Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

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    Hi.
    You will need an iTunes acount !! then just log in to it and confirm your card payment details.
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    Whenever I turn on my Apple TV, it get an error message that says "Have you forgot your password. You have attempted to log in too many times. Go to itunes store on your computer and get your password". I have logged into itunes store on my computer, but I don't know what to do next. I accessed my account on itunes store hoping that would give me a pasword or other useful information, but no help. What am I supposed to do?

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  • HT1551 A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address

    A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details

    it is a problem with the latest update.  nothing you can do will fix it, besides rolling your apple tv back to the last update.

  • Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

    Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

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    Okay my Apple TV is now asking me to go,to iTunes on my computer and verify my payment information. I only ever redeem iTunes cards and currently have a credit of dollars 26.  I want to purchase but cannot because of this. In addition it is taking forever to access the iTunes Store and more often than not I get a message iTunes Store currently not available.  Can anyone help? I sent an email to customer support but am yet to get a response

    Contact iTunes Customer Service and request assistance
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    I am not sure what I changed, but now when my Macbook Pro is turned on my iPad 2 will not let me download apps.  It prompts me to login to itunes on my computer in order to download the apps.  Any ideas?

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