"Apple TV is not responding" [ATV1] after 10.7.3 upgrade
Yesterday I purchased a movie on the Apple TV and then tried to sync it back to my Macintosh and got the error "Apple TV is not responding. Check that any firewall software running on this computer has been set to allow communication on port 3689." Having recently upgraded Lion to 10.7.3 I do not know if the root cause of this problem is Lion 10.7.3 or iTunes 10.5.3.
I first verified that the Apple TV was working fine and then for good measure unplugged it and re-plugged it and it came up fine. It is connected via Ethernet, so I knew that the wireless network could not be the source of the problem. I hadn't changed any security settings on my Mac recently, but to verify that the Firewall settings were not the problem I turned off the Firewall, and that still did not resolve the problem.
Finally I was able to solve the problem from within iTunes by doing the following:
- In iTunes right-click on the Apple TV icon in the sidebar under DEVICES to display the context menu.
- In the context menu there should be an option to Transfer Purchases from "Apple TV". Select that option.
- The recently purchased content on the ATV will then be transferred to the Macintosh. And after that you will be able to sync content back to the Apple TV again.
Regards
FCS 3 is working as usual for me, although FCP did re-profile the RT Extreme settings and took a couple of seconds longer to start up the first time after updating. What else have you installed or updated?
I was also on the 10.7.3 beta. It did not change anything in the behaviour of FCS 3 there either.
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