devices not 'seeing' each other on Home Share?  I have a Macbook Air (new Nov'12) and Apple TV (new Dec'12). Software updated on both. Both are logged into the same Wifi network and the same iTunes account (I can view movies purchased from iTunes on my AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers... and ... Itunes sidebar does not have a 'Shared' area at all.  Help please as without this functionality, my Apple TV only provides portal to purchased (i.e. Netflix,...) content which I can get from Wii or Xbox.
    I have already tried the following without success:
    1. Homeshare DID work the first day after I setup Apple TV... but the next day it has not worked since then.
    2. Powered off 30 sec then re-started (Apple TV & Macbook & iTunes login)
    3. Checked Firewall settings per Home Sharing troubleshooting guide (correct settings)
    4. Turning on Photostream in iPhoto and selecting iPhoto within iTunes and then checking to see if Photostream shows anything on AppleTV (it shows 'on' for my iTunes account but 'Zero' pictures found ... despite the >3,000 pictures showing avail in iTunes).
    I also have 'Remote" app on my iPhone 4, with Home Sharing turned on (same Wifi network)... it has a very similar message as the Apple TV and same result that despite all devices having HomeShare 'on' they cannot see each other:  "Remote will automatically find the iTunes libraries and Apple TVs that have Home Sharing turned on using the account xxxx (it lists my correct itunes account name)."

    I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

  • Hello, how do i change the language of a film on the appel tv, i know i can change it on my pc but not abbel to change it on the apple tv ?

    hello, how do i change the language of a film on the appel tv, i know i can change it on my pc but not abbel to change it on the apple tv ?

    Unforunately you can't.  Its like if you went to a video store there in Netherlands and bought a DVD then got it home and found out it was in Dutch and there is no other audio options.  There is no way to magically dub the movie in English. Your iTunes and iPod settings only govern your menus and preference IF alternate options is available already coded into the file, but most movies downloaded from iTunes aren't going to have multiple language audio tracks.  If you can't access the U.S. or British store and your kids don't speak Dutch yet, then you will just have to find some other way to get movies for them than iTunes.
    The reason for this is legal reasons.  In the United States I am only able to purchase videos authorized for sale in the United States.  In Britain, you are only able to purchase videos authorized for sale in Britain. Same with Netherlands.  Now, with DVDs you could get a regionless DVD player and order your DVDs from Britain or America to get English versions, but you can't do that with iTunes... No British address, no British store access.  No British store access, no movies in English.
    Sorry.
    EDIT: OK I have what i HOPE is good news for you.. I double checked my movies and found out that they do in fact have two audio tracks! In my case, both are English, one being Stereo and one being Surround Stereo though   SO, when you open the movie, you should see a little chat bubble on the right side of the little popup menu at the bottom of the screen when you move your mouse.  Click that, and there MAY be more audio options there... If there isn't, then you really are out of luck. 
    Message was edited by: AbsolutGrndZer0

  • Remote Desktop cannot verify that this server belongs to the same server farm

    Hello Team,
    I am running Windows Server 2012 in my environment. I have 2 RDS Servers which are configured for load balancing. RDP to these hosts works just fine. But when i connect to any published remoteapplication , it gives me an error
    Remote Desktop cannot verify that this server belongs to the same server farm.
    What am i missing here, kindly suggest.
    Binu Kumar Small Business Server Support

    Hi Binu,
    Do you have any progress?
    If not, please make sure that the RD web access URL is configured as the farm name on each Remote Desktop Session Host server.  
    Here are some related threads below for you:
    TS Web with TS Farm on W2K8 servers
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/09715e58-6e52-4c39-b445-4aa8fbc31cb0/ts-web-with-ts-farm-on-w2k8-servers?forum=winserverTS
    RD Session broker issue; Cannot connect to one of the host servers through RDC
    https://social.technet.microsoft.com/Forums/sharepoint/en-US/b9c15a01-a9cb-4793-8758-acd2e60ae7a5/rd-session-broker-issue-cannot-connect-to-one-of-the-host-servers-through-rdc?forum=winserverTS
    RemoteApp - Cannot verify computers belong to the same server farm
    https://social.technet.microsoft.com/forums/windowsserver/en-US/40be1eda-f752-4b64-bb47-dbe2156218f9/remoteapp-cannot-verify-computers-belong-to-the-same-server-farm
    Best Regards,
    Amy
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]

  • HT203609 On my 6 plus I cannot get consistent email notifications. I have wifi. Notifications are enabled for the gmail account. Anyone have an idea?

    On my 6 plus I cannot get consistent email notifications. I have wifi. Notifications are enabled for the gmail account. Anyone have an idea?

    Hi Try this Settings, email account Sign, out then Sign, back, in do this will all Email, Accounts that are not working. Cheers Brian

  • My home sharing is on on my Mac ,iPad and iPhone but I can't steel connect to my apple tv

    My home sharing is on on my Mac ,iPad and iPhone but I can't steel connect to my apple tv

    Unfortunately, connecting a non-AirPrint-enabled printer to an AirPort base station's USB port will not make it AirPrint-ready.
    You will need to use another solution, like Printopia, to be able to print to this printer from an iOS device.

Maybe you are looking for